Hotel Benzz Park Chennai

Hotels
6.6 (56 reviews)
62 Thirumalai Pillai Road , Chennai , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Poor cleanliness
Limited food options

Categories

Cleanliness
4.74
Several reviews complain about cleanliness issues, such as dirty bathrooms and poorly maintained rooms.
Service
7.72
While there were some complaints about the staff's attitude and responsiveness, other reviews noted helpful staff.
Location
8.26
The location received praise, with mentions of its excellent positioning.
Room Quality
7.21
Rooms are described as spacious; however, issues like faulty keys and cleanliness negatively impact the score.
Amenities
6.74
Amenities suffer from renovation issues, limiting food services which affects the overall experience.
Value for Money
7.2
Some reviews indicate a fair price for the experience, while others feel the value doesn’t meet expectations due to service issues.
Food and Beverage
4.24
Complaints about the limited and cold breakfast spread lead to a low score.
Overall Experience
6.72
Mixed reviews indicate both positive aspects and significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:15

Property Description

Luxurious Accommodations

Indulge in our air-conditioned rooms with city views, ensuring a comfortable and relaxing stay. Experience top-notch amenities such as free WiFi, private parking, and room service.

Dining and Entertainment

Savor delectable meals at our on-site restaurant and unwind with a drink at the bar. Enjoy a vibrant dining experience without leaving the comfort of the hotel.

Convenient Location

Located near popular attractions like Spencer Plaza Mall and Government Museum Chennai, our hotel offers easy access to the best of the city. Explore Chennai with ease from our centrally situated property.

Experience luxury and convenience at Hotel Benzz Park Chennai. Reserve your stay now for an unforgettable experience.

Important information:

The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room is booked.

The property reserves the right of admission. Accommodations can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.

The property accepts bookings only from non-local guests. Guests whose residence is within the same city as the property will not be allowed to check in.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAA

Location

Guest Reviews

6.6
Based on 56 reviews
Cleanliness: 4.74
Service: 7.72
Location: 8.26
Room Quality: 7.21
Amenities: 6.74
Value for Money: 7.2
Food and Beverage: 4.24
Overall Experience: 6.72
S
Sandeep solo_traveller in
1
Worst experience
Pros:

Location only

Cons:

Late check in. No room till 8.30 pm.
Facilities
Breaker noise from morning. Worst place to stay

2026-02-12 via Nuitee
S
Shaunak Bhattacharjee family_with_children in
9
15 mins walk from VAC
Pros:

Rooms, Staff

Cons:

Breakfast

2026-01-17 via Nuitee
C
Chakkaravarthy extended_group in
9
2026-01-13 via Nuitee
Z
Zameeruddin couple in
4
Pros:

Location

Cons:

Very bad break fast

2026-01-13 via Nuitee
I
Ignacio family_with_children es
10
Pros:

Habitaciones gigantes y limpias

Cons:

Edificio de al lado en obras

2025-12-25 via Nuitee
P
Priyanka family_with_children in
9
2025-12-04 via Nuitee
E
Elayaraja solo_traveller ae
7
2025-11-18 via Nuitee
V
Vijayaraghavan couple in
9
Overall a good hotel but needs improvement.
Pros:

1. Excellent location
2. Rooms are big with big washrooms
3. Rooms are quite clean.
4. Room service is quite good and charges are reasonable.

Cons:

1. No views from windows.
2. Breakfast spread is limited and were not kept warm. Hardly any attender to attend the customers.
3. One of the remotes of TV needed battery. In spite of staff aware of it not replaced.

2025-11-10 via Nuitee
S
Sanggari extended_group my
8
Good stay and worth the price
Pros:

Great customer service. Very helpful and informative staffs. Comfortable room

Cons:

Breakfast is very limited and almost the same every day. Room had Aircond sound which is kind of uncomfortable and the staffs couldn’t do anything about it even though after we complained about this.

