Hôtel Les Vignes de la Chapelle, "The Originals Relais"

Hotels
The Originals Relais
8.2 (140 reviews)
5, rue de La Manne , Sainte-Marie-de-Ré , fr

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Cons:
Issues with cleanliness
High parking fees

Categories

Cleanliness
7.53
Mixed reviews; some comments indicated issues with room and bathroom cleanliness.
Service
9
Generally friendly staff; however, there were mentions of initial unfriendliness upon arrival.
Location
9.04
Described as fantastic and very quiet, with everything within cycling distance.
Room Quality
7.49
Some issues with room views and basic amenities, affecting overall satisfaction.
Amenities
8.02
Pool and breakfast services received positive remarks, but some amenities were noted as basic.
Value for Money
7.48
Parking fees seen as high; some hidden costs impacted overall perception of value.
Food and Beverage
8.53
Breakfast was praised for its variety and quality.
Overall Experience
8.5
Overall, a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:57

Property Description

Eco-Friendly Luxury on Ile de Ré

Soothing Wellness Amenities: Relax in the sauna, hammam, heated outdoor pool, and hot tub.

Modern Comforts: Enjoy flat-screen TVs, soundproofing, free WiFi, and wooden terrace in each suite.

Sustainable Serenity: Experience eco-conscious luxury with solar panels, heat pumps, and rainwater recycling.

Book now for a tranquil stay at Les Vignes de la Chapelle, The Originals Relais (Relais du Silence) and immerse yourself in nature reserve bliss.

Important information:

Please note that use of the snack corner is included in the Loft Suites rate and is available at an additional EUR 20 for other suites.

Please note that American Express cards are not accepted for payment.

Please note that access to the spa is an at extra cost of EUR 25 per person and per session.

Upon request guests can park and charge their electric vehicle for 46€ per day.

Entire property is non-smoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jan 26, 2026 until Fri, Apr 3, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 140 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.5
M
Marjorie couple nl
7
Pros:

De ligging

Cons:

Personeel bij aankomst niet echt vriendelijk. Kamer en badkamer niet echt schoon

2025-10-14 via Nuitee
J
JAN couple be
9
Prachtige rustige plaats om te verblijven - zeker fietsen meenemen (of huren)
Pros:

De ligging is fantastisch en zeer rustig gelegen. Alles op fietsafstand. Lekker ontbijt en vriendelijk personeel. Het verblijf had naast een badkamer en slaapkamer een klein terras en een kleine leefruimte (met keuken) - ideaal als je voor een langere periode daar verblijft.
Er is eveneens plaats voorzien om je fietsen veilig weg te zetten.

Cons:

Privé parkeren is duur (16€ /dag). Staat ook niet duidelijk vermeld op de site van Booking.com.
Met een Invalide kaart kon je wel gratis parkeren.
Ik had een kamer geboekt met zicht op de tuin, maar we hadden totaal geen zicht op de tuin. Toen ik de receptie konden ze me geen uitleg hierover geven (en ook geen kamer met zicht op de tuin)

2025-10-11 via Nuitee
S
Sandra couple fr
9
2025-10-08 via Nuitee
P
Piet couple be
9
2025-10-05 via Nuitee
B
Batcave17 Couples Charente-Maritime, Nouvelle-Aquitaine
8
Read and learn.
Pros:

A cool reception when we arrived, but the hotel was clean. The pool and pool area are kept clean and the breakfasts are very good indeed, with plenty of choice.
The hotel demanded 200€ deposit in case of damage, which they said would be refunded when we left and the room had been checked. I paid this with my UK debit card. The money was debited straight away. After two days I had still not received the money back, so I rang the hotel, who told me that because it was a UK card, I would have to wait a month. I stayed polite but was really put out with their pathetic excuses, and this left a very sour taste in my mouth. Having contacted the bank, they told me that I would have the money back within a week, which I did, but beware!

2025-09-30 via Tripadvisor
H
Hugo couple be
7
Pros:

vriendelijk personeel

Cons:

opladen elektrische auto voor een hybride wagen evenveel moeten betalen als een volledige elektrische wagen.

2025-09-19 via Nuitee
P
Piccinini couple ch
8
2025-09-17 via Nuitee
Y
Yann couple fr
9
Très agréable séjour
Pros:

Bien placé avec une vue magnifique.
Accueil agréable et sympathique
Propreté impeccable
Service parfait
Petit-déjeuner varié avec de bons produits

Spéciale dédicace à Stessy pour sa disponibilité, sa gentillesse et sa bienveillance

Cons:

Tout est parfait

2025-09-15 via Nuitee
S
Sinead couple gb
9
2025-09-13 via Nuitee
H
Heiko family_with_children de
7
Pros:

Sehr schöne Anlage, toller Pool, sehr ruhig, super Lage, nahe am Meer

Cons:

Küche sehr klein und sehr einfach ausgestattet, alter Wasserkocher, Schrank und Kühlschrank, Frühstücksservice etwas chaotisch, knappe Frühstückszeiten, Roomservice unvollständig und unregelmäßig, teure Parkgebühren

2025-09-09 via Nuitee
N
Nathalie family_with_children fr
10
Un week-end exceptionnel en famille
Pros:

Parfait en famille dans un lieu calme et cadre magnifique, le personnel est au petit soin et le petit déjeuner excellent et copieux, il y a des produits locaux et bio. L’environnement est respecté, je vous recommande vivement cet établissement, nous y reviendrons avec plaisir

Cons:

RAS

2025-09-09 via Nuitee
Y
Yoann couple fr
8
Un hôtel au calme et bien situé sur l’île de Ré et un personnel très accueillant.
Pros:

Le calme

Cons:

Ne pas pouvoir recharger ma voiture électrique gratuitement malgré 3 bornes disponibles même en payant le parking privé à 16€.

