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Crowne Plaza Leon by IHG
Back
Free
Children allowed
Facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities
Property facilities
Back
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Designated smoking area
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Heated pool
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Indoor pool
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Plunge pool
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Pros:
Confortable
Excellent location
Friendly staff
Cons:
Dirty carpets
Fleas in room
Lack of maintenance in some areas
Categories
Cleanliness
7.89
Issues reported with room cleanliness such as fleas and dirty carpets.
Service
9.36
Generally positive experiences reported but some concerns about restaurant staff.
Location
9.4
Consistently praised for excellent location.
Room Quality
8.85
Room quality generally good, comfortable beds, but some mention of deferred maintenance.
Amenities
8.88
Good amenities reported, although some areas noted as needing maintenance.
Value for Money
9.34
Good value for the experience provided.
Food and Beverage
8.89
Food quality noted as good, with some price concerns on breakfast.
Overall Experience
9.36
Overall satisfaction with stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:17
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Property Description
Prime Location in León’s Business District
Luxurious Amenities for Relaxation and Fitness
Gourmet Dining Options with a Relaxing Terrace
To book your stay at the Crowne Plaza León and experience ultimate comfort and convenience, reserve now!
Important information:
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 12:00 PM
Airport code:
BJX
Location
Property Accessibility
Public Area
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Show all accessibility features
Back
Public Area
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
Elevator
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Room
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
Toilet And Shower
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
Stairs
- Handrails: No
- Stair Marked: No
Pool And Spa
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
Parking
- Parking Wheelchair Accessible: No
Public Toilets
- Public Toilets Emergency Cord: No
Crouches Cane Impaired
- Crouches Cane Impaired: No
Elderly Impaired
- Elderly Impaired: No
Electric Wheelchair
- Electric Wheelchair: No
Hearing Impaired
- Hearing Impaired: No
Manual Wheelchair
- Manual Wheelchair: No
Visually Impaired
- Visually Impaired: No
Wheelchair Or Scooter Impaired
- Wheelchair Or Scooter Impaired: No
Crouches Cane Impaired Score
- Crouches Cane Impaired Score: 0
Elderly Impaired Score
- Elderly Impaired Score: 0
Electric Wheelchair Score
- Electric Wheelchair Score: 0
Hearing Impaired Score
- Hearing Impaired Score: 0
Manual Wheelchair Score
- Manual Wheelchair Score: 0
Visually Impaired Score
- Visually Impaired Score: 0
Wheelchair Or Scooter Impaired Score
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
9
Based on 292 reviews
Cleanliness:
7.89
Service:
9.36
Location:
9.4
Room Quality:
8.85
Amenities:
8.88
Value for Money:
9.34
Food and Beverage:
8.89
Overall Experience:
9.36
M
Magdalena
•
couple
•
mx
9
2026-10-30
•
via Nuitee
A
Adolfo
•
solo_traveller
•
pa
9
Mi Primera Experiencia en León de la mano del Crowne Plaza
Pros:
Lo mejor es el equipo humano que forma parte del hotel, iniciando con Julieta en la recepción que respondió a todas mis inquietudes, Adriana en el área de limpieza de habitaciones y en restaurante Edgar y David. Las habitaciones cómodas.
Cons:
No tuve nada negativo durante mi estancia.
2026-10-30
•
via Nuitee
I
ibañez
•
family_with_children
•
mx
9
2026-10-25
•
via Nuitee
O
Ozver
•
couple
•
us
10
2026-10-19
•
via Nuitee
L
Leos
•
solo_traveller
•
mx
10
Pros:
El colchón, las almohadas y el desayuno.
2026-10-10
•
via Nuitee
G
German
•
solo_traveller
•
mx
10
Pros:
El trato de todo el personal. La atención y sus desayunos
Cons:
La ubicación.
2026-10-07
•
via Nuitee
J
Jorge
•
solo_traveller
•
mx
10
Pros:
Habitación
Cons:
Nada
2026-10-07
•
via Nuitee
D
David Roberto
•
solo_traveller
•
mx
10
I’d come back
Pros:
Very nice place
Cons:
N/a
2026-09-16
•
via Nuitee
S
Serrano
•
solo_traveller
•
mx
10
2026-09-13
•
via Nuitee
A
Adriana
•
couple
•
mx
9
Pros:
El desayuno excelente, la ubicación es buenísima y el hotel está en perfectas condiciones.
Cons:
No me encanta la ubicación de la alberca.
2026-09-06
•
via Nuitee
E
Estefania
•
extended_group
•
mx
10
2026-09-03
•
via Nuitee
G
GABRIELA
•
solo_traveller
•
mx
10
2026-08-31
•
via Nuitee
L
luis gutierrez
•
solo_traveller
•
mx
8
Pros:
Ubicación
Cons:
Colchones muy pero muy incómodos , aguados con hoyos,
2026-08-25
•
via Nuitee
M
Magdalena
•
couple
•
mx
10
Buen hotel cómodo limpio amplio buena ubicación
Pros:
Muy buen hotel
Cons:
Todo
Súper
Bien
2026-06-10
•
via Nuitee
J
Juan Carlos
•
solo_traveller
•
de
10
2026-06-09
•
via Nuitee
B
Bustos
•
couple
•
mx
10
Pros:
La ubicación y el servicio del Personal
Cons:
Excesivo ruido en el restaurante por estar abierto
2026-06-07
•
via Nuitee
L
Liliana
•
family_with_children
•
us
10
2026-06-01
•
via Nuitee
F
Fernando
•
solo_traveller
•
mx
10
2026-05-28
•
via Nuitee
J
JOSE ANTONIO
•
family_with_children
•
mx
10
ME PARECIO MUY CONFORTABLE Y EL SERVICIO MUY BIEN A PESAR DE QUE FUE UN SOLO DIA
Pros:
LA UBICACION PARA MI CASO PERFECTA, EL DESAYUNO NO TUVE LA OPORTUNIDAD YA QUE DESALOJE TEMPRANO POR EL ASUNTO QUE TENIA
Cons:
TODO MUY BIEN
2026-05-21
•
via Nuitee
I
Israel
•
couple
•
mx
10
2026-05-20
•
via Nuitee
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