Velvet Hotel Manchester, WorldHotels Crafted

Hotels
WorldHotels Crafted Collection
9 (2813 reviews)
2 Canal Street , Manchester , gb

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Generous breakfast
Beautiful hotel
Cons:
Misleading room photos
Noise from nightlife
Cleanliness issues
Unresolved billing concerns

Categories

Cleanliness
8
Room condition described as grubby and dark, indicating cleanliness issues.
Service
10
Staff were friendly and accommodating but had limited control over noise complaints.
Location
9.5
Conveniently located near the train station and attractions, though noise from nightlife was noted.
Room Quality
8.5
Good quality in newer rooms, but some felt disappointed by outdated accommodations.
Amenities
9
Continental breakfast was generous, but bistro closure was an inconvenience.
Value for Money
8.5
Issues with charges for unutilized items detracted from perceived value.
Food and Beverage
9
Good breakfast selection; service provides solid quality for this category.
Overall Experience
9.5
Despite some challenges, overall positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Luxurious Rooms and Amenities
Experience the epitome of luxury at Velvet Hotel with stunning rooms featuring contemporary décor, flat-screen TVs, free Wi-Fi, and modern bathrooms with luxury toiletries. Indulge in the fully-stocked minibar and enjoy a light continental breakfast delivered to your room each morning.

Dining Experience at Velvet Brasserie
Savor classic British cuisine at Velvet Brasserie located on the lower ground floor, offering an extensive drinks list including cocktails, wines, beers, and spirits. Enjoy outdoor dining in warm weather and explore the vibrant bars and restaurants of Manchester’s Northern Quarter within walking distance.

Lively Lounge Bar with Live DJs
Unwind at Velvet Lounge Bar with live DJs on weekends, offering a range of drinks in a trendy and relaxed atmosphere. With its central location on Canal Street and proximity to Piccadilly Rail Station, Velvet Hotel is the perfect choice for your Manchester stay. Book now for an unforgettable experience.

Important information:

Please note that construction work is going on nearby and some rooms may be affected by noise.

The cancelation deadline is 15:00 (see the 'Cancelation' section for day).

Guests booking Party Packages may experience noise at night due to loud music played at the bar.

Upon check-in you will need to provide a payment card for pre-authorization for the room rate, plus an additional GBP 200 and a photo ID. Cash payments/deposits cannot be accepted.

Please note, the property may contact you after the reservation is made to provide payment information and instructions for check-in.

While Velvet Hotel does it's best to minimize noise disruption, due to it's location in Manchester’s Gay Village, some external noise is unavoidable during busier periods (including Tuesday, Friday and Saturday evenings). The hotel reception can provide ear plugs on request.

Village Brasserie is currently closed for refurbishment works. The hotel reception can provide alternative restaurant recommendations. Velvet Bar remains open for drinks only.

Upon check-in you will need to provide a payment card for pre-authorization for the room rate, plus an additional GBP 100 and a photo ID, when booking suites this is GBP 200.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2813 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
T
timsC6860NH Couples
8
A most enjoyable stay!
Pros:

On our visit as a couple celebrating my wife's Birthday it was an enjoyable experience.
Our room was the best we have ever stayed in, the suite was fantastic, clean and large, with a canal side view.
The hotel had kindly left a nice surprise for my wife, see photo!
Joshua in reception kindly met all our needs.
No complaints on our midweek stay!
To add, a nice continental breakfast delivered to our room to start off our day was very welcomed!

2026-03-14 via Tripadvisor
N
Neil couple gb
4
Frustrating
Pros:

Location and room layout

Cons:

Issue with the lights in the downstairs part of the room - they didn’t work

2026-03-14 via Nuitee
S
saml0ves2travel Couples
8
Another pleasant stay
Pros:

This is our third time staying at this hotel. We booked a premium king room, we were offered an upgrade to a balcony room for £30 but having not stayed in a premium room before, and staying in a balcony room last time, we kept our booking just to see what the room was like.

Firstly the staff are lovely, happily proving extra tea and fresh milk, and we had a complimentary birthday balloon and sweet treats on arrival which was extremely thoughtful. The room was slightly disappointing, a little smaller than I imagined and the open wardrobe (with very limited hangers) made the room look messy. It was heated with a mobile oil heater which did the job, but there was no heated towel rail in the bathroom so towels didn't dry very well. The bathroom was modern and the shower lovely, very nice complimentary toiletries too.

The view from the room was pretty grim, a derelict building covered in scaffolding and lots of graffiti and diagarded rubbish. Not the hotels fault I know, but for that reason I would only book a balcony room which overlooks the canal side.

The bed was extremely comfortable, but my sleep was disturbed by the thermostat on the wall next to the bed which gave off a bright glow. As someone who suffers from light sensitivity, this was really annoying and I couldn't switch the screen off.

Lastly, the room was pretty clean, but it was showing signs of wear and tear, and the bathroom door has lots of marks on it so it is probably due a deep clean in certain parts.

Due to its gantasic location I would stay again, but only in a guaranteed canal side room.

