Ostal Pau Universite - Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.5 (1197 reviews)
38 rue Ronsard , Pau , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bedding
Good location
Value for money
Cons:
Cleanliness issues
Heating problems with food
Accessibility concerns

Categories

Cleanliness
7.89
Some positive mentions of cleanliness, but issues with mold in bathrooms and carpet odor.
Service
9.36
Staff received multiple compliments for being friendly and helpful.
Location
8.4
Location is a bit far from the center but accessible and well-connected.
Room Quality
8.35
Rooms are comfortable, but some comments about small windows and dark rooms.
Amenities
8.88
Good facilities noted, though some issues with carpet smell.
Value for Money
8.84
Good value for the price given the quality of service and amenities.
Food and Beverage
7.39
Breakfast quality criticized; issues with food temperature and variety.
Overall Experience
8.86
Overall satisfaction reported, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:27

Property Description

Luxurious Accommodation
Experience comfort and style at Ostal Pau Universite - Sure Hotel Collection by Best Western. Each room is equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy the convenience of express check-in/check-out, free WiFi, and a garden to unwind in. Start your day right with a delicious continental or buffet breakfast offered daily. The hotel also features a restaurant serving delectable dishes for a memorable dining experience.

Ideal Location
Located near major attractions like Palais Beaumont and Palais des Sports de Pau, our hotel is the perfect choice for leisure and business travelers alike. Book your stay now at Ostal Pau Universite - Sure Hotel Collection by Best Western for an unforgettable experience.

Important information:

Reception opening hours: Monday to Friday: 08:00 to 12:00 and 17:00 to 21:00.
Saturday: 08:00 to 12:00 and 17:00 to 21:00
Sundays and bank holidays: 09:00 to 12:00 and 17:00 to 20:00.

In case of arrival out of these hours, please contact the hotel in advance. Contact details can be found on your booking confirmation.

The buffet breakfast is served from 06:30 to 09:30 from Tuesday to Friday and from 7:30 to 10:00 on Monday, Saturday and Sunday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 6 per person per night when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1197 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
P
Pierre • couple • fr
9
Bon séjour
Pros:

Accueil
Confort
Équipement
Parking

Cons:

Bruit du restaurant en face

2026-07-04 • via Nuitee
Y
Yann • solo_traveller • fr
8
2026-07-04 • via Nuitee
V
Voyageur fréquent • solo_traveller • fr
8
2026-07-03 • via Nuitee
Y
Yann • solo_traveller • fr
8
2026-06-30 • via Nuitee
M
Marc • couple • fr
9
Séjour agréable et reposant
Pros:

Chambre agréable.
Bon petit déjeuner.
Personnel très attentionné.

2026-06-29 • via Nuitee
S
Sophie • solo_traveller • fr
10
2026-06-28 • via Nuitee
S
Stéphane • couple • fr
8
Hôtel simple propre et efficace
Pros:

La propreté et la gentillesse du personnel
À l’écoute du client

Cons:

Ras

2026-06-23 • via Nuitee
A
Anthony • solo_traveller • fr
10
2026-06-22 • via Nuitee
A
Angela • extended_group • es
9
excelente para programar viajes de largo recorrido
Pros:

la atención y la ubicación

Cons:

habitaciones algo peqeñas

2026-06-22 • via Nuitee
J
Jose • couple • fr
10
Très agréable
Pros:

L’emplacement et la propreté

2026-06-21 • via Nuitee
B
Belinda444 • solo_traveller • gb
8
Pros:

Nice clean hotel, with a resturant next to the hotel!

2026-06-18 • via Nuitee
D
David • solo_traveller • gb
8
Fine for a one night stopover.
Pros:

An OK hotel out of town. Plenty of parking. Satisfactory breakfast. Eating and drinking places 10 minutes walk away.

Cons:

Overpriced.

2026-06-16 • via Nuitee
A
Adam • solo_traveller • fr
10
Parfait !
Pros:

Chambre super confortable !

2026-06-15 • via Nuitee
G
Gerritdina H • couple • nl
7
Voor 1 nacht goed te doen,maar wel aan de prijs.
Pros:

Schoon en netjes, ruime vrije parkeerplaatsen.

Cons:

Kleine kamer, Uitzicht op parkeerplaats

2026-06-12 • via Nuitee
R
Robert • couple • fr
8
Pros:

Tout ce que l'on attendait y était , conforme aux fois précédentes.

Cons:

Rien à dire de plus.

2026-06-11 • via Nuitee
R
Rita • solo_traveller • fr
10
2026-06-09 • via Nuitee
R
Raymond • couple • gb
8
2026-06-08 • via Nuitee
J
Josje • couple • nl
9
Pros:

Netjes en goed voor een nacht.

2026-06-08 • via Nuitee
B
Benoit • couple • fr
10
Un rapport qualité imbattable
Pros:

L’accueil
Personnel bienveillant et disponible
La propreté de la chambre
Le petit dej
Le rapport qualité prix

Cons:

Rien

2026-06-07 • via Nuitee
D
Dick • couple • nl
8
Prima hotel voor een overnachting op doorreis.
Pros:

De vriendelijkheid van de mensen die er werken en de sfeer. Wat een enthousiasme en aandacht. Ook het ontbijt was heerlijk. Een aanrader voor degene die er overnachten is te gaan eten bij Tiryaki, het Turkse Restaurant naast het hotel.

2026-06-07 • via Nuitee