Baymont by Wyndham Mineral Wells

Dirty, under remodeling, not accommodating, housekeeping was hard to come by, no breakfast though it stated it provided breakfast, unhelpful, unfriendly staff

There were dead bugs in my room and smears on the wall of idk what.

Room had mold, dirty, holes in wall, couch would not unfold and was torn almost in half, food left in refrigerator, wall plates for plugs missing, black mold in tub

Everything

Estqbq lleno de cucarachas. Y estaba en remodelación y nunca lo dijieron

Disgusting nothing was clean and hot

Everything

Although room I stayed in was clean and comfortable, hallways and lobby were still in need of upgrade.
Coffee only provided in lobby only.
Single ice machine for entire hotel, other floor ice machines not working.
Elevator working, however rough function..a bit concerning.
Stairwells if elected, minimal lighting, did not feel safe selection over elevator.

Didnt get a refund

NASTY CARPET, NOT CLEAN, TRASH ALL AROUND BUILDING, OUTER BUILDING NOT SECURE!!!!! NO POOL
NO BREAKFAST, VERY DARK AND UNSECURE!!

Nothing

See above

This place is FULL ON UNDER CONSTRUCTION. They are attempting to renovate. The lobby is filled with boxes and boxes of new furniture, fixtures and hardware. When asked, the clerk said a few rooms were being renovated and blew it off. The room looked like it was unfinished. The room had only tables, a king size bed, and one office chair inside this King Suite. This place looked so clean and inviting on booking.com WRONG!! There was a 2"gap in the doorway from the entryway to the bathroom that was about 2" deep. There were two large holes in the walls that had been taped in preparation for texture and paint? Pictures and fixtures were visibly missing. There was what looked like, dried blood splattered on the window curtain. There were large rips in the dust ruffle of the bed. The one office chair was totally broken and unusable. It had ripped up armrests and holes in the seat. Only two lamps worked.

The floors were clean. The sheets were clean. The mattress was clean. The 24" tv worked.

My husband was in the elevator descending from the second floor to the first. It made the worst sound, then opened on the 1st floor. The elevator broke!! When he said something to the clerks they simply said it does that and proceeded to place out of order signs on all three floors! We then had to use a very narrow flight of stairs to get to our room. The first landing on this staircase was very soft. One good jump and you would have fallen right through. It didn't really get better. We talked to the men at the front desk who insisted on telling us this was normal. They refused to help us at all.

After being with my mother in hospice all day at 1130pm my heart was honestly too broken to fight and the look of the clean sheets won this fight. We stayed. We slept off and on as we were able. We left first thing the next morning.

Never have I ever paid money for such an awful experience... let alone $200, just to be told by booking.

Room room was not up to standards it had no sofa pullout couch like stated in online the bed was broke down the furniture had cracks tears there was only one chair in the room it wasn’t clean and the room stunk