Hotel Indigo Albufeira by IHG

Hotels
Hotel Indigo
8.5 (1778 reviews)
Rua Joaquim Pedro Samora 2 , Albufeira , pt

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spotlessly clean
Exceptional hospitality
Great central location
Unique boutique style rooms
Excellent breakfast
Cons:
Noise from nearby clubs
Limited hot food choices
Steep walk to hotel
Inconsistent room location for different guests

Categories

Cleanliness
8.89
Spotlessly clean and very well maintained.
Service
8.86
Exceptional hospitality, friendly, helpful, and professional staff.
Location
8.4
Perfect central location, though potentially noisy during peak season.
Room Quality
8.35
Large, well-decorated rooms with a unique boutique style.
Amenities
8.38
Great amenities including a spa, but some guests suggested a gym would be nice.
Value for Money
8.34
Good value considering the quality of the stay and services.
Food and Beverage
8.39
Excellent breakfast with a variety of choices, although some found the hot food options limited.
Overall Experience
8.36
Great atmosphere and enjoyable stay, with minor critiques regarding location noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:38

Property Description

Luxurious Accommodations
Indulge in the contemporary and elegant rooms at Hotel California Urban Beach - Adults Only, featuring Smart TVs, air-conditioning, and stylish decor. Some rooms even offer a cozy seating area for added comfort.

Relaxation and Wellness
Unwind at the D’Spa with its Organic & Vegan concept, offering a variety of massages, beauty treatments, a heated indoor pool, and a refreshing water circuit. The outdoor gym provides a perfect setting for a workout session under the sun.

Vibrant Poolside Experience
Enjoy the outdoor pool with stunning views of Albufeira, relax on sun loungers, and sip on refreshing cocktails from the pool bar. After a day of leisure, head to the Lounge Bar for a laid-back evening. With a convenient location near Praia dos Pescadores Beach and Albufeira Marina, your stay at Hotel California Urban Beach - Adults Only promises to be unforgettable.

Book now for a memorable stay at Hotel California Urban Beach - Adults Only!

Important information:

Please note that when booking a rate where payment is due before arrival, Hotel California Urban Beach will provide a secure UNICRE link.

The name on the credit card used for the booking should correspond to the guest staying at the property. This credit card must be presented at check-in. A new payment will be requested if the card is not presented.

Please note that the property only accepts guests with more than 18 years old.

When booking more than 3 rooms, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1778 reviews
Cleanliness: 8.89
Service: 8.86
Location: 8.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
A
Ailbhe couple ie
3
Lovely hotel, pity about the staff.
Pros:

The location is excellent and the rooms are very comfortable. The pool area is nice, and the food served is high quality.

Cons:

The front desk staff were extremely unprofessional and incompetent. We arrived as a group of nine and had all prepaid for our stay through Booking.com. Despite this, every single member of our group was questioned at check-in and told that no payment had been received.
As a result of this confusion, one member of our group was required to pay for her room a second time. When she later approached the front desk to request a refund for the duplicate charge, she was met with such a rude attitude, and no attempt to rectify the situation. No apology was offered, nor was there any acknowledgment of the inconvenience and stress caused by the hotel's mistake.
It is astonishing that a hotel can be so disorganized and unprepared to deal with prepaid bookings. The lack of professionalism and basic customer service displayed by the front desk staff was unacceptable.

2026-06-01 via Nuitee
C
Caoimhe couple ie
5
Lovely hotel but terrible reception staff
Pros:

Proximity to everything
Rooms are lovely
Pool staff are lovely
Pool food is lovely

Cons:

We were a group of 9 people staying at the hotel and it was a disaster with reception staff. They were completely incompetent. They tried to over charge and make every person staying double pay for their rooms. Even when we showed receipts and payments made before arriving to the hotel- paying the full amount, the man and woman at check in insisted we had not paid. They overcharged one person- doubling their cost of the stay. It took 45 minutes arguing with the receptionist to get the money refunded- no apology or admission of wrongdoing. The female receptionist was particularly poor at her job and not trained at all. She really lacks people skills and ability for the job. It really took away from our experience and we would not recommend for people to stay here unfortunately. I’ve stayed at this hotel 4 times previously and never had this experience. The hotel has been taken over by new people and it’s gone downhill incredibly quickly as a result. I wouldn’t stay again.

2026-06-01 via Nuitee
C
Claire couple gb
8
Overall good value for money
Pros:

Nice staff
Clean room and pool area

Cons:

Very noisy till 3am
Small rooms

2026-06-01 via Nuitee
C
Caoimhe couple ie
2
2026-06-01 via Nuitee
M
Mayuri solo_traveller gb
10
Pros:

Good location.

Cons:

The shower needs a door.

2026-05-31 via Nuitee
B
Brian couple ie
9
Pros:

Location , breakfast, pool area

2026-05-29 via Nuitee
F
Fiona couple ie
9
It was ideally located & nice people there
Pros:

Nice hotel and staff

Cons:

N/A

2026-05-29 via Nuitee
K
Kevin solo_traveller ae
10
Pros:

Amazing location and the customer service was amazing by Gopal and Soni

2026-05-29 via Nuitee
K
Kevin couple ae
10
Pros:

Amazing location and great customer service by Gopal and Soni

2026-05-29 via Nuitee
W
william couple gb
9
2026-05-28 via Nuitee
J
joannehH7270PE Couples
10
Fantastic hotel
Pros:

My husband and myself are just home from a three night stay and are already missing this hotel. We go away every year and this place is that good we are booking here again for next year. We arrived too early for check in and because we had to wait a little the fantastic reception staff give us free drinks at the bar. Also the man behind the bar (with the glasses sorry we didnt catch his name) was brilliant my husband complimented to him how good the burgers are lol. Can't wait to come back next year.

2026-05-27 via Tripadvisor
M
Manuel solo_traveller es
8
Pros:

La habitación muy cómoda en general!!!

Cons:

El aparcamiento bastante complicado

2026-05-27 via Nuitee
O
O'Brien couple ie
10
A super quality building in the centre of a lively area .
Pros:

Location

Cons:

All good

2026-05-27 via Nuitee
R
Raghav solo_traveller in
7
2026-05-26 via Nuitee
R
Richard solo_traveller gb
10
2026-05-26 via Nuitee
J
Jacqueline couple gb
10
Amazing stay at this location with spotless rooms and the breakfast was great, sinners were very comfortable too
Pros:

Loved everything the rooms were spacious and comfortable spotless and location was exceptional right in the heart of old town

Cons:

Nothing everything was amazing

2026-05-26 via Nuitee
C
Ciara solo_traveller gb
9
Pros:

Location excellent everything you need right beside you, we had street view room and the noise at night didnt keep us awake, loved it

Cons:

The room could have been cleaned more, for 4 nights, cleaned once, had to go and ask for clean towels twice

2026-05-26 via Nuitee
O
Onur Can extended_group pt
3
Bad
Pros:

Clean

Cons:

The staff didnt prepare the room even after 3pm. And still I m trying to get my bill from them but they dont even answer my messages

2026-05-26 via Nuitee
E
Emrah extended_group pt
2
Cons:

Unfinished room and no answer

2026-05-26 via Nuitee
T
Tony couple ie
9
2026-05-25 via Nuitee