Holiday Inn Express Hotel & Suites ANDERSON NORTH by IHG

Hotels
•
Holiday Inn Express
7.9 (122 reviews)
6720 S. Scatterfield Rd, Anderson, Indiana, 46013 , Anderson , US

Facilities

Elevator
Fitness facilities
ATM/banking
Television in common areas
Free breakfast
Express check-out
Smoke-free property
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly, efficient front desk and breakfast staff
Good, extensive breakfast
Spacious/cozy rooms in many cases
Comfortable beds
Easy check-in and helpful accommodation (early check/room upgrades)
Convenient location near shopping and dining
Cons:
Repeated cleanliness issues (mold, dirty tubs, hair in hot tub, wallpaper peeling)
Maintenance problems (AC failures, rocking toilets, dusty filters)
Pool unavailable at times
Inconsistent room quality; some rooms poorly maintained
At least one guest felt the suite price didn’t match condition

Categories

Cleanliness
5.5
Multiple guests reported dirty bathrooms, mold, hair in tubs/jets, wallpaper peeling and dusty AC filters — clear weaknesses in housekeeping and maintenance.
Service
9.9
Consistently praised: front desk efficient and friendly, kitchen/breakfast staff kind and engaging; many guests noted great customer service and helpfulness.
Location
8.5
Mentioned positively for proximity to shopping and dining — convenient for guests and appreciated in reviews.
Room Quality
6.7
Mixed reports: some rooms large, cozy and comfortable beds; others had AC failures, rocking toilets, poor bathroom condition or mold — inconsistent room standards.
Amenities
6.8
Breakfast amenity received praise, but pool was unavailable for some and hot tub cleanliness/issues were reported — amenities are uneven.
Value for Money
7
Several guests felt service and breakfast added value, while at least one guest found a suite overpriced given cleanliness/maintenance problems — moderate value.
Food and Beverage
9.4
Breakfast repeatedly described as extensive, complete and very good; staff running breakfast noted as wholesome and welcoming.
Overall Experience
9.4
Majority of stays described as positive, with helpful staff, comfortable beds and good breakfasts leading to many satisfied guests, though some stays were notably poor due to cleanliness/maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Recreational Amenities
Indulge in the indoor pool and 24-hour fitness center for a rejuvenating stay.

Complimentary Buffet Breakfast
Start your day right with a delicious buffet breakfast served daily.

Convenient Location
Just minutes away from Hoosier Park and Anderson Speedway, our hotel is the perfect base for your adventures.

To book your stay at Holiday Inn Express Hotel & Suites ANDERSON NORTH, an IHG Hotel, visit our website now!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 122 reviews
Cleanliness: 5.5
Service: 9.9
Location: 8.5
Room Quality: 6.7
Amenities: 6.8
Value for Money: 7
Food and Beverage: 9.4
Overall Experience: 9.4
A
Antonio
10
Pros:

The ladies doing breakfast here where the best most wholesome people ive ever met.

2025-10-03 • via Nuitee
R
Rick • family
10
Pros:

Front desk staff very efficient. Had paperwork printed & keys ready at check in

2025-10-02 • via Nuitee
M
Marquies • family
10
Pros:

Our room was big a cozy.

2025-09-21 • via Nuitee
C
christopher • family
8
Pros:

The kitchen staff were extremely kind and engaging. They were always wishing you a good day, helpful, and joyous.

2025-09-20 • via Nuitee
S
Sarah • family
10
Pros:

Staff was super friendly

2025-08-22 • via Nuitee
M
Madison • family_with_children
10
Pros:

Our stay here was amazing! My sister and I were traveling across the country with six kids and looking for a safe clean place to stop overnight. This hotel was perfect! They upgraded us to a family suite that was extremely clean and so cozy! They had a great breakfast for all of our kids and just all around had great customer service. The whole experience meant a lot to us!

2025-08-15 • via Nuitee
R
Robert • family
10
Pros:

Check-in was easy. The room was great! The breakfast was a complete breakfast and was very good.

2025-08-11 • via Nuitee
K
Kelly
10
Booking for others is easy!
Pros:

I booked this room for my son and daughter-in-law so they could get away from the kids for their wedding anniversary. I had a special request to decorate before their arrival, and although check-in time had changed from 3pm to 4pm, they not only honored the 3pm check-in time, but also worked with us and let us decorate before they arrived. The couple was Very satisfied with all aspects of their stay, and I am very pleased with the outcome. Recommended.

2025-08-03 • via Nuitee
T
Teresa • family
10
Pros:

The queen suite was really large. The breakfast was extensive and cleanliness was very good. I even felt comfortable walking on the carpet without shoes. Great place!

2025-07-25 • via Nuitee
R
Raymond • family
10
Pros:

Ask for early check and was accommodated with no problem.

2025-07-14 • via Nuitee
D
Damon
10
Pros:

There were other noisy customers.

2025-06-21 • via Nuitee
S
Spencer
10
Pros:

Good

2025-06-08 • via Nuitee
P
patty • partner
8
Pros:

Front desk staff was very friendly and helpful. Our room was okay def not the worst. AC filter had drywall mud and dust in it and the toilet rocked

2025-06-01 • via Nuitee
S
Susan
10
Pros:

Very nice would stay again

2025-06-01 • via Nuitee
E
Erica
4
Mold mold mold
Pros:

We originally rented room 218 a suit with a jacuzzi tub. Hairballs & a few other things came out of the jets, serious lime build up on all faucets. The air in master bathroom didn’t work. They ended up moving us to RM 223 that was full of mold. The air actually quit working in this room a few hours after we got settled. Had we both not of had a couple drinks we would have just drove home. Front desk gave us a $40 discount the next morning which technically wasn’t a discount just the cost difference between the two different rooms. This is not your typical you pay for what you get situation the suite cost us almost $200. We didn’t eat breakfast there so not sure how it was.

2025-05-12 • via Nuitee
J
Jennifer
4
Pros:

Condition of room was terrible. Wallpaper coming off of the wall, condition of bathroom terrible. Very dirty. People were nice however.

2025-05-03 • via Nuitee
J
Jana • family_with_children
6
Pros:

Liked the location and shopping and dining so close. Beds were little messy and the bath tub was not clean. Could have used an eraser to clean the dark spot on bottom of tub and looked like maybe start of mold around the edge of tub that could have been cleaned off. This was the first holiday inn express I had been in that wasn’t beyond expectations. Workers were very friendly though. Bed sheets were clean and no bugs so we stayed!!

2025-05-01 • via Nuitee
B
Beth • family
8
Pros:

The staff was all great but the hotel might be a little understaffed.
A little disappointed to not have the pool available but...

2025-04-29 • via Nuitee
G
Gayla
6
Pros:

There seemed that someone used to toilet before we were in the room the toilet had toilet paper in it. Had to ask for a hair dryer.

2025-04-28 • via Nuitee
R
Randy
10
Pros:

Very quiet and clean. The beds are very comfortable. Highly recommended

2025-04-24 • via Nuitee