Hôtel Hermès

Hotels
8.2 (2964 reviews)
2 rue Bonneterie , Marseille , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 2964 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
A
Angela • family_with_children • gb
9
Pros:

Central position.
The staff were very helpful.

Cons:

The bedroom could do with a little updating.

2026-03-21 • via Nuitee
F
Frontera • solo_traveller • fr
10
Très bien
Pros:

Tout

2026-03-20 • via Nuitee
M
Malcangi • couple • fr
9
2026-03-20 • via Nuitee
H
Hélène • solo_traveller • fr
9
2026-03-18 • via Nuitee
E
Emmanuelle • family_with_children • fr
8
2026-03-18 • via Nuitee
T
Tanja • solo_traveller • de
9
Jederzeit wieder ! Habe das Hotel schon Freunden empfohlen.
Pros:

Bequeme Betten, altes Bad, seh sauber ! Die Dachterasse !!!

Cons:

Ich wollte am Abreisetag spontan frühstücken und das war nicht möglich.

2026-03-18 • via Nuitee
A
Angelica • couple • it
8
Pros:

Posizione molto comoda, non è stato difficile trovare parcheggio. La colazione è buonissima ma forse conviene prenotarla da Booking invece di pagarla in struttura

Cons:

Le camere sono molto piccole

2026-03-18 • via Nuitee
F
florence • solo_traveller • fr
8
2026-03-17 • via Nuitee
S
Sebastien • solo_traveller • fr
8
2026-03-17 • via Nuitee
A
AURORE • couple • fr
9
Un séjour au top merci
Pros:

L emplacement, le petit déjeuner et la propreté !

Cons:

Le parking un peu cher …mais on est à Marseille centre …

2026-03-16 • via Nuitee
M
Miguel • extended_group • ie
8
2026-03-16 • via Nuitee
M
MICHEL • couple • fr
8
Pros:

Très bien et bon

Cons:

Le bruit dans la rue.

2026-03-16 • via Nuitee
I
ian • couple • fr
9
Pros:

Location, rooftop terrace, clean comfortable,

Cons:

Nothing to report

2026-03-15 • via Nuitee
F
fatma • extended_group • tr
5
2026-03-15 • via Nuitee
A
Aimée • solo_traveller • fr
10
très agréable !
Pros:

La terrasse avec vue sur le port et la possibilité d'y faire venir des amis. C'est trèa accueillant et cela fait connaître l'hôtel qui est une excellente adresse à Marseille ! Merci !

Cons:

Franchement je ne sais pas. chambre et petit dej parfaits

2026-03-14 • via Nuitee
F
Foray • couple • fr
10
séjour très agréable, personnel au top, très agréable, un grand Merci
Pros:

emplacement parfait pour visiter la ville, chambre un peu petite mais parfaite, petit déjeuner copieux, tout a été parfait

Cons:

rien

2026-03-14 • via Nuitee
J
Jean-luc • family_with_children • fr
10
Excellent accueil et emplacement.
Pros:

Emplacement accueil et rapport qualité / prix imbattable

2026-03-12 • via Nuitee
A
Anne • couple • fr
8
Pros:

Hôtel très bien situé. Chambre petite mais propre et confortable.
Une adresse à garder ! 😊 Merci !

2026-03-12 • via Nuitee
K
Konstantinos • solo_traveller • de
9
Pros:

Der Zimmer war sauber der Personal sehr freundlich und die Lage sensationell..direkt am alten Hafen.. alles super 👍

Cons:

Nicht zu bemängeln..alles top

2026-03-09 • via Nuitee
O
Orlane • couple • fr
8
2026-03-08 • via Nuitee