Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Old facilities needing renovation
Loud HVAC system

Categories

Cleanliness
8.05
The hotel is old with some modern updates but really in need of renovation; rust around the toilet.
Service
10
Staff are exceptionally accommodating and friendly, with great attention to detail.
Location
10
The location is central to old town Alexandria, with a lively atmosphere.
Room Quality
9.05
Well-appointed room but old and in need of renovation; HVAC unit is loud.
Amenities
10
Amenities are standard but could be improved.
Value for Money
8.55
Given the overall experience, it felt overpriced for the quality.
Food and Beverage
9.55
The Palmetto Cafe had a nice breakfast menu and service was very good.
Overall Experience
10
Overall a memorable and enjoyable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:33

Property Description

Luxurious Amenities
Indulge in the historic charm of our Charleston hotel, boasting an indoor and outdoor saltwater pool, a full-service spa, and a rooftop bar offering stunning city views.

Culinary Delights
Savor the flavors of the South at our 3 restaurants, including the Charleston Grill with live jazz, Palmetto Cafe for casual dining, and the upscale Thoroughbred Club for cocktails.

Prime Location
Conveniently situated in downtown Charleston, our hotel is just steps away from top attractions like the College of Charleston and the South Carolina Aquarium.

Experience the epitome of Southern hospitality at The Charleston Place. Book your stay now for an unforgettable getaway.

Important information:

Bedding options for the Deluxe Room with City View is based on availability and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 56 per day.

Location

Guest Reviews

9.4
Based on 671 reviews
Cleanliness: 8.05
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 10
Value for Money: 8.55
Food and Beverage: 9.55
Overall Experience: 10
H
harrymo2026 Business
10
Beautiful hotel
Pros:

I was really impressed with the hotel it was one of the most beautiful places I have stayed I travel 6 days a week. Sam the bellman was exceptional. He made my trip even more special and is very appreciated.

2026-03-12 via Tripadvisor
V
Voyage59687885597 Family
10
Great
Pros:

Had a great time and Sam H was the best!! Sam was very kind, friendly, and helpful!

2026-03-11 via Tripadvisor
C
cfberkson Solo travel Sarasota, Florida
10
Charleston Luxury Gem
Pros:

We have previously been staying for years at the Bennett. Things are not what they used to be there. Rediscovered Charleston Place and wow what an experience. Everyone from Sam the doorman to front desk to housekeeping to bar and restaurant staff are top notch! So professional and such great service. New renovations are beautiful. Food and drink outstanding! We can't wait to return.

2026-03-11 via Tripadvisor
O
Oliverpopesimmons Business Dubai, Emirate of Dubai
10
W/e getaway.
Pros:

Great hotel! Exceptional service, a great place, and a very convenient location near everything. The entire staff were welcoming and caring.

2026-03-10 via Tripadvisor
J
joncD2872HJ Business
10
Wonderful
Pros:

Michaela provided excellent customer service as well as overall experience. Her polite and friendly demeanor is an uncommon characteristic in today’s age.

2026-03-09 via Tripadvisor
T
triciaallison50 NONE
10
Lovely Charleston Hotel
Pros:

Perfect location, excellent service, beautiful accommodations. I will surely be back here during my next visit to Charleston!

2026-03-09 via Tripadvisor
C
Carmen couple us
10
Definitely 5-Star! Great service. Beautiful accommodations!
Pros:

Beautiful!!

Cons:

Nothing

2026-03-09 via Nuitee
9
984daynal Business
10
Incredible.
Pros:

Bessis is the epitome of hospitality. What a wonderful experience.

2026-03-08 via Tripadvisor
S
Safari47120209505 Business Lexington, North Carolina
10
Our driver Greg Lewis was wonderful!!
Pros:

Wonderful stay. Greg Lewis was our driver for the nights we stayed and truly made our stay so much more wonderful. He is a true value to this hotel and we will defiantly be visiting again!!

2026-03-07 via Tripadvisor
4
469graceys Family
10
Greg is the best concierge driver
Pros:

Greg was truly the highlight of our experience at The Charleston Place. From the moment we met him, he was incredibly polite, kind, and genuinely welcoming. What stood out the most was how natural his hospitality felt — nothing about it felt forced or scripted.

