Residence Inn by Marriott San Jose Escazu

Hotels
Residence Inn
9.2 (327 reviews)
Avenue Escazu Complex Prospero Fernandez Highway , San José , cr

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good amenities
Cons:
Noisy rooms
Rough sheets
Breakfast item freshness issues

Categories

Cleanliness
8.6
Some reviews mentioned cleanliness but noted issues such as rough sheets and occasional dirtiness.
Service
10
Many reviews praised the staff for their attentiveness and exceptional service.
Location
10
Numerous positive comments about the hotel's excellent and convenient location.
Room Quality
8.6
A few concerns were raised about noise and issues with air conditioning in rooms.
Amenities
9.1
Amenities were well-received, with positive feedback about breakfast and available facilities.
Value for Money
8.6
Some reviews indicated that while the price was reasonable, the quality should align more with expectations.
Food and Beverage
9.1
Generally good offerings for breakfast, though freshness of some items was noted as a concern.
Overall Experience
9.6
Overall experience is positive, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:02

Property Description

Luxurious Accommodations
The hotel, situated in the prime commercial district of Avenida Escazú, offers fully equipped rooms ideal for long-stay travelers. Its Pet Friendly policy ensures all guests, including furry ones, feel right at home.

Convenient Location
Just a stone's throw away from Cima Hospital and a short distance from Multiplaza Shopping Center and Itskatzú plaza, this hotel is perfectly placed for both medical tourists and leisure travelers. Surrounded by diverse dining options, shopping venues, and vibrant nightlife, guests can immerse themselves in the local culture effortlessly.

Accessibility to Corporate Hubs
Strategically positioned near the main corporate centers, this hotel caters seamlessly to business travelers seeking comfort and convenience during their stay.

Book now to experience the perfect blend of luxury, convenience, and accessibility at our hotel in Avenida Escazú.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 327 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
P
Pena family_with_children cl
9
Excelente precio- calidad- ubicación
Pros:

El servicio del personal excelente y la habitación 10/10 , cómoda y útil para inclusive cocinar si se requiere.

Cons:

El snack de venta era limitado. Faltan productos.

2026-02-14 via Nuitee
J
Jose Miguel couple cr
9
Comodidad en buen sitio
Pros:

La habitación muy cómoda

Cons:

El desayuno no fue bueno

2026-02-13 via Nuitee
L
Luana family_with_children cr
9
2026-01-30 via Nuitee
A
Alicia Andrea couple cr
8
Confortable
2026-01-30 via Nuitee
S
Silvia couple cr
9
Estancia corta
Pros:

Habitaciones bonitas y espaciosas, personal amable, excelente ubicación.

Cons:

Nada

2026-01-28 via Nuitee
J
Javi family_with_children cr
9
2026-01-26 via Nuitee
S
surrealus Couples
8
Great spot for a short visit
Pros:

Our room on the sixth floor was large, clean, and comfortable. It's obviously designed for longer stays. There was a full-size refrigerator, microwave, dishwasher, and mini stove top, along with utensils, etc. Even though there were 2 of us in the room, there was just one bottle of water, one of each tea, one robe, and one pair of slippers. I liked that there was a door btw the sink and the toilet. I liked the soaps, especially since they provided a bar soap by the sink. Gilchrist and Solmes is the brand of shampoo, conditioner, soaps, and moisturizer provided. There was also a safe in the room. Buffet breakfast included omelets to order and a variety of hot and cold items, including green juice and ripe plantains. The pool and small gym looked nice, but we didn't use them. I didn't find out until too late that there were 2 tours that depart from this hotel in the afternoon and included dinner. The avenue it's on is an outdoor mall - safe and clean with quite a few restaurants, including Capitol Grill. The street ends by a small park where you can walk your dog or go birdwatching. The hotel is only about a 15-minute drive to the US embassy. It's attached to the AC Hotel, another Marriott property. They had a nice rooftop Bar (2nd flr) where you can glimpse the sunset. The prices for food and beverages in these 2 hotels and the nearby restaurants and bars were similar to those in NYC.
Minor negatives: the steady hum of the refrigerator, dusty baseboard in bathroom, limited English TV.
Note: you won't need to speak Spanish, but it would help.
This area seems to appeal to business travelers and locals.

2026-01-24 via Tripadvisor
C
CARLOS solo_traveller sv
7
2026-01-21 via Nuitee
G
gcn657 family_with_children cr
6
Pros:

La habitación estaba muy cómoda y espaciosa y el personal del hotel fue muy amable conmigo y mi novia

Cons:

La comida del desayuno estaba regular y las opciónes se han reducido mucho, todo parecía recalentado o reutilizado del día anterior

2026-01-20 via Nuitee
B
Brian solo_traveller us
10
2026-01-19 via Nuitee
J
Jose family_with_children cr
9
Great experience! I will stay in Residence Inn next time in San Jose
Pros:

Great breakfast and location cannot be better. Staff so helpful and friendly.

2026-01-19 via Nuitee
D
Desiree extended_group gt
7
2026-01-19 via Nuitee
E
Elisa family_with_children gb
6
Cons:

Camas y almohadas incomodas
Sábanas de mala calidad

2026-01-19 via Nuitee
B
Barrantes Rosales family_with_children cr
8
2026-01-18 via Nuitee
K
Katie family_with_children ie
10
Pros:

Very comfortable stay. Christina at the front desk was incredibly helpful.

2026-01-18 via Nuitee
F
Fabian family_with_children de
2
Schlechter Service an der Rezeption
Cons:

Wir haben an der Rezeption gewünscht unsere Suite zu tauschen, weil die Partygeräusche zu laut waren. Und wurde drei Tage hintereinander gesagt, dass man unseren Wunsch erfüllen wird, es hat aber nie geklappt, weil die Kommunikation innerhalb des Hotel-Teams nicht funktionierte.
Die Ausstattung der Suite ist für diesen hohen Preis nichts: veraltet und abgewohnt. Wir werden nicht mehr wiederkommen.

2026-01-17 via Nuitee
E
Emma caribe family_with_children cr
10
2026-01-04 via Nuitee
R
Rose Marie family_with_children cr
10
Relax
Pros:

La comodidad de las habitaciones

Cons:

Todo me gustó

2026-01-02 via Nuitee
K
Kenneth family_with_children cr
7
2025-12-29 via Nuitee
L
Lisa solo_traveller mx
3
2025-12-29 via Nuitee