Hôtel Hermès

Hotels
8.2 (3041 reviews)
2 rue Bonneterie , Marseille , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 3041 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
G
gilberte • family_with_children • fr
7
Bon rapport qualité/^prix et emplacement idéal
Pros:

Emplacement idéal sur le Vieux Port. RAS sur la propreté et la sympathie du personnel.
Par contre dans notre chambrer il manquait au moins 1 chaise et un meuble pour ranger nos vêtements qui ont du rester dans les valises.
Parfait pour 3 nuis pas plus !

Cons:

le manque de rangement , les vêtements sont dans les valises et pas de chaise pour s'asseoir. Obligé de rester sur le lit.

2026-04-17 • via Nuitee
L
LAETITIA • solo_traveller • fr
10
Un petit nid au dessus du port de Marseille
Pros:

Le personnel très professionnel et accueillant, l'emplacement de l'hôtel, le rooftop, la vue de la chambre "ciel "sur le port et la bonne mère

Cons:

RAS

2026-04-17 • via Nuitee
• extended_group • fr
10
2026-04-17 • via Nuitee
B
BURON • solo_traveller • fr
9
Bien situé (Vieux Port), parkings à proximité. Calme. Bon accueil (réception).
Pros:

Idéalement situé (Vieux Port).
Mais calme.
Bon petit déjeuner.

2026-04-16 • via Nuitee
J
Jacqueline • solo_traveller • fr
8
Pros:

Emplacement et simplicité

2026-04-16 • via Nuitee
C
Cécile • solo_traveller • fr
9
direct Vieux Port !
Pros:

sur le vieux port , idéal avec rooftop

Cons:

un peu bruyant dans la rue le week-end

2026-04-15 • via Nuitee
G
Gerhard • couple • de
9
Würden wiederkommen
Pros:

Sehr zentral gelegen. Sauber. Sehr freundliche Atmosphäre.
Herrlicher Blick von der Dachterrasse

Cons:

Nix zu meckern

2026-04-15 • via Nuitee
C
claudine • solo_traveller • fr
8
Pros:

l'emplacement idéal, hôtel sympathique et personnel accueillant

Cons:

chambre minuscule

2026-04-14 • via Nuitee
K
Kenneth • couple • us
9
Comfortable and convenient made even better by Monica.
Pros:

The Hotel Hermes is a very good 2 star hotel that is very well located to enjoy Marsailles and all that it offers very conveniently. Small but functional rooms. The experience was made much better because Monica was so very helpful and accommodating. She alone elevated the experience to another level.

Cons:

Nothing

2026-04-14 • via Nuitee
M
Margaux • couple • fr
4
Hôtel très bien situé mais très décevant sur les services proposés
Pros:

Emplacement
Très bonne literie

Cons:

Plus de pain au petit déjeuner à 9h30 et peu de choix
Pommeau de douche cassé, signalé mais on ne peut rien faire !
Pas de volet
Aucun rangement dans la chambre
Pas de frigo
Si on veut profiter du rooftop, il faut monter soi même son plateau au 6ème étage

2026-04-14 • via Nuitee
L
Leda • couple • br
8
Pros:

A localização e o café da manhã. O rooftop tem uma vista excepcional!

Cons:

Quarto e banheiro muito pequenos. Sem toalha de mão. Não tem onde colocar as malas.

2026-04-14 • via Nuitee
M
Martos Océane • couple • fr
8
Pros:

Le petit déjeuner était top la salle était super bien décoré et les produits été frais et bons

Cons:

La petitesse de la chambre et la salle de bain un peu vieillotte

2026-04-13 • via Nuitee
C
Charef • solo_traveller • fr
10
Belle vue
Pros:

La terrasse

Cons:

Chambre trop petite

2026-04-13 • via Nuitee
L
lems2016 • couple • br
7
Pros:

Localização maravilhosa e um bom café da manhã.

Cons:

O quarto é muito pequeno.

2026-04-13 • via Nuitee
N
NATHALIE • couple • fr
9
2026-04-12 • via Nuitee
M
Marianne • solo_traveller • fr
7
Emplacement exceptionnel
Pros:

Très bon emplacement, propre, bonne literie, bon petit déjeuner, vue de la chambre sur le port et terrasse tout en haut de l hôtel très sympa.

Cons:

Le lit trop en renfoncement dans la chambre un peu petite.

2026-04-12 • via Nuitee
D
Dany • family_with_children • fr
9
L'établissement est très bien sous tous les rapports, nous reviendrons.
Pros:

L'emplacement est idéal, face à la bonne mère.
Le roof top en haut est superbe avec une vue exceptionnelle.
La chambre va à l'essentiel et c'est suffisant.
La salle de bain rénovée au gout du jour ainsi que la chambre.
Tout est très propre.
le petit déjeuner est très bien et copieux.
il y a un ascenseur.

Cons:

Aucune remarque

2026-04-12 • via Nuitee
M
Maski • solo_traveller • us
2
Pros:

Lication

Cons:

Pillows and shower was not working

2026-04-11 • via Nuitee
N
nyed • couple • fr
6
Séjour correct mais trop dépendant de la chambre attribué. Heureusement que nous avons pu changer.
Pros:

la vue et la localisation

Cons:

la chambre 404 (toilettes bien trop petites) et le bruit, les odeurs d'égouts

2026-04-11 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-04-11 • via Nuitee