Holiday Inn Houston-Webster by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (501 reviews)
302 West Bay Area Boulevard , Webster , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location is convenient for events
Friendly and accommodating staff
Breakfast options are well-received
Cons:
Multiple complaints about cleanliness and odors
Some issues with room conditions and maintenance

Categories

Cleanliness
6.75
Multiple complaints about moldy and smelly rooms, as well as dirty linens.
Service
9.25
Staff was generally friendly and accommodating; some delays noted.
Location
9.25
Convenient location close to event venues and restaurants.
Room Quality
6.25
Negative mentions regarding room conditions like odors, old furnishings.
Amenities
7.75
Limited amenities noted, but breakfast received positive feedback.
Value for Money
8.25
Good price for the location, despite issues noted.
Food and Beverage
8.25
Breakfast was noted as very good, but no other mentions.
Overall Experience
8.25
General dissatisfaction from some guests but positive experiences from others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:25

Property Description

Modern Rooms with Amenities
The Holiday Inn Houston-Webster offers stylish rooms equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and work desk, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can unwind in the indoor pool, stay active at the fitness center, and dine at Kem’s restaurant serving delicious American cuisine. The on-site convenience store provides quick bites for those on the go.

Additional Services
With a 24-hour front desk, cash machine, and laundry facilities, Holiday Inn Houston-Webster prioritizes guest convenience, making sure all needs are met during their stay.

Experience comfort and convenience at Holiday Inn Houston-Webster. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

8
Based on 501 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
I
Ikechukwu solo_traveller ca
10
2026-08-15 via Nuitee
M
Max Geertsen family_with_children nl
2
Viel tegen door de stank
Pros:

Lokatie

Cons:

De kamer stonk enorm! Hele penetrante geur hing op de kamer.

2026-07-19 via Nuitee
D
Donna family_with_children us
8
Pros:

The location was excellent. I enjoyed it being large and accessible to amenities.

Cons:

There was only 1 lamp in the room. The room was very dark. There light between the beds was missing.

2026-07-16 via Nuitee
R
rudy solo_traveller fr
5
Pros:

Emplacement space center

Cons:

Chambre et salle de bain qui n'étaient pas propres. Des cheveux et poils...
Piscine eau douteuse.
Machine à café avec un sachet utilisé qui datait et avait moisi.
Salle de bain vétuste.
A ce prix on s'attend au moins à plus de propreté.
C'est la première fois que je suis déçu par un holyday inn qui d'habitude est à un autre standard

2026-07-15 via Nuitee
C
Clinton couple us
8
2026-07-15 via Nuitee
S
Shelli couple us
9
2026-07-13 via Nuitee
J
Josh solo_traveller us
9
2026-07-09 via Nuitee
S
Sherr solo_traveller us
1
Worse suite ever!
Pros:

Nothing. My room was deplorable!

Cons:

My suite was deplorable! No Phone, no clock, missing chair, no pictures, toilet seat didn't match toilet (round seat on Oval toilet) bedspread had stains on it that looked like blood, blanket had holes in it, couch had paint on it. This suite was horrible. It should have never been rented out! I want my money back for my first night's stay.

2026-07-08 via Nuitee
J
Josh solo_traveller us
9
Comfortable, could use all new carpet everyone and a little more parking
2026-07-07 via Nuitee
V
Victor couple us
6
2026-07-07 via Nuitee
C
Christi couple us
10
2026-07-07 via Nuitee
L
Luis solo_traveller mx
9
2026-07-06 via Nuitee
J
Jose solo_traveller us
7
Pros:

The location, quite, plenty of restaurants around walking distance...

Cons:

Price

2026-07-01 via Nuitee
T
Tetiana family_with_children us
10
2026-06-29 via Nuitee
P
PIN-HSIN family_with_children tw
10
2026-06-27 via Nuitee
K
Kassab solo_traveller us
6
2026-06-27 via Nuitee
J
Jamaya couple us
10
2026-06-25 via Nuitee
J
Jamaya couple us
10
2026-06-25 via Nuitee
N
Nesloney couple us
9
Very comfortable rooms and a great shower: )
Pros:

The room was large, the bed and sheets were awesome, the shower was so good and the a/c was cold. They are remodeling so that is a process. There were a few minor things but all in all we would stay there again, it was convenient to the doctors office and the price was really good. The buffet was $12.99 and kids eat free so you can't beat that. The employees were nice and very helpful.

Cons:

The coffee maker in the room didn't work and was too high for me to get it down and I'm average height.
The coffee in the buffet was warm not hot and the salt shakers had food on the top and that was about it. Very insignificant things.

2026-06-24 via Nuitee
J
Jenkings solo_traveller za
9
Pros:

The staff were very friendly and helpful. The swimming pool was sparkling blue. The breakfast was excellent and the staff member was very attentive- clearing our table as we finished each course. The breakfast had a wide range of food. Room was clean and spacious.

2026-06-20 via Nuitee