Hotel Palazzo Benci

Hotels
8.8 (3595 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 3595 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
L
louiseC2893YE • Solo travel • London, England
10
A very good centrally located place to stay . This hotel has a warm charm to it . Friendly staff who help when needed.
Pros:

I’ve already written this-the website is rubbish

2026-04-04 • via Tripadvisor
O
Oleg • solo_traveller • ca
8
2026-04-04 • via Nuitee
K
Kristel Charmaine • solo_traveller • gb
7
2026-04-04 • via Nuitee
N
Nicole • family_with_children • es
7
Ubicación fantástica, habitación correcta con baño muy pequeño
Pros:

Más céntrico imposible y cerca de la estación. Aunque estábamos en pleno corazón de Florencia hubo mucha tranquilidad por la noche por lo que pudimos descansar bien. Colchón cómodo. El personal amable.

Cons:

Baño muy pequeño y faltó algún mueble para dejar las cosas. Además no había ni un solo espejo en la habitación. El desayuno muy justito. Zumos industriales muy dulces, café malo y poca variedad. Hay muchas alternativas para desayunar al lado del hotel.

2026-04-04 • via Nuitee
D
didier • couple • fr
8
Hôtel bien placé, chambre très bien.
Pros:

Très bon emplacement, chambre propre, bien isolé des bruits de la rue, bonne literie.

Cons:

Rien

2026-04-03 • via Nuitee
B
Brendan • couple • ie
8
Super location and a great experience overall
Pros:

The people in reception were very nice and extremely helpful especially Debora

Cons:

All good, no feedback at all.

2026-04-03 • via Nuitee
F
Fortunata Maria • solo_traveller • it
9
2026-04-03 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
I went on a business trip.
Pros:

Very nice hotel, good location and very tasty breakfast.

Cons:

Everything was perfect

2026-04-02 • via Nuitee
E
Erica • extended_group • it
7
2026-04-02 • via Nuitee
F
Fiona • couple • au
9
2026-04-02 • via Nuitee
J
Jihyun • extended_group • kr
8
2026-04-01 • via Nuitee
S
Serra • family_with_children • es
10
2026-03-31 • via Nuitee
A
Asia • couple • it
9
2026-03-30 • via Nuitee
R
RIE • couple • jp
10
素晴らしいホテルでした！
Pros:

少し狭く感じましたがとても清潔でした。立地もよく、朝食もとても美味しかったです。早朝チェックアウトであることを伝えたからか、エレベーターの目の前の部屋を手配してくださっていて、とてもありがたかったです。早朝のタクシーの予約もしていただいたのですが、当日の朝時間になってもタクシーが来ず、どうしようかと思っていたら、何も伝えなくてもスタッフの方がタクシー会社に確認の電話をして下さり、とても心強かったです。

2026-03-30 • via Nuitee
F
Filippo • solo_traveller • it
8
2026-03-29 • via Nuitee
C
Canegrati • couple • it
8
Pros:

Tutto ok grazie

2026-03-29 • via Nuitee
G
Giovanna • solo_traveller • it
8
Pros:

La colazione, la posizione, la possibilità di lasciare in deposito un piccolo bagaglio dopo il ceck-out.

Cons:

Servizio impersonale e piccoli inconvenienti che mi hanno dato sensazione di poca attenzione.

2026-03-28 • via Nuitee
G
Giovanni • couple • it
8
2026-03-28 • via Nuitee
A
Anikó • couple • hu
10
Elsőosztályù, kitűnő hely, mindenkinek javadlom, aki Firenzébe utazik.
Pros:

Minden nagyon tetszett. Mindenhez közel van, kellemes, hangulatos környezet, kedves , segítőkész személyzet.

Cons:

Nem volt olyan…

2026-03-28 • via Nuitee
L
Linda • couple • us
10
2026-03-28 • via Nuitee