Mercure São Paulo Ibirapuera Privilege

Hotels
Mercure
8.5 (253 reviews)
Avenida Macuco, 579 , Sao Paulo , br

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Café da manhã
Atendimento dos funcionários
Cama confortável
Cons:
Limpeza do banheiro
Dificuldades na recepção
Problemas com chuveiro

Categories

Cleanliness
7.75
Concerns about hair on the bathroom floor and overall cleanliness left a negative impression.
Service
9.25
Overall positive feedback on service, with exceptions noted regarding reception.
Location
8.75
The location is praised for being good and convenient.
Room Quality
7.25
Issues such as burned-out lights and temperature control in showers, with mixed reviews on room quality.
Amenities
8.75
Facilities like the gym and general hotel amenities received positive remarks.
Value for Money
8.25
Mixed sentiments due to high prices for services, which affects perceived value.
Food and Beverage
9.25
Excellent breakfast and overall dining experience highlighted in reviews.
Overall Experience
8.75
Overall pleasant experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:03

Property Description

Luxurious Accommodations

The 4-star Mercure Sao Paulo Ibirapuera Privilege offers elegant rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. The private bathrooms are stocked with essentials for your comfort.

Relaxation and Recreation

Indulge in the hotel's outdoor swimming pool, fitness centre, sauna, and garden for ultimate relaxation. Unwind with a refreshing drink at the on-site bar after a long day of exploring the vibrant city of São Paulo.

Convenient Location

Located in the bustling Moema district, this hotel is near popular attractions like Ibirapuera Park and shopping centres. With a 24-hour front desk and room service, Mercure SP Ibirapuera Privilege ensures a seamless stay for all guests.

Book your stay at Mercure Sao Paulo Ibirapuera Privilege for a luxurious and convenient experience in São Paulo!

Important information:

Renovation of the Gym and Toy Library from 07/01/2024. Apartments available far from these floors are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for R$ 126 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 253 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
A
Alysson de Almeida Ferreira solo_traveller br
9
Pros:

Sim

2026-04-07 via Nuitee
F
Fernanda Maria extended_group br
8
Confortável com ótima localização
Pros:

A localização é ótima, a cama é confortável e os travesseiros são muito bons. A ducha excelente. A disposição do quarto atende muito bem quem precisa trabalhar.

Cons:

Demorou uma eternidade para guardarem o carro. Só tinha 1 atendente quando chegamos e o checkin foi mais demorado que o esperado.

2026-03-29 via Nuitee
T
Thiago solo_traveller br
8
2026-03-29 via Nuitee
C
Caroline couple br
10
2026-03-28 via Nuitee
E
Eduardo family_with_children br
10
Ótimo.
Pros:

Quarto confortável, atendimento excelente e tudo limpo.

Cons:

Nada, tudo certo.

2026-03-28 via Nuitee
M
Marcilio couple br
10
2026-03-26 via Nuitee
C
Camila family_with_children br
9
2026-03-26 via Nuitee
H
Hernandes couple br
7
Slow checkin and checkout, but location is good
Pros:

location is a plus if you need to stay nearby ibirapuera avenue

Cons:

slow check-in and check-out time. We spent over 20 minutes waiting to get in and get out.

2026-03-25 via Nuitee
A
Alves solo_traveller br
10
Perfeito
Pros:

O melhor de São Paulo

2026-03-24 via Nuitee
E
Edson Cabrera couple br
10
Pros:

Localização

Cons:

Dificuldade de relacionamento da equipe do hotel com o pessoal da do estacionamento e vice-versa.
Péssimo.

2026-03-24 via Nuitee
M
Mozart S Linhares family_with_children br
9
Pros:

Conforto do quarto adaptado.

Cons:

Faltou alguém para levar as malas, já que eu tinha que levar a cadeira de rodas também.

2026-03-23 via Nuitee
M
marzi family_with_children br
8
Pros:

Atendimento sempre impecavel

2026-03-19 via Nuitee
T
Tiago family_with_children br
9
2026-03-18 via Nuitee
A
ANTONIO LUIZ ALENCAR couple br
9
2026-03-16 via Nuitee
P
Pablo couple br
9
2026-03-12 via Nuitee
T
Tuany solo_traveller br
10
2026-03-10 via Nuitee
C
Caio solo_traveller br
6
2026-03-09 via Nuitee
M
Mauri couple br
7
2026-03-09 via Nuitee
S
SATIKO family_with_children br
7
2026-03-07 via Nuitee
E
Emerson couple br
8
2026-03-06 via Nuitee