Hôtel Héliot, Cosy Places by Charme & Caractère

The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.

Friendly reception, clean tidy room and firm beds

Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.

Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.

The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.

The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again

A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.

The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.

For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay.

Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel.

The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away.

Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.

Great

Location,location,location. Our host was most obliging and helpful.

The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse

Lovely old building, excellent friendly service, but towels weren't the fluffiest!

The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.

I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.

No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate.
Area was good. Walked to lots of shopping.

Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.

Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.

Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head.

Overall really enjoyed our stay and would stay at this hotel again.

Even though this is a 3 star hotel, you still have some expectations.

The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space.

The telephone in the room does not function because and I quote again: people do not use it anymore

The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future