Holiday Inn Houston-Webster by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (452 reviews)
302 West Bay Area Boulevard , Webster , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location is convenient for events
Friendly and accommodating staff
Breakfast options are well-received
Cons:
Multiple complaints about cleanliness and odors
Some issues with room conditions and maintenance

Categories

Cleanliness
6.75
Multiple complaints about moldy and smelly rooms, as well as dirty linens.
Service
9.25
Staff was generally friendly and accommodating; some delays noted.
Location
9.25
Convenient location close to event venues and restaurants.
Room Quality
6.25
Negative mentions regarding room conditions like odors, old furnishings.
Amenities
7.75
Limited amenities noted, but breakfast received positive feedback.
Value for Money
8.25
Good price for the location, despite issues noted.
Food and Beverage
8.25
Breakfast was noted as very good, but no other mentions.
Overall Experience
8.25
General dissatisfaction from some guests but positive experiences from others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:25

Property Description

Modern Rooms with Amenities
The Holiday Inn Houston-Webster offers stylish rooms equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and work desk, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can unwind in the indoor pool, stay active at the fitness center, and dine at Kem’s restaurant serving delicious American cuisine. The on-site convenience store provides quick bites for those on the go.

Additional Services
With a 24-hour front desk, cash machine, and laundry facilities, Holiday Inn Houston-Webster prioritizes guest convenience, making sure all needs are met during their stay.

Experience comfort and convenience at Holiday Inn Houston-Webster. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 452 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
S
Simmons • family_with_children • us
10
Awesome hotel
Pros:

Everything was great,pool warm great food , great area as well ,very quiet and relaxing

2026-04-06 • via Nuitee
T
Trevor • couple • us
10
2026-04-05 • via Nuitee
D
Dominique • extended_group • us
9
A great choice for being in the area, helpful staff and clean comfortable rooms. Overall a great place to stay
Pros:

Amazing location and comfortable! The hotel is clean and staff was very helpful and accomodating

Cons:

A few things were missing in the room at the beginning, but we were able to get it fixed and switched rooms right away ☺️

2026-03-31 • via Nuitee
M
Mary • couple • us
10
2026-03-26 • via Nuitee
C
Castillo • couple • us
10
We both very happy
Pros:

Very pleased!

2026-03-23 • via Nuitee
M
Melissa • extended_group • us
10
Pros:

great stay

Cons:

none

2026-03-21 • via Nuitee
M
Marilyn • family_with_children • us
10
Convenient location and rooms were located close to each other.
Pros:

Breakfast was adequate. Indoor pool a plus for kids. Location convenient and near freeway. Staff was very helpful and friendly.

Cons:

We were very pleased with our stay there. It was exactly what we needed to continue our travel.

2026-03-21 • via Nuitee
R
Richard • solo_traveller • au
10
Pros:

Céntrico, bien ubicado en Texas

Cons:

Opciones en comidas y bebidas

2026-03-16 • via Nuitee
L
Lucinda • couple • us
5
It was ok
Cons:

This location is in need of major facelift. Furniture is worn out, dripping bathtub faucet. Very outdated

2026-03-14 • via Nuitee
A
Amalia • extended_group • us
10
Enjoy the stay
Pros:

Terrific

Cons:

N/a

2026-03-14 • via Nuitee
N
Nicole • couple • us
5
Cat pee rooms
Pros:

Close to food

Cons:

Our room smelled like cat pee so bad! It was horrible, we ended up switching rooms with my parents since they are nose blind.

2026-03-13 • via Nuitee
E
Erin • family_with_children • us
7
Pros:

It smelled really nice when we came in. Unfortunately the room didn’t smell as good, but it was clean and comfortable.

Cons:

The breakfast options were a little lacking, but the staff were all friendly.

2026-03-13 • via Nuitee
T
Trampus • couple • us
9
Pros:

Ron was nice and clean.

Cons:

Small bathroom

2026-03-12 • via Nuitee
J
Jennifer • family_with_children • us
2
Very disappointed
Pros:

Location was convenient

Cons:

Rooms on 5 smelled HORRIBLE. We had to go back down and ask to be moved. They moved 2 of our 3 rooms to different floors and different room designs.

2026-03-04 • via Nuitee
Y
Yuji • family_with_children • us
7
2026-03-02 • via Nuitee
C
Christina • couple • us
10
Great stay! The entire staff was great!!
Pros:

It was nice and clean

Cons:

The halls and rooms had an odor. Also, had to ask front seat for handsoap & body wash, both were completely empty.

2026-03-01 • via Nuitee
Y
Yordan • family_with_children • us
9
OK
Pros:

The interior

Cons:

Not including breakfast.

2026-02-25 • via Nuitee
E
Eun mi • extended_group • kr
8
넓고 편안한 분위기의 숙소
Pros:

갤버스톤 해변에 갈 생각이여서 여기에 숙소를 잡았어요.스페이스 센터에도 방문 할 예정이어서 이 근처로 소를 예약했어요. 거리 적당하고 좋았습니다. 주변도 안전한 편이었어요.

Cons:

숙소도 넓고 좋았는데 조명이 너무 어두웠어요 저한테는 너무 어두워서 답답 했어요. 그거 위엔 별로 불편한 게 없었습니다. 그리고 조식은 기대를 너무 해서인가 조금 아쉬웠습니다

2026-02-24 • via Nuitee
L
laura • family_with_children • us
10
Heated pool great beds great
Pros:

Very close to NASA 😊 breakfast had good variety fresh fruit

2026-02-24 • via Nuitee
N
Nelson • solo_traveller • br
8
2026-02-24 • via Nuitee