Hotel El Pozo

Hotels
8.1 (536 reviews)
Casablanca, 4 , Torremolinos , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean rooms
Cons:
Issues with room comfort
Noise from outside
Lack of certain amenities

Categories

Cleanliness
7.76
There were complaints about the room conditions and cleanliness standards.
Service
8.73
Staff received high praise for being friendly, helpful, and attentive.
Location
8.77
Guests appreciated the strategic location and proximity to key areas.
Room Quality
8.02
Multiple reviews mentioned discomfort with the mattress and size of rooms.
Amenities
7.25
Some amenities were lacking, such as insufficient lighting and broken facilities.
Value for Money
8.21
Guests felt prices were reasonable given the location, despite some shortcomings.
Food and Beverage
7.76
There were mixed reviews on breakfast options and availability.
Overall Experience
8.33
Overall a pleasant experience with memorable positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:14

Property Description

Centrally Located Luxury Hotel

Prime Location: Experience the convenience of being steps away from Calle San Miguel and minutes from the beach in Torremolinos.

Convenient Accessibility: With the train station 100 metres away and the bus stop just 300 metres away, exploring the area is a breeze.

Luxurious Amenities: Enjoy free WiFi, TV, and a hairdryer in all rooms. Upgrade to the Suite Terrace for a private sun terrace with a hot tub and sun loungers.

Immerse yourself in the charm of Torremolinos with its sandy beaches, vibrant nightlife, and diverse dining options.

Book now to indulge in luxury and convenience at our centrally located hotel in Torremolinos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Location

Guest Reviews

8.1
Based on 536 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 8.02
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.33
B
bac7812 • extended_group • es
9
Muy buena estancia, céntrica y cómoda
Pros:

El personal fue encantador y muy atento. La habitación estaba genial, cómoda y limpia. Además, la ubicación es muy céntrica y permite ir andando a muchos sitios.

Cons:

En general, todo estuvo bien. Como pequeño detalle, la televisión tenía pocos canales disponibles y muchos no funcionaban; intenté actualizarlos, pero no fue posible.

2026-10-13 • via Nuitee
J
Juan Gabriel • couple • es
7
Ubicación excelente. El hotel necesita una remodelación (está por debajo de las 3 estrellas que tiene)
Pros:

Ubicación excelente y personal amable.
Cama cómoda.
No hay ruidos a pesar de la zona.

Cons:

El hotel necesita una reforma y un lavado de cara. No cambian las toallas a diario lo que resulta incómodo al ser ya muy antiguas lo que provoca que haya que secarlas en la terraza.
La limpieza es mejorable sobre todo en la terraza

2026-10-12 • via Nuitee
H
Helge • couple • no
7
Pros:

Beliggenheten

Cons:

Litt små rom til å være 17 dager 😀

2026-10-11 • via Nuitee
D
Derek • solo_traveller • gb
9
2026-09-19 • via Nuitee
W
Wayne • couple • us
9
Nice memories.
Pros:

Location is perfect. Loved the staff it’s very quaint.

Cons:

No refrigerator in my room or ice available. I did buy ice but it just melted after little use.

2026-09-18 • via Nuitee
A
alan • solo_traveller • gb
7
2026-09-16 • via Nuitee
A
Abdul • solo_traveller • ch
9
2026-09-15 • via Nuitee
Z
Zakaria • couple • ma
2
2026-09-14 • via Nuitee
B
Bogdana • couple • gb
10
2026-09-14 • via Nuitee
S
Sean • couple • us
8
2026-09-13 • via Nuitee
T
trevor • solo_traveller • gb
8
Great staff and location. Great air con. Really needed a kettle in room.
Pros:

Location

Cons:

They should of had a kettle in room to make a tea or coffee

2026-09-13 • via Nuitee
T
Torres • couple • us
8
2026-09-10 • via Nuitee
T
Teun • solo_traveller • nl
6
Cons:

The towels were washed without fabric softener and felt like sandpaper. The toilet seat was broken from day one and the cleaners didn't notice.

2026-09-09 • via Nuitee
C
Carl • solo_traveller • gb
10
El Pozo - a little gem
Pros:

Location, staff

Cons:

Nothing

2026-09-08 • via Nuitee
C
Cristobal • couple • es
10
2026-09-07 • via Nuitee
S
Stanislava • solo_traveller • gb
10
2026-09-07 • via Nuitee
M
Mounia • solo_traveller • nl
8
2026-09-06 • via Nuitee
C
Chafik • extended_group • fr
9
2026-09-05 • via Nuitee
M
Manuel Angel • solo_traveller • es
3
Hotel de baja calidad
Pros:

La atención de las Dos personas de recepción trato de Dos trabajadores muy bueno Carlos educado y amable en todo momento con ganas de ayudar en todo y Mar también buen trato.

Cons:

Las habitaciones muy mal insonorizadas,balcones compartidos viendo a la otra persona en la cual un hombre se encontraba desnudo sin importar quien hubiera en la otra habitación,después la limpieza regular,golpes y ruidos y no se pudo descansar me fui un día antes.

2026-09-05 • via Nuitee
A
Alexandra • solo_traveller • gb
5
2026-09-01 • via Nuitee