Hotel Palazzo Benci

Hotels
8.8 (4080 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , it
+39 055 213848

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 4080 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
S
Sinead • couple • ie
10
Pros:

Perfect location and friendly staff

2026-09-12 • via Nuitee
J
Jeannine • couple • fr
8
Pros:

Petit déjeuner varié. Gentillesse du personnel. Climatisation bien appréciée. Propreté de la chambre et des communs. Frigo dans la chambre. Chambre très bien décorée.

Cons:

Dommage qu'il n'y ait pas de bouilloire dans les chambres avec thé café ou infusion.

2026-09-12 • via Nuitee
C
Carlos • extended_group • es
10
2026-09-12 • via Nuitee
Z
Zsuzsanna • solo_traveller • hu
10
Pros:

Nagyon kellemes szálloda, remek helyen. A vasútállomás és Firenze látnivalói pár perc sétával elérhetőek.

Cons:

Az utca elég zajos, mert egymást érik az éttermek. Szerencsére az ablakok szigetelése tökéletes, a szobába semmi nem hallatszik be.

2026-09-12 • via Nuitee
J
Juergen • extended_group • de
10
TOP Cityhotel mit bestem Komfort und excellenter Lage
Pros:

Das gesamte Erscheinungsbild des Hotels ab dem Betreten ist rundum sehr gut und top gepflegt. Die Lage des Hotels ist bestens in direkter Näher aller wichtigen Sightseeing Highlights. Die Freundlichkeit des Personals von der Rezeption bis zu den beiden Damen im Frühstückservice war 150%überzeugend. Ein wunderbares Haus wohin ich definitiv zurückkommen werde.

Cons:

keinerlei Beanstandungen - rundum perfekt !

2026-09-12 • via Nuitee
M
Mary • solo_traveller • nl
9
Mooi hotel in centrum
Pros:

Hotel Ligt midden in het centrum ,vlak bij de toeristische trekpleisters
Mooi hotel ,schone kamers en vriendelijk personeel

Cons:

Kamers zijn wel klein, maar voor deze prijs midden in het centrum prima.

2026-09-11 • via Nuitee
M
Maria Theresia • couple • at
9
2026-09-10 • via Nuitee
A
Alaa • solo_traveller • iq
10
Pros:

Everything was perfect.

2026-09-09 • via Nuitee
M
Mauri Colicigno • couple • ar
10
INMEJORABLE
Pros:

UBICACION SUPER BIEN, TODO A MANO
DESAYUNO MUY BUENO, COMPLETO.
HABITACION SUPER BIEN... UN ESCRITORIO QUE ERA MARAVILLOSO

Cons:

NADA

2026-09-09 • via Nuitee
A
Amy • solo_traveller • gb
9
Pros:

Great location & friendly staff

2026-09-09 • via Nuitee
R
Roberto • couple • fr
10
2026-09-09 • via Nuitee
C
CHANG JOO • solo_traveller • kr
10
Pros:

kind staff and nice location easily assessible to tour spots
wonderful breakfast as well

2026-09-09 • via Nuitee
G
Graciela • couple • ar
10
Maravillosa
Pros:

Habitación y ubicación

Cons:

nada

2026-09-08 • via Nuitee
N
Nathalie Sophia • solo_traveller • de
7
2026-09-07 • via Nuitee
R
Robert • solo_traveller • im
8
Pros:

Room was good sized and clean .
Location was fantastic within easy walking distance to all tourist attractions.

Cons:

Toiletries were a bit sparce' with hand towels like linen tea towels.
Lack of tea/ coffee making facilities' in room' being a bit of a let down.

2026-09-07 • via Nuitee
J
John Marco • solo_traveller • de
3
2026-09-07 • via Nuitee
T
Tash • solo_traveller • nz
10
Location and facilities- amazing
Pros:

Awesome location. Great staff and the rooms were very clean and cosy. The breakfast was incredible.

Cons:

There was nothing I didn’t like.

2026-09-06 • via Nuitee
F
Francis • solo_traveller • fr
9
2026-09-05 • via Nuitee
N
Natalia • extended_group • br
7
Pros:

Gostei da cama, da localização que é exatamente no centro de Firenze, da simpatia da Sra do café da manhã e do café da manhã mto gostosinho.

Cons:

O ar condicionado é terrível, estava mto quente, não da regular direito. Ele mostra quantos graus está o quarto, porém quase não abaixa por mais que se regule. É um ponto extremamente importante e que o hotel precisa melhorar, visto que fui no verão e por conta disso, já não voltaria. O estacionamento é ruim tbm, pq fica dentro da área de restrição. Qdo chegamos, tivemos q estacionar na estação Santa Maria maior. Tem que lembrar dessa restrição se não é passível de multa. Como eu já tinha essa informação, deu certo. Além disso está restrição, não é culpa propriamente do hotel. A localização é excelente pra andar a pé. Mas lembre se o ar não for um problema pra vc e nem o estacionamento, eu seguiria com a locação.

2026-09-05 • via Nuitee
M
Maria Jose • couple • es
10
Excelente
Pros:

El personal de recepción muy amable. Desayuno increíble. Habitación limpia y cómoda. La cama súper confortable, doble almohada y unas sábanas que es imposible salir de la cama. Durante la noche, no se escuchó ni un ruido. El baño, con grifo para el wc. Ubicación, inmejorable, frente a la Capilla Medicee, a unos minutos del Duomo, que en cualquier momento puedes ir para hacer alguna parada técnica.

2026-09-05 • via Nuitee