2025-09-13 via Nuitee
T
Thahiraby couple fr
4
Je ne reviendrai plus
Pros:

L’emplacement

Cons:

Encore des Travaux et impossible de dormir!!
On nous a donné une chambre qui donnait juste à l’arrière des travaux et visible pour les clients… c’est pas Top! Quand on rentre dans la chambre avec la carte , la lumière ne s’allume pas automatiquement !!! Faut aller se déplacer dans le noir jusqu’au chevet pur allumer?! Puis à chaque douche, l’eau coule à l’arrière, du coup sol très très glissant. chambre pas bien nettoyé. Petit déjeuner froid … très déçue!

2025-09-03 via Nuitee
J
Josna extended_group us
8
2025-09-03 via Nuitee
Y
Yogendran family_with_children gb
1
Pros:

Nothing

Cons:

We have booked the hotel with the pictures which you advertised. Once we go there even the first inspiration the staff didn’t say a hello even. Very rude attitude with her. Then they let us to go to the room. The appearance of the room looked very good. But after we stay only we have found out that the room wasn’t clean very well. The toilet was smelly even the toilet was not use. The bathroom cubical drainage was in a very poor condition. Water won’t go through the drainage. We felt like we are bathing in a flooded cubical. It was leaking to the toilet after fill up. Absolutely disgusting stay with the hotel. I won’t book again for ever in this hotel.

2025-08-20 via Nuitee
A
Anusiah family_with_children be
6
Pros:

Room was spacious and clean.

Cons:

My room key was faulty when I was taken to my room. Due to this the power kept turning off. Initially someone came to show me where the controls were, but it didn't help. Another guest went to complain about it to reception. Luckily a staff realized about the faulty door key n had it replaced. Information about local shops and eateries would been helpful as I was a solo traveler. Tuk tuk driver ripped me off after dropping me off at the hotel.
On very early morning check out, night staff were helpful to getting me a cab to the airport.

2025-07-31 via Nuitee
M
muthu solo_traveller in
8
2025-07-31 via Nuitee
R
RIJAS solo_traveller in
3
Pros:

Staff not good. Especially restaurant staff.

Cons:

Nothing I like.

2025-07-10 via Nuitee
S
Santhosh extended_group gb
5
Pros:

Under renovation , no kitchen food brought in from outside , so delay in service

2025-07-08 via Nuitee
U
Umberto family with young children be
1
Bad
Cons:

Terrible experience – absolutely not worth four stars!

We stayed here for one night – and that was already one too many. Upon arrival, our driver was spoken to in a very rude manner and was not allowed to park the car at the hotel. There are also no facilities for drivers to stay overnight, which is something many travelers in India would reasonably expect.

The rooms were clean – and that’s the only positive point we can mention. The rest of the stay was extremely disappointing. Major construction work is currently going on, causing a lot of noise, dust, and an overall unpleasant atmosphere. This was never communicated to us beforehand – very dishonest towards guests.

Breakfast was a disgrace for a hotel that claims to be four-star quality. The so-called "continental" options were limited to some toast, butter, and fruit. The Indian breakfast had more variety, but most items smelled sour and seemed far from fresh. In the bar, we even saw cockroaches. The central air conditioning made such loud noise that sleeping was very difficult.

To make things worse, we were charged an additional 1800 INR for a simple camp bed for our driver – someone whose good night's rest is crucial for our safety.

We understand that renovations may be necessary, but communicate this clearly and temporarily close your doors if you cannot guarantee basic comfort. Right now, you are delivering an experience unworthy of the term "hotel."

Do not book here. It’s absolutely not worth your money.

2025-06-21 via Nuitee
V
Vijayaraghavan young couple in
9
A good hotel. Can become better.
Pros:

1. Location is good.
2. Rooms are spacious and clean.
3. Room rent is reasonable.
4. The breakfast spread has improved compared to our last visit.

Cons:

1. When we checked in the staff was not available to take us to room.
2. The TV was not working till we called the staff to set it right. Could have done it before we entered the room.
3. The restaurent was not available for dinner as the hotel was catering to a group.

2025-06-18 via Nuitee
A
Arun young couple ae
5
Passable
2025-06-11 via Nuitee
S
Subramanian solo traveller sg
8
Very good
2025-05-13 via Nuitee