Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Old facilities needing renovation
Loud HVAC system

Categories

Cleanliness
8.05
The hotel is old with some modern updates but really in need of renovation; rust around the toilet.
Service
10
Staff are exceptionally accommodating and friendly, with great attention to detail.
Location
10
The location is central to old town Alexandria, with a lively atmosphere.
Room Quality
9.05
Well-appointed room but old and in need of renovation; HVAC unit is loud.
Amenities
10
Amenities are standard but could be improved.
Value for Money
8.55
Given the overall experience, it felt overpriced for the quality.
Food and Beverage
9.55
The Palmetto Cafe had a nice breakfast menu and service was very good.
Overall Experience
10
Overall a memorable and enjoyable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:33

Property Description

Luxurious Amenities
Indulge in the historic charm of our Charleston hotel, boasting an indoor and outdoor saltwater pool, a full-service spa, and a rooftop bar offering stunning city views.

Culinary Delights
Savor the flavors of the South at our 3 restaurants, including the Charleston Grill with live jazz, Palmetto Cafe for casual dining, and the upscale Thoroughbred Club for cocktails.

Prime Location
Conveniently situated in downtown Charleston, our hotel is just steps away from top attractions like the College of Charleston and the South Carolina Aquarium.

Experience the epitome of Southern hospitality at The Charleston Place. Book your stay now for an unforgettable getaway.

Important information:

Bedding options for the Deluxe Room with City View is based on availability and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Dec 15, 2025 until Thu, May 7, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 56 per day.

Location

Guest Reviews

9.4
Based on 644 reviews
Cleanliness: 8.05
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 10
Value for Money: 8.55
Food and Beverage: 9.55
Overall Experience: 10
S
S953CFjimk Family
10
Excellence in Charleston, SC
Pros:

The Hotel is grand in Appearance, Cleanliness, Comfort, Service and Food!

2026-02-12 via Tripadvisor
M
mmsartin NONE Georgetown, South Carolina
10
Faboulous hotel with just 1 hiccup
Pros:

Fabulous hotel but ladies need to bring their own vanity mirror as mounted one is too high. Bathroom counters are extra deep, which gives you more space but also makes it very difficult to lean over to wash your face in the sink. Despite this issue, the staff is amazing and we love the hotel. The staff makes you feel very special.

2026-02-12 via Tripadvisor
3
3celebrations Business
10
Charleston Place Has Upped Its Game
Pros:

We have been coming to Charleston Place even before it was named Charleston Place. Every time was uniquely impressive. This time, oh my goodness, we felt so special by every staff member at every turn! Samone knew my name by the second day and went out of her way to accommodate every need. Mr. Lewis runs the lobby beautifully, making sure every visitor remembers their experience here. I must shout out to Sam H., the door man, who is so loving and kind, yet very professional. A true gentleman. Finally, Kevin the chauffeur was Johnny on the spot with a smile and pleasant conversation.
Yes, Charleston Place has upped its game to an extremely high level. You will want to return to this lovely city and stay at this establishment if you want to feel special and appreciated.

2026-02-12 via Tripadvisor
3
306kendram Family
10
Southern Hospitality, Fabulous Location, Fantastic Staff, Luxury Accommodations
Pros:

Thank you Charleston Place for making our trip to Charleston so wonderful and memorable. CP staff is the living embodiment of Southern hospitality. The staff is happy; they love working at this exceptional hotel. We did not have a newly renovated room; nevertheless our room was well appointed. Comfy bed, linens and pillows. Spa treatments were fantastic. Ask for Melissa if you want a massage; best massage I have had in years! A special feature - ground transportation- meant that we did not have to rely on uber or taxis when taking in a performance at the Gaillard Center. Shout out to Greg L. and Micheal V., you guys were great and so entertaining! Thanks for great rides. This is our go to, always top notch hotel; location, service and luxury makes this our choice for Charleston accommodation. Do not worry about on- going renovations; we had almost no sense that a Reno was underway. We can’t wait for our next visit.

2026-02-10 via Tripadvisor
R
raybG6729NG Business
10
Good service
Pros:

Service was fantastic. All staff were very helpful, friendly and professional.

2026-02-09 via Tripadvisor
H
hbuzhardt Family Summerville, South Carolina
10
Lovely staycation to celebrate a birthday!
Pros:

Lovely stay! We are local to the area but wanted to enjoy Charleston like a tourist for my son’s birthday celebration. Every interaction exceeded expectations from the valet, doormen, check in representative, room service, etc. They even made my son’s birthday special with treats sent to the room and a handwritten note! We especially enjoyed chatting with the doorman, Sam H., on our arrival and departure!

2026-02-08 via Tripadvisor
9
939kristint NONE
10
Purrfect Place to Stay
Pros:

One of the best hotels that we have ever stayed at! From the time we drove up to valet the car until we left everyone was so welcoming and beyond helpful. The location was perfect and the room... the reimagined King was stunning! They also are cat friendly and our little guy loved this place.

