Holiday Inn Express Fresno Northwest - Herndon by IHG

Hotels
Holiday Inn Express
8.3 (336 reviews)
7191 W Kathryn Avenue , Herndon , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Spacious rooms
Good value
Cons:
Noise from the freeway
Occasional issues with breakfast selection
Outside noise disturbances

Categories

Cleanliness
8.94
Many reviews praised the cleanliness of the rooms and overall hotel environment.
Service
8.91
Numerous comments highlighted the friendly and helpful nature of the staff.
Location
7.45
Some reviews mentioned the proximity to the freeway as a drawback, though it was also noted for convenience.
Room Quality
7.9
Rooms were generally described as spacious and comfortable, but noise issues were noted.
Amenities
8.43
Positive mentions of breakfast and additional facilities, but room for improvement was noted.
Value for Money
8.39
Generally perceived as good value compared to similar hotels.
Food and Beverage
7.94
Breakfast received mixed feedback, being average at times.
Overall Experience
8.41
Overall positive sentiment reflected in multiple reviews, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Outdoor Pool and Whirlpool
Indulge in relaxation at our Holiday Inn Express with our refreshing outdoor pool and soothing whirlpool. Perfect for unwinding after a long day of exploring Fresno.

Complimentary Hot Breakfast
Start your day right with our delicious hot breakfast buffet featuring a variety of mouthwatering options such as buttery biscuits, omelets, and freshly baked cinnamon rolls. A perfect way to kickstart your morning.

Convenient Amenities and Services
Enjoy the convenience of in-room coffee makers, a microwave, refrigerator, and ironing facilities during your stay. Stay connected with free Wi-Fi throughout the hotel and take advantage of our fitness center, guest laundry services, and shoe shining.

Book now and experience the perfect blend of comfort and convenience at the Holiday Inn Express Fresno Northwest – Herndo.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 336 reviews
Cleanliness: 8.94
Service: 8.91
Location: 7.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.41
N
Naomi solo_traveller us
1
Pros:

Nothing the staff in the front desk were rude

Cons:

The staff in the front desk were rude

2026-05-22 via Nuitee
A
Ambrosio solo_traveller us
10
Pros:

Muy hamable la chica que me atendio

Cons:

Sin comentario

2026-05-16 via Nuitee
M
MARY solo_traveller us
9
Comfortable quiet stay with outstanding breakfast
Pros:

Location was perfect for what we needed. Have stayed there several times. The staff is friendly and welcoming The breakfast buffet is always hot and delicious

Cons:

The tv remote is very difficult to connect with The internet control is behind the tv screen

2026-05-14 via Nuitee
E
E solo_traveller us
10
2026-05-14 via Nuitee
K
Karen couple us
10
2026-05-13 via Nuitee
M
Mayra family_with_children us
10
2026-05-11 via Nuitee
T
Taliri solo_traveller fr
3
2026-05-09 via Nuitee
J
Joe couple us
8
It did the job we needed it to do
Pros:

Location!

Cons:

Seems like a building overdue for a renovation!

2026-05-07 via Nuitee
T
Tyrone family_with_children us
10
Excellent stay and excellent service.
Pros:

The whole experience was excellent. Every member from the front desk, kitchen and cleaning staff were so polite and professional.

2026-05-04 via Nuitee
M
Mateja family_with_children si
10
Pros:

Very clean rooms, very good breakfast. Everything was great

2026-05-01 via Nuitee
B
BHUPINDER couple us
9
Our stay was comfortable.
Pros:

There were sufficient seating, dining room was clean, sufficient food supply, staff was friendly.

Cons:

Location is very convenient, charges are right, facility is clean, staff is friendly. After two days our AC did not work, staff responded promptly, we were offered another room.
I would like to see a safe box in each room.

2026-04-30 via Nuitee
S
Shannon couple us
8
2026-04-25 via Nuitee
couple us
10
2026-04-09 via Nuitee
D
Dan family_with_children se
10
Fantastic breakfast and clean room
Pros:

The reception staff is very helpful with smooth checkin. The room is clean and bed is comfortable. The breakfast is SUPER!!! It is a feast with all different choices. My children love this place and want to be back again. Btw, parking is spacious and safe.

2026-04-08 via Nuitee
T
Theresa couple at
8
2026-04-02 via Nuitee
E
Edna family_with_children us
10
Staff was friendly and attentive. Check in was quick and easy. The breakfast is my husbands and hound kids favorite part
Pros:

Great location.

2026-03-23 via Nuitee
J
Jerry couple us
6
Ok for 1 night
Pros:

Location

Cons:

Noisy. Room carpet wet.

2026-03-22 via Nuitee
O
Olivia couple us
1
Just bad bad bad really never stay at a place like were they put me in
Pros:

It was nice

Cons:

It was ok

2026-03-18 via Nuitee
J
Jennifer extended_group us
7
Pros:

THe location was ideal for what we needed. Nice that breakfast options are plentiful. Appreciated the small gym area and the water filler in the lobby.

Cons:

The beds are on the soft side, if that is your preference. The AC unit is very loud. I know the highway and train are loud, that is a given due to location--it would be nice to offer earplugs in the rooms.

2026-03-17 via Nuitee
D
David family_with_children us
8
Pros:

Great location and very clean with a great breakfast

Cons:

N/a

2026-03-14 via Nuitee