Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Old facilities needing renovation
Loud HVAC system

Categories

Cleanliness
8.05
The hotel is old with some modern updates but really in need of renovation; rust around the toilet.
Service
10
Staff are exceptionally accommodating and friendly, with great attention to detail.
Location
10
The location is central to old town Alexandria, with a lively atmosphere.
Room Quality
9.05
Well-appointed room but old and in need of renovation; HVAC unit is loud.
Amenities
10
Amenities are standard but could be improved.
Value for Money
8.55
Given the overall experience, it felt overpriced for the quality.
Food and Beverage
9.55
The Palmetto Cafe had a nice breakfast menu and service was very good.
Overall Experience
10
Overall a memorable and enjoyable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:33

Property Description

Luxurious Amenities
Indulge in the historic charm of our Charleston hotel, boasting an indoor and outdoor saltwater pool, a full-service spa, and a rooftop bar offering stunning city views.

Culinary Delights
Savor the flavors of the South at our 3 restaurants, including the Charleston Grill with live jazz, Palmetto Cafe for casual dining, and the upscale Thoroughbred Club for cocktails.

Prime Location
Conveniently situated in downtown Charleston, our hotel is just steps away from top attractions like the College of Charleston and the South Carolina Aquarium.

Experience the epitome of Southern hospitality at The Charleston Place. Book your stay now for an unforgettable getaway.

Important information:

Bedding options for the Deluxe Room with City View is based on availability and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 56 per day.

Location

Guest Reviews

9.4
Based on 790 reviews
Cleanliness: 8.05
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 10
Value for Money: 8.55
Food and Beverage: 9.55
Overall Experience: 10
4
488mereditha • NONE • Miami, Florida
10
Nothing could be finer( then to be in Carolina
Pros:

Enjoy a first class hotel with excellent amenities, food ,service and location in Charleston. The ambiance and facilities experienced during my stay, will my next time visiting for the 3rd time.

2026-07-09 • via Tripadvisor
5
573jarredj • NONE
10
Best Charleston Hotel
Pros:

Remodel looks great. Pool area is very nice and relaxing. Staff is very welcoming and kind. Our preferred Charleston hotel for staycations.

2026-07-09 • via Tripadvisor
9
923bradyt • Couples
10
Perfection at Charleston Place
Pros:

Not big on giving reviews but we have been coming to Charleston Place for 20 years. The hotel has changed hands over the years. Whoever is the new owner and management team is superb. Stayed on the Club for my wife's 50th birthday and we were treated like royalty. I am well travelled and have stayed at many 5 star hotels in the US and abroad. Hands down the best hotel experience. Shout out to Dan and Ronald on the Club level for making our stay so amazing. Dan is an institution on the Club and remembered our previous stays and our kids when we took them there moons ago. Already looking to rebook soon. To all the staff - Thank you! You are the heart of soul of the hotel.

2026-07-08 • via Tripadvisor
1
1949surf • Couples • Sarasota, Florida
8
Be aware of making reservations for Breakfast
Pros:

Beautiful hotel service is great but an interesting thing that they never told us when we checked in and we’re a guest here for three days that you have to make a reservation for breakfast. You can be a hotel guest and you have to make a reservation and wait until they have a table available and they had plenty of open tables. I don’t understand the stupidity of this policy. I’ve stayed at the Saint Regis Ritz Carlton‘s five star hotels all across the country and never seen something that ridiculous that hotel guests have to make a reservation for breakfast.

2026-07-07 • via Tripadvisor
C
christopherkL8265DK • NONE
10
Spring for the Club Level
Pros:

Cannot say enough good things about this property and Beemok Hospitality as a whole. From check-in our experience was nothing less than amazing. Having pool access at a hotel on the peninsula is worth it enough but they take it up a notch. Club level was worth every penny.

2026-07-06 • via Tripadvisor
A
arni71 • NONE • New Maryland, New Brunswick
10
Arguably the best stay we have ever had!
Pros:

The staff were exemplary. Wonderful location and easy to walk to all areas of the downtown. Our room was lovely, comfortable, spotless and relaxing. We cannot wait to return!

2026-07-04 • via Tripadvisor
A
ashleighf356 • Family
10
Best stay in Charleston!
Pros:

The hotel is beautiful, staff is friendly, and restaurants are delicious! Roosevelt, our bellman , provided exceptional service. We love the Charleston Place!

2026-06-30 • via Tripadvisor
W
williamwU374VG • NONE
8
The Charleston Place
Pros:

A beautiful property and great people working here.
Enjoyed breakfast at Palmetto and the bar at the Thoroughbred club.
We had hiccups with housekeeping issues but would not prevent our return to the hotel.
Beautiful new pool area and more changes to come in the future.
Great location as well.

2026-06-27 • via Tripadvisor
A
alfeoac • NONE
10
First Class Experience
Pros:

The Charleston Place exceeded every expectation and delivered a truly exceptional experience from start to finish. The hotel is absolutely beautiful, impeccably maintained, and perfectly located in the heart of historic Charleston.

The service was outstanding in every way. Every staff member was warm, professional, and genuinely committed to making our stay memorable. The accommodations were elegant, comfortable, and spotless, with every detail thoughtfully considered.

