Crowne Plaza Monterrey Aeropuerto by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (155 reviews)
Boulevard Aeropuerto 171 Colonia Parque Industrial Nexxus , Monterrey , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Old furniture
Difficult location

Categories

Cleanliness
8.11
The room is reported to be clean, yet there are mentions of an old and musty smell.
Service
9.58
Staff is described as friendly and helpful, providing a high level of service.
Location
6.62
The location is difficult for traffic, and there are safety concerns expressed by staff.
Room Quality
7.57
Concerns about dated furniture and age of the rooms are noted.
Amenities
9.1
Amenities like the breakfast and shuttle service received positive mentions.
Value for Money
9.06
Overall value is considered good with spacious rooms and included amenities.
Food and Beverage
8.61
Breakfast is highlighted positively, though other food items received mixed feedback.
Overall Experience
8.58
A generally positive experience, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:40

Property Description

Convenient Location and Amenities
Located in Monterrey, Mexico, the Crowne Plaza Monterrey Aeropuerto offers free shuttle service to the airport and local attractions. Guests can unwind in the outdoor pool or stay active in the fitness center.

Dining Options
Indulge in authentic Mexican cuisine at Florinda restaurant or grab a quick bite at Dulces Nombres, open for breakfast, lunch, and dinner.

Nearby Attractions
Explore the Cintermex Convention Center, Citadel Shopping Mall, Sesame Street Theme Park, and the Mexican History Museum just a short drive away.

Book now to experience a comfortable stay with excellent amenities at Crowne Plaza Monterrey Aeropuerto!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 155 reviews
Cleanliness: 8.11
Service: 9.58
Location: 6.62
Room Quality: 7.57
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 8.58
J
Joshua • family_with_children • us
6
i dont want to come back
Pros:

close to airport

Cons:

location was tough area for traffic. 6-8am it takes 40mins to go 2 miles. Same in evening 5-7pm. Hotel staff told me not to use taxis they are not safe and to use uber. also told me to stay at hotel because the town is not safe.

2026-01-19 • via Nuitee
J
Johan Alejandro • couple • co
10
2026-01-18 • via Nuitee
S
Sebastien • solo_traveller • es
6
2025-12-26 • via Nuitee
L
Ludo • family_with_children • nl
7
2025-12-16 • via Nuitee
H
Hernandez • family_with_children • mx
9
Pros:

Atencion

Cons:

Alimentos

2025-12-12 • via Nuitee
A
Alejandro • family_with_children • mx
10
2025-11-17 • via Nuitee
M
María del Rosario J. • couple • us
10
2025-11-06 • via Nuitee
P
Paulo • solo_traveller • br
6
Pros:

Café da manhã bom

Cons:

As instalações de um modo geral já estão muito velhas e o preço é muito caro

2025-10-31 • via Nuitee
M
Mark • solo_traveller • us
2
Old and dated furniture - sad to think they call themselves Crowne Plaza. This place does not meet the quality level ex
Pros:

Old and dated furniture - sad to think they call themselves Crowne Plaza. This place does not meet the quality level expected.

Cons:

Old and dated furniture - sad to think they call themselves Crowne Plaza. This place does not meet the quality level expected.

2025-10-30 • via Nuitee
C
Claudia • couple • us
10
Excelente lugar para descansar de un largo viaje.
Pros:

Muy bonito desde que entras, cuarto amplio y muy limpio. Camas muy comodas, baño grande, el cuarto tiene de todo, cafetera, escritorio de trabajo, TV con cable, closet, agua. Vale cada peso que se paga. Hotel silencioso con bonita vista, estacionamiento de renta para semana por si viajas, precio accesible y no necesitas reserva previa para dejar tu auto.
Tienen un comedor bueno y servicio al cuarto.
Tienen Van otra llevarte al aeropuerto y recogerte. Personal muy amable.

Cons:

Todo excelente, no tengo queja.

2025-10-05 • via Nuitee
L
Luiza • solo_traveller • br
8
Pros:

Os funcionários e o café da manhã são os grandes destaques do hotel. Nota 1000 para ambos!

Cons:

O quarto é muito antigo e cheira a mofo. O chuveiro/banheiro tem bastante a melhorar, inclusive a limpeza do box.

2025-10-02 • via Nuitee
T
Tiberiu Andrei • solo_traveller • it
8
2025-09-30 • via Nuitee
H
Humberto • solo_traveller • br
9
2025-09-15 • via Nuitee
H
Hongrong • couple • cn
5
2025-08-12 • via Nuitee
D
Dominique • family_with_children • ch
8
2025-08-10 • via Nuitee
E
Ernesto • family with young children • mx
10
Exceptional
2025-06-21 • via Nuitee
E
Eva • review category business travellers • us
10
Superb
Pros:

Location very clean

Cons:

Everything was so wonderful that I do t have any dislikes

2025-06-11 • via Nuitee
I
Isai • young couple • us
7
Good
2025-02-10 • via Nuitee
A
Alkorg • family with young children • mx
10
Exceptional
2025-01-26 • via Nuitee
I
iliana
10
Great layover
Pros:

Long Airport layover so we decided to rest before next flight, close to airport and had a restaurant for dinner with good food

2024-12-24 • via Nuitee