Holiday Inn Houston-Webster by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (508 reviews)
302 West Bay Area Boulevard , Webster , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location is convenient for events
Friendly and accommodating staff
Breakfast options are well-received
Cons:
Multiple complaints about cleanliness and odors
Some issues with room conditions and maintenance

Categories

Cleanliness
6.75
Multiple complaints about moldy and smelly rooms, as well as dirty linens.
Service
9.25
Staff was generally friendly and accommodating; some delays noted.
Location
9.25
Convenient location close to event venues and restaurants.
Room Quality
6.25
Negative mentions regarding room conditions like odors, old furnishings.
Amenities
7.75
Limited amenities noted, but breakfast received positive feedback.
Value for Money
8.25
Good price for the location, despite issues noted.
Food and Beverage
8.25
Breakfast was noted as very good, but no other mentions.
Overall Experience
8.25
General dissatisfaction from some guests but positive experiences from others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:25

Property Description

Modern Rooms with Amenities
The Holiday Inn Houston-Webster offers stylish rooms equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and work desk, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can unwind in the indoor pool, stay active at the fitness center, and dine at Kem’s restaurant serving delicious American cuisine. The on-site convenience store provides quick bites for those on the go.

Additional Services
With a 24-hour front desk, cash machine, and laundry facilities, Holiday Inn Houston-Webster prioritizes guest convenience, making sure all needs are met during their stay.

Experience comfort and convenience at Holiday Inn Houston-Webster. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

8
Based on 508 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
E
Emma • couple • gb
8
Great if your visiting the Space Centre
Pros:

Good facilities
Close to the Space Centre
Room comfortable and clean

2026-10-26 • via Nuitee
C
Chad • couple • us
5
Horrible smell!
Cons:

We traveled due to medical testing. The hotel had a horrible smell. The smell was awful on the 5th floor where we were staying. I seleted the room online because of the room pictures that were posted. I selected this hotel due to carpeted rooms. The room did not look like the photos and there was no carpet. There were plenty of much cheaper hotels available. After seeing this hotel in person and experiencing the smell, I do not feel the price reflected the quality.

2026-10-26 • via Nuitee
R
Ryan • family_with_children • us
1
2026-10-22 • via Nuitee
C
Carlos Julio • couple • co
10
Pros:

Buen servicio y bastante tranquilo

Cons:

Su tranquilidad

2026-10-22 • via Nuitee
P
Penny • family_with_children • nz
8
Pros:

Comfortable beds.
Front desk personal were very helpful

Cons:

No hot water in 1st room.
2nd room hot water took so long to come through. Thought we had no hot water again.

2026-10-21 • via Nuitee
J
Josh • couple • us
9
2026-10-21 • via Nuitee
M
Michele • family_with_children • us
1
DO NOT SETTLE - pay the extra for a Marriott
Cons:

The shower filled with brown water and wouldn't drain. It smelled awful on the entire floor and the bathroom was worse. There was no bedding for the sofa bed and the bedding we were given had holes in every linen. Thankfully my kids brought their own blankets. I'm very disappointed. Holiday Inn used to be a reliable hotel for middle class standards. It's in line with motel 6 now.

2026-10-19 • via Nuitee
R
Rodney • family_with_children • us
7
Pros:

Good service clean

Cons:

Under construction

2026-10-19 • via Nuitee
A
Amber • family_with_children • us
8
Nice property
Pros:

Hotel was clean, ample parking and food within walking distance.

Cons:

The elevator situation was a little weird. Once renovations are complete I think it will be great.

2026-10-18 • via Nuitee
R
Reginald • family_with_children • us
9
Pros:

Everything was great

Cons:

The air conditioner was very noisy... could not sleep from the noise.

2026-10-15 • via Nuitee
H
Hande • family_with_children • us
3
Pros:

Kahvaltı ve yemek servis personeli

Cons:

Oda temiz değildi ve rutubet kokuyodu. Yatak ve yastıklar yeteri kadar temiz değildi. Yatak rahat değildi.

2026-10-15 • via Nuitee
L
Lavern • family_with_children • us
8
Tbe hotel was really affordable and the room was bery roomy and comfortable
Pros:

The property was very affordable and great for my needs.

Cons:

It was under renovation and the indoor pool and hot tub didn’t look very clean. I would not allow my son to swim in it.

2026-10-14 • via Nuitee
P
prasad chowdary • couple • us
8
2026-10-12 • via Nuitee
O
Octavia • couple • us
4
2026-10-07 • via Nuitee
P
Patricia • couple • us
9
Will use location again
Pros:

Big room, was able to get reasonably priced meal on premise. Good location for my needs. Friendly staff.

2026-09-19 • via Nuitee
G
Ginger • solo_traveller • us
8
2026-09-13 • via Nuitee
R
Repunzal • solo_traveller • us
10
Pros:

Even though they were under construction. The atmosphere and stuff was in point.

Cons:

I couldn't get room temperature to cool enough through out the night while sleeping.

2026-09-13 • via Nuitee
S
Sherry • couple • us
9
Pros:

Close to highway but not on highway

Cons:

My I phone wouldn’t hook up to Wi-Fi I couldn’t make or receive any calls or messages unless I went outside

2026-09-12 • via Nuitee
M
Melissa • family_with_children • us
9
2026-09-10 • via Nuitee
P
Pamela • solo_traveller • us
8
2026-09-06 • via Nuitee