The Charleston Place

Ben the Bellman was a treasure!

My stay at the Charleston Place hotel was absolutely amazing! The accommodations were beautiful and the club level amenities made the experience even more enjoyable. A special thank you to Rita the bartender on the club floor who was truly exceptional. She was friendly, attentive and made every visit feel special with her outstanding service and warm personality. She is a true asset to the hotel. I can't wait to return!

Coffee was great, coconut syrup was delicious and pastries were fresh and also super tasty. Alexey was so kind and made sure we had everything we needed.

Where do I start? We came for an overnight yesterday to celebrate our 47th wedding anniversary and couldn’t be happier that we chose The Charleston Place Hotel. We were pleasantly greeted at the front desk by Alessandro who was able to honor our request for an early check-in and greeted us with a glass of champagne for our anniversary. He kindly and professionally answered all questions and gave us a brief tour of the lobby area. After settling our things in our recently renovated, and beautifully appointed room, we headed to the newly renovated pool area. By the way, on our way to our room we passed several staff members who were friendly and asked if we needed help finding our room. We were greeted at the pool by this charming lady(unfortunately I don’t remember her name) who got us settled on lounge chairs after giving us a tour and asking where we’d feel most comfortable. Then we were immediately given ice water and cooling towels by a pool staff member. The pool manager, Daniel checked on us and let us know that our daughters had arranged from some drinks and food for us. He was friendly and fun to talk with. He checked on us a few times during our time there. At the bar Justin and Christine took care of us and were fun and friendly to speak with as we enjoyed what our girls arranged for us. They were attentive to everyone at the bar. Upon returning to our room we were surprised with a bottle of champagne and chocolate covered strawberries, compliments of the hotel. To say we felt pampered is an understatement. When we left for dinner we were told by the front desk that we could use their complimentary car service by another wonderful front desk member-Eric. The driver was Greg and he also gave us his number to call when we were done with dinner. He was charming and fun to talk with. When we got back we had a nice conversation with Eric. He seemed truly interested in how our dinner and stay has been and we were surprised to see that Alessandro was still there. The two of them are an asset to arriving guests. Finally, we returned to our room where whoever was on last night did a turn down service that was so nice. We highly recommend The Charleston Place Hotel. The service is impeccable and we thank those we had contact with for making our anniversary so special.

A superb luxury hotel! The location , rooms and amenities exceeded our expectations. The valet service, bellman (Roosevelt), room service (Santos), Palmetto Cafe (Patrick, Logan, Angel), room cleaning, The Thoroughbred Club, the pop up restaurant staff services were fantastic and provided a top notch customer experience. The food was excellent at the cafe, bar and restaurant. Even the staff at the stores located on the property were excellent especially Kelly from the Ike Behar where my husband bought a few items during our stay. We will definitely be back once the spa is completed!

My husband and I decided on a weekend getaway to Charleston, South Carolina and to the Charleston place as our home away from home. From the time that we arrived on the property, the valet service greeted us with a friendly smile and gave us some great dinner recommendations as we arrived in the evening. I wanted to note 3 folks particular, Patrick (bellman),, Haleigh, and Logan (valet service). Those were the three folks attending to us during our stay and there service was absolutely impeccable! The front desk service was very accommodating, the facility made sure that every detail of our stay was everything we hoped for and more. Our suite was absolutely amazing! The bed was so very comfortable and the pillows were feather pillows. We felt like we just became one with the bed and we could’ve stayed there all weekend had we it wanted to get out and explore the beauty of the charm in the hospitality, the Charleston, South Carolina has to offer! We had breakfast in the Palmetto Cafe on the property. The chicken and waffles were some of the best we’ve ever had! On our last day, we ventured into the pool area and WOW, we were blown away! The infinity pool, the hot tub, the restrooms, shower, vanity, offered everything one would need before during and after pool activity. The Charleston Place is most certainly one for checking off your bucket list when your travels take you to Charleston, South Carolina! 🌟🌟🌟🌟🌟

Excellent location in the Heart of Charleston. Hotel was superb, from service to the classic decor. Simply faultless and will be staying again on our next visit.

After my mom completed a difficult health journey, I surprised her with a celebratory trip to Charleston. Choosing The Charleston Place turned out to be one of the best decisions I could have made.

