Hôtel Hermès

Hotels
8.2 (3196 reviews)
2 rue Bonneterie , Marseille , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 3196 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
M
Margot • solo_traveller • fr
8
2026-07-04 • via Nuitee
E
Erika • couple • br
8
O hotel com a cidade inteira ao seu alcance.
Pros:

A localização é excelente!

Cons:

A ducha de banho é muito próxima do box. E a secadora estava desligada ou quebrada.

2026-07-04 • via Nuitee
A
Amelia • couple • ca
5
Pros:

Steps away from the Old Port as well as countless shops and cafes. Staff was very helpful and friendly. The terrace was lovely, although it could use some sun umbrellas to be usable during the day, as it got quite hot up there in the sunshine.

Cons:

The room that we booked smelled very strongly of cigarette smoke, despite the hotel's 'No Smoking' policy. I am guessing someone was illegally smoking out the window to try and get around that rule because the curtains in particular stank quite badly. The staff was kind enough move us to another room which we were very grateful for, as my spouse has asthma and was having a hard time breathing while in the affected room.

2026-07-03 • via Nuitee
C
CHIEHJU • solo_traveller • tw
10
Pros:

離馬賽港區非常近，晚上可以去散步，頂樓的吧台區就能看到港區，員工很熱心協助我們的需求，附近餐廳很多

2026-07-03 • via Nuitee
F
Felipe • couple • br
7
Pelo preço não vale.
Pros:

Boa localização, preço ok, vista linda do terraço.

Cons:

Por 20 minutos não podemos entrar antes no quarto, o que não ocorreu em nenhum outro hotel que fiquei. O quarto era muito apertado, a cama encostada na parede. Não tinha frigobar, não tinha um shampoo, a porta era pesada e difícil de abrir, o banheiro ruim, não fechava completamente a área do chuveiro, molhando todo o chão, o ar-condicionado era fraquíssimo e tínhamos que deixar a chave sempre antes de sair...café da manhã caro.

2026-07-02 • via Nuitee
A
Alain • couple • fr
7
Bien placé pour une nuit.
Pros:

Terrasse !!!

Cons:

Prix petit déjeuner trop élevé

2026-07-02 • via Nuitee
U
Urweider • couple • ch
8
Pros:

Emplacement idéal, personnel sympa et souriant, petit déjeuner correct, terrasse sur le toit avec vue sur notre dame de la Garde superbe et très agréable. A recommander

2026-07-01 • via Nuitee
S
Sercan • couple • de
3
2026-07-01 • via Nuitee
S
stephanie • couple • fr
8
2026-07-01 • via Nuitee
K
Khedoudja • family_with_children • dz
8
2026-07-01 • via Nuitee
C
Christine • family_with_children • ie
9
Pros:

Excellent location - lovely view from rooftop area

2026-06-30 • via Nuitee
A
Alan • solo_traveller • gb
8
Pros:

Position if hotel right in heart of marseille harbour. Foor terrace was nice good overview of harbour

Cons:

Room was very small. Getting in and out of bed was not easy. Only 6 ins if space between bed and wall each side.

2026-06-30 • via Nuitee
S
Sophie • solo_traveller • fr
10
Pros:

Personnel adorable et magnifique roof top

2026-06-29 • via Nuitee
J
Janine-Denise • couple • de
8
2026-06-29 • via Nuitee
E
Evelyne • extended_group • fr
1
Cons:

Chambre vétuste pour un prix exorbitant qui a doublé à cause d’un événement

2026-06-28 • via Nuitee
T
Tracy • couple • gb
10
2026-06-28 • via Nuitee
G
Guy • couple • fr
10
2026-06-27 • via Nuitee
A
Anicet • solo_traveller • fr
7
Pros:

Évidemment l'emplacement et le personnel très agréable et à votre écoute

2026-06-26 • via Nuitee
B
Brigitte • solo_traveller • fr
8
2026-06-25 • via Nuitee
J
Jean-Marie • couple • fr
10
Nous y reviendrons avec plaisir
Pros:

Le rooftop sur lequel nous avons pu pique-niquer le soir

Cons:

RAS

2026-06-25 • via Nuitee