Service Plus Inns and Suites Calgary

Hotels
8.5 (1025 reviews)
3503 114 Avenue Southeast , Calgary , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Comfortable bed
Good breakfast options
Cons:
Inconsistent room cleanliness
Front desk responsiveness issues
Rooms looking dated

Categories

Cleanliness
7.58
Some guests mentioned concerns about room cleanliness and finding items left behind.
Service
9.55
Most reviews highlighted friendly and helpful staff, though some mentioned issues with front desk responsiveness.
Location
9.09
Many reviews praised the hotel's convenient location, particularly for families and accessibility.
Room Quality
8.04
Generally comfortable accommodations, although some rooms are showing signs of age.
Amenities
8.57
Good facilities including a nice pool area and breakfast options, though some amenities were lacking.
Value for Money
8.53
The rates were seen as reasonable for the quality offered.
Food and Beverage
8.08
Breakfast options were good, but lacking in variety and some wished for additional features like a waffle machine.
Overall Experience
8.55
Overall, guests expressed a high level of satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:56

Property Description

Luxurious Accommodations
Experience the comfort of our well-appointed guest rooms featuring pillow-top mattresses and jacuzzi suites, perfect for any traveler looking to relax and unwind.

Complimentary Amenities
Enjoy a full hot buffet breakfast, Wi-Fi, parking, and access to our business center - all included with your stay. Plus, take advantage of our newly added fitness equipment and relax in our pool, waterslide, and hot tub.

Convenient Location
Located near popular attractions such as the Calgary Zoo and Heritage Park, our hotel is the ideal choice for both business and leisure travelers looking to explore the best of south Calgary.

Book your stay at SureStay Plus Hotel by Best Western Calgary South East for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1025 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
D
Deanna • solo_traveller • ca
10
Relaxing and enjoyable
Pros:

Close to venue

Cons:

None

2026-05-30 • via Nuitee
R
Raymond • extended_group • ca
9
2026-05-29 • via Nuitee
P
Pamela • couple • ca
10
Very convenient location. Great breakfast.
Pros:

Very convenient location. Great breakfast.

2026-05-28 • via Nuitee
B
Brian • couple • gb
8
Great value for money.
Pros:

Stayed for one night having just flown into Calgary airport. It was conveniently located to the airport making it a short drive to the hotel. Having a small pool and jacuzzi was a nice amenity to have in a smaller hotel. Staff were friendly and polite. The room was quiet and comfortable. Overall great value for money.

Cons:

It’s an older hotel and whilst it was clean and comfortable it did look a bit tired and would benefit from a bit of TLC. The breakfast was a bit basic and the coffee would benefit from using a stronger flavoured blend. Nothing majorly wrong with the hotel and I would consider staying there again.

2026-05-27 • via Nuitee
A
Amber • solo_traveller • ca
7
2026-05-25 • via Nuitee
J
jenny ran • couple • ca
9
2026-05-24 • via Nuitee
Y
Young • couple • us
10
Pros:

Free breakfast was much better than I expected

2026-05-24 • via Nuitee
T
Tammie • solo_traveller • ca
10
2026-05-23 • via Nuitee
R
richard • family_with_children • ca
9
Excellent facility gray breakfast and pool with water slide
Pros:

Great price for a family getaway

Cons:

Distance to town

2026-05-22 • via Nuitee
J
Jude • family_with_children • ca
10
Pros:

Friendly staff and very accommodating..

2026-05-20 • via Nuitee
J
Jude • family_with_children • ca
10
2026-05-20 • via Nuitee
K
Kiranjit • extended_group • ca
6
2026-05-18 • via Nuitee
F
Foxsandy • couple • ca
10
the room was nice and big ,more than expected
Pros:

eggs were good

Cons:

sausage and bacon wasn't very good

2026-05-17 • via Nuitee
T
Tyree • solo_traveller • ca
1
Bed bugs
Cons:

Bed bugs!!!!!!! Omg! Thank god I noticed before getting in….. then I had to sit in my car a few hours as I’d had 3 drinks!!!!! Disgusting!

2026-05-15 • via Nuitee
R
Raegan • solo_traveller • ca
8
Clean hotel- dated
Pros:

Location

Cons:

Rooms are on the smaller side. Beds are small queens. Rooms are dated

2026-05-13 • via Nuitee
S
Sandra • solo_traveller • ca
8
2026-05-13 • via Nuitee
N
Nick • solo_traveller • ca
8
2026-05-10 • via Nuitee
M
Marie • couple • ca
10
2026-05-09 • via Nuitee
G
Ged • solo_traveller • ca
8
2026-05-08 • via Nuitee
L
LES • solo_traveller • ca
2
Pros:

Nothing,really??

Cons:

The whole, shtty,hotel... needs'Up'grade ...BIGTIME...if they want to charge.. 157$/night???

2026-05-08 • via Nuitee