Comfort Inn & Suites Virginia Beach - Norfolk Airport

Hotels
•
Comfort
7.1 (959 reviews)
5808 Burton Station Road , Virginia Beach , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Noise disturbances

Categories

Cleanliness
6.15
Some reviews highlighted dirtiness and issues such as filthy hallways.
Service
8.65
Multiple reviews praised the staff for being friendly and accommodating.
Location
8.15
Close to the airport and other attractions, positively mentioned in different reviews.
Room Quality
5.65
Some rooms had issues like lack of maintenance and dated furnishings.
Amenities
6.15
Amenities such as pool and shower were noted as problematic, affecting the overall enjoyment.
Value for Money
6.65
Overall, the experience didn’t match expectations for the price paid.
Food and Beverage
8.65
The food quality received positive comments in several reviews.
Overall Experience
6.75
A mix of positives and negatives led to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:51

Property Description

Proximity to Beach Activities and Attractions
Located near Norfolk International Airport and the ocean, Comfort Inn and Suites Virginia Beach offers guests easy access to beach activities, water sports, shopping, and nearby attractions like Norfolk Botanical Garden, Lake Lawson, and the Virginia Zoo.

Convenient Amenities for a Perfect Stay
Guests can enjoy comfortable rooms, cozy beds, an indoor heated swimming pool, and an exercise room at this hotel. The complimentary hