Hotel Sun Palace Albir & Spa

Hotels
7.7 (2218 reviews)
Hércules, 1 , Albir , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good quality and varied selection
Helpful and happy staff
Clean rooms
Cons:
Noise from neighboring rooms
Limited food quality and variety
Poor amenities functionality

Categories

Cleanliness
8.28
Reviews mentioned cleanliness positively.
Service
8.75
Helpful and happy staff were frequently mentioned.
Location
7.79
Some reviews mentioned location being challenging due to steep hills.
Room Quality
8.24
Positive sentiments about room cleanliness and comfort.
Amenities
6.77
Mixed sentiments regarding amenities; some were not functioning well.
Value for Money
7.23
Some reviews pointed out that food quality was lacking.
Food and Beverage
6.78
Several reviews indicated food quality and variety were poor.
Overall Experience
7.75
Mixed overall experience highlighted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 01:02

Property Description

Luxurious Accommodations
Experience spacious rooms with a furnished balcony and modern amenities like satellite TV and free WiFi, providing comfort and convenience during your stay at Hotel Sun Palace Albir & Spa.

Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's spa area offering a hot tub, sauna, and Turkish bath. Unwind at the indoor pool or stay active at the fitness centre, ensuring a rejuvenating experience for all guests.

Scenic Views and Entertainment
Enjoy stunning views of the Mediterranean Sea and mountains from the poolside bar and chill-out terrace. Sip on refreshing drinks at Rick’s Café known for its signature mojitos, creating unforgettable memories during your vacation.

Book now to immerse yourself in luxury and tranquility at Hotel Sun Palace Albir & Spa.

Important information:

Please note, the indoor pool is part of the spa and subject to an extra charge.
Please note that the spa is closed on Sundays afternoon.
Please note that the 60-minute spa circuit is subject to an extra cost of 20 EUR per person.
Bath cap, slippers and a towel are mandatory.
Bath caps and towels are available to rent from reception.
When booking half-board and full-board, please note that drinks are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for 80% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2218 reviews
Cleanliness: 8.28
Service: 8.75
Location: 7.79
Room Quality: 8.24
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 7.75
S
Steinar • couple • no
1
Pros:

Det var ikke mye et nedslitt hotell med senger som ser ut som en hundefolk har gnegd på. Rett å slett under pari.

Cons:

Rommet var ikke skikkelig rengjort, sengene så ut som en flokk hunder hadde gnegd på. Skjønner ikke hvordan dette hotellet har fire stjerner. De stjernene må være kjøpt på marked. Dårlig frokost, den står ikke i stil med antall stjerner som de har. Skal du besøke Albir finn et annet hotell, dette er slakt.

2026-02-13 • via Nuitee
C
cortes melero • couple • es
8
2026-02-10 • via Nuitee
M
miguel • couple • ve
8
2026-02-08 • via Nuitee
P
Pura • couple • es
8
Mejorar en comid
Pros:

El hotel como tal esta muy bien, nos gusto.

Cons:

Solo que no habia mucha comida sin gluten y ni que hablar de los postres.

2026-02-08 • via Nuitee
A
Amy • couple • es
5
Pros:

Great location, staff were very helpful and attentive.

Cons:

Bed was very uncomfortable, breakfast was terrible. Rooms were dated with poor lighting, no coffee facilities or water provided daily. Asked a cleaner if we could get water but they couldn't as they only provide it on arrival. Disappointing as it's a 4 star hotel but I would say it's 3 star at best.

2026-01-30 • via Nuitee
V
Villarreal • couple • es
3
2026-01-29 • via Nuitee
M
Mª DEL MAR • couple • es
6
Me esperaba otra cosa la verdad.Un poco más de variedad intergeneracional.
Pros:

Las vistas desde el balcón de la habitación, muy bonitas.

