Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Comfortable rooms
Cons:
High restaurant prices
Breakfast item shortages
Cigarette smell on lower floors

Categories

Cleanliness
8.81
Overall cleanliness was good, though there were mentions of cigarette smell on lower floors.
Service
9.08
Mostly positive remarks about staff being friendly and helpful.
Location
9.32
Highly praised for its proximity to the train station and beautiful surroundings.
Room Quality
8.77
Rooms were spacious and comfortable, though some reviews mentioned older facilities.
Amenities
8.8
Good amenities including a wellness center and various facilities were noted.
Value for Money
8.26
Some guests felt the restaurant was expensive for the offerings.
Food and Beverage
8.31
Breakfast had variety but faced issues with food availability at times.
Overall Experience
9.08
Overall positive experience, with emotional highlights about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:11

Property Description

Panoramic Mountain Views and Central Location
The Suisse tradition Hotel Kreuz & Post Grindelwald is a charming retreat just 15 meters from the Grindelwald Train Station. All rooms offer stunning panoramic mountain views, providing a picturesque backdrop to your stay.

Culinary Delights and Rooftop Wellness
Indulge in a culinary journey at the various on-site restaurants, serving a blend of traditional and modern cuisine. After a day of exploration, unwind at the Rooftop Wellness area, boasting a range of saunas, steam baths, and relaxation loungers with panoramic Alps views.

Family-Friendly Amenities and Relaxing Spaces
Families are catered to with a dedicated playroom, while guests can also enjoy the library and bright meeting room. Whether you seek adventure or relaxation, the Suisse tradition Hotel Kreuz & Post Grindelwald offers a perfect blend of comfort and convenience. Book now to experience Swiss hospitality at its finest!

Important information:

If you arrive with children, please inform the property about their number and age. Contact details are stated in the booking confirmation.

Please note that during the winter, snow chains are required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.8
Based on 939 reviews
Cleanliness: 8.81
Service: 9.08
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 9.08
A
Anne • solo_traveller • gb
10
Pros:

Staff were super welcoming, I had a beautiful single room! The spa was a treat and relaxing on the roof terrace was just delightful!!! The choccie was an extra bonus!!!

Cons:

Nothing! Absolutely wonderful!!!

2026-09-19 • via Nuitee
M
Margaret • couple • gb
9
Lovely hotel and staff, good location
Pros:

The staff were very helpful and friendly

Cons:

A hot tub would be nice in the wellness area

2026-09-17 • via Nuitee
J
Joy • couple • us
9
Great location with amazing views of Eiger
Pros:

Wonderful location near the train station and town. Amazing view of Eiger for breakfast and if you get the Eiger facing view. Note- the Eiger facing rooms also face the main street, train station & bus area so it is busy! Great breakfast with a wide variety to choose from. Their restaurant is wonderful and highly recommend making a dinner reservation on the patio. The room was comfortable. The bathroom was a bit on the small size and didn't include many amenities for a 4 star hotel. The spa is a nice addition with dry sauna, wet sauna, infared, steam room. During our visit it was hot and there was no AC in the hotel (which is not unusual). We had to keep our balcony door open which made it very noisy. We would have loved a fan. We mentioned that at check out and they said they offer them by request. Wish we would have known.

2026-09-13 • via Nuitee
C
Cristina • couple • es
9
Wonderfull place
Pros:

Desayuno muy variado. Personal muy profesional y atento. Hablan muchos idiomas. Fue un privilegio que nos hicieran el check-in en catalán. Gracias Sully
Tiene un buen parking.
Habitación con vistas al Eiger excepcional. Muy buen aislamiento del ruido.

2026-09-11 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-09-11 • via Nuitee
D
Dane • extended_group • us
10
Great location and views even better in person. Friendly and helpful staff. Would recommend.
Pros:

Location, amenities, friendly staff.

Cons:

Nothing

2026-09-11 • via Nuitee
T
Tami • couple • us
4
The room as noisy, hot and not worth the price of a view room. I'd classify the hotel a 3 star at best
Pros:

The property’s staff was consistently friendly and attentive, with the dining staff standing out in particular.

Cons:

The hotel is situated on a very busy street directly across from a bus station and next to the train station. Even with an upgraded room, the noise level was extremely high, and we weren’t able to sleep with the door or windows open for fresh air. We visited in September, and the heat combined with intense sun exposure made the room uncomfortable until sunset.
The fan provided offered minimal relief because the air was so still. Additionally, the outdoor dining area was located just one floor below our balcony, making mealtimes loud enough that we rarely used the balcony.
For us, the price of the upgraded room—with its view of the Eiger—was not worth it. It cost nearly double the standard room, and overall the experience would have been better in a regular room

2026-09-08 • via Nuitee
A
Ahmed • family_with_children • ae
9
Pros:

The location and staff

2026-09-06 • via Nuitee
C
Christine • couple • us
10
Amazing!
Pros:

The manager was so kind to stay later than check in time for us! We really appreciate the service

2026-09-06 • via Nuitee
A
Akiko • couple • jp
9
Pros:

グリンデルワルドの駅前でとても便利でした。朝食も美味しい

Cons:

お得感はないかも

2026-09-05 • via Nuitee
L
Lisa • couple • us
10
Lovely hotel, friendly staff, views, great breakfast.
Pros:

The staff were warm, helpful and friendly, especially Ailen at the front desk — she was exceptional. The rooms were very clean, beds so comfortable, views from superior room of Eiger and hillside were spectacular and we loved the rooftop deck

Cons:

The noise from the main road interfered with sleep. We needed to open the door and window to the outside to cool off the room so it was noisy.

2026-09-03 • via Nuitee
Y
Yates • solo_traveller • gb
8
2026-09-01 • via Nuitee
G
Grant • solo_traveller • au
10
HAPPY CUSTOMER
Pros:

Everything, staff were lovely & nothing was too much hassle trouble. Room had stunning views.

Cons:

NIL

2026-09-01 • via Nuitee
政道 • couple • tw
8
位置很棒，窗外的山景很美，早餐好吃。不過由於房間沒有空調也沒電扇，如果沒開窗戶會覺得悶，但開窗戶會聽到外面的聲音，一直到晚上還是有不少遊客、餐廳聊天聲、路過的車引擎聲，有點吵。
Pros:

位置、窗外山景

Cons:

沒有冷氣或空調或電風扇

2026-09-01 • via Nuitee
Z
Zeena • family_with_children • iq
10
Pros:

Everything was amazing, the Hotel, the view, the location and the Restaurants around

Cons:

The room was with 2 single beds not a Queen bed for us

2026-08-24 • via Nuitee
M
Maki • couple • jp
10
全てが最高のホテルです
Pros:

アイガービューの部屋に泊まりました
目の前にそびえたつ山は
圧巻でした

部屋もとても清潔で
広かったです

食事も美味しかったです

駅前は本当に便利です

Cons:

なし

2026-08-23 • via Nuitee
R
Roman • solo_traveller • ru
9
2026-08-21 • via Nuitee
Y
Yuta • couple • jp
8
部屋の暑さ以外は全て最高でした。
Pros:

立地、清潔感、スタッフの人の対応。

Cons:

エアコンが無かったので今年の夏の暑さは厳しかったです。
扇風機を借りる事が出来たみたいですが、チェックアウト時にフロントに扇風機を返している人を見て知りました。チェックイン時に知らせていただけたら良かったです。

2026-08-19 • via Nuitee
C
COULANGES • solo_traveller • fr
10
2026-08-19 • via Nuitee
L
Lorenzo • family_with_children • it
5
2026-08-17 • via Nuitee