Hotel Palazzo Benci

Hotels
8.8 (4080 reviews)
Piazza Madonna Degli Aldobrandini 3 , Florence , IT
+39 055 213848

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Breakfast Quality
Small Bathrooms

Categories

Cleanliness
8.56
Generally clean rooms noted, some issues reported with odors in common areas.
Service
9.33
Staff described as friendly and professional, providing good assistance.
Location
9.57
Central location with excellent access to major attractions.
Room Quality
8.82
Comfortable rooms; some concerns about bathroom size and amenities.
Amenities
8.35
Basic amenities; lack of tea/coffee facilities noted.
Value for Money
8.81
Value aligns with location and cleanliness, though breakfast quality varied.
Food and Beverage
7.86
Breakfast received mixed reviews; improvements suggested.
Overall Experience
9.13
Overall positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:17

Property Description

Historic Charm

Hotel Palazzo Benci, a restored 15th-century residence, exudes historic charm with its elegant rooms equipped with modern amenities like free Wi-Fi and satellite TV. Situated conveniently between Florence's iconic cathedral and Santa Maria Novella Station, the hotel offers a prime location for exploring the city.

Cultural Landmarks Nearby

Opposite the renowned Cappelle Medicee, guests can immerse themselves in Florence's rich history and architecture. Brunelleschi's famous chapels of the Basilica di San Lorenzo are just steps away, making it a perfect stay for cultural enthusiasts.

Tranquil Garden Oasis

Unwind in the hotel's serene garden and courtyard, a peaceful retreat after a day of sightseeing. Enjoy a refreshing drink from the bar amidst the lush surroundings, adding a touch of relaxation to your stay at Palazzo Benci.

Book your stay at Hotel Palazzo Benci now for an unforgettable experience in the heart of Florence.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 4080 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.57
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.13
A
Adriana • couple • al
9
2026-11-07 • via Nuitee
A
Alejandro • solo_traveller • es
9
Buena ubicación y buen desayuno
Pros:

La ubicación es muy buena. La calefacción funciona bien y la cama, aunque no excelente, cumple su función. El personal del hotel muy correcto y amable. El desayuno bastante bien, con bastantes opciones. El aislamiento de la habitación con respecto del exterior es bueno. No me importaría repetir.

Cons:

- El aislamiento interior es mejorable. Oía a los vecinos de arriba pasearse y mover objetos.
- Si el desayuno abriese a las 7 de la mañana para poder cuadrarlo mejor con las visitas a la ciudad, sería fantástico.
- No me repusieron el jabón y tuve que estar usando la pastilla.

2026-11-07 • via Nuitee
J
João Gaspar • couple • pt
10
Hotel Palazzo Benci, um excelente hotel
Pros:

Gostamos da limpeza, da localização, próximo do centro histórico e a 5 minutos a pé da estação de comboio, da gentileza, profissionalismo e simpatia dos funcionários da receção e de todos o pessoal ao serviço, incluindo as senhoras que apoiam no pequeno-almoço ( que consideramos muito bom, com qualidade e diversidade). Foi uma excelente estadia, o que contribuiu para umas férias muito felizes e confortáveis. Se cá voltarmos, será o nosso hotel de eleição.

2026-11-06 • via Nuitee
M
Mª Dolores • couple • es
9
2026-11-04 • via Nuitee
A
Agustina Maria • solo_traveller • br
10
Excelente hospedagem!!!
Pros:

O cafe da manhã era incrível! A Elsa que atendia com tanta simpatia durante as manhas era maravilhosa! A Debora da recepção e o senhor que estava durante as noites, acho que é Alexandre o nome dele, foram muito atenciosos e simpáticos! Antonela a moça que arrumava o quarto sempre nos cumprimentava com um sorriso e simpatia. Custo benefício vale muitooo a pena, perto de tudo: estação de trem, pontos principais se interesse, supermercados, restaurantes. O hotel tem um pequeno jardim interno que é lindo, com flores e plantas naturais. Amamos tudo! Foi a melhor hospedagem nesta viagen! Muito recomendado! 😊

