Hôtel Hermès

Hotels
8.2 (3220 reviews)
2 rue Bonneterie , Marseille , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 3220 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
M
Maria Nazzarena • solo_traveller • it
9
Ottimo
Pros:

La posizione

Cons:

Mi è piaciuto tutto

2026-07-18 • via Nuitee
N
N • solo_traveller • gb
7
2026-07-18 • via Nuitee
C
cyril • solo_traveller • fr
8
2026-07-18 • via Nuitee
A
Adriana • couple • ar
6
Para 1 noche
Pros:

La ubicación

Cons:

Incómodo para un día o 2 noches suficiente . El estacionamiento lo cobran Convenio con un parking. No lo dice el anuncio

2026-07-18 • via Nuitee
E
Ezgi • solo_traveller • tr
8
Great location, a very clean room, and wonderful staff.
Pros:

The hotel is very central; you can walk everywhere. Even the mini-train that takes you on a city tour departs right in front of the hotel. The hotel staff was very friendly and helpful. The air conditioning, beds, bathroom, and breakfast were all excellent. Air conditioning and elevators are not available everywhere in this region, but this property had both, which made us very happy. The only thing missing, I would say, is a mini-fridge. I really liked the hotel and highly recommend it to everyone.

Cons:

It would have been nice to have a fridge. But everything else was perfectly fine.

2026-07-17 • via Nuitee
K
Kirsten • solo_traveller • de
8
Gutes Frühstück auf umwerfender Dachterrasse
Pros:

Natürlich unschlagbare Dachterrasse mit dem vermutlich schönsten Blick auf Marseille. Frühstück für 12 Euro super ansprechend. Man bekommt ein Tablett und kann auf der Dachterrasse frühstücken, was umwerfend ist. Zimmer klein und einiges kaputt ;-), aber es gab ne Klimaanlage (wenn die auch nicht regulierbar war), was toll war bei den Temperaturen und es war durch ne doppelte Tür zum Hotelflur vom Haus her recht ruhig. Auch Fenster ganz in Ordnung.

Cons:

Einige Sachen waren defekt, Fön, Regler der Klimaanlage, etc. Aber hab mich trotzdem sehr wohl gefühlt. Wer braucht nen Fön bei der Dachterrasse ;-)

2026-07-17 • via Nuitee
R
Rachid • couple • fr
9
2026-07-17 • via Nuitee
G
Georgina • couple • es
4
Centrico pero muy mejorable
Pros:

La ubicación es excelente y tienen una terraza en el átuco con vistas muy chulas

Cons:

La recepcionista demasiado seca ! Las instalaciones muy envejecidas y no estaba demasiado limpio

2026-07-17 • via Nuitee
C
Cristian • solo_traveller • ro
7
Nu prea merita banii
Pros:

A fost cat de cat curat. Terasa e frumușică desi nu prea e ingrijita. Personalul este foarte amabil si zâmbitor!

Cons:

Camerele sunt extrem de mici (6 mp cu tot cu baie). Zona pare ok ca e langa port, dar sunt foarte multi dubiosi prin zona. Intr-o seara ne-a batut politia la usa la 3 dimineata pentru ca erau in cautarea unei fete sau ceva de genul. Mi-a tresarit putin inima. Pentru o noapte asa e ok. Bine ca nu am stat prea mult... A fost doar de tranzit. Daca ar fi sa repet, as cauta in alta zona sincer.

2026-07-16 • via Nuitee
C
Cristian • solo_traveller • ro
7
2026-07-16 • via Nuitee
M
marine • family_with_children • fr
9
2026-07-15 • via Nuitee
S
Steffen • solo_traveller • de
10
Pros:

Gutes Hotel für einen Aufenthalt in Marseille. Lediglich die Musik von der Dachterrasse war in der Nacht deutlich zu hören.

Cons:

X

2026-07-14 • via Nuitee
S
Sabine • couple • fr
9
Nous reviendrons !
Pros:

L'accès au roof top est exceptionnel, et le personnel très professionnel avec un sourire.

2026-07-13 • via Nuitee
P
Ponsot • couple • fr
10
Excellent séjour, hâte de revenir
Pros:

La gentillesse et disponibilité du personnel, la propreté, l’emplacement et le rooftop

2026-07-13 • via Nuitee
P
Pavla • solo_traveller • cz
9
2026-07-13 • via Nuitee
F
Felicity • couple • au
9
2026-07-13 • via Nuitee
S
Sylvia • solo_traveller • de
10
2026-07-12 • via Nuitee
N
Nataliia • solo_traveller • ua
9
Nice stay in Marseille
Pros:

We stayed a couple of nights in this hotel. The location is nice and close to everything. We enjoyed the breakfast on the terrace.

2026-07-12 • via Nuitee
S
Satchmo1 • solo_traveller • it
9
Praticamente sul Porto Vecchio
Pros:

La posizione e' direttamente sul porto vecchio. E' stato anche molto comodo la possibilità di usare un garage vicino a prezzo convenzionato. Il personale è stato molto disponibile.

Cons:

La stanza è molto piccola in particolare il bagno

2026-07-12 • via Nuitee
B
Benjamin • family_with_children • fr
9
2026-07-12 • via Nuitee