Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent food quality
Issues with room amenities
Cold showers reported

Categories

Cleanliness
8.39
Mixed reviews about room cleanliness and some specific complaints.
Service
9.86
Consistently highlighted as exceptional, especially from staff like Masud, Saheed, and Rubel.
Location
9.4
Good location mentioned multiple times in positive context.
Room Quality
8.35
Some rooms described as modern and clean, but not universally praised.
Amenities
9.38
Amenities were generally satisfactory with good restaurant facilities noted.
Value for Money
8.84
Some positive sentiments about service versus price, but issues noted.
Food and Beverage
8.39
Mostly good reviews on food quality, but some complaints about the variety and temperature.
Overall Experience
9.36
Generally a very positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 15:56

Property Description

Luxurious Accommodation

Holiday Inn Riyadh Al-Qasr offers 203 newly upgraded luxurious rooms and suites perfect for both business travelers and families. Enjoy modern amenities and comfortable stay during your visit to the capital.

Versatile Event Spaces

With 5,000 sq meter banqueting and conferencing facilities, including 5 conference halls and 5 meeting rooms, our hotel is ideal for hosting a variety of events. From training seminars to social weddings, we can accommodate gatherings of up to 3500 people with ease.

Relaxation and Dining

Indulge in a culinary journey at our on-site restaurant offering a range of Saudi Arabian, Middle Eastern, and international cuisines. Unwind at H Care Spa Health Club for spa treatments, fitness sessions, and a refreshing swim. End your day with a relaxing sauna session before retiring to your luxurious room.

Book your stay at Holiday Inn Riyadh Al-Qasr for a memorable experience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RUH

Location

Guest Reviews

9
Based on 1827 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
A
Abdulwahab • couple • sa
10
2026-10-31 • via Nuitee
F
Faizal • couple • sa
9
2026-10-31 • via Nuitee
H
Haitham • solo_traveller • sa
2
Not recommended!
Pros:

The location.

Cons:

I had a terrible stay here and the customer service was unsupportive. First, I had to wait a full hour just for my suite to be ready and they didn't even bother offering a bottle of water while I waited. When I finally got to the room, I noticed a broken marble tile right on the floor between the bathroom and the main hallway, which is completely unsafe.

The suite I booked was included with breakfast and dinner, but the staff refused to let me into the buffet because my room number wasn’t on their printed list. Instead of resolving it themselves, I had to walk all the way back down to reception desk just to sort out their mistake and prove my reservation. Even after they finally let me in, no one ever apologized for the hassle.

I won't be coming back. The lack of care and basic professionalism here is unacceptable.

2026-10-31 • via Nuitee
S
Swabra • family_with_children • bh
10
Pros:

Saleem was a pleasure. Great service overall. Enjoyed our stay.

2026-10-31 • via Nuitee
R
Renad • solo_traveller • sa
10
2026-10-30 • via Nuitee
A
Abdulrahman • couple • bh
10
Pros:

A special thank you to Saleem, Bellman, for his excellent assistance. He was extremely helpful, polite, and attentive, and took great care of my luggage, making my experience smooth and comfortable.

2026-10-30 • via Nuitee
E
Elie • family_with_children • sa
9
2026-10-29 • via Nuitee
F
faisal1049 • solo_traveller • sa
8
اوتيل وخدمات متازة طاقم عمل مميز .. والسرير مريح بشكل 👍
2026-10-29 • via Nuitee
A
Abunasar • family_with_children • pk
10
Pros:

I would like to thanks Mr saleem Bellman for excellent service

2026-10-29 • via Nuitee
L
Lesley • couple • be
9
Een aangenaam verblijf
Pros:

Mooie verzorgde kamers, goed uitgebreid ontbijt

Cons:

Persoon aan receptie was minder vriendelijk

2026-10-27 • via Nuitee
نورة • couple • sa
9
2026-10-27 • via Nuitee
F
Fahad • couple • sa
8
مريح وجيد جدا
Pros:

حسن الاستقبال من الاخت ندى

2026-10-26 • via Nuitee
A
ahmad • solo_traveller • sa
10
2026-10-26 • via Nuitee
احمد رفيق احمد • family_with_children • sa
10
Pros:

ممتاز ونضيف ومكان الفندق جدا ممتاز

2026-10-25 • via Nuitee
عبدالرحمن • couple • sa
10
إقامة ممتعه
Pros:

تجربة رائعة في فندق هوليدي إن وأخص بالشكر حامل الحقائب الأخ سليم 🌺 على حسن الاستقبال والتعامل الراقي والاحترافية العالية. كان متعاونًا وودودًا، وحرص على تقديم المساعدة بكل احترام وابتسامة. شكرًا له على الخدمة المميزة التي تعكس جودة الفندق واهتمامه براحة النزلاء. يستحق كل الشكر والتقدير، وبالتأكيد تجربة تستحق التكرار

Cons:

الهدوء والراحه

2026-10-24 • via Nuitee
O
Obaid • family_with_children • ae
10
2026-10-24 • via Nuitee
بلال • couple • iq
10
Pros:

كل الشكر للموضفين احمد و سليم
على اخلاقهم الرائعة

2026-10-24 • via Nuitee
بلال • couple • iq
10
Pros:

شكرا لكادر و الخدمة على الاخلاق الجميلة و اخص كل من سليم و احمد

2026-10-24 • via Nuitee
O
Obaid • family_with_children • ae
10
2026-10-24 • via Nuitee
A
Amir Hanif • family_with_children • pk
9
Pros:

Breakfast, cleanliness and staff

Cons:

Price, location and facilities

2026-10-24 • via Nuitee