Hampton Inn & Suites - Cape Cod / West Yarmouth

Hotels
Hampton Inn
9 (464 reviews)
99 Main Street Route 28 , West Yarmouth , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and convenient
Great location
Good breakfast
Friendly staff
Cons:
Uncomfortable beds
Dirty hot tub
Noise from air conditioners

Categories

Cleanliness
8.58
Some reviews mentioned cleanliness positively, but there were concerns about the hot tub.
Service
9.55
Service was frequently praised, especially at breakfast and during check-in.
Location
9.59
Location was highlighted positively, with a convenient setting.
Room Quality
8.04
Mixed reviews; some rooms described as outdated and uncomfortable beds.
Amenities
9.07
Amenities like breakfast and pool were well-received, though some were missing.
Value for Money
8.53
Concerns about pricing and discrepancies noted by guests.
Food and Beverage
9.08
Food quality at breakfast received positive mentions from guests.
Overall Experience
9.55
Despite some issues, guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:39

Property Description

Luxurious Amenities
The Hampton Inn & Suites - Cape Cod / West Yarmouth offers heated indoor and outdoor swimming pools, a fitness centre, and free Wi-Fi throughout the property.

Comfortable Accommodations
Each room is equipped with a microwave, fridge, 37-inch HD TV, modern bathroom with toiletries, and cozy bedding for a relaxing stay.

Convenient Location
Situated on the banks of the Mill Pond, just 0.5 miles from Cape Cod, guests have easy access to Cape Cod Bay, JFK museum, light house tours, and Falmouth Harbour for ferry connections to Martha’s Vineyard.

Book your stay at the Hampton Inn & Suites for a perfect blend of luxury, comfort, and convenience during your Cape Cod getaway.

Important information:

Please note that renovation work will be carried out from November 12, 2025, to May 15, 2026.

Please note that all guests need to provide a valid ID at check-in.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 464 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
M
michaelcS3803ZQ Family
2
No WiFi, big problem
Pros:

First of all, I requested a third floor room and got the second floor. I know they can’t guarantee floors but that was annoying. But the big issue was the WIFI did not work on any floor but in the lobby. I needed internet for business and of course streaming didn’t work on the tv because of the lack internet. And to top it all off the ice machine on my floor didn’t work either. Very disappointed

2026-07-23 via Tripadvisor
D
Deborah family_with_children us
10
Very enjoyable stay...Staff was helpful and courteous...The room was spacious and clean...
Pros:

The breakfast had a nice selection of items for everyone...

Cons:

Because we stayed 2 nights our trash was not picked up until we left.

2026-07-22 via Nuitee
J
Joan couple us
5
The best thing about this hotel was that it accommodated pets, but at a high price.
Pros:

The property was adequate for my needs.

Cons:

The price was considerably higher than the quality or location of hotel. I was told that it was tourist accommodation. I live in a tourist location also and do not accept that explanation.

2026-07-19 via Nuitee
Y
yokang extended_group us
9
The hotel was clean and the staff was great!
Pros:

It was very clean, and the staff was great

2026-07-18 via Nuitee
R
Richard family_with_children us
10
Great
Pros:

Very clean/Staff very accomodating

2026-07-17 via Nuitee
A
Alessia family_with_children it
8
Posizione comoda e struttura accogliente
Pros:

Struttura rinnovata, ampio parcheggio disponibile, bevande calde sempre a disposizione; camera confortevole,pulita e ampia.

Cons:

Avrei preferito avere un servizio di pulizie e cambio biancheria quotidiano; la zona colazione è troppo piccola, non sempre sufficiente ad accogliere tutti gli ospiti; troppa fila al buffet in alcuni giorni della settimana

2026-07-12 via Nuitee
Y
Yousrah extended_group us
10
2026-07-08 via Nuitee
A
Alon F family_with_children us
6
Nice room, but poor service and maintenance made the stay disappointing.
Pros:

- Both indoor and outdoor pools
- Room was comfortable, TV in the room was nice and the kids enjoyed it

Cons:

- The bathroom next to the pool was out of service, and the next available bathroom was dirty and had no toilet paper.
- Both the indoor and outdoor pools ran out of towels for an extended period. Towels were only restocked after we asked a staff member to check.
- We were informed that rooms are cleaned every second day, which is perfectly acceptable. However, when housekeeping came, they only replaced the towels and emptied the trash. After speaking with the front desk, I was told they were also supposed to make the bed and perform a proper room cleaning. The housekeeper even pointed out that there were spare trash bags in the bin, as if guests were expected to replace them themselves.
- Breakfast was decent, but many items were frequently empty for long periods, leading to unnecessary queues because a single staff member was trying to keep up with refilling everything.

2026-07-06 via Nuitee
F
farrah family_with_children us
7
2026-06-29 via Nuitee
C
Cynthia couple us
10
2026-06-25 via Nuitee
S
susan solo_traveller us
10
A beautiful place to stay at on the cape
Pros:

Easy to get to , immaculate,

Cons:

They need to out safety strips in the bathtubs which were very slippery . We are elderly and almost fell even with a safety bar. Other than that the Hampton inn was excellent.

2026-06-09 via Nuitee
C
Christin extended_group de
7
2026-06-07 via Nuitee
R
Royzee Couples Suffield, Connecticut
8
Consistently good. Very nice location on the Cape
Pros:

We have stayed at this hotel several times over the past few years. Front desk staff is consistently friendly & efficient. Very good location. Old Kings Coffee is s short drive ( left out of the parking lot). Rte. 28 is a busy road, so be prepared to wait a bit ( especially during late Spring to early Fall) for a break in the traffic to get out of the parking lot. Hotel is clean, beds comfy (housecleaning service every other day). Good little gym and a small indoor pool, hot tub and outdoor pool. Ample parking. Coin-operated washer & dryer. They were renovating the entire 2nd floor of this 3 floor hotel when we were there, so construction noise during the day on weekdays at the moment.

2026-06-01 via Tripadvisor
M
Mary Ann family_with_children us
10
2026-05-24 via Nuitee
M
MaximumD Couples Wilmington, Delaware
10
Great Place to Stay
Pros:

Nice central location to Yarmouth and Hyannis, along with the rest of the Cape. Only 5 minutes from Highway US-6 exit 72. Modernized hotel and rooms, great new amenities. Decent breakfast. My only gripe is that exiting the hotel lot onto Route 28 is a bit hazardous, what with some nasty potholes and difficulties getting out onto the roadway with lots of traffic back and forth (along with hard-to-see traffic coming from the left). I can only imagine how bad this must be during peak summer season.

2026-05-05 via Tripadvisor
M
Maria Gloria solo_traveller us
9
2026-05-04 via Nuitee
S
St Lawrence solo_traveller us
10
Pros:

I missed the fresh fruit you usually have, but everything was great

2026-04-29 via Nuitee
F
Flickinger extended_group us
10
2026-04-29 via Nuitee
F
fernandopinacabral Family Lexington, Massachusetts
10
Fun and relaxing time in Yarmouth with family!
Pros:

Brand new hotel with a nice pool and hot tub. Great breakfast and lovely employees at reception and among the cleaning staff. Nice amenities, including tea and coffee at reception and cookies at night—my kids loved it!

2026-04-26 via Tripadvisor
P
Peter family_with_children us
9
Overall, a very good hotel experience, and we would come back.
Pros:

Clean, upgraded rooms. The breakfast/common room was perfect for our family’s “meeting-up” needs.

Cons:

The ongoing renovation at the hotel meant a few less pleasant, though well managed, visual experiences (elevators, parking areas).

2026-04-24 via Nuitee