Homewood Suites by Hilton Fort Smith

Hotels
•
Homewood Suites by Hilton
9.4 (179 reviews)
7300 Phoenix Avenue , Massard , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good location
Comfortable rooms
Cons:
Odors in the room
Issues with breakfast quality
Heating problems

Categories

Cleanliness
8.7
Clean rooms were noted, but issues with odors and maintenance were raised.
Service
10
Guests highlighted friendly and helpful staff.
Location
9.7
Good location with access to restaurants and shopping.
Room Quality
9.2
Rooms were clean, but issues with heating units were mentioned.
Amenities
9.7
Facilities were well received, though breakfast could improve.
Value for Money
9.7
Overall value perceived as good based on the positive experiences.
Food and Beverage
8.2
Breakfast quality was rated as just okay with limited options.
Overall Experience
10
Overall guest experiences were positive with minor reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Convenient Location

Located just minutes away from Fort Smith Regional Airport and the Fort Smith Convention Center, Homewood Suites by Hilton Fort Smith offers a prime location for both business and leisure travelers.

Comfortable Suites with Amenities

Each suite at the hotel features a fully equipped kitchen, free Wi-Fi, living areas, cable TV, and an iPod docking station, providing guests with all the comforts of home during their stay.

Complimentary Services and Facilities

Guests can enjoy a complimentary hot breakfast every morning and a free evening reception with a light meal and beverages on select days. The hotel also boasts an indoor pool, fitness center, laundry facilities, and a convenience store for added convenience during your stay.

Experience convenience and comfort at Homewood Suites by Hilton Fort Smith - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FSM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 179 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 10
R
Randy • solo_traveller • us
7
2026-04-28 • via Nuitee
L
Lacy • family_with_children • us
9
2026-03-15 • via Nuitee
M
Michael • solo_traveller • us
7
2026-03-03 • via Nuitee
J
Jimmy • family_with_children • us
9
Pros:

The breakfast was good

2026-02-23 • via Nuitee
S
Susan • couple • us
5
Clean hotel but maintenance challenges
Pros:

Clean. Quite. Well kept

Cons:

Room smelled like it was a pet allowed room had an odor from not being cleaned for a while. Lack of occupancy probably. No tv streaming service not working. Never told us how to just access cable. Why didn’t they call someone to fix. Breakfast staff person not friendly. Breakfast just ok. No bacon Worst problem heating unit in bedroom run off and on all night. Could not shut off. It was awful. Was not controlled by thermostat. Thermostat so old could not see temperature in room. Toilet so low very difficult to get up and down

2026-01-04 • via Nuitee
M
Michele
10
Pros:

Room and the entire hotel was exceptionally clean. Front desk was friendly and helpful.

2025-10-12 • via Nuitee
H
Hardy • partner
10
Pros:

Clean room, family friendly, good location.

2025-10-02 • via Nuitee
C
Clay
10
Pros:

A beautiful hotel. Great staff too! We had a small issue with the A/C in our original room. They quickly and seamlessly upgraded us to another room and we were on our way. Our room was nice, comfortable and so clean.
Breakfast was nice and the lobby area comfortable and welcoming.

2025-09-26 • via Nuitee
L
Linda
10
Pros:

Stay was great.

2025-09-20 • via Nuitee
N
Nathan • partner
10
Pros:

Stay was comfortable and quiet.

2025-09-02 • via Nuitee
T
Troy
10
Pros:

Really enjoyed our stay in the suite

2025-09-01 • via Nuitee
S
Stanley • family
10
Pros:

rooms were new, clean and spacious! excellent facilities and close to dozens of restaurants and shopping.

2025-08-25 • via Nuitee
E
Erron • family_with_children • us
10
2025-08-24 • via Nuitee
K
KIEWANDA • partner
10
Pros:

Everything about this place was AMAZING

2025-08-17 • via Nuitee
R
Rachelle • family
10
Pros:

Upon check-in, after a six hour flight and one and half our drive from Fayetteville, Arkansas, I was greeted with a smile. I apologize that I can't remember his name...he greeted us with a infectious smile. I so love smiles and good customer service. I checked out sleeplessly approximately around 6:00am and was greeted with another smile. Her smile brought sunshine to my heavy heart in the dark. Thank you Team Homewood Suites for bringing a smile to my face during a difficult time. Until again...smile and the world smiles with you.

2025-08-15 • via Nuitee
R
rhonda • family
10
Pros:

The staff here are AMAZING!!!! I had broken my foot before our trip to Fort Smith and my foot was so swollen. The front desk assisted me with ice and ice packs... wow. We could not ask for better customer service!! Could not ask for better cleaning staff!!! Would recommend this place to everyone!

2025-08-11 • via Nuitee
M
Marc
10
Loved it
Pros:

Ideal overnight stay.

2025-08-08 • via Nuitee
E
ERICA • family
10
Pros:

Our room was clean and nice. Very comfortable

2025-08-04 • via Nuitee
W
Walker • family_with_children • us
10
It was a Great stay
Pros:

Easy to get around

2025-07-31 • via Nuitee
I
Ignacio
10
Great spot to stay in Ft Smith
Pros:

The hotel was perfect. Spacious and kust what we needed for our stay in town. Staff was very nice and professional.

2025-07-29 • via Nuitee