Service Plus Inns and Suites Calgary

Hotels
8.5 (1128 reviews)
3503 114 Avenue Southeast , Calgary , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Comfortable bed
Good breakfast options
Cons:
Inconsistent room cleanliness
Front desk responsiveness issues
Rooms looking dated

Categories

Cleanliness
7.58
Some guests mentioned concerns about room cleanliness and finding items left behind.
Service
9.55
Most reviews highlighted friendly and helpful staff, though some mentioned issues with front desk responsiveness.
Location
9.09
Many reviews praised the hotel's convenient location, particularly for families and accessibility.
Room Quality
8.04
Generally comfortable accommodations, although some rooms are showing signs of age.
Amenities
8.57
Good facilities including a nice pool area and breakfast options, though some amenities were lacking.
Value for Money
8.53
The rates were seen as reasonable for the quality offered.
Food and Beverage
8.08
Breakfast options were good, but lacking in variety and some wished for additional features like a waffle machine.
Overall Experience
8.55
Overall, guests expressed a high level of satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:56

Property Description

Luxurious Accommodations
Experience the comfort of our well-appointed guest rooms featuring pillow-top mattresses and jacuzzi suites, perfect for any traveler looking to relax and unwind.

Complimentary Amenities
Enjoy a full hot buffet breakfast, Wi-Fi, parking, and access to our business center - all included with your stay. Plus, take advantage of our newly added fitness equipment and relax in our pool, waterslide, and hot tub.

Convenient Location
Located near popular attractions such as the Calgary Zoo and Heritage Park, our hotel is the ideal choice for both business and leisure travelers looking to explore the best of south Calgary.

Book your stay at SureStay Plus Hotel by Best Western Calgary South East for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.5
Based on 1128 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
Charmaine solo_traveller nz
9
Pros:

It fitted us perfectly thank you

Cons:

The air con unit was quite noisy

2026-08-29 via Nuitee
G
Guillaume solo_traveller fr
8
2026-08-29 via Nuitee
M
Mark couple ca
9
Excellent stay, will certainly stay again and recommend.
Pros:

Good location, easily accessible , quite

Cons:

Continental breakfast was a little sparse.

2026-08-28 via Nuitee
M
Mona solo_traveller ca
9
2026-08-28 via Nuitee
B
Beatrice family_with_children ca
10
We came with family for the weekend; the stay was a perfect getaway.
Pros:

Appreciated the hot breakfast & gluten free options. I did wonder if there was flour in the eggs as they did not sit well with me..better signage would be appreciated for those with allergies. But honestly a small thing overall. An in house restaurant would have need nice, but again, not a deal breaker. Staff was friendly, efficient, and our staff was lovely. Thank you for a great stay.

Cons:

Nothing!

2026-08-27 via Nuitee
P
Pam couple ca
10
Will be back and Christmas, love Services Plus Inn
Pros:

Everything was very clean, the continental breakfast plentiful, and well attended with staff replenishing food, the pool area, clean and enjoyable. Our room was perfectly located by the elevator, and was spacious and comfortable.

Cons:

Warm hallways, and the toilet paper has changed in the rooms to a 1 ply. Purchased our own, for our 9 day stay.

2026-08-27 via Nuitee
D
D1m5on solo_traveller ca
5
Pros:

Swimming pool, good location, breakfast

Cons:

Ants, strange smell in the room, in the morning you can hear the staff getting ice from the ice machine for breakfast.

2026-08-27 via Nuitee
T
Teresa couple ca
7
Adequate stay
Pros:

Staff were all very good…front desk, housekeeping, breakfast room. Breakfast was good.

Cons:

Floors could have been cleaner; pillows were rock hard. Location felt very isolated

2026-08-26 via Nuitee
L
Lise family_with_children nl
8
2026-08-26 via Nuitee
A
Alejandra solo_traveller ca
10
Pros:

Pool, and rooms

Cons:

Nothing

2026-08-25 via Nuitee
F
Fernando couple us
9
Couldn’t be better
Pros:

Good as advertised

Cons:

Distance to attraction

2026-08-24 via Nuitee
A
Ahubeda solo_traveller es
9
Buen hotel, lejos del centro
Pros:

Las camas eran muy cómodas

Cons:

Los cubiertos de madera en el desayuno y los platos de papel

2026-08-24 via Nuitee
D
Darlene solo_traveller ca
9
Pros:

I would definitely stay there again

2026-08-24 via Nuitee
K
Kristine family_with_children ca
8
2026-08-24 via Nuitee
G
Geyslla solo_traveller ca
8
2026-08-24 via Nuitee
K
Kelly couple ca
8
Would recommend to others
Pros:

Clean and well appointed for the cost

Cons:

They need a smoking area that is not right outside the main entrance.

2026-08-23 via Nuitee
F
Francesca family_with_children it
9
Pros:

Piscina, camera e letto molto comodo

Cons:

Per la colazione ci dovrebbe essere più frutta e piu dolce

2026-08-23 via Nuitee
J
Joey solo_traveller ca
10
2026-08-23 via Nuitee
R
Rabia solo_traveller ca
10
Pros:

Breakfast was great. Staff was very friendly. Water slide was fun. Very convenient location

Cons:

Sofa bed was very uncomfortable.

2026-08-23 via Nuitee
B
Brian couple ca
9
2026-08-21 via Nuitee