From the luxurious amenities to the exceptional dining and Southern hospitality, everything about our stay was first-class. If you're looking for the perfect combination of luxury, comfort, and impeccable service, The Charleston Place is second to none. We can't wait to return and highly recommend it to anyone visiting Charleston.

2026-06-27 • via Tripadvisor
M
Mario • solo_traveller • us
10
2026-06-27 • via Nuitee
D
Dena • couple • us
10
2026-06-26 • via Nuitee
Y
Y6699NMmichaels • Business
10
Fantastic Business Trip at The Charleston Place
Pros:

This venue was simply amazing. It was well maintain and the staff was extremely accommodating, respectful and cordial.

2026-06-23 • via Tripadvisor
U
U5291BJlauram • NONE
10
Favorite Hotel for 10+ years
Pros:

Our favorite hotel in Charleston for the location, the service, food, and new renovated pool. I'm so sorry we missed the Daniel Humm pop-up restaurant.

2026-06-23 • via Tripadvisor
A
amandavR5431YC • Friends getaway
10
A wonderful stay at Charleston Place!
Pros:

Charleston Place and their friendly professional staff made our gal pal trip extra special.
The atmosphere, decor, flowers, food and service above expectations.
Especially helpful was Bellman Ben Edward’s.
Thank you!

2026-06-22 • via Tripadvisor
P
pamelahF4719WQ • NONE
10
Three Visits in Two Months—and We Can't Wait to Return
Pros:

My two daughters and I have visited The Charleston Place three times over the past 2½ months, and each stay has been more exceptional than the last. What began as a hotel stay has truly felt like coming home.

We have visited during a season filled with celebrations, transitions, and exciting life changes, and the team at The Charleston Place has consistently gone above and beyond to make every moment special. The level of genuine hospitality here is something increasingly rare—and it is entirely because of the incredible people who work there.

The Club Lounge team deserves special recognition. Mickey, Teresa, and Sandy welcomed us with such warmth, kindness, and attentiveness that we looked forward to seeing them each day. They made us feel less like guests and more like family.

The bell staff, especially Ben and Bessis, were always friendly, professional, and eager to help. Their warm greetings and thoughtful assistance set the tone for every arrival and departure.

The pool team is absolutely outstanding. Brandon, Jordan, and Sid provided exceptional service with positive attitudes and genuine care, while Elise and Emily at the Pool Concierge made every pool day seamless and relaxing. Their attention to detail and hospitality elevated the entire experience.

We also spent memorable evenings at the Thoroughbred Club, where Cassandra and Jessie delivered impeccable service. Their friendliness, professionalism, and ability to make every guest feel welcome made each visit feel special.

Luxury properties can have beautiful rooms and amenities, but what truly sets The Charleston Place apart is its people. Every person we encountered treated us with such warmth, generosity, and sincerity that we found ourselves planning our next visit before the current one had even ended.

Thank you to everyone at The Charleston Place for creating such unforgettable experiences for our family. We cannot wait to return.

2026-06-19 • via Tripadvisor
N
N7977FQkatied • Business
10
Came for business, will return for fun.
Pros:

Traveled for business and this hotel is absolutely beautiful. My room was clean, comfortable, and complete with a steamer (I was excited about this as it is a million times better than ironing!) The staff was extremely polite, friendly, and helpful. I am so grateful for such a wonderful experience and would like to return next time for leisure as it seems like a beautiful area to explore with a rich history.

2026-06-19 • via Tripadvisor
1
112maddys • Couples
10
Amazing service and kind people
Pros:

My husband and I are currently staying here in Room 729, and even in the short time we’ve been here, we’ve experienced nothing but exceptional service. From the complimentary biscuits to the thoughtful notes left on the desk in our room, every detail has made us feel welcome.

What stood out the most was how quickly someone responded when our air conditioning stopped working. The room became very hot while we were unpacking, but an employee named Cody arrived promptly and had the AC fixed within five minutes and was super kind and helpful with answering questions we had while staying in Charleston. The ac was blowing cool air again almost immediately.

The only minor issue we’ve experienced was that housekeeping did not bring the hangers I requested, but that was not a significant problem.

The Charleston Place will always be our family’s first choice whenever we travel. Everyone here has been incredibly kind, professional, and welcoming. I would highly recommend staying here.

2026-06-18 • via Tripadvisor
C
Christian • family_with_children • vg
8
Pros:

Nice Hotel. Great location

Cons:

Check in was a bit chaotic.
Once we reached the room everything was fine.

2026-06-16 • via Nuitee
K
karenrF4860NU • NONE • Charleston, South Carolina
10
Wonderful experience
Pros:

Rooms are beautiful, the club level lounge staff are wonderful. Sandy and Ronald and Theresa are outstanding. John at the valet stand that took my bags to my room is wonderful

2026-06-14 • via Tripadvisor
G
garysR3925IV • NONE
10
As Advertised
Pros:

The accommodations and hospitality were stand out. The dining, atmosphere, service and facilities were all first rate. Having to go off-site for the Spa experience due to the remodel was the only negative. Overall, an excellent experience.

2026-06-10 • via Tripadvisor