Comfort Inn & Suites Virginia Beach - Norfolk Airport

Hotels
Comfort
7.1 (902 reviews)
5808 Burton Station Road , Virginia Beach , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Noise disturbances

Categories

Cleanliness
6.15
Some reviews highlighted dirtiness and issues such as filthy hallways.
Service
8.65
Multiple reviews praised the staff for being friendly and accommodating.
Location
8.15
Close to the airport and other attractions, positively mentioned in different reviews.
Room Quality
5.65
Some rooms had issues like lack of maintenance and dated furnishings.
Amenities
6.15
Amenities such as pool and shower were noted as problematic, affecting the overall enjoyment.
Value for Money
6.65
Overall, the experience didn’t match expectations for the price paid.
Food and Beverage
8.65
The food quality received positive comments in several reviews.
Overall Experience
6.75
A mix of positives and negatives led to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:51

Property Description

Proximity to Beach Activities and Attractions
Located near Norfolk International Airport and the ocean, Comfort Inn and Suites Virginia Beach offers guests easy access to beach activities, water sports, shopping, and nearby attractions like Norfolk Botanical Garden, Lake Lawson, and the Virginia Zoo.

Convenient Amenities for a Perfect Stay
Guests can enjoy comfortable rooms, cozy beds, an indoor heated swimming pool, and an exercise room at this hotel. The complimentary hot breakfast, free high-speed Internet access, and free local calls add to the convenience and comfort of the stay.

Ideal for Business Travelers
Business travelers will find the hotel accommodating with a business center, computer with Internet, copy and fax services, ample outdoor parking for buses and trucks, and guest laundry services available.

Book your stay at Comfort Inn and Suites Virginia Beach for a relaxing and convenient experience.

Important information:

Please note only limited breakfast items are available at this time.

Shuttle service fee unavailble until 05/26/2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 902 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 6.75
J
James family_with_children us
10
See you soon!
Pros:

We had a wonderful stay! The location was perfect, with plenty of restaurants and food options just minutes away. The hotel was peaceful and quiet, making it easy to relax. The staff was exceptionally polite, friendly, and went above and beyond to make sure we had everything we needed. Their hospitality truly made our stay even more enjoyable. We would definitely stay here again!

Cons:

The only issue I experienced during my stay was with the air conditioning. It seemed like it would shut off or stop cooling between about 12:00 a.m. and 5:00 a.m. I sleep best in a cool room, so it made it difficult for me to rest comfortably. Since I couldn’t get back to sleep, I ended up taking late-night walks along the beach. Other than that, I enjoyed my stay, but I hope the air conditioning can be checked for future guests.

2026-06-27 via Nuitee
E
Eraina family_with_children us
2
We were met with one of the absolute RUDEST front desk associates I have EVER had the DISpleasure of
Pros:

Nothing

Cons:

The front desk clerk, Theresa.

2026-06-22 via Nuitee
S
Sperandeo solo_traveller us
8
2026-06-20 via Nuitee
C
Carolyn solo_traveller us
10
2026-06-17 via Nuitee
R
Rae solo_traveller us
6
Pros:

I truly loved the layout of the 2 bedroom room, It allowed for each guest to have privacy and independence from each other. Hotel was in an ideal location with many restaurants and shops nearby.

Cons:

The breakfast wasnot well attended to, sparse and hard boiled eggs were sitting in cloudy water. The check-in procedures weren't fully explained and the clerk was not welcoming. The rooms would be efit from an update. The pillows were too small

2026-06-16 via Nuitee
S
Santos solo_traveller us
9
Pros:

La atención de bien benida

2026-06-15 via Nuitee
D
Deanean solo_traveller us
10
Pros:

I like where the location was. It was food and other things around

Cons:

That my room smelled like smoke when I went in there. Other than that my room was comfortable and to stay in the pool room was too hot

2026-06-14 via Nuitee
K
Karen couple za
8
Very nice and would come again.
Pros:

Bed extremely comfortable and lovely breakfast

Cons:

I walk barefoot in the room and found the carpet felt a little dirty

2026-06-09 via Nuitee
N
Nicholson extended_group us
10
2026-06-09 via Nuitee
T
Tawayne couple us
4
2026-06-08 via Nuitee
J
jojo solo_traveller pa
10
2026-06-07 via Nuitee
P
Pearl solo_traveller us
10
2026-06-06 via Nuitee
J
Jammie extended_group us
6
From good, to bad, to much better.
Pros:

This is our fourth time staying and it was very different than our previous stay. The location I always great and close to everything we are doing such as the beach, zoo, ODU, and military base (farthest we had to travel). Most staff are pleasant and the rooms are spacious. Pool for the kids the relax in at the end of the day.

Cons:

This visit we had an extremely rude front desk person who was filling out. We spoke with two managers and one was able to handle some concerns immediately and the GM handling the other when staff returns. Our original room had roaches, which exterminators were contacted for and it also had a bad smell to it. We have never seen bugs in our previous stays. Our room was switched due to this issue and there was no bugs or odor in the other room. We also had an issue with trying to get our room cleaned from the room employee, who hung up on me twice and an absolute nightmare to deal with. However, the MOD that day David handles everything for us. Once the GM returned on our checkout day she handled everything else. Thanks David and Dana for your courtesy and help. It really recovered my view of the hotel.

2026-06-02 via Nuitee
S
Shaquanna extended_group us
7
Pros:

The staff, pool, location, breakfast

Cons:

The smell of the room and parking

2026-06-01 via Nuitee
C
Courtney family_with_children us
5
2026-06-01 via Nuitee
S
Samantha family_with_children us
8
2026-05-30 via Nuitee
J
Juan Manuel couple co
1
Pros:

Nada

2026-05-29 via Nuitee
D
D.K. couple tr
9
Clean and cosy
Pros:

Clean, good parking area, nice location and neighborhood. Breakfast was very satisfying. There is a starbucks next to the hotel.

2026-05-28 via Nuitee
A
Ana Isabel solo_traveller pt
4
2026-05-28 via Nuitee
D
Doris Jean solo_traveller us
9
Pros:

Friendly staff, nice room, comfortable bed.

2026-05-27 via Nuitee