Greg has a rare ability to make guests feel comfortable and relaxed. He was engaging without ever being overwhelming, and his calm, thoughtful presence set the perfect tone for our trip. That kind of authenticity is something you simply can’t fake.

He made our visit to Charleston even more special, and honestly, he’s a big reason we would choose to stay at The Charleston Place again. Greg truly represents the very best of hospitality.

2026-03-07 via Tripadvisor
K
karen couple us
10
We will come again and again!
Pros:

Everything!!! The room was lovely and comfortable. Staff was fantastic and the location in Charleston was central

Cons:

Nothing

2026-03-05 via Nuitee
W
WilliamWB Business Charleston, South Carolina
10
Top recommendation
Pros:

As on a prior visit, consistently superb hotel and service! All of the staff were very friendly and attentive. Top recommendation!

2026-03-04 via Tripadvisor
8
83kristlec Business
10
Great Hotel Experience
Pros:

My stay was fantastic overall. Although there was some construction noise in the building, it wasn’t disruptive, and the street construction near the main circle drive—while messy—didn’t interfere with transportation; my drivers were able to get in and out without any issues.
Inside the hotel, everything was exceptional. The staff was kind, caring, and attentive throughout my stay. My room was cleaned thoroughly every day, and the housekeeping team was consistently courteous and friendly.
A highlight of my trip was the concierge staff, who helped coordinate transportation so I could visit the beaches and see the lighthouses—something that had been on my bucket list. Their assistance made the experience truly memorable.

2026-03-03 via Tripadvisor
1
157kristopherh Business
10
Perfect old town luxury stay
Pros:

Very beautiful hotel and a great location. Decor and style on point with the region. Great service and attention to detail.

2026-03-02 via Tripadvisor
D
danapU4072OB Family
10
Awesome
Pros:

The Hotel was stunning, service was amazing from start to finish. Alessandro at the front went above and beyond to assist with a rental car. The restaurant staff was top knothch. It was my daughter’s birthday and they treated her royally. The room was so well appointed. The hotel was filled with fresh flowers. The location is great!

2026-03-02 via Tripadvisor
P
Passport12821169292 Business
10
The Best of the Best!
Pros:

The staff went over and above to accommodate us and to make our stay pleasurable. Everything was extremely clean and the staff was exceptional. Roosevelt was very friendly when we arrived and throughout our entire stay, he and other staff called us by name. The food was delicious and the drinks…perfection. Shopping and sightseeing is convenient. There is a Target across the street for anything you may have forgotten at home. It was a wonderful experience to stay at The Charleston Place!

2026-02-27 via Tripadvisor
D
doloresz496 Business
10
Great place to stay
Pros:

Beautiful hotel in a great location with an incredible staff. The property houses a great selection of places to dine and shop as well as being within walking distance to the coastline.

2026-02-26 via Tripadvisor
L
lanayad2026 Business
10
The Charleston Place is unmatched on experience!
Pros:

Awesome stay! The staff was unmatched and food was amazing.

Roosevelt, thank you for bringing the ease to my business travel that I needed after a day of flight delays. Will definitely return.

2026-02-25 via Tripadvisor
M
MonWoz Couples Miami, Florida
10
Excellent hotel
Pros:

Wonderful location, VERY clean, pretty rooms, wonderful service. I highly recommend the his location.

2026-02-24 via Tripadvisor
X
X1737TGbarbarap Couples
10
Best hotel ive ever stayed in
Pros:

I cant say enough good things about this beautiful hotel and its staff, from the moment we walked in the door until the moment we lefted everything was fantastic, the staff is so friendly and welcomed us with open arms ,Roosevelt the doorman , what a asset to this hotel , hes so friendly and such a gentleman, I am so worried when traveling that the hotel won't be clean , let me tell you thos hotel is spotless and smells so good ,in today's world , so many people act like they hate their jobs but not here all i seen was friendly smiles and heard so many times thank you for visiting our hotel , I can honestly say this hotel is a CLASS ACT , thank you all for msking our stay a memorable one , we cant wait to visit again

2026-02-24 via Tripadvisor