Hotel Palazzo Benci

Hotels
8.8 (3978 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 3978 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
G
Guillermo • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Angela • solo_traveller • it
10
2026-07-03 • via Nuitee
T
Tauany • solo_traveller • br
10
Maravilhoso!
Pros:

Maravilhoso!!! Quarto novinho e aconchegante! O hotel possui elevador e um café da manhã muito bom! Localização maravilhosa! Fizemos tudo a pé! Recomendo muito!

Cons:

A luz do banheiro é escura e faltou um espelho grande.

2026-07-02 • via Nuitee
H
HERMANN • extended_group • br
9
FOI TUDO OTIMO . LOCAL É IGUAL A DESCRIÇÃO . ANFITRIA EXCELENTE
2026-07-02 • via Nuitee
E
el • couple • pl
9
Pros:

Idealne położenie

2026-07-02 • via Nuitee
M
Marie • couple • gb
10
Central for everything
Pros:

Excellent location 5 min walk from the train station.
Excellent choice of food restaurants to choose from. Good breakfast at the hotel staff friendly really clean.

Cons:

Nothing

2026-07-02 • via Nuitee
N
Nathan • solo_traveller • gb
7
2026-07-02 • via Nuitee
A
Anahit • extended_group • am
10
Pros:

Nothing

Cons:

Location, staff, clearance, breakfast

2026-07-02 • via Nuitee
N
nour • couple • us
2
Pros:

Only good thing is the location! Wouldn’t recommend to anyone!!! Very disappointed

Cons:

The AC in the room wasn’t working well. But we were told by the staff that’s how all rooms are! Also bathroom seat had dirty stains on them, we tried to clean it ourselves but didn’t come off so we thought it was paint. 2 days later the house keeper was able to clean it off which means it wasn’t clean in the first place! Some of the staff were nice but some were not polite and rude! My husband and I went to get food at 9:30 (they stop serving at 10) so we had 30 min which is more than enough. The lady was very rude and told us it’s too late but then finally she let us grab a quick bite after we told her it’s not even 10 yet and we will be out quick! Very disappointed in our stay and would not recommend this to anyone. The one and only nice thing about it is the location! So not worth the money! Could’ve stayed at a much better hotel for this cost, and much cleaner!

2026-07-01 • via Nuitee
F
Fabio • extended_group • ch
8
Pros:

Direkt im Zentrum, gutes Frühstücksbuffet. Gut für wenige Nächte

2026-07-01 • via Nuitee
A
anna maria laura • solo_traveller • it
9
2026-07-01 • via Nuitee
C
Christine • couple • gb
10
Lovely hotel with friendly and extremely helpful staff in a wonderful location
Pros:

The property is in an excellent location in the historic centre of the city.

Cons:

There was nothing to dislike.

2026-06-30 • via Nuitee
M
Matheus • couple • br
9
Pros:

Localização , café da manhã , cordialidade dos funcionários ! Voltaria com certeza !

2026-06-30 • via Nuitee
I
ilaria • family_with_children • it
10
2026-06-30 • via Nuitee
S
Sharon • couple • mt
8
2026-06-30 • via Nuitee
R
Ricardo • couple • ar
10
Perfecta
Pros:

La ubicación, cerca de todo

Cons:

Nada

2026-06-29 • via Nuitee
P
Patricia • solo_traveller • es
10
Pros:

La ubicación es perfecta, el aire acondicionado funcionaba perfectamente lo cual se agradece por la ola de calor que habia

Cons:

Por poner una pega el champu de la ducha era de pésima calidad

2026-06-29 • via Nuitee
E
Esther • solo_traveller • ch
9
fantastische Lage; sehr gutes Frühstück; sehr kleines, aber mit allem ausgestattetes Einzelzimmer
2026-06-29 • via Nuitee
K
Khodakevych • couple • ua
10
2026-06-28 • via Nuitee
S
Sunčica • couple • hr
10
Tople preporuke
Pros:

Sve
I lokacija
I smjestaj
I hrana

2026-06-28 • via Nuitee