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Crowne Plaza Leon by IHG
Back
Free
Children allowed
Facilities
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
Fax/photocopying
See all facilities
Property facilities
Back
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
-
Swimming pool
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Restaurant
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Room service
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Terrace
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Heated pool
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Pool waterfall
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Covered parking
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Swimming nearby
Review Highlights
Pros:
Confortable
Excellent location
Friendly staff
Cons:
Dirty carpets
Fleas in room
Lack of maintenance in some areas
Categories
Cleanliness
7.89
Issues reported with room cleanliness such as fleas and dirty carpets.
Service
9.36
Generally positive experiences reported but some concerns about restaurant staff.
Location
9.4
Consistently praised for excellent location.
Room Quality
8.85
Room quality generally good, comfortable beds, but some mention of deferred maintenance.
Amenities
8.88
Good amenities reported, although some areas noted as needing maintenance.
Value for Money
9.34
Good value for the experience provided.
Food and Beverage
8.89
Food quality noted as good, with some price concerns on breakfast.
Overall Experience
9.36
Overall satisfaction with stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:17
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Property Description
Prime Location in León’s Business District
Luxurious Amenities for Relaxation and Fitness
Gourmet Dining Options with a Relaxing Terrace
To book your stay at the Crowne Plaza León and experience ultimate comfort and convenience, reserve now!
Check-in and check-out hours:
Check-out: 12:00 PM
Airport code:
BJX
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Property Accessibility
Public Area
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Show all accessibility features
Back
Public Area
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Room
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
Toilet And Shower
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
Stairs
- Handrails: No
- Stair Marked: No
Pool And Spa
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
Parking
- Parking Wheelchair Accessible: No
Public Toilets
- Public Toilets Emergency Cord: No
Crouches Cane Impaired
- Crouches Cane Impaired: No
Elderly Impaired
- Elderly Impaired: No
Electric Wheelchair
- Electric Wheelchair: No
Hearing Impaired
- Hearing Impaired: No
Manual Wheelchair
- Manual Wheelchair: No
Visually Impaired
- Visually Impaired: No
Wheelchair Or Scooter Impaired
- Wheelchair Or Scooter Impaired: No
Crouches Cane Impaired Score
- Crouches Cane Impaired Score: 0
Elderly Impaired Score
- Elderly Impaired Score: 0
Electric Wheelchair Score
- Electric Wheelchair Score: 0
Hearing Impaired Score
- Hearing Impaired Score: 0
Manual Wheelchair Score
- Manual Wheelchair Score: 0
Visually Impaired Score
- Visually Impaired Score: 0
Wheelchair Or Scooter Impaired Score
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
9
Based on 262 reviews
Cleanliness:
7.89
Service:
9.36
Location:
9.4
Room Quality:
8.85
Amenities:
8.88
Value for Money:
9.34
Food and Beverage:
8.89
Overall Experience:
9.36
J
JAVIER
•
extended_group
•
es
9
Buen hotel y mejores profesionales
Pros:
La ubicación y la amplitud de las habitaciones
Cons:
Nada
2026-03-14
•
via Nuitee
C
Christian Arturo
•
extended_group
•
mx
10
Pros:
Excelente todo
2026-02-28
•
via Nuitee
野田
•
family_with_children
•
jp
7
2026-02-24
•
via Nuitee
佐々木
•
solo_traveller
•
mx
9
2026-02-23
•
via Nuitee
E
Edgardo
•
family_with_children
•
mx
8
Pros:
La ubicación está de lujo , salida y llegada muy cómoda
2026-02-14
•
via Nuitee
M
mario
•
solo_traveller
•
us
10
2026-02-08
•
via Nuitee
N
NAYELI ADELINE
•
extended_group
•
mx
10
2026-01-26
•
via Nuitee
P
Perla Oliva
•
couple
•
mx
9
Muy buena
Pros:
Muy bueno
Cons:
Todo está padre el hotel
2026-01-19
•
via Nuitee
A
Antonio
•
solo_traveller
•
pa
8
2026-01-19
•
via Nuitee
E
Edgardo
•
couple
•
mx
9
Muy agradable
Pros:
La ubicacion esta excelente tambien la atencion , perfecto para quienes tenemos que andar por la zona.
2026-01-19
•
via Nuitee
C
Claudia
•
extended_group
•
mx
10
Pros:
Excelente su dasayuno buffet.
2026-01-19
•
via Nuitee
I
Ignacio
•
family_with_children
•
mx
10
2025-12-28
•
via Nuitee
M
Magdalena
•
extended_group
•
mx
8
2025-12-08
•
via Nuitee
S
Sandra
•
family_with_children
•
mx
10
Pros:
Siempre es un placer
2025-12-07
•
via Nuitee
G
Guilherme
•
solo_traveller
•
br
9
2025-12-06
•
via Nuitee
J
Jorge Armando
•
family_with_children
•
us
10
2025-11-30
•
via Nuitee
S
Sheng
•
solo_traveller
•
cn
8
2025-11-29
•
via Nuitee
M
Montiel
•
couple
•
mx
9
Estancia muy cómoda
Pros:
Hotel muy confortable con todo lo necesario
2025-11-24
•
via Nuitee
S
Sergio
•
solo_traveller
•
ch
8
2025-11-22
•
via Nuitee
V
Velarde Violante
•
family_with_children
•
mx
9
2025-11-21
•
via Nuitee
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