Hotel Palazzo Benci

Hotels
8.8 (3595 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 3595 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
D
Deborah couple gb
9
Good Hotel to visit Florence, near the railway station
Pros:

Very good location for visiting Florence. Room was a good size and had a very comfortable bed and we slept well after our day's sightseeing. Good breakfast buffet each morning.

Cons:

Just some slight niggles, the room did not have a table or full length mirror in the bedroom, only over the bed, so unusable. Housekeeping did not top up our toilet paper, had to go down to reception to ask, this shouldn't happen. Maybe need a checklist? The walls of room was quite thin, could hear other guests in their rooms in the day/evening.

2026-03-21 via Nuitee
A
Allison-Jerry couple us
8
Would stay again for sure!
Pros:

Great location. Friendly and helpful staff.

Cons:

No way to make coffee. Always like my early morning cup!

2026-03-21 via Nuitee
M
maria pilar extended_group es
10
Perfecto para unos días en Florencia
Pros:

Renovado y limpio con una ubicación excelente

2026-03-21 via Nuitee
J
Jeandemange couple fr
8
2026-03-20 via Nuitee
G
Gunter solo_traveller at
9
Tolles, leistbares Hotel im Zentrum
Pros:

Super Lage, gutes Frühstück, sehr freundliches, hilfsbereites Personal

2026-03-20 via Nuitee
C
Claudia Roxana couple ro
9
A very lovely stay—perhaps we’ll come back on another occasion.
Pros:

We stayed 4 days and 3 nights at this hotel. The location was excellent—very well situated, close to the main attractions and surrounded by shops and restaurants.

In terms of cleanliness, everything was great.

The breakfast was continental, with plenty of options, both sweet and protein-based.

The back terrace is very beautiful.

The staff were very friendly and helpful.

A really nice feature is that they offer a luggage storage service, which allows you to leave your bags both before check-in and after check-out. It was truly helpful.

Cons:

The only aspect that wasn’t to our liking was the shower cabin. It’s a bit small (narrow), and for a taller person it can be somewhat difficult to use.

2026-03-20 via Nuitee
T
Tiago Lourenço couple br
9
Lugar excelente, ótimo café da manhã, funcionários excelentes e prestativos.
Pros:

Café da manhã delicioso, principalmente o croissant. Funcionários excelentes, tanto da recepção quando do café da manhã e da limpeza.

Cons:

Nada.

2026-03-19 via Nuitee
A
Anca solo_traveller ro
8
Good accommodation in Firenze!
Pros:

Very good location, 5 min from the Firenze Cathedral, very close to the main train station, as well

Cons:

The room was somehow a leftover space converted into a room, but for a 2-night stay in Firenze, it seems to be the good place to stay.

2026-03-19 via Nuitee
E
Elane couple br
9
2026-03-19 via Nuitee
N
NIJAT couple az
9
Düşünmə, seç !😉
Pros:

13-15 mart 2026 tarixlərində orda qaldıq. Yerləşməsi personalı təmizliyi mükəmməl. Otaqlar balacadır amma futbol oynamayacağımıza görə yaxşıdır. Florensiyaya mütləq ki birdə gələcəm bu oteli seçəcəm.

Cons:

Duş kabin çox balacadır yıxılmaq ehtimalınız yoxdur 😉
Otaqlara içməli su qoyulmur. Gecə su istəyinə görə öncədən su alın.

2026-03-18 via Nuitee
E
Eileen solo_traveller gb
10
Hotel was lovely and clean breakfast was wonderful plenty of choice and the staff couldn’t do enough for you,all in all
Pros:

It was lovely and close to everything

Cons:

Nothing it was perfect

2026-03-17 via Nuitee
S
Stefano solo_traveller it
9
2026-03-16 via Nuitee
A
Ana couple br
9
2026-03-16 via Nuitee
M
MARTA couple es
7
Confortable y bien ubicado
Pros:

La ubicación muy bien. El jardín y el salon

2026-03-16 via Nuitee
C
Céline solo_traveller fr
9
Pros:

Confort
Emplacement
Personnel

2026-03-15 via Nuitee
G
Gonçalo couple pt
9
2026-03-15 via Nuitee
L
Lisa solo_traveller it
9
Confort a due passi dal centro!
Pros:

- Tutto lo staff estremamente gentile e cordiale (li ringrazio dal primo all'ultimo, di cuore).
- La disponibilità (sono arrivata prima e mi è stato concesso di lasciare i bagagli)

Cons:

Forse mi aspettavo una camera leggermente più grande, ma per una notte e per una persona è stata comunque perfetta, soprattutto se consideriamo l’eleganza e la bellezza degli arredi.

2026-03-15 via Nuitee
K
Kendrick solo_traveller us
9
2026-03-15 via Nuitee
M
maou couple cy
10
2026-03-14 via Nuitee
P
Pelin couple tr
10
2026-03-14 via Nuitee