Hôtel Hermès

Hotels
8.2 (3355 reviews)
2 rue Bonneterie , Marseille , fr
+33 4 96 11 63 63

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness issues such as 'dirt in the shower' and 'not very clean room'.
Service
9.01
Reviewers praised the staff repeatedly as 'very friendly' and 'helpful'.
Location
9.05
The location is frequently highlighted as excellent, especially for access to the old port.
Room Quality
7
Common complaints include small room sizes, uncomfortable beds, and inadequate amenities.
Amenities
8.03
While some reviews noted good amenities like rooftop access, other guests desired more comfortable furnishings.
Value for Money
8.19
Some reviews indicate a good price for location and service, while others felt misled by room quality.
Food and Beverage
8.54
Breakfast options received mostly positive mentions as being nice and filling.
Overall Experience
8.21
Guests generally enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 05:53

Property Description

Panoramic Views from Roof-Top Terrace
Experience breathtaking views of the harbour and the city from our roof-top terrace, the perfect spot to unwind and take in the beauty of Marseilles.

Comfortable Soundproofed Rooms with Vieux Port Views
Relax in our guest rooms offering partial views of the Vieux Port, equipped with modern amenities including flat-screen TVs and private bathrooms for a cozy stay.

Convenient Location and Excellent Service
Located just steps away from Vieux Port and with 24-hour staff assistance, enjoy easy access to nearby attractions and a seamless stay with us.

Book your stay at Hôtel Hermès now to indulge in the charm of Marseilles and enjoy a memorable experience by the Vieux Port!

Important information:

Breakfast is served daily from 7:00 to 10:30.

Disabled friendly rooms are available upon availability and upon request via the Booking.com chat.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8.2
Based on 3355 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
P
Pascale • couple • fr
9
Très bon séjour
Pros:

Très bon emplacement

2026-08-29 • via Nuitee
R
R. • solo_traveller • fr
8
Pros:

Emplacement
La terrasse

Cons:

Clim hs

2026-08-29 • via Nuitee
M
Margaux • couple • fr
8
Pros:

Chambre petite, mais emplacement idéal pour visiter Marseille à pied.
Le parking à proximité est un +. Personnel très agréables

Cons:

Climatisation assez bruyante
Chambre petite

2026-08-29 • via Nuitee
T
Tihamer • couple • be
7
2026-08-29 • via Nuitee
I
Inmaculada • extended_group • es
9
2026-08-28 • via Nuitee
J
Jesus • solo_traveller • es
7
Hotel correcto en pleno cetro de Marsella, con una bonita terraza con vistas al Veux-Port.
Pros:

La ubicación en el Vieux-Port y la terraza.

Cons:

La habitación un poco pequeña.

2026-08-27 • via Nuitee
G
Giulia • solo_traveller • it
1
2026-08-27 • via Nuitee
J
Josephine • solo_traveller • ch
9
2026-08-26 • via Nuitee
C
charo_ryd • solo_traveller • es
8
2026-08-25 • via Nuitee
M
Martina • couple • it
8
Pros:

La pozione, lo staff, la terrazza

Cons:

Salviette da bagno mancanti, rumore di lavori prima delle 9

2026-08-25 • via Nuitee
N
Nathalie • couple • de
9
Super für einen Stadtbesuch
Pros:

Sehr praktische Lage am Vieux Port. Es gibt alles, was man braucht in der Nähe. Ideal für einen kurzen Stadtbesuch. Die Dachterrasse ist wirklich der Highlight. Man kann dort in Ruhe lange verweilen und sein Essen mitnehmen. Der Blick auf den beleuchteten Hafen nachts ist einmalig. (Man sollte nicht einen schönen Blick aus dem Zimmer erwarten. Dafür ist aber die Dachterrasse da) Sehr nettes Personal. Zimmer war sauber. Es gibt eine Klimaanlage. Fenster kann man zum Lüften öffnen.

2026-08-25 • via Nuitee
S
silvia beatriz • solo_traveller • ar
8
Pros:

La ubicación y el.personal muy atentos

2026-08-24 • via Nuitee
F
Francesco • couple • it
10
2026-08-24 • via Nuitee
G
Guylene • extended_group • fr
8
Très bon séjour
Pros:

La terrasse sur le toit est un vrai atout en plus de l'emplacement de l'hôtel. Personnel au top. Je recommande vivement.

Cons:

Le petit déjeuner pourrait être un peu plus fourni au niveau des choix, pour 12 euro on attend un peu mieux.

2026-08-24 • via Nuitee
P
Patrice • couple • fr
10
2026-08-24 • via Nuitee
S
sixtine • couple • fr
8
2026-08-23 • via Nuitee
P
Parsy Herve • couple • fr
8
2026-08-23 • via Nuitee
A
Allan • couple • fr
8
2026-08-23 • via Nuitee
U
Ulrike • solo_traveller • de
5
2026-08-22 • via Nuitee
J
Julia • couple • us
7
Pros:

The staff was very kind, helpful, and informative, especially switching to English for us.

Cons:

The door/lock was a bit difficult, I also burned myself on the metal shower piece, it was scorching hot though the water was on warm…it was very small so I bumped my elbow and burnt it, my boyfriend also almost slipped multiple times so be careful! The power went off about an hour prior to us checking out but it didn’t really affect much and I’m sure it was out of the hotels control as it was unexpected.

2026-08-21 • via Nuitee