Courtyard by Marriott Troy

Hotels
•
Courtyard by Marriott
8 (375 reviews)
115 Troy Plaza Loop , Troy , us
+1 248-528-2800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.75
Multiple mentions of cleanliness issues, including sticky floors and pest control problems.
Service
9.25
Friendly staff and helpful service noted in several reviews.
Location
8.75
Great location with several restaurants nearby.
Room Quality
7.25
Some reported issues with room cleanliness and noise disturbances.
Amenities
7.75
Amenities noted as nice, but the food service received negative feedback.
Value for Money
8.25
Mixed sentiments exists, with some concern regarding the incidental fee and restaurant prices.
Food and Beverage
6.75
Negative feedback on food quality and pricing, several complaints on the Bistro.
Overall Experience
8.25
Overall experience was positive for most, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:46

Property Description

Outdoor Pool, Hot Tub, and Fitness Centre
Enjoy a relaxing stay at our Troy hotel with our outdoor pool, hot tub, and fitness center. Unwind after a long day of exploring or meetings with a refreshing swim, soak in the hot tub, or keep up with your workout routine in our fitness center.

Comfortable and Well-Equipped Guest Rooms
Our guest rooms at Courtyard Troy are designed for your comfort and convenience. Relax and unwind with amenities such as a flat-screen cable TV, work desk, and tea/coffee-making facilities. The warm colors and dark wood accents create a cozy atmosphere for your stay.

Dining Options and Nearby Attractions
Indulge in delicious breakfast and dinner options at The Bistro, featuring Starbucks drinks and a full-service bar. Need a quick snack? Visit our 24-hour market for light meals. Explore nearby attractions like Trojan Oaks Golf Course, Troy University, and the Pioneer Museum of Alabama during your stay.

Book your stay at Courtyard Troy now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Location

Guest Reviews

8
Based on 375 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
C
christylibby • Business • Fairhope, Alabama
2
TERRIBLE. DO NOT STAY HERE
Pros:

DO NOT STAY HERE
literally charges for parking as does the Hampton next door as well. Charged me $5 a day in Troy, Alabama. Parking lot is full of potholes. Has not been paved in years. No onsite security. Lighting isn’t great. And front desk will not even consider helping Marriot member. I expect to pay parking in metropolitan areas and larger cities but it isn’t even football season and obviously no events going on in Troy, AL. Doesn’t bode well Marriott. Lost my business and will also forbid my team from staying throughout the year due to shady parking fees. Not cool

2026-08-13 • via Tripadvisor
K
Keona • solo_traveller • us
8
2026-08-07 • via Nuitee
J
John • family_with_children • us
10
Overall an excellent experience
Pros:

Very clean… staff very friendly

Cons:

Have no complaints

2026-08-04 • via Nuitee
P
Passenger24791703180 • Family • Niceville, Florida
2
Horrible Hotel
Pros:

Worst experience ever. Staff was awful. Tried to be open to things but they literally just ignored us and would not even talk to us. They acted like toddlers! Disgusting and insulting!

2026-07-31 • via Tripadvisor
M
Maryellen • extended_group • us
7
We would stay again for a one night stay over
Pros:

Main lobby looked clean and nice

Cons:

No breakfast, room wasn’t the cleanest there where hair on Tiolet, sink and a couple in the bed.

2026-07-11 • via Nuitee
T
Tyrese • solo_traveller • us
9
2026-07-08 • via Nuitee
C
CrispyCritty • family_with_children • us
6
2026-07-06 • via Nuitee
H
Heather • family_with_children • us
7
2026-07-06 • via Nuitee
L
Lisa • couple • us
8
2026-07-05 • via Nuitee
J
Jo • couple • us
9
Location great, clean and nice
Pros:

Good location clean. Spacious room

Cons:

Room was next to stairwell. Guests running up and down -noisy. No complimentary breakfast

2026-07-03 • via Nuitee
M
Michael • solo_traveller • us
5
Glad it was only 1 night
Pros:

The staff was friendly and eventually helpfully

Cons:

1st room A/C didn't work and room was musty. We ended up switching rooms and the water in the 2nd room wont get "hot" it was warm enough to take a shower but never got hot

2026-06-29 • via Nuitee
M
Maghan • family_with_children • us
5
2026-06-28 • via Nuitee
A
Allan and Denyse • solo_traveller • us
7
Location was perfect for visiting Troy University. Close to everything.
Pros:

Location and staff were great.

Cons:

Overall everything seemed clean but the bathroom. Hair in the sink. Towels were clean but old.

2026-06-26 • via Nuitee
P
patatepartie • couple • us
7
A truly special place, but the service no longer lives up to it
Pros:

The castle itself is great. It feels very special to stay there. The views are beautiful. We stayed in the donjon suite and that was extra special, with its glass ceiling, giving a nice view of the 2 upper levels of the tower.
The restaurant was also pretty good, especially for the price.Nothing

Cons:

While the staff were all friendly and nice, the service they provided didn't match our expectations for this kind of place. The service was ok, but didn't match the level of professionalism I've seen in other hotels graded similarly, or even of what we remember from our previous stay there. For instance, I had to bring my luggage up the very narrow stairs. Or no explanations were given on the room's (charming) quirks (position of the light switches, usage of the old-style bathroom, what to close to avoid too much sun light in the morning, etc...). The restaurant dinner and breakfast had also lost in quality of both service and taste.Everything

2026-06-24 • via Nuitee
A
Arnedra or Traci • family_with_children • us
9
Would stay again!!
Pros:

Great location, affordable, clean with a friendly staff.

2026-06-20 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-06-19 • via Nuitee
V
Vanessa • family_with_children • us
8
Pros:

Location was good. Staff was helpful.

Cons:

No continental breakfest and my bathtub had hair in it

2026-06-16 • via Nuitee
S
srblady01 • Friends getaway • Santa Rosa Beach, Florida
6
Just a room
Pros:

Don’t bother planning to have coffee or breakfast or really anything from their cafe. They don’t have it. And I guess they don’t care. I was told at check in , we only have soy milk. So they set out some very weak “Starbucks” brewed coffee and you have nothing to put in it. You can’t buy the stuff on the menu in the “bistro” because they don’t have that stocked either. I don’t mind buying my own things over a “free breakfast” but they have nothing here to even buy. So we have to drive to get our coffee now. This hotel could be a great spot but has poor management. My room was clean! So somebody is doing there job here. Atmosphere would be great if they used their bar/bistro but they don’t. Won’t be coming here on my next Troy visit! Word is to stay at the home2suites across the street.

2026-06-12 • via Tripadvisor
W
William • family_with_children • us
6
Hotel is showing its age, but met my needs
Pros:

AC worked well, location was perfect for my business at Troy University

Cons:

Ice maker on my floor was broken, towels were threadbare, would have preferred a free continental breakfast

2026-06-11 • via Nuitee
K
Kimberly • solo_traveller • us
5
2026-06-10 • via Nuitee