Facilities

Free breakfast
Clubhouse
Free WiFi
Terrace
Garden
Luggage storage
Ski storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Scenic views
Comfortable beds
Cons:
Limited amenities
Mixed value for money feedback
Room maintenance issues

Categories

Cleanliness
7.7
Guests generally mentioned cleanliness as a positive aspect, although some reviews noted issues with room maintenance.
Service
7.8
Service was appreciated overall, with notable mentions of helpful staff. However, some reviews highlighted wait times and lack of maintenance.
Location
9
The hotel's proximity to key landmarks and public transport was highly praised by guests, enhancing their overall experience.
Room Quality
7.1
Rooms were generally comfortable, but some guests reported issues with noise levels, room size, and maintenance.
Amenities
6.9
Mixed feedback on amenities, with some guests enjoying the garden and hot tub, while others expressed disappointment in the lack of certain services like spa facilities.
Value for Money
6.3
Mixed reviews on value for money, with some guests feeling the price was justified by the location, while others found it too high for the services offered.
Food and Beverage
6.7
Breakfast and dining services received mixed feedback, with some guests praising them and others suggesting improvements in variety and quality.
Overall Experience
7.8
Most guests had a positive overall experience, appreciating the location, service, and cleanliness. However, mixed feedback on amenities and value for money affected the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-29 23:37

Property Description

Discover the charm of Alpenrose Hotel & Gardens, your gateway to adventure and relaxation in the heart of Wilderswil.

Recreational Amenities
Unwind in our serene hot tub or take advantage of our ski storage for easy access to nearby slopes. Enjoy complimentary wireless internet and concierge services to enhance your stay.

Dining Delights
Indulge in international cuisine at the Alpenrose Restaurant or grab a quick snack at our cozy café. With two vibrant bars and a complimentary buffet breakfast served daily, there's something for everyone.

Comfort and Convenience
Our intimate property features 26 well-appointed guestrooms, equipped with coffee/tea makers and daily housekeeping. Enjoy added conveniences like luggage storage and free self-parking.

Experience an unforgettable stay at Alpenrose Hotel & Gardens – book your escape today!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 75 reviews
Cleanliness: 7.7
Service: 7.8
Location: 9
Room Quality: 7.1
Amenities: 6.9
Value for Money: 6.3
Food and Beverage: 6.7
Overall Experience: 7.8
E
Emanuela
10
Pros:

Amazing hotel

2025-01-03 • via Nuitee
M
Malcolm
10
Lovely pension, great views
Pros:

Super friendly staff, room upgrade without asking, brilliant breakfast.

2023-01-17 • via Nuitee
C
Cristina • partner
10
Pros:

We loved the location. The view from our window is unforgettable! We lived the staff and how helpful they were. The breakfast is top notch.
We didn’t mind that there was no elevator. The service made up for what is lacking.

2022-10-28 • via Nuitee
C
Cristina • partner
10
Pros:

We had the best view. We love this place. It’s perfect for us. We love the country, fresh air and nice people. We found it all here. It’s a few meters from the train station. If if you don’t mind not having an elevator this will be perfect for you too.

2022-10-28 • via Nuitee
D
Diane
10
Pros:

Magnifique chambre donnant sur le jardin avec terrasse privée. Accueil chaleureux et jacuzzi à disposition. Vraiment très bien!

2022-10-26 • via Nuitee
K
Kathy • family
10
Pros:

Easy access from train station lovely hotel in beautiful gardens , room with sensational view from balcony. Clean and very comfortable . Restaurant and breakfast excellent and staff welcoming and helpful . Loved this place!

2022-10-22 • via Nuitee
F
Frederick • family
10
Pros:

All the upper rooms have beautiful mountain views. The public rooms are very nicely decorated with traditional alpine themes. The attached restaurant was very good. All the staff were very friendly.

2022-10-09 • via Nuitee
P
PABLO
6
Me decepciono un poco lugar bonito
Pros:

Es una casa acondicionada para hotel no tiene elevador y hay que subir las maletas por la escalera sin que nadie ayude
Las areas comunes necesitan mantenimiento
La recepcionista que esta en las mañanas no es amable

2022-09-29 • via Nuitee
T
Terri • friends
8
Pros:

Great mountain and glacier view. Wonderful breakfast included with stay. Close to Interlacken and Grendiwald. No air conditioning but cool enough to use open window.

2022-09-19 • via Nuitee
M
Michael
10
Lovely old European Hotel
Pros:

Great location for convenience and views. We liked the restaurant too. Try the bobotie. Fantastic staff. Be sure to dine outside if the weather allows. We loved the included breakfast for the view and choices.

2022-09-10 • via Nuitee
E
Elaine
10
Lovely getaway!
Pros:

This hotel was just perfect for our needs! Friendly and relaxed atmosphere, absolutely breathtaking setting and views, fantastic breakfast, and excellent accessibility to trains. I couldn't wait to relax with a book in the garden at the end of the day! Shout out to Pascal, for his cheerful and helpful assistance! We also enjoyed the restaurant next door.

2022-08-28 • via Nuitee
Y
YOUNG IL • family
2
Pros:

I was chek in different rooms than reserved rooms. Down grading. Owner is not apologizing mention and not returned down grading rooms price money. Very unpleasant. Also, front desk staff is very rude & very angly. All times during celluer phone check-in & droped the room key. She is racism. Our rooms reserved mountain deluxe rooms. But, changed small rooms.

2022-08-16 • via Nuitee
S
Sriram
10
Pros:

Great place to stay!

2022-08-15 • via Nuitee
R
rafael • family
10
Pros:

Su situación y amabilidad del personal

2022-08-05 • via Nuitee
M
Mohammed
4
في قلب الطبيعة
Pros:

القرية هادئة تبعد عن انترلاكن 5 دقائق بالسيارة .. الموظفين ودودين للغاية وحجزنا كان مع افطار وكان جيد .. هناك حديقة خلفية بها انواع كثيرة من الفاكهة والخضروات .. المواقف امام الفندق مجانية .. الغرفة جيدة ولكن لا يوجد تكييف ولا يوجد ثلاجة .. اعجبني اطلالة الغرفة على الجبل

2022-07-17 • via Nuitee
L
Larissa • partner
10
Pros:

Atmosphere and breakfast were absolutely amazing!!! Easy access to the train station. The complimentary bikes were nice as well for exploring the town.

2022-07-05 • via Nuitee
S
Samuel G • friends
10
Pros:

Very nice.

2022-06-20 • via Nuitee
H
harri
8
Nice hitel in peaceful environment
Pros:

Nice hotel with frienly staff. Room with balkony with mountain view. The onky thing that bothered me was that the waste sorting was not organised in room.

2022-06-15 • via Nuitee
D
Daryle
10
Pros:

The hotel was great and a fair price for a tourist’s area. The staff are the best part. Sofia was so helpful and services oriented. The gardens were also amazing. Breakfast was very good and the bed was comfortable also. I wouldn’t hesitate to stay here again.

2022-05-06 • via Nuitee
M
Mark Anthony • family_with_children
10
Pros:

First time in Switzerland and we were blessed to have chose this place!! Staff were helpful and friendly!! Great location, seconds from station and grocery store. Mountain View is amazing from their room views!! Would definitely recommend to family and friends!!

2022-05-05 • via Nuitee