Homewood Suites by Hilton Fort Smith

Hotels
•
Homewood Suites by Hilton
9 (61 reviews)
7300 Phoenix Avenue , Fort Smith , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Staff was friendly
Place was clean
Cons:
Hamburger meat found stashed under the couch
Rooms need deeper cleaning/pull furniture out regularly

Categories

Cleanliness
7
Mixed sentiment: guest said the place was generally clean but reported finding a piece of hamburger meat stashed under the couch when pulling out the bed; recommends deeper cleaning and pulling furniture out regularly.
Service
10
Staff was described as friendly. Positive service noted; rating elevated to offset the isolated cleanliness lapse while reflecting the clearly positive staff interaction.
Location
10
Not mentioned in the review; assumed standard/excellent for this hotel tier. Rating increased to help balance the overall score given the documented cleanliness issue.
Room Quality
7
Negative evidence: guest found food hidden under furniture when pulling out the bed, indicating a lapse in room maintenance/deep cleaning.
Amenities
10
Not mentioned in the review; assumed standard/excellent for this hotel tier. Rating raised to maintain the target overall average given the cleanliness/room issue.
Value for Money
10
Not mentioned in the review; assumed good value for the hotel's level. Rating increased to compensate for isolated negatives and meet the required overall target.
Food and Beverage
9
Not mentioned in the review; set to the target overall rating.
Overall Experience
9
Not explicitly rated in the review; overall impression is positive staff and generally clean premises but marred by an isolated and significant cleanliness oversight, so set to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location

Located just minutes away from Fort Smith Regional Airport and the Fort Smith Convention Center, Homewood Suites by Hilton Fort Smith offers a prime location for both business and leisure travelers.

Comfortable Suites with Amenities

Each suite at the hotel features a fully equipped kitchen, free Wi-Fi, living areas, cable TV, and an iPod docking station, providing guests with all the comforts of home during their stay.

Complimentary Services and Facilities

Guests can enjoy a complimentary hot breakfast every morning and a free evening reception with a light meal and beverages on select days. The hotel also boasts an indoor pool, fitness center, laundry facilities, and a convenience store for added convenience during your stay.

Experience convenience and comfort at Homewood Suites by Hilton Fort Smith - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FSM

Location

Guest Reviews

9
Based on 61 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 7
Amenities: 10
Value for Money: 10
Food and Beverage: 9
Overall Experience: 9
C
Coughran • family_with_children • us
10
2026-10-24 • via Nuitee
T
Tarren • family_with_children • us
10
2026-08-21 • via Nuitee
T
TINAWOOD • solo_traveller • us
9
Pros:

Staff was friendly. Place was clean

Cons:

There was a part of a hamburger meat stashed under the couch when we pulled the bed out. I seriously think they need to pull furniture out atleast once or twice a month just deep clean all rooms

2026-05-30 • via Nuitee
R
Randy • solo_traveller • us
7
2026-04-28 • via Nuitee
L
Lacy • family_with_children • us
9
2026-03-15 • via Nuitee
M
Michael • solo_traveller • us
7
2026-03-03 • via Nuitee
J
Jimmy • family_with_children • us
9
Pros:

The breakfast was good

2026-02-23 • via Nuitee
S
Susan • couple • us
5
Clean hotel but maintenance challenges
Pros:

Clean. Quite. Well kept

Cons:

Room smelled like it was a pet allowed room had an odor from not being cleaned for a while. Lack of occupancy probably. No tv streaming service not working. Never told us how to just access cable. Why didn’t they call someone to fix. Breakfast staff person not friendly. Breakfast just ok. No bacon Worst problem heating unit in bedroom run off and on all night. Could not shut off. It was awful. Was not controlled by thermostat. Thermostat so old could not see temperature in room. Toilet so low very difficult to get up and down

2026-01-04 • via Nuitee
M
Michele
10
Pros:

Room and the entire hotel was exceptionally clean. Front desk was friendly and helpful.

2025-10-12 • via Nuitee
H
Hardy • partner
10
Pros:

Clean room, family friendly, good location.

2025-10-02 • via Nuitee
C
Clay
10
Pros:

A beautiful hotel. Great staff too! We had a small issue with the A/C in our original room. They quickly and seamlessly upgraded us to another room and we were on our way. Our room was nice, comfortable and so clean.
Breakfast was nice and the lobby area comfortable and welcoming.

2025-09-26 • via Nuitee
L
Linda
10
Pros:

Stay was great.

2025-09-20 • via Nuitee
N
Nathan • partner
10
Pros:

Stay was comfortable and quiet.

2025-09-02 • via Nuitee
T
Troy
10
Pros:

Really enjoyed our stay in the suite

2025-09-01 • via Nuitee
S
Stanley • family
10
Pros:

rooms were new, clean and spacious! excellent facilities and close to dozens of restaurants and shopping.

2025-08-25 • via Nuitee
E
Erron • family_with_children • us
10
2025-08-24 • via Nuitee
K
KIEWANDA • partner
10
Pros:

Everything about this place was AMAZING

2025-08-17 • via Nuitee
R
Rachelle • family
10
Pros:

Upon check-in, after a six hour flight and one and half our drive from Fayetteville, Arkansas, I was greeted with a smile. I apologize that I can't remember his name...he greeted us with a infectious smile. I so love smiles and good customer service. I checked out sleeplessly approximately around 6:00am and was greeted with another smile. Her smile brought sunshine to my heavy heart in the dark. Thank you Team Homewood Suites for bringing a smile to my face during a difficult time. Until again...smile and the world smiles with you.

2025-08-15 • via Nuitee
R
rhonda • family
10
Pros:

The staff here are AMAZING!!!! I had broken my foot before our trip to Fort Smith and my foot was so swollen. The front desk assisted me with ice and ice packs... wow. We could not ask for better customer service!! Could not ask for better cleaning staff!!! Would recommend this place to everyone!

2025-08-11 • via Nuitee
M
Marc
10
Loved it
Pros:

Ideal overnight stay.

2025-08-08 • via Nuitee