2025-09-07 via Nuitee
R
R. Quist couple nl
7
Prima vakantie verblijf. Je kunt van hieruit het hele eiland verkennen
Pros:

Het ontbijt was prima verzorgd. Personeel was vriendelijk en behulpzaam. De accomodatie is zeer aan te bevelen.

Cons:

Helaas geen uitzicht vanuit het appartement. Ik moest 200€ borg betalen. Dat lukte niet bij de balie. Ik ontving een mail waarbij ik geheime codes van mijn pas moest invullen. Dat heb ik niet gedaan. Uiteindelijk geen borg betaald. Dat was bij het uitchecken gelukkig geen probleem. De extra kosten zoals parkeergeld en toeristen belasting lukte wel, in één keer met dezelfde pas, bij de balie. Parkeren 16€ per dag is ook wel wat aan de hoge kant. Er zijn echter onvoldoende parkeerplekken voor alle gasten.

2025-09-07 via Nuitee
E
Eleanor family_with_children gb
6
Haphazard customer service - marring an otherwise lovely hotel.
Pros:

Pool, breakfast options, decor, size of room, style

Cons:

Customer service was below the level you would expect from a four star hotel.

About fifteen minutes after arriving at the hotel after a long journey from the UK, a member of staff unceremoniously hurried me and my family out of the jacuzzi - there was no sign on the jacuzzi to say you had to pay for it and we had just seen another family in there, they had left the jacuzzi free and we had no idea it was normally locked. We were not yet aware of the rules and the person who handled this was quite rude and made us feel embarrassed.

The lady who was running breakfast and reception at the same time needed more help as she had so much to do. Breakfast seemed a little chaotic as a result. There was not enough space to spread out the breakfast items and it was confusing.

Also in the rooms we only had about two to three hangers each. There was only one swim towel in the room for four people. The housekeeping team lost their keys. And then, finally, after we left, we had a phone call asking us if we had used two coffee capsules in the room because there were two missing. We had already been asked about whether we had used any items from the minibar etc at reception when checking out.

Generally it seemed as if the hotel staff had perhaps been abandoned by the manager.

We also tried to book a massage, raising it a couple of times with the staff but they were unable to help. Having said this the hotel is in such a nice location and has a good ambiance and comfortable rooms.

2025-09-03 via Nuitee
P
Pascal couple ch
9
Hôtel Vignes de la Chapelle & Île de Ré was beyond expectations - Perfect to relax & enjoy life.
2025-09-01 via Nuitee
S
Sara extended_group fr
9
Une très bonne adresse au calme sur l’ile de ré
Pros:

- La gentillesse du personnel
- La partie massage et spa
- La piscine au calme avec une superbe vue sur les vignes
- L’engagement écologique
- La literie

Cons:

De micro détails a améliorer par rapport au standing 4*souhaité pour un sans faute :
- Un suivi des demandes entre équipe jour et équipe soir (pour éviter de demander plusieurs fois une information)
- Un petit déjeuner un peu plus fourni côté salé pour le prix
- Un sèche cheveux plus haut de gamme serait appréciable et des chaussons de bain
- Haut-vent ou équivalent pour profiter de la terrasse en cas de soleil ou pluie

2025-08-30 via Nuitee
K
kampschoer family_with_children fr
6
Bel emplacement, hôtel sympathique mais familles tres bruyantes
Pros:

L’emplacement, et le personnel agréable. Bon petit déjeuner.

Cons:

Trop bruyant. Les familles anglaises pensaient que la piscine leur était privative. Beaucoup trop de nuisance sonore globalement. Jamais nous n’avons été au calme. Par ailleurs les enfants dormaient sous les toits, très étroit (notre fils s’est cogné 3 fois la tête) mais surtout sans aucune aération: une étuve.

2025-08-28 via Nuitee
family_with_children fr
9
2025-08-28 via Nuitee
M
Mary couple fr
10
2025-08-28 via Nuitee
L
Laury couple fr
9
Nous sommes ravis de cette parenthèse avant nos vendanges annuelles dans le Cognaçais !
Pros:

Nous venons quelques jours tous les ans et nous ne sommes jamais déçu ! Cet hôtel est vraiment génial et si paisible. 😌

Cons:

Certaines familles ne sont pas très respectueuses en vers les autres en terme de bruit et c’est dommage mais ce n’est pas de la faute de l’hôtel loin de là.

2025-08-28 via Nuitee