2026-02-06 via Tripadvisor
S
SantaintheSouth NONE Charleston, South Carolina
10
A couple nights in Charleston during a snow storm!
Pros:

One of our best experiences in a hotel. Charleston Place is centrally located and the staff is amazing. We love the beauty of the hotel and the spectacular staff. They took great care of us, and we were still in a great location, even when the town shut down. We love it here!!

2026-02-06 via Tripadvisor
J
jasonbJ7145QO Business
10
Awesome and Wonderful Stay!
Pros:

I stayed at The Charleston Place and we had a great time, and the staff was very friendly and helpful. Everyone was so great, and I wanted to give a special mention to Sam H, who was so kind and an absolute pleasure to be around.

Thanks Charleston Place for a great stay!!!

2026-02-05 via Tripadvisor
R
roniceb2024 Business
10
Worth every penny!
Pros:

Unbelievable experience. Staff was amazing (especially Sam H), the rooms beautiful and the food terrific!

2026-02-04 via Tripadvisor
O
Ozgur20817 Business Bethesda, Montgomery County, Maryland
10
Five Star Experience
Pros:

I was here for a two night three day conference. Front desk staff very nice.
Alessandro is top notch.

The room reminds you of a luxury hotel in Europe but it has more space.
Beautiful decor and very comfortable.

The staff is great. I believe we were around 300 people. The group breakfasts and lunches were both very tasty and the nicest , friendly staff. They were working very hard and doing a great job.

I highly recommend the hotel for a business conference and I would come here for a leisure trip as well.

2026-02-04 via Tripadvisor
I
itamarw2014 Business New York City, New York
10
Sam the man
Pros:

Best part of my stay with meeting Sam. Very sweet guy who cares a lot about the guests. The hotel was also very good and will be back

2026-02-04 via Tripadvisor
3
345nelsonb Friends getaway Charleston, South Carolina
10
Great stay in Charleston
Pros:

Great stay this past weekend - loved the renovated one bedroom corner suite. Club lounge staff remains and the food is an upgrade over years past. Love the addition of the house car service.

2026-02-03 via Tripadvisor
V
VinceInLA NONE Los Angeles, California
10
A wow hotel in the heart of Charleston
Pros:

The Charleston Place is well-located in the heart of downtown Charleston - within walking distance (or a short Uber ride) to most restaurants and attractions. The hotel itself is undergoing a massive "reimagining" and already looks gorgeous. We stayed in a "reimagined" double room, and it satisfied every need - very comfortable and spacious. The staff is incredible - they greet you by name and anticipate your needs. Be sure to try out the BMW Sign & Drive service - it's a complimentary loaner car for up to 3 hours. And the complimentary hotel car drop-off service is a convenient and luxurious way to get to your dining reservation.

2026-02-02 via Tripadvisor
S
S1712OXmichaelc Business Charlotte, North Carolina
10
Great Charleston ambience
Pros:

Wonderful overall experience - awesome newly renovated rooms and many dining options on site. Staff is very attentive.

2026-02-02 via Tripadvisor
C
coriec884 Family
10
10/10
Pros:

Lovely hotel with an amazing staff. The hotel is updated but with old southern charm. The staff is beyond hospitable, the location is fantastic and the rooms were great. Ben Edwards (bellman) and Joe (front desk) were both very helpful and kind. 10/10 experience would highly recommend.

2026-02-01 via Tripadvisor
E
E921PFericr Family
10
Professionalism and top of the line guest service
Pros:

My wife and I had the best hotel experience of our life
We stayed at the 4 Seasons in Hawaii in April but the kindness, attention to detail, and professionalism here at The Charleston Place is bar none—the best
Special thanks to Kate, Sandy, and Cassandra

2026-01-31 via Tripadvisor
S
sonjik2025 Couples
6
Disappointed we didn’t get club room that was reserved and not told.
Pros:

The staff were outstanding so warm and welcoming. Unfortunately we were to be in club room but due water damage they put us on the 2 floor with fans running. We should have told us upon arrival and not charged us the high price for a room we didn’t get and having to deal with running fans and electrical cords.

The staff Sandy on the 4th floor made our stay nice. Our bell hop who got the our luggage upon arrival and leaving was absolutely fantastic. I wish I had written his name down.

Elliot, valet parking with TripAdvisor was friendly and so careful with our car and put water in the car for our trip.

2026-01-30 via Tripadvisor
J
jessicagX2358WS Business
10
Awesome experience!
Pros:

Great experience! Sam H. was a joy - and all of our servers went the extra mile! The food was fantastic- especially brunch! We will be back very soon!

2026-01-25 via Tripadvisor
Z
zuleikah2026 Family
10
Amazing Charleston Place Hotel experience
Pros:

Kevin was very knowledgeable and warm as a chauffeur. He graciously helped us with our many suitcases and taught us about the area in a warm manner.

2026-01-25 via Tripadvisor