Fabulous Chalet Inn

Hotels
8 (2341 reviews)
516 Sunset Drive , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good views
Cons:
Dirty rooms
Outdated facilities
Inconsistent amenities

Categories

Cleanliness
7
Some reviews mention bugs and dirtiness.
Service
9
Staff were described as helpful and friendly.
Location
9
Convenient location to downtown and attractions.
Room Quality
7
Inconsistent reviews; some mention outdated rooms.
Amenities
8
The jacuzzi and good views were noted positively.
Value for Money
8
General sentiment was that the price was fair.
Food and Beverage
8
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
8
Mixed reviews but overall a good experience for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:04

Property Description

Unique Accommodations

Discover the charm of Chalet Inn where every room is uniquely designed, offering guests a one-of-a-kind experience. From cozy rooms with mountain views to luxurious suites with fireplaces and spa baths, there is something for everyone at our Gatlinburg hotel.

Scenic Outdoor Pool

Take a dip in our seasonal outdoor pool while enjoying breathtaking views of the Great Smoky Mountains. Relax and unwind in this picturesque setting, perfect for both families and couples looking to soak in the beauty of nature.

Convenient Amenities

Stay connected with free property-wide Wi-Fi and make use of our complimentary on-site parking. Enjoy a smoke-free environment throughout the property, ensuring a comfortable stay for all guests.

Experience the magic of Chalet Inn and book your stay today to explore the wonders of Gatlinburg, Tennessee.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2341 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
A
Autumn • couple • us
8
2026-02-14 • via Nuitee
L
lorie • solo_traveller • us
8
2026-02-11 • via Nuitee
J
José Henrique • couple • br
8
Pros:

Localização muito boa. Boa visão da cidade e dos fogos de artificio na passagem de ano. O site da Booking indica que não há café da manhã. Fui preparado para isso. No entanto, há sim um pequeno espaço no lobby onde é servido um café da manhã bem simples, mas suficiente.

Cons:

Falta manutenção. A barra para pendurar toalhas no banheiro estava totalmente solta da parede e caía ao se apoiar qualque coisa nela.

2026-02-09 • via Nuitee
E
Elijah • couple • us
10
2026-02-08 • via Nuitee
T
Tamara • couple • us
10
2026-01-29 • via Nuitee
A
Angela • couple • us
9
Very satisfied with the room and location was great
Pros:

Did not eat at the location.

2026-01-29 • via Nuitee
C
Chad • solo_traveller • us
3
Pros:

The scenery and location

Cons:

Heat didn't work, only had a electric fake fireplace

2026-01-25 • via Nuitee
V
Victoria • couple • us
10
I enjoyed my stay, will definitely be staying here again.
Pros:

Staff,& cleanliness

Cons:

The bathroom was cold there wasn’t any source of heat in the bathroom, otherwise No complaints.

2026-01-25 • via Nuitee
P
Polaris • couple • us
10
10/10 would stay again. Good value for location and room
Pros:

The view was great and we had a bear walk right under our balcony!!!

Cons:

The parking felt a little awkward but it wasn’t bad at all

2026-01-24 • via Nuitee
R
Roe • solo_traveller • us
1
2026-01-24 • via Nuitee
W
Wendy • couple • us
8
2026-01-23 • via Nuitee
J
Joshua • couple • us
5
Will pick somewhere different next time
Cons:

Beds were uncomfortable, didn’t have much hot water, cleaning could’ve been better.

2026-01-21 • via Nuitee
C
Casey • couple • us
3
A place to lay your head
Pros:

The view

Cons:

The rooms are definitely in need of some love. They were clean. The walls are paper thin so you can hear everything from your neighbors. And the hot water was nonexistent. It was Luke warm at best.

2026-01-20 • via Nuitee
L
Lorelei • family_with_children • ph
2
Pros:

Nearby the attractions

Cons:

Smell musty, not a clean linen, the room needs a whole upgrade from furnitures and room renovation. Cigarettes smell outside at the balcony.

2026-01-20 • via Nuitee
D
Dianna • family_with_children • us
1
2026-01-20 • via Nuitee
S
Sherry • couple • us
10
2026-01-20 • via Nuitee
J
John R • couple • us
1
PITIFUL
Pros:

WHEN WE LEFT THAT WENT WELL

Cons:

when we checked in the girl said quote:you know your room was only 57.00 a night.Well when got to the room we found out what she meant. we didnt have any hot water,electrical outlets were hanging out of the wall,very few of them worked,the tv was hard to work and when we called maintenance someclown told me at77 years of age to speak english to him also the tub was filthy.If this place was ever inspected it would be condemed for being a fire hazzard,need i say more?

2026-01-20 • via Nuitee
R
Robert • couple • us
10
2026-01-20 • via Nuitee
N
Nicole • solo_traveller • us
10
Lovely little get-away with incredible views.
Pros:

Clean, spacious, amazing views, very kind and helpful staff.

Cons:

Would have been helpful for it to be clearer that the office for the Chalet Inn was actually down the hill and the Econo Lodge.

2026-01-19 • via Nuitee
A
Autumn • couple • us
7
2026-01-19 • via Nuitee