Cons:

- La comida en general, poca variedad y mala calidad. El desayuno era algo mejor que las cenas.El pan se rompía al tocarlo, y por poner otro ejemplo, hasta la tortilla de patatas estaba aguada como si fuera congelada.
- Otra cosa que no me gustó, es que yo buscaba tranquilidad, pero no tanta, no había nada alrededor y el ambiente del hotel era muy bueno, pero para cuando tenga unos años más.Con lo que finalmente solo estuvimos en el hotel para cenar y dormir.
La atención muy buena de todo el personal, el hotel con algunas cosillas por mejorar, porque empiezan a estar dañadas.

2026-01-26 • via Nuitee
M
MARIA JOSE • family_with_children • es
6
Decepción
Cons:

No nos gustó que el domingo por la tarde no hubiese servicio de spa, fuimos a propósito por pasar una tarde de spa y resulta que no abrían.

2026-01-25 • via Nuitee
P
Pilar • couple • es
7
El hotel bien, pero el buffet prescindible
Pros:

Las instalaciones están bastante bien, las habitaciones completas y muy limpias. El personal es muy amable, sobre todo la gente del bar. Tienen espectáculos y animación por la tardes. El Spa no está mal. La ubicación está muy bien, puedes ir dando un paseo hasta la playa o a la zona más céntrica del pueblo. Las vistas desde las habitaciones son muy bonitas.

Cons:

El buffet deja muchísimo que desear, para ser un hotel 4 estrellas tanto la calidad como la variedad de la comida no se corresponden. Casi todo frituras congeladas, sin nada de sabor, apenas comimos por no encontrar nada de nuestro agrado. En nuestro caso teníamos incluidas las cenas y los desayunos y ninguno se salvó ninguno de los días que estuvimos. Sin duda una lastima.

2026-01-25 • via Nuitee
V
Victoria • couple • es
9
Pros:

Good entertainment, nice staff, pleasant room and views

Cons:

Roof top bar had limited hours

2026-01-24 • via Nuitee
R
ROSA • couple • es
9
2026-01-23 • via Nuitee
M
Mark • solo_traveller • gb
6
Pros:

The hotel is in a fantastic setting with great views.

Cons:

The rooms was in a state of disrepair, the toilet set was hanging on with only one hinge, the pedal bin had no pedal just a rusted wire, the bath water came up through a drain in the bathroom floor causing a flood into the room and a terrible smell.
There was no air conditioning and being on the ground floor on the corner of two roads it was not really safe to leave the patio doors open.

2026-01-22 • via Nuitee
C
carol • extended_group • gb
6
Adequate not great . Breakfast not great and chaotic
Pros:

Staff, easy check in courtesy bus to beach

Cons:

Located up a very long steep hill . Rooms dated and significant signs of wear and tear .Bathroom ceiling leaking with water

2026-01-22 • via Nuitee
A
Ana • couple • es
9
2026-01-20 • via Nuitee
M
Matilde • extended_group • es
9
Estancia relajada
Pros:

Está muy limpio y aseado
Ubicación buen

Cons:

Comida escasa
Y necesita modernizar un poco

2026-01-20 • via Nuitee
M
Marian Iulian • couple • fr
10
Parfeite👍🏻
Pros:

Tres bien , bonne cafe☕️

Cons:

On a bien aime

2026-01-20 • via Nuitee
E
Elin • couple • no
8
Grei beliggenhet like ovenfor sentrum
Pros:

Sentral beliggenhet,rommene var grei litt slitt
Frokosten var god

2026-01-20 • via Nuitee
A
Aili • couple • se
8
2026-01-20 • via Nuitee
G
Gerard • solo_traveller • ie
8
Pros:

Staff were nice and friendly..especially in Dining Room. Room was very comfortable and cleaned every day.

Cons:

Being Irish...I thought menus were geared towards a Spanish clientele. I would have liked Beans in the morning, maybe Pancakes and syrup as well. Also.. no marmalade on view at breakfast either.

2026-01-20 • via Nuitee
K
Karen • couple • gb
8
Would definitely come back if the above problems were fixed
Pros:

Clean, friendly staff, good housekeeping

Cons:

Not enough sun beds for the number of clients, led to sun bed anxiety, numerous sun umbrellas broken, also fixed so couldn’t be moved.

2026-01-19 • via Nuitee