Mercure São Paulo Ibirapuera Privilege

Hotels
Mercure
8.5 (333 reviews)
Avenida Macuco, 579 , Sao Paulo , br

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Café da manhã
Atendimento dos funcionários
Cama confortável
Cons:
Limpeza do banheiro
Dificuldades na recepção
Problemas com chuveiro

Categories

Cleanliness
7.75
Concerns about hair on the bathroom floor and overall cleanliness left a negative impression.
Service
9.25
Overall positive feedback on service, with exceptions noted regarding reception.
Location
8.75
The location is praised for being good and convenient.
Room Quality
7.25
Issues such as burned-out lights and temperature control in showers, with mixed reviews on room quality.
Amenities
8.75
Facilities like the gym and general hotel amenities received positive remarks.
Value for Money
8.25
Mixed sentiments due to high prices for services, which affects perceived value.
Food and Beverage
9.25
Excellent breakfast and overall dining experience highlighted in reviews.
Overall Experience
8.75
Overall pleasant experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:03

Property Description

Luxurious Accommodations

The 4-star Mercure Sao Paulo Ibirapuera Privilege offers elegant rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. The private bathrooms are stocked with essentials for your comfort.

Relaxation and Recreation

Indulge in the hotel's outdoor swimming pool, fitness centre, sauna, and garden for ultimate relaxation. Unwind with a refreshing drink at the on-site bar after a long day of exploring the vibrant city of São Paulo.

Convenient Location

Located in the bustling Moema district, this hotel is near popular attractions like Ibirapuera Park and shopping centres. With a 24-hour front desk and room service, Mercure SP Ibirapuera Privilege ensures a seamless stay for all guests.

Book your stay at Mercure Sao Paulo Ibirapuera Privilege for a luxurious and convenient experience in São Paulo!

Important information:

Renovation of the Gym and Toy Library from 07/01/2024. Apartments available far from these floors are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for R$ 126 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 333 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
M
Mônica couple br
8
2026-07-24 via Nuitee
R
Ronaldo Luiz couple br
5
Insatisfeito. Me cobraram 2 vezes e não estão resolvendo isso. Um absurdo
2026-07-23 via Nuitee
G
Galdino Luiz couple br
10
2026-07-22 via Nuitee
M
Marcos family_with_children br
8
boa mas não retorno a este hotel
Pros:

Excelente localização, bom café da manhã

Cons:

Faltou informação sobre o pagamento de estacionamento. Tive que pagar 2 vezes....

2026-07-22 via Nuitee
D
DIEBERG solo_traveller br
7
Pros:

RESTAURANTE, LOCALIZAÇÃO.

Cons:

Muito ruim CHEKCK-N e CHECK-OUT, equipe pequena, demorado, muito demorado.

2026-07-20 via Nuitee
M
Mariele family_with_children br
8
Pros:

Café da manhã excelente. Tudo de qualidade e com várias opções. A comida do restaurante do hotel também é muito boa. A equipe do restaurante é simpática e solícita.

Cons:

O fluxo de aviões na região é bastante intenso e o barulho pode incomodar à noite e no início da manhã, quando os vôos voltam a circular. Ficamos em uma quarto familia standard. O tamanho do quarto é bom para 3 pessoas (2 adultos e uma criança pequena) mas o banheiro é pequeno e com aspecto de "antigo". Além disso, o banheiro exalava um cheiro leve de esgoto. Apesar desses pontos, me hospedaria lá novamente.

2026-07-20 via Nuitee
N
Noêmia couple br
10
2026-07-19 via Nuitee
T
TADEU AUGUSTO DE couple br
10
Qualidade excelente
2026-07-19 via Nuitee
E
Eliziane solo_traveller br
10
2026-07-18 via Nuitee
R
Rafael solo_traveller br
10
2026-07-18 via Nuitee
D
Diego solo_traveller br
10
2026-07-17 via Nuitee
P
Petro solo_traveller br
10
Pros:

Praticidade

Cons:

Eu esqueci alguns pertences de higiene pessoal, voltei para pegar e a camareira segundo o hotel ela descartou. No meu ponto de vista, era para ter devolvido para os achados e perdidos.

2026-07-13 via Nuitee
A
Angelo solo_traveller br
8
2026-07-13 via Nuitee
B
Barbie solo_traveller br
9
Ótimo!
Pros:

Tv smart grande e tudo bem limpinho!

2026-07-13 via Nuitee
R
Rodrigo solo_traveller br
8
2026-07-12 via Nuitee
J
Jerusa M. solo_traveller br
7
Pros:

Conforto, restaurante

Cons:

Quartos melhores são só nos andares altos

2026-07-11 via Nuitee
P
Pamela solo_traveller br
10
2026-07-10 via Nuitee
C
Claudia couple us
8
2026-07-04 via Nuitee
M
Marco Antonio couple br
10
2026-07-04 via Nuitee
M
Moreira Lima solo_traveller br
6
Pros:

Parte humana maravilhosa!

Cons:

Café da manhã.
Estávamos em São Paulo. Terra de pães excelentes! Cafés da manhã estupendos...; e o café não era bom...

2026-07-04 via Nuitee