Hôtel Hermès

Hotels
8.2 (2915 reviews)
2 rue Bonneterie , Marseille , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 2915 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
V
Valeria • couple • it
5
Pros:

Posizione ottima sul porto, consente di raggiungere tutto il centro a piedi.

Cons:

La stanza è veramente piccola, il letto incastrato tra due pareti dà una sensazione un po' soffocante.
Come in altri hotel low cost in Francia si ha un solo asciugamano a disposizione di media grandezza.
Alcune migliorie sarebbero utili: l'intonaco sul soffitto che sembra scrostato, le lenzuola non così pulite, come l'asciugamano (dove c'erano macchie di candeggina). In bagno non c'è modo di appoggiare i vestiti, in camera non c'è un armadio ma solo una stampella. Per due persone un po' poco.

Migliorabile.

2026-02-14 • via Nuitee
B
Benoît • couple • fr
9
Pour 75€ en basse saison, que demander de mieux ? Franchement c’est un bon rapport qualité prix
Pros:

En premier lieu, nous avons aimé l’emplacement, près de tout

Cons:

Manque de patères dans la salle de bain, mais c’est comme ça partout hélas

2026-02-13 • via Nuitee
M
Melanie • family_with_children • fr
7
Très bien
Pros:

Très bien accueil petit dej, roof top

Cons:

Lit entre deux mur

2026-02-13 • via Nuitee
F
Federica • couple • it
10
Pros:

La posizione, il terrazzo,ed i ragazzi alla reception molto gentili

Cons:

Niente

2026-02-12 • via Nuitee
B
Benoit • solo_traveller • fr
8
2026-02-12 • via Nuitee
S
samia Stéphane • family_with_children • fr
10
Pros:

La rapidité et simplicité de la réservation faite en dernière minute
Ensuite L accueil
Le petit déjeuner
La gentillesse du personnel
Le lieu parfait pour découvrir Marseille

2026-02-12 • via Nuitee
P
Patrick • solo_traveller • fr
10
2026-02-11 • via Nuitee
A
Antons • solo_traveller • be
8
2026-02-11 • via Nuitee
P
Petra • solo_traveller • de
10
Pros:

Herzlich, sympathisch, zugewandt.

2026-02-11 • via Nuitee
S
Sandrine • couple • fr
10
Second séjour dans cet établissement ! Rapport qualité / prix au top ! Personnel accueillant et souriant ! Continuez
Pros:

L’emplacement !! À proximité de tout !!

2026-02-10 • via Nuitee
A
Al Amin • solo_traveller • de
8
2026-02-10 • via Nuitee
M
martine • extended_group • fr
8
Pros:

Nos hôtesses été très sympathique et toujours a notre écoute
Restauration parfait
L'établissement garde nos bagages en attendant de prendre notre train. Un plus pour les voyageurs

Cons:

Les douches trop étroite

2026-02-09 • via Nuitee
B
Bertrand et Annie • extended_group • fr
8
Pros:

Très bon accueil, propreté et literie confortable + Très bon emplacement face au port.

Cons:

Si je peux suggérer une amélioration, il manque juste un grand miroir dans la chambre

2026-02-09 • via Nuitee
D
delphine • family_with_children • fr
8
Pros:

La super terrasse un petit dej euner dans une belle salle et bon et varié
Emplacement génial
Accueil familial .On est dans un hôtel chaleureux très loin des chaines d hôtels aseptisés

Cons:

Un peu ftoud ds la chambre mais l agent d accueil est venue pour rétablir la situation

2026-02-08 • via Nuitee
A
Anna • couple • fr
8
Parfait
Pros:

La gentillesse du personnel et l’emplacement
Le confort

Cons:

Seul petit bémol
Difficulté pour régler la douche
Soit trop chaud soit trop froid

2026-02-08 • via Nuitee
V
Véronique • solo_traveller • fr
8
Lieu très agréable
Pros:

L’emplacement et le prix ainsi que la déco !

Cons:

Très mal insonorisé.

2026-01-30 • via Nuitee
S
Sophie • family_with_children • fr
8
Pros:

L'emplacement, beaucoup à voir à portée de l'hôtel.

2026-01-30 • via Nuitee
M
michel • couple • fr
8
2026-01-29 • via Nuitee
J
Joëlle • couple • fr
6
2026-01-28 • via Nuitee
C
Corentin • family_with_children • fr
10
2026-01-28 • via Nuitee