Hotel Palazzo Benci

Hotels
8.8 (4023 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , it
+39 055 213848

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 4023 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
E
Eduardo • family_with_children • br
10
2026-08-08 • via Nuitee
M
MacDonald • extended_group • gb
8
Great for a short city stay, close to sights, restaurants and bars.
Pros:

Excellent central location making it a great base, very friendly helpful staff, parking available.

Cons:

Due to central location, could be a little bit noisy early in the morning.

2026-08-08 • via Nuitee
M
Maria Elisabete • couple • pt
9
A estadia foi agradável e dentro do esperado. A localização do hotel superou as expetativas.
Pros:

Localização excelente. Bom pequeno almoço.

Cons:

O quarto e o jardim era um pouco mais pequeno do que o esperado.

2026-08-08 • via Nuitee
F
France • solo_traveller • fr
8
Pros:

L'hôtel est très agréable et très bien situé.

2026-08-07 • via Nuitee
D
Dominik • solo_traveller • pl
10
Pros:

Lokalizacja, czystość, obsługa

2026-08-06 • via Nuitee
K
Katharina • extended_group • de
3
Cons:

Leider ist während des Aufenthaltes meine Handtasche aus dem Zimmer abhanden gekommen.

2026-08-06 • via Nuitee
P
Pullinger • solo_traveller • au
10
Pros:

Great location to the centre of the city and the train station. Clean room. Staff are nice and helpful.

2026-08-06 • via Nuitee
C
Carlos • couple • es
9
Inolbidable
Pros:

Desayuno muy bueno. Cama muy cómoda. Ubicación inmejorable. Muy buena conectividad con transporte público. WiFi de lujo. Muy recomendable.

2026-08-05 • via Nuitee
G
Gerhard • solo_traveller • it
8
2026-08-05 • via Nuitee
G
Gabriel • couple • es
10
Recomendable por su excelente ubicación
Pros:

Excelente ubicación con personal muy amable. Esta todo el centro cerca, merece la pena gastar un poco más y no depender de transporte

Cons:

Utilizan todavía monodosis en gel, champú

2026-08-04 • via Nuitee
A
ANTON • couple • fr
10
2026-08-04 • via Nuitee
G
Gabriela • solo_traveller • uy
10
2026-08-03 • via Nuitee
N
Noeleen • couple • ie
10
Very enjoyable stay in an excellent location.
Pros:

Very helpful staff, lovely food and excellent location.

Cons:

No fault with hotel whatsoever.

2026-08-02 • via Nuitee
N
Noelia • solo_traveller • es
10
Pros:

Ubicación, limpieza, habitacion reformada personal, etc...

Cons:

Nada

2026-08-02 • via Nuitee
A
Africa • solo_traveller • es
9
Pros:

Su ubicación es perfecta: a 5 minutos a pie de la estación, a 30 metros de la plaza San Lorenzo y a 5 minutos del Duomo.
El personal bastante agradable.

Cons:

Todo estuvo perfecto.

2026-07-25 • via Nuitee
C
Cristina • solo_traveller • it
9
Pros:

Personale cordialissimo e molto disponibile, attento a qualsiasi necessità. Posizione veramente ottima. Colazione molto buona e semplice. Ci ritornerò sicuramente.

2026-07-25 • via Nuitee
A
Asya • extended_group • am
3
2026-07-25 • via Nuitee
S
sigbjørn • solo_traveller • no
9
Sentralt med god standard.
Pros:

Veldig sentral beliggenhet. Vi var svært fornøgde med standaren på rommet
Reint og ryddig. Svært poitivt overraska.

2026-07-25 • via Nuitee
O
Oleksii • couple • ua
9
Вернулся бы еще раз в этот отель
Pros:

Все рядом музеи и вокзал. Отель чистый и приятный, завтрак хороший. Персонал отличный. Рекомендую

Cons:

Было очень жарко в городе +40 в номере было комфортно и прохладно.

2026-07-23 • via Nuitee
F
Francesca • solo_traveller • it
9
Pros:

Posizione centralissima, hotel pulito con letti comodi, colazione fornita e con prodotti di buona qualità

Cons:

Nulla

2026-07-23 • via Nuitee