Cons:

Todo superou minhas expectativas

2026-11-04 • via Nuitee
E
Elena • couple • ro
10
2026-11-04 • via Nuitee
J
Julia • solo_traveller • at
8
Pros:

Schöne Zimmer, sauber, sehr gute Lage, freundliches Personal, Fenster schalldicht

Cons:

Leider sehr hellhörig vom Nebenzimmer, da hat man offensichtlich auf die Isolierung verzichtet, über die Klimaanlage an der Decke hört man einfach alles.

2026-11-04 • via Nuitee
W
Wonkey • couple • fr
9
Great location
Pros:

Perfect location, 2 minutes walk to the Dome pretty well in the centre of all the main visiting attractions. An 8 minute walk from the railway station.
The staff were very pleasant and helpful, the rooms were clean and comfortable. Breakfast was good.
The reception area was very comfortable to relax in, and there was a courtyard garden to sit in.

Cons:

We stayed on the last week of October, the temperature dropped during the night, and the heating wasn't on, so the rooms were cold. I did mention it to the staff, who said the heating normally doesn't come on until the 1st November. I think perhaps a few people staying mentioned it,as after the first 2 nights, the heating was put on, and the rooms were lovely and warm.

2026-11-03 • via Nuitee
B
BrunoBasilio • couple • br
10
2026-11-03 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-11-03 • via Nuitee
D
Deepa • solo_traveller • us
7
Good,
Pros:

Providing nice breakfast.

Cons:

Very small room

2026-11-03 • via Nuitee
Z
zeynep tuğçe • couple • tr
9
Harika lokasyon ve yardımsever otel çalışanları
Pros:

Otelin konumu gerçekten mükemmeldi. Her yere en fazla 10 dakika yürüme mesafesinde, canlı ama bir o kadar dingin bir noktada kalıyordu. Başta resepsiyon alanı olmak üzere tüm çalışan ekip çok yardımsever ve güler yüzlüydü. Tekrar gittiğimde tercih edeceğim bir oteldi. Kahvaltı bizim için çok yeterliydi.

Cons:

Oteldeki ısıtma sistemi kasım ayında devreye alınıyormuş. Ekim sonu gittiğimiz için akşam saatlerinde odayı sıcak tutmakta biraz zorlandık.

2026-11-02 • via Nuitee
Y
Yvonne • couple • ie
9
Highly recommend for a stay in Florence
Pros:

Central location and so clean comfortable staff were very helpful

Cons:

Nothing

2026-10-31 • via Nuitee
A
Ana • solo_traveller • es
8
2026-10-31 • via Nuitee
A
Anu • family_with_children • fi
8
Kiva hotelli huippusijainnilla
Pros:

Huippusijainti ja ystävällinen henkilökunta. Aamiaisella kiva kun oli myös perus suodatinkahvia automaatin lisäksi.
Ikkunoissa oikein hyvä äänieristys, mutta huoneen ovien läpi kuuluu kaikki.
Kivasti sisustettu aula ja kävelymatka kaikkiin nähtävyyksiin

Cons:

Huoneen ovet kaipaisi päivitystä

2026-10-27 • via Nuitee
A
Andrei - Eduard • couple • ro
8
Quite enjoyable
Pros:

Placement (location in the city), the breakfast, the staff

Cons:

The lack of hotel slippers in the room

2026-10-26 • via Nuitee
P
Perfumo • solo_traveller • it
8
2026-10-26 • via Nuitee
E
Eva • solo_traveller • se
8
2026-10-25 • via Nuitee
ΙΩΣΗΦΙΝΑ • couple • gr
10
2026-10-25 • via Nuitee
B
Beatriz • couple • es
9
2026-10-25 • via Nuitee