From my very first call, Maisha Harris in Reservations made me feel confident we had chosen the right hotel. She went above and beyond before my mom even arrived, and every member of the team delivered on that promise.

My mom couldn’t stop talking about the kindness she experienced. Roosevelt shared a meaningful personal story that made her feel seen, the front desk associate warmly congratulated her on reaching this milestone, John at the Palmetto Café provided wonderful service, and Chef Michelle Weaver made her dinner unforgettable.

The moment that meant the most was returning to her room to find a handwritten note and a beautiful chocolate dessert congratulating her. It was such a thoughtful surprise.

The Charleston Place is certainly beautiful, but what truly sets it apart is its people. They made my mom feel celebrated, cared for and genuinely special during an important milestone in her life. We’ll never forget their kindness, and I wholeheartedly recommend this hotel.

All around top notch experience! Customer service far exceeded expectation. My 18 year old daughter and I had a girls weekend to spend time together and I couldn't thank all the staff enough for the gracious hospitality we were shown. The Charleston Place went above and beyond. I highly recommend.

Really top class hotel

Im not sure how to explain. They are the best hotel in Charleston. Yes, they aren't cheap, but if youre buying an AMG, you dont ask the price. 5 star, service, accommodations, food, value. Atmosphere was amazing. Rooms , huge. Great location. Great value. Very clean. Low noise. Amenities amazing. Great amenities.

When we got to our room, the closet light and bathroom vanity lights (which seem to be automatic) would not turn off. We notified the front desk (in person) and were assured it would be taken care of. However, when we returned to our room late in the evening (too late to have anyone in our room and too late to change rooms), we found that the lights had not been repaired and remained on. This led to a very poor nights sleep; for reasons that are unacceptable for the price and purported 5-star rating. Also, the wait staff at breakfast were rude and seemed bothered to have to respond to questions or even to provide acceptable service.

The Charleston hotel is truly wonderful! It’s been recently updated, but it still has that classic Charleston charm. Plus, its location is fantastic, everything downtown is just a short walk away.

Excellent experience! Room very comfortable with upscale lighting electronics. Bathroom outfitted with good lighting, shower and roomy sink and counter to hold all toiletries, etc. Hotel staff very friendly and helpful, from check-in to Concierge to bellmen. Dave was particularly helpful, introducing us to the restaurants, lounges, very well equipped fitness center, other hotel amenities, etc
The Daniel Humm restaurant was exquisite and too good to allow to close! The dishes were not only delicious, but plated as works of art. A special grilled snapper with a scored crisp skin, quickly grilled at high heat, served over a paprikash sauce, bordere by a green oil emulsion was spectacular to see and better to eat!

Absolute PERFECTION! My family stayed for the weekend and every single detail was beyond enjoyable and beyond first class! The staff go out of their way to do anything and everything to insure an amazing stay. The location is ideal. The rooms are so charming, classy and comfy. The pool and pool staff are incredible. They even made a car available to us to use. I cannot go off enough about this wonderful place. We travel first class all over the world and this is one of the best - at the top of the list! back soon for sure!

I am in town at the Charleston Place for a few days and this hotel is breathtaking. The recently renovated room is aesthetically appealing with a mix of modern and vintage.

This is a Forbes hotel with several food and beverage outlets, 4th floor (open-roof) pool and shops adjacent to the property all owned by one owner.

The service has been impeccable and the attention to detail rather excellent.

If you ever visit Charleston, this is a must hotel to stay at...or even visit.

Enjoy a first class hotel with excellent amenities, food ,service and location in Charleston. The ambiance and facilities experienced during my stay, will my next time visiting for the 3rd time.

Remodel looks great. Pool area is very nice and relaxing. Staff is very welcoming and kind. Our preferred Charleston hotel for staycations.

Not big on giving reviews but we have been coming to Charleston Place for 20 years. The hotel has changed hands over the years. Whoever is the new owner and management team is superb. Stayed on the Club for my wife's 50th birthday and we were treated like royalty. I am well travelled and have stayed at many 5 star hotels in the US and abroad. Hands down the best hotel experience. Shout out to Dan and Ronald on the Club level for making our stay so amazing. Dan is an institution on the Club and remembered our previous stays and our kids when we took them there moons ago. Already looking to rebook soon. To all the staff - Thank you! You are the heart of soul of the hotel.