Jerusalem Panorama Hotel

My room had an incredible view of the Temple Mount! Very nice people!

A very good hotel with a very good breakfast, good sized room and shops very close by.
The hotel is quite a walk away from the Lions Gate into the Old City but it's an easy and nice walk and there really didn't seem to be much else in the area.
Be aware when booking this hotel that if you come into the main bus or train station in Jerusalem and try to get to this hotel, not every taxi driver can take you there. Not too incredibly difficult in the end, but it was a problem that I didn't plan for.
Overall recommended.

Room could have been a lot cleaner. It was smelly and had a dusty odour. The bathroom drain was full of hair and the fake flowers were full of dust and we had to rest them outside on the verandah that had no table or chairs so impossible to enjoy unless standing.

Room is big, but is no parking in the facility. So is hard to find parking in the street

The hospitality was amazing. Abu Mohammed and Mohammed really looked after us, gave us advice on getting around Jerusalem, accommodated us with a late check in and late check out. Location is good for getting to Al Aqsa mosque and Muslim quarter. The view at breakfast is amazing with views of the dome of the rock and Al Aqsa. Breakfast is fresh and healthy.

Let’s place smells and the rooms are tiny

I liked the staff and their helpfulness. The hotel needs refurbishment. I would work on one room at a time.

Management and staff - very helpful and friendly.
The hotel has spectacular views.

Overall, our group of 17 had a nice time in this hotel, Apr 25-May 2. We chose it because of our budget and especially the view of Jerusalem on the 6th floor for breakfast each day. We also needed a place that provided breakfast, and there were many choices as well as a variety of eggs, easy side up, boiled, and scrambled. We also wanted to experience Jerusalem, outside of the Jewish sector. There was a small fruit and vegetable store just in walking distance from the hotel, with fresh oranges, apples, etc. One complaint was the fact that on the 4th floor, we had to run the water for a while until it got hot enough for a shower. Then if someone got up too late, the hot water was gone and they only got a warm shower. We loved the fact that we were able to use the 6th floor for several pizza meals for our family. We thank the staff for their help and kindness to us. The hotel is old and dated, but it was comfortable enough for us to enjoy our time in Jerusalem. A couple of comments about the hot water, which might be remedied by installing an auxillary water heater between the main water heater and the room distant from the main. Also we noted that the emergency exit to the fire escape was locked closed, thus not available for emergency exit.

The location of the Jerusalem Panoramic hotel is excellent for visiting sites by foot such as the City of David, mount of olives and the western wall all a 20 minute walk away. Although the valley is very steep so you need to be fit to do these walks.

The room is spacious with two comfy twin beds, two chest of drawers, a wardrobe, desk, chair and kettle. Although the kettle cannot reach the plug from the desk! There are two large windows which have some views of the old city and a balcony you can go out on.

There aren’t enough plug sockets, there is only one in the room and one in the bathroom.

The bathroom has a toilet, sink and combined bath, shower. There is a good stock of toiletries which get replenished. With soap, shampoo, toilet paper, coffee, sugar, paper cups & stirrers. It’s all very dusty and dirty though.

The hotel provide an excellent breakfast with fruit juice, tea, milk, fruit, salad, meats, pitta breads, toast, butter, jam, potatoes, vegetables, fried & scrambled eggs. On some days pastries and cake as well. The view is excellent you can see a panoramic view of Jerusalem which is such an incredible way to start the day.

The Jerusalem Panoramic hotel is fab if you want a no frills experience. The location is great for sightseeing but the hotel is in serious need of refurbishment, if you want a luxury experience this hotel isn’t for you. The breakfast was excellent and you cannot beat the panoramic view of the old city.

Very Very good hotel the customer service is very good and the location is great

Great location with walking distance to mt of olives and western wall, mosques. Great view of JerusLem from
The roof top restaurants. Rooms have all the required badic aminities, cld be cleaner but overall great and very helpful host

Older hotel with minimal services. No ice machines, dirty carpets. Manager says they will fix slowly. It’s a family business
But the view of Mount Olives and Mount temple spectacular

This hotel is beyond good, Amazing service and Easy Access.

The hotel is in terrible condition. The staff is awful. They lied to us . We booked a triple room but when we arrived they gave us a double room. Upon asking they said they do not have anything else when we asked for a refund they offered a four-bed room when we reached there we found the room had water leakage, the whole carpet was wet and musty . We were getting late so we accepted a two-bed room with a condition that they will change the room next day. A 3rd bed was put in which made the room very cramped leaving barely any space to move around . The bathroom had hair on the floor and in the shower. The telephone shower head attachment kept falling off. The first time when I opened water for shower it came out muddy with grains of sand . Water took forever to adjust the temperature and become clean . Next day when we came back we were told there were many new check-ins so they wont change the room There was a new person at the desk who said they know nothing about any room change despite of the person in the morning even telling us what room #. There was a new person at the front desk every night who was ruder than the night before . They did nothing about the room every time saying talk to the management but giving us nothing to reach them. Final day we were told deal with Expedia... we can’t do anything. All in all horrible front desk staff and terrible condition of hotel. Took more money for a triple room but scammed us with a room for two. BIG CHEATS....RUN RUN RUN

The Panorama Hotel has an excellent location close to the Old City. It was walking distance for us, though we are use to walking. The staff seems to really care about the guests. We missed breakfast one day and they brought food to our room. Also, we were assisted by the frint desk in finding a cab ride on the Rosh Hashana holiday when most places were closed. They have limited free parking as well. We will likely be back.

DO NOT STAY HERE UNDER ANY CIRCUMSTANCES! Waited a long time for guy on the front desk for check in. The guys on the front desk are the spoiled sons of the owner. They don't care! They make you pay for the room in advance as it is so disgusting you would demand your money back soon after checking in. Only good point of this hotel is the view of the Old City. Also the little convenience store across the street has good internet. Hotel internet, didn't work, TV didn't work. They said they would fix both but didn't. The elevators were dangerous. Breakfast was terrible and unsanitary. Risked it once. I got sick. Dirty Old man who showed me the room inappropriately touched one of the young girls in the elevator. In the room there was garbage on the floor and under the bed from the previous several guests. Obviously not vacuumed. I could not understand why there were new bed sheets on top of the bed. I realized that they did not change the sheets as there was hair on the sheet from the previous guest. So I changed the sheets. Most Taxis won't go to that area as it is sorta dangerous. Brawl outside the hotel one night involving dozens of really angry screaming men. SCARY! Cops often waiting nearby. Gunshots. All of this I can tolerate but: THE SMELL of my room was disgusting. I couldn't stand the rotten dirty smell. I couldn't stay the full three nights even though I paid. Disgusting dirty smell and cockroaches too. Owners could care less about guests. DON'T STAY HERE!!

We loved and enjoyed it very much. Decent place to stay, close to what we wanted to do. Breakfast was great and lovely. The staff was amazing and friendly. The only thing I dislike was the smoking. Even though it is a non smoking hotel, the staff smokes in the office and therefore the lobby was filled with smoke.

Great view of old city, unobstructed. Breakfast area on 6th floor has panoramic views as well, good breakfast

Great view overlooking temple mount . Great staff, very helpful. Breakfast on 6th floor overlooking old Jerusalem, beautiful. Large selection at breakfast. Instant coffee only problem. Short walk to my of olives, Gethsemane, lions gate.