Comfort Inn & Suites Virginia Beach - Norfolk Airport

Hotels
Comfort
7.1 (876 reviews)
5808 Burton Station Road , Virginia Beach , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Noise disturbances

Categories

Cleanliness
6.15
Some reviews highlighted dirtiness and issues such as filthy hallways.
Service
8.65
Multiple reviews praised the staff for being friendly and accommodating.
Location
8.15
Close to the airport and other attractions, positively mentioned in different reviews.
Room Quality
5.65
Some rooms had issues like lack of maintenance and dated furnishings.
Amenities
6.15
Amenities such as pool and shower were noted as problematic, affecting the overall enjoyment.
Value for Money
6.65
Overall, the experience didn’t match expectations for the price paid.
Food and Beverage
8.65
The food quality received positive comments in several reviews.
Overall Experience
6.75
A mix of positives and negatives led to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:51

Property Description

Proximity to Beach Activities and Attractions
Located near Norfolk International Airport and the ocean, Comfort Inn and Suites Virginia Beach offers guests easy access to beach activities, water sports, shopping, and nearby attractions like Norfolk Botanical Garden, Lake Lawson, and the Virginia Zoo.

Convenient Amenities for a Perfect Stay
Guests can enjoy comfortable rooms, cozy beds, an indoor heated swimming pool, and an exercise room at this hotel. The complimentary hot breakfast, free high-speed Internet access, and free local calls add to the convenience and comfort of the stay.

Ideal for Business Travelers
Business travelers will find the hotel accommodating with a business center, computer with Internet, copy and fax services, ample outdoor parking for buses and trucks, and guest laundry services available.

Book your stay at Comfort Inn and Suites Virginia Beach for a relaxing and convenient experience.

Important information:

Please note only limited breakfast items are available at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 876 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 6.75
J
Jeffrey solo_traveller us
8
2026-05-23 via Nuitee
T
Tim couple us
10
2026-05-22 via Nuitee
R
Ralph solo_traveller us
7
2026-05-19 via Nuitee
T
Tina couple us
4
I felt we should have been compensated for half of the stuff that was in that room was not right. An
Pros:

The first thing was the refrigerator did not work. It was hot, it was not cold at all. The bathroom wrack in the bathroom was hanging on one screw. The room was not at the best smell when called the front desk to see if we could switch, they said they had nothing. And I paid over two hundred and something dollars for the room, so I was very unsatisfied

Cons:

Nothing about the room whatsoever.
Was not the best pick hotel.

2026-05-19 via Nuitee
L
Louise family_with_children us
8
Great!
Pros:

Easy airport access!

Cons:

Perfect, just what we needed

2026-05-18 via Nuitee
C
Christine couple au
10
100% will stay again
Pros:

Staff were extremely helpful. I got in early. They assisted me with getting room ready for me at no extra charge. They were just fabulous and I will definitely come again.

Cons:

Nothing

2026-05-15 via Nuitee
M
Mustafa solo_traveller pt
10
Pros:

Attitude of the staff was excellent. They were always kind, smiley and helpfull

2026-05-15 via Nuitee
W
Williams couple us
10
everyone was friendly, no compaints
Pros:

i have no compaints

2026-05-14 via Nuitee
D
Dario couple hr
7
Value for money
Pros:

Hotel suite has two rooms and it is pretty comfortable. Hotel prices are very affordable

Cons:

One of the rooms have no curtains to stop then morning sun, so it did wake me up every time

2026-05-13 via Nuitee
L
Laurie solo_traveller us
9
Pros:

Staff was friendly and helpful. Front desk staff was extremely helpful when my travel plans changed unexpectedly and they worked diligently to accommodate me.

Cons:

No vending on 5th floor despite the map on the back of the door indicating that the vending/ice machine were on the 5th floor. No vending on 5th floor despite the map on the back of the door indicating that the vending/ice machine were on the 5th floor.

2026-05-12 via Nuitee
W
Willie couple us
8
It was okay until we couldn't watch TV and this made my husband angry
Pros:

The breakfast was great.

Cons:

The television did not work and they wouldn't change our room. So we left

2026-05-09 via Nuitee
S
Stacy family_with_children us
8
Comfortable, easy, and close to lots of things
Pros:

Friendly staff, fantastic free breakfast with nice variety, and the indoor pool.

Cons:

The beds were a bit soft, but not bad.

2026-05-04 via Nuitee
K
Kebreezy solo_traveller us
10
2026-05-02 via Nuitee
M
Marjorie J couple us
8
Pros:

Close to airport, around fast food and gas.

Cons:

Receptionist not there when I arrived..came later, not around when I left at 5am

2026-05-01 via Nuitee
D
Diane solo_traveller us
7
Pros:

Breakfast was almost all processed food which I try and not eat. There were scrambled eggs which I ate but nothing else . there is a Starbucks on the corner which helped. Rooms were a little worn but still very functional. Bed was comfortable. This was maybe a bit overpriced for what it was but was absolutely perfect for what I needed. I needed to be close to the botanical gardens. It is a bit of a drive if you want to go to Virginia Beach tho and I was using Uuber. Staff was super friendly and helpful. Overall was happy with my stay there and would return if needed to be in that area.

2026-05-01 via Nuitee
E
Eric extended_group us
5
2026-04-30 via Nuitee
T
Tonya couple us
4
I would not stay here again….however I did feel safe and got thru the night with the smell
Pros:

Good costumer service….front desk staff was nice.

Cons:

My room smelled awful….like wet dog. There was what seemed like mold on the ceiling and the air conditioning unit had some particles in it so I was reluctant to turn on.

2026-04-28 via Nuitee
S
SBohnsack solo_traveller us
7
2026-04-27 via Nuitee
Q
Que family_with_children us
8
Pros:

Everything.

Cons:

Nothing.

2026-04-27 via Nuitee
M
Maria couple us
10
Always staying here lovely clean and friendly people
Pros:

Quite

Cons:

Nothing

2026-04-22 via Nuitee