Country Inn & Suites by Radisson, Carlisle, PA

Hotels
•
Choice Hotels International
7.9 (222 reviews)
1529 Commerce Ave, Carlisle, Pennsylvania, 17015 , Carlisle , US
+1 717-706-6997

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Pets allowed

Facilities

Fitness facilities
Conference space
Fireplace in lobby
Television in common areas
Library
Free breakfast
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
New/modern appearance and fixtures in several rooms
Convenient to interstate and close parking for rooms
Friendly/best-effort breakfast staff (in multiple reports)
Some guests said hotel exceeded expectations
Perceived as safe
Cons:
No hot water reported by multiple guests
Rude or unhelpful front desk / check-in issues, including double-booking
Very loud due to proximity to I-81 / highway truck noise
Indoor pool cold and unclean
Beds too firm / uncomfortable
Unclean bathroom areas reported
AC/heater foul smell in at least one room
Limited parking spaces at times

Categories

Cleanliness
7.6
Mixed. Many guests reported clean rooms and new fixtures, but multiple comments note unclean bathroom areas and a pool/area that appeared not cleaned for weeks.
Service
7.2
Mixed service. Several reports of rude or unhelpful front desk staff and check-in issues (including a double-booking), though some guests called front desk staff nice and breakfast staff wonderful.
Location
8.2
Convenient to the interstate and easy parking near rooms, but repeatedly noted as very loud due to proximity to I-81/highway and truck traffic.
Room Quality
6.5
Below average. Multiple reports of hard/uncomfortable beds, AC/heater problems (foul smell), no hot water, broken TV in one report, and tubs needing upgrades despite some new fixtures.
Amenities
6.8
Weaker. Indoor pool was reported freezing and unclean, parking limited at times, and breakfast area was at least once reported as down; some positive notes on basic amenities being present.
Value for Money
8.4
Generally perceived as reasonable value by many guests (several positive comments and at least one guest said the alternative was better), but isolated issues (double-booking, service breakdowns) hurt perceived value for some.
Food and Beverage
8.5
Mostly positive about breakfast staff being wonderful; however there were isolated operational problems (forks not replenished, breakfast area down).
Overall Experience
10
Polarized experiences: several guests praised the hotel as very clean and exceeding expectations, while a number of stays were negatively impacted by service, hot water or facility issues. Averaged experience skews positive due to many clean/new-room reports and some excellent stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Recreational Amenities and Services
Indulge in the health club, relax in the indoor pool, and enjoy the cozy fireplace in the lobby.

Modern Features and Conveniences
Benefit from complimentary Wi-Fi, free buffet breakfast, and amenities like a 24-hour business center and express check-in.

Event Spaces and Location
With conference rooms, meeting spaces, and a strategic proximity to local attractions like Dickinson College and Carlisle Fairgrounds, host your event at our esteemed hotel.

Experience comfort and convenience at Country Inn & Suites by Radisson, Carlisle, PA. Book now for an unforgettable stay.

Important information:

  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Maximum number of pets per room 3

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

7.9
Based on 222 reviews
Cleanliness: 7.6
Service: 7.2
Location: 8.2
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 10
R
Ray • partner
10
Pros:

This chain is generally very nice. This morning very disappointed with the front desk associate, she was not friendly and too busy outside to replenish forks for the breakfast buffet.

2025-10-10 • via Nuitee
M
Manuel
10
Pros:

Excellent room. Quiet.
Only thing was the tub needs upgrading.
Otherwise an excellent stay.

2025-10-10 • via Nuitee
V
Victoria
8
Pros:

Decent room, areas of the bathroom that clearly hadn’t been cleaned in forever, thought the front desk clerk was a guest or a homeless person sitting out front - not in appropriate attire nor much of a greeting - breakfast area was down - room was fine and AC was great

2025-10-09 • via Nuitee
J
john
8
Pros:

Needs some updating

2025-10-07 • via Nuitee
A
Andrew
10
Pros:

The hotels appearance looked new. We were impressed with the appearance and cleanliness of the room. The air conditioner/heater was the only negative. Luckily we did not need it as when it was running it poured a foul smell into the room.

2025-10-07 • via Nuitee
L
Lori
2
Pros:

Ended up not staying here. We originally booked for 3 nights and upon arrival they notified us they double booked our room for the first night. They did offer to have us stay in a queen room, not the king suite I had booked a month previously. They would have us switch rooms the next day. For medical reasons, we needed the couch and that wasn't going to happen.
This was very frustrating and when the manager was contacted by the front desk staff he seemed unconcerned.
The parking lot had trash in it and I would never book here again. I do have to say the staff at the front desk were nice.
We did stay at Country Inn and Suites in Harrisburg and it was wonderful.

2025-10-05 • via Nuitee
C
Carol • family
8
Pros:

Desk Clerk at check-in very rude. Room was not ready but understandable since we arrived an hour before official check-in. When I said we would wait until the 3:00 pm check-in time, the desk clerk (Holly) said the room probably would not be ready then either and could not give me a time when it would be.

2025-10-05 • via Nuitee
R
Robert • partner
10
Pros:

Yes

2025-10-02 • via Nuitee
C
Charles
2
Pros:

Room was at 62 F when I arrived. It took more than an hour for room to warm up. Loud Highway Traffic Noise adjacent to motel. No Hot Water. Could not take a bath nor shower.

2025-10-01 • via Nuitee
B
Bonnie
10
Pros:

Room was clean, nice great view! Parking very close to room

2025-09-30 • via Nuitee
M
Melissa A
8
Pros:

Really clean, nice hotel. Breakfast staff was wonderful. Parking was less than great with limited spaces.

2025-09-29 • via Nuitee
M
Margit • family
2
Pros:

I had such an unpleasant experience with the daytime front desk clerk that I left and found another hotel. First time in my life that has ever happened.

2025-09-29 • via Nuitee
F
frank
8
Pros:

Clean rooms

2025-09-28 • via Nuitee
A
Amy
10
Pros:

Quick stop. Found very clean hotel with new fixtures in the bathroom. Hallways and room smelled clean. Unfortunately the water for shower was not hot and the beds were very firm, but at least they didn’t sag.

2025-09-28 • via Nuitee
A
April • family
4
Pros:

The hotel beds were hard and uncomfortable. We booked the hotel because of the indoor pool and giving our kids a chance to swim. Unfortunately, the water was freezing so they didn’t want to get in. The area around the pool and inside the pool looked like it hadn’t been cleaned in weeks. Very disappointed.

2025-09-27 • via Nuitee
G
Gloria J. • partner
8
Pros:

Safe!

2025-09-26 • via Nuitee
S
Steven
10
Pros:

It was nice

2025-09-25 • via Nuitee
S
Stephen • friends
10
Pros:

Convenient to interstate

2025-09-23 • via Nuitee
G
Greg
8
Pros:

Clean room and bathroom. There was a problem getting hot water in shower.

2025-09-22 • via Nuitee
J
Jamie • partner
4
Pros:

The staff was rude and there was no hot water the entire time we were there

2025-09-21 • via Nuitee