Hotel El Pozo

Hotels
8.1 (384 reviews)
Casablanca, 4 , Torremolinos , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean rooms
Cons:
Issues with room comfort
Noise from outside
Lack of certain amenities

Categories

Cleanliness
7.76
There were complaints about the room conditions and cleanliness standards.
Service
8.73
Staff received high praise for being friendly, helpful, and attentive.
Location
8.77
Guests appreciated the strategic location and proximity to key areas.
Room Quality
8.02
Multiple reviews mentioned discomfort with the mattress and size of rooms.
Amenities
7.25
Some amenities were lacking, such as insufficient lighting and broken facilities.
Value for Money
8.21
Guests felt prices were reasonable given the location, despite some shortcomings.
Food and Beverage
7.76
There were mixed reviews on breakfast options and availability.
Overall Experience
8.33
Overall a pleasant experience with memorable positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:14

Property Description

Centrally Located Luxury Hotel

Prime Location: Experience the convenience of being steps away from Calle San Miguel and minutes from the beach in Torremolinos.

Convenient Accessibility: With the train station 100 metres away and the bus stop just 300 metres away, exploring the area is a breeze.

Luxurious Amenities: Enjoy free WiFi, TV, and a hairdryer in all rooms. Upgrade to the Suite Terrace for a private sun terrace with a hot tub and sun loungers.

Immerse yourself in the charm of Torremolinos with its sandy beaches, vibrant nightlife, and diverse dining options.

Book now to indulge in luxury and convenience at our centrally located hotel in Torremolinos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 5 per person per night when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 384 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 8.02
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.33
E
Enrico family_with_children it
9
2026-01-19 via Nuitee
J
Jose Ignacio couple es
8
Volveré
2026-01-19 via Nuitee
C
Cristian solo_traveller it
10
2026-01-19 via Nuitee
P
Pekka Oskari solo_traveller fi
9
2026-01-19 via Nuitee
J
Juan couple es
10
Perfecta ubicacion y calidad precio.
Pros:

La ubicación es perfecta , el personal de recepción son muy amables, cercanos y te resuelven cualquier duda y ayuda en lo que sea necesario. Me encantó que acepten perros sin discriminación de tamaño o raza,

Cons:

Quizá la acústica entre habitaciones.

2026-01-19 via Nuitee
J
John solo_traveller us
9
Pros:

I’ve stayed here many times

2025-12-02 via Nuitee
W
wilson couple mx
8
Pros:

L'emplacement

Cons:

L'attittude de la proprio française faisant la morale aux clients qui prennent leur petit déjeuner chez les concurrents...

2025-11-21 via Nuitee
M
Murphy extended_group ie
9
2025-11-04 via Nuitee
N
Nadija solo_traveller de
8
2025-11-02 via Nuitee
S
sergio couple es
5
Pros:

Nada

Cons:

El colchon

2025-10-25 via Nuitee
F
Fabio couple ro
10
2025-10-21 via Nuitee
L
Luis couple es
7
2025-10-14 via Nuitee
J
John couple ie
10
2025-10-12 via Nuitee
F
Flavio solo_traveller ch
5
Ottimo
Pros:

La posizione strategica è veramente buona

Cons:

Il letto scomodo e piccolo, la camera singola è veramente piccola .

2025-10-11 via Nuitee
A
Adonai solo_traveller es
7
Pros:

Centro

Cons:

Agua no muy caliente

2025-10-10 via Nuitee
M
Mary couple ie
6
Pros:

Enjoyed our stay staff very friendly location excellent room very clean

Cons:

No shower rack in shower to hold shower gel and shampoo

2025-10-09 via Nuitee
M
Mehdi solo_traveller ma
7
2025-10-07 via Nuitee
M
Mohamed Haredy solo_traveller eg
10
Pros:

The hotel was super comfy and clean! The reception staff (the two guys and the lady) were so kind, helpful, and genuinely caring.
The cafeteria team (the three ladies and one gentleman) were amazing too, always smiling and with such a great attitude. I really enjoyed my stay here and just want to say a big thank you to all the staff for making it such a lovely experience! ❤️

2025-10-06 via Nuitee
O
OSCAR couple es
8
Excelente ubicación. Bien de precio
Pros:

Si. Hace falta una mejora, pero eses bien

Cons:

No tengo comentarios negativos

2025-10-05 via Nuitee
R
RITA Maria couple it
6
Pros:

Ottima la posizione e la pulizia della struttura e della camera

Cons:

Materasso in condizioni non comode per dormire, finestra camera rotta che non si chiudeva, asciugamani bagno ruvidi. Illuminazione camera bassa, quasi assente. Ci era stato dato per disponibile la colazione ma alla fine non è stato cosi perché la sera ci era stato detto un orario completamente diverso e siamo stati costretti a far colazione fuori dall albergo. Tre stelle eccessivo

2025-10-05 via Nuitee