2026-03-13 via Tripadvisor
D
Demi solo_traveller gb
10
Luxury and fun filled weekend
Pros:

Friendly and welcoming staff - Prosecco on arrival
Beautiful room & amazing balcony
Great location
Hotel bar with happy hour

Cons:

Nothing!

2026-03-13 via Nuitee
L
Lisa couple gb
9
2026-03-09 via Nuitee
J
Jeremy solo_traveller gb
6
2026-03-08 via Nuitee
C
Christine couple gb
8
Great comfortable bed, very clean room and luxury bath products
Pros:

Good location, very central to City centre. Rooms were comfy and staff very friendly.

Cons:

The only issue was that it was a little bit noisy on one of the nights stay, but it was a Saturday so you might expect that from somewhere so central.

2026-03-07 via Nuitee
V
Vanina solo_traveller gb
4
Disappointing
Pros:

Room decoration and clean facility

Cons:

Very poor sound insolation between room, and for noise in street including nearby venues. The breakfast didn't arrive at the time requested (there is no breakfast facility, a cold pack of food is brought to the room with no proper tea or coffee)

2026-03-06 via Nuitee
J
Julie couple gb
8
2026-03-04 via Nuitee
C
claire couple fr
7
Décevant au vu des tarifs...
Pros:

Très bon emplacement. Chambre petite mais confortable. Excellente literie et globalement calme car nous avions demandé une chambre à l'arrière du bâtiment.

Cons:

Le service n'a pas été à la hauteur : la chambre n'a jamais été faite en trois jours, le petit dej qui n'est en ce moment possible qu'en chambre, a toujours été livré en retard de 10 minutes, et le contenu du fameux petit dej laisse à désirer : des viennoiseries sous plastique, un yaourt, des céréales en mini boîtes, un jus d'orange médiocre...vraiment décevant.
Au global, le prix n'est pas du tout justifié, ce serait à refaire, j'irais ailleurs...

2026-03-04 via Nuitee
J
JennyI2 Friends getaway Manchester, Greater Manchester, England
10
Brilliant bar
Pros:

Lovely bar and friendly staff. The decor is lovely in here. The bar person was chatty and friendly. I didn’t find the bar prices were too pricey. Will be back

2026-03-03 via Tripadvisor
T
Tara solo_traveller gb
6
Fine, staff lovely
Pros:

The staff were lovely

Cons:

The water wasn't hot enough to have a bath, and there was no water in the rooms provided (apart from paid for). It's an expensive hotel so I wasn't expecting that.

2026-03-02 via Nuitee
J
Jon couple gb
8
Great, nice boutique hotel on canal street
Pros:

Central, canal street, nice decor and room

2026-02-28 via Nuitee
K
Kevin family_with_children gb
2
Impossible to sleep due to loud club music all night
Cons:

Noise until the early hours

2026-02-27 via Nuitee
K
Karen couple gb
5
Won’t book this hotel again
Pros:

Room was a good size

Cons:

Confusing breakfast arrangements. So did not get my continental breakfast. Room was shabby around the edges and no restaurant. Was not value fir money. Screaming and shouting from club next door kept me awake until 4am

Have stayed in nicer hotels in Manchester

2026-02-26 via Nuitee
V
Vivian couple gb
9
2026-02-25 via Nuitee
D
David couple bh
3
Perfect for able bodied LGBTQIA+ party people, otherwise avoid it.
Pros:

Good location and a well-appointed room. If you are there to party on Canal Street its perfect, if not avoid it as the street party noise goes on every night until 3am.

Cons:

Unhelpful staff. Cannot Park outside/close to hotel so navigating multiple/heavy luggage is a problem, no staff to help. The main hotel lift was out of action for the whole stay; the service lift did not access every floor and was heavily used by the cleaning staff in the morning. Whilst the room was cleaned daily, it was not vacuumed so the floor was dirty. Toiletries were not replenished during the stay.

2026-02-25 via Nuitee
H
Helen couple gb
10
10*
Pros:

Ideal location for the reasons I visted Manchester

Cons:

Nothing at all

2026-02-25 via Nuitee
3
364philipo Couples
10
Lovely Room, Attentive staff, Would recommend.
Pros:

We booked a King room here to celebrate our 10th wedding anniversary and also to celebrate my wife's Birthday. When we arrived to check in, and made our way to the room we found that we had been upgraded to one of the Penthouse Suites! We were delighted to find a lovely note, treats and balloons. It was a really nice touch.

The room was lovely, the Bath was amazing. The noise in the evening wasn't too bad, but we knew before booking that a hotel on canal street is likely to be noisy, after all, it is the heart of the city for nightlife!

We would absolutely stay here again.

2026-02-23 via Tripadvisor
J
Jennie couple gb
6
Great location but shame this visit wasn’t up to the same standard as expected.
Pros:

Great location for the canal street bars. Rooms are clean and comfortable.

Cons:

Our visit this time had the lift out of order. There are no ground floor rooms and we were located on the third floor, which meant we had to take our luggage up the stairs and continue to use the stairs to go to and from our room. Having a disability meant I found it exhausting to climb the stairs but no alternative was available. The room temperature controls were not working well and the room was hot, so we had to open the windows and suffered from the noise outside late into the night. Shame really because we’ve stayed before with no issues.

2026-02-23 via Nuitee