Luz Plaza São Paulo

Hotels
8.8 (1616 reviews)
Rua Prates, 145 , Sao Paulo , br

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Good breakfast
Cons:
Old towels
High prices for some items

Categories

Cleanliness
8.26
Some mention of cleanliness, but issues with old towels noted.
Service
9.23
Staff described as very helpful and attentive.
Location
9.27
Convenient location near restaurants and shops.
Room Quality
8.72
Rooms are spacious and comfortable.
Amenities
8.75
Amenities mentioned include good breakfast, but old power outlets noted.
Value for Money
8.21
Value affected by high prices for some items.
Food and Beverage
8.76
Breakfast is varied and generally praised.
Overall Experience
9.23
Overall favorable sentiments expressed in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:19

Property Description

Luxurious Amenities
Experience ultimate comfort in our air-conditioned rooms equipped with a TV, minibar, and work desk. Relax in the private bathroom with complimentary toiletries after a long day of exploring Sao Paulo.

Prime Location
Located just a 5-minute walk from Pinacoteca, our hotel is in close proximity to Sao Paulo's top attractions including the Municipal Market and Downtown Sao Paulo. Enjoy easy access to key landmarks such as the Anhembi Convention Center and Sambodromo.

Leisure Facilities
Unwind by taking a dip in our refreshing outdoor pool or maintain your fitness routine at our modern fitness centre. After a day of sightseeing, grab a drink at the hotel bar and mingle with fellow travelers.

Book your stay at Luz Plaza São Paulo for a memorable and convenient experience in Sao Paulo.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years old cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years old also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1616 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
L
Leticia • couple • br
10
2026-07-16 • via Nuitee
C
Cleide Mara • solo_traveller • br
9
Pros:

Localização e serviço de parking

Cons:

Um rapaz estranho caminhando no saguão no horário tarde da noite

2026-07-15 • via Nuitee
M
Marcus • couple • br
6
Decepcionante!
Pros:

As instalações não são tão modernas, mas é bem aconchegante e bonito

Cons:

Nosso jogo de cama estava sujo, fomos muito bem tratados por quem nos recepcionou no check in, porém não gostei do atendimento do pessoal que fez nosso checkout. Eu estava em um treinamento ao lado do hotel e levei minha esposa junto comigo pra ela ficar no hotel na minha ausência, fiz a reserva para apenas um dia, porém o treinamento se estendeu no dia seguinte até o final da tarde, e fiz a pergunta para o recepcionista de qual seria o valor para que minha esposa pudesse ficar no hotel até às 20:00 até eu chegar, caso houvesse disponibilidade. Me falaram que tinham vagas, e sem reservas previstas para o quarto em que estávamos e me ofereceram o valor de R$735,00 por 8 horas a mais, sendo que diária que eu havia pago para me hospedar foi de R$585,00. O valor era um total absurdo e oportunista, tentei questionar se não estava errado, já que a diária era bem mais barato, mas me disseram que era esse o valor mesmo. Ao finalizar o checkout, deixei o carro no estacionamento do hotel para poder ir almoçar, já que havíamos pago o valor de 24 horas (entramos as 14:30 dia anterior, tenho o recibo!), ao retornar as 14:20 para retirar o carro e deixar no estacionamento da empresa em que estava em treinamento, o manobrista me disse que havíamos passado 20 minutos do horário e me cobraram mais meia diária pra eu poder retirar meu carro. Resumo: Nunca mais volto nesse hotel, um comportamento totalmente oportunista e falta de consideração com o cliente!

2026-07-14 • via Nuitee
P
Paulo Cesar Gomes • couple • br
10
2026-07-08 • via Nuitee
R
Richard • solo_traveller • br
9
2026-07-07 • via Nuitee
T
Thiago • extended_group • br
8
Boa.
Pros:

Café da manhã excelente

Cons:

Faltou ter um café disponivel, bar fechado, restaurante fechado aos finais de semana.

2026-07-06 • via Nuitee
P
Paula • solo_traveller • br
10
Pros:

Ótimo local para quem vai a trabalho na região, local confortável, com restaurante que facilita também caso seja necessário.

2026-07-06 • via Nuitee
S
Sandra • extended_group • br
10
perfeita!
Pros:

Equipe extraordinária, não existe um porém, todos atenciosos , prestativos , educados ... nota 1000, café da manhã digno de hoteis de alto padrão, as acomodações idem, a única coisa é que a academia não me atendeu e tive que sair na madrugada para usar o Totalpass... e como a localização não dá para andar a pé até as academias , tivemos que nos deslocar de carro, mas o restante compensa esse contratempo. a Vista do meu quarto era um quadro de tão linda.

Cons:

academia

2026-07-06 • via Nuitee
N
NOGUEIRA • solo_traveller • br
8
Otima
Pros:

Acomodação

Cons:

Nada

2026-07-05 • via Nuitee
A
Antonio • solo_traveller • br
10
2026-07-04 • via Nuitee
F
Fernando • solo_traveller • br
9
2026-07-01 • via Nuitee
D
Daniela • extended_group • br
4
2026-06-29 • via Nuitee
M
MARIANGELA • family_with_children • br
9
Pros:

Pelo valor deveria oferecer opções sem lactose e sem glutem no café da manhã. Tivemos dificuldade para comer.

Cons:

Café da manhã. Zero oferta sem glutem e sem lactose

2026-06-28 • via Nuitee
C
Camila Aparecida • solo_traveller • br
10
Pros:

Tudo muito bom

2026-06-27 • via Nuitee
M
MARISOL • couple • br
9
2026-06-26 • via Nuitee
M
Marcelo • couple • ar
9
2026-06-26 • via Nuitee
Y
Yeung • couple • br
8
2026-06-25 • via Nuitee
W
Wu • family_with_children • br
8
2026-06-25 • via Nuitee
T
Thays • solo_traveller • br
10
2026-06-20 • via Nuitee
A
adelia luiza • couple • br
10
2026-06-15 • via Nuitee