Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent service
Limited breakfast variety
Cold room at check-in

Categories

Cleanliness
8.46
Clean and well-maintained, although some mentioned issues with cold rooms.
Service
9.43
Generally friendly and helpful staff, though some reported negative experiences.
Location
9.47
Excellent location, close to city center and attractions.
Room Quality
8.42
Rooms were described as spacious but experienced some complaints regarding issues.
Amenities
8.95
Decent amenities, though the wellness area was found to be small and outdated.
Value for Money
8.91
Mixed feelings regarding value corresponding to star rating and service quality.
Food and Beverage
8.96
Breakfast variety was average, but positive remarks about overall dining quality.
Overall Experience
9.43
Overall experience was positive despite some logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:15

Property Description

Luxurious Accommodations and Green Oases
Experience the tranquility of Grand Hotel Karel V's lush gardens and cozy terraces, offering a peaceful retreat in the heart of Utrecht.

Culinary Excellence at Restaurant Karel 5
Indulge in a gastronomic journey at Restaurant Karel 5, where Michelin-starred dishes are served in an elegant setting, promising an unforgettable dining experience.

Wellness and Spa Retreat
Relax and rejuvenate at our gym, wellness center, and spa, ensuring a harmonious blend of comfort and rejuvenation during your stay.

Immerse yourself in the charm of Grand Hotel Karel V and book your stay today to enjoy the perfect blend of luxury, relaxation, and culinary delights.

Important information:

Please note that extra beds are only possible in the Superior Double or Twin Room and in the Superior Suite.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 30 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 70 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2855 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
H
Hermann Josef solo_traveller de
9
Great place to be
Pros:

Everything was very good!

Cons:

No worries

2026-02-14 via Nuitee
J
Jeroen solo_traveller nl
8
2026-02-14 via Nuitee
R
R.G. couple nl
10
Uitstekend
Pros:

uitgebreid en goed ontbijt

2026-02-13 via Nuitee
M
Mieke family_with_children ca
9
Cons:

Didn't like that you could only turn on all the lights in the room, not just one light at a time.

2026-02-13 via Nuitee
C
Cora couple nl
8
Heerlijk ontspannen middenin de stad
Pros:

Restaurant en ontbijt

Cons:

Kamer niet in hoofdgebouw

2026-02-11 via Nuitee
T
TL couple nl
8
2026-02-10 via Nuitee
R
Rikke solo_traveller dk
8
2026-02-09 via Nuitee
R
Rod couple gb
10
Excellent stay and welcome in a great location.
Pros:

Great location and comfortable rooms.

Cons:

Nothing

2026-02-08 via Nuitee
G
Gabriel solo_traveller fr
10
Pros:

Petit dejeuner incroyable, localisation en plein coeur de la vieille ville propice aux balades, batisse historique décorée et rénovée avec gout. Un de mes hotels préférés

Cons:

J'aimerais juste que la salle de sport soit remise à niveau avec des équipements plus récents. Pour le reste ne changez rien !

2026-01-31 via Nuitee
R
Ramses Wessel solo_traveller nl
8
Pros:

Een heel mooi en goed hotel in een oud kasteel op een goede lokatie.

Cons:

De prijs is erg hoog en het ontbijt van 35 euro (!) has wel bij de kamerprijs inbegrepen mogen zijn.

2026-01-27 via Nuitee
R
Rothstein solo_traveller nl
6
Fine for one night visiting friends.
Pros:

The location was perfect for me and the initial impression at the front entrance is very pleasant.

Cons:

The check in staff were not familiar with their system and taking the cc for the deposit took a long time and one felt very insecure representing the cc over and over again. As I booked at a very good rate from Booking.Com I was put in the annex. The rooms are fine but the ambience has a lot to be desired. The very basic paint work and signage feels like a very cheap chain hotel. The bedrooms are nice the only problem being a single guest I was in a room with two single beds together . The single bed is very narrow and the gap between is uncomfortable...I solved the problem by putting cushions down the middle. Otherwise the room was good. The breakfast was in another building in a beautiful room but the food was pretty basic and the eggs sat getting cold also the tea service was not wonderful...tepid water with a bag on the side. Very nice bread , though.

2026-01-27 via Nuitee
G
Gerrits couple nl
10
2026-01-27 via Nuitee
J
JR-B couple nl
7
Prima voor een nachtje in centrum Utrecht
Pros:

Super locatie midden in het centrum van Utrecht

Cons:

Badkamer is gedateerd, prijs kwaliteit verhouding niet helemaal super. Te hoog voor hetgeen geboden wordt.

2026-01-26 via Nuitee
C
Creemers couple nl
9
Perfecte plaats voor een luxe verblijfplaats voor een dagje weg
Pros:

Alles was top. Heerlijk bed een goeie kamer in ze geheel. Personeel was uitstekend. Heerlijk ontbeten.

Cons:

N.v.t.

2026-01-26 via Nuitee
L
Leendert solo_traveller nl
9
2026-01-25 via Nuitee
P
Pieter solo_traveller nl
10
Top
Pros:

De hele ambiance

2026-01-23 via Nuitee
R
Rob couple nl
9
Utrecht heeft zoveel meer als vele andere steden. Het hotel ligt midden in het episch centrum
Pros:

Goed getraind en vakbekwaam personeel op een lokatie naar mijn droom.

Cons:

niets!

2026-01-21 via Nuitee
K
Klaas extended_group nl
9
Prima
Pros:

Goed

Cons:

Nicks

2026-01-20 via Nuitee
N
Nitzan couple lu
9
2026-01-20 via Nuitee
E
Emiel couple be
8
2026-01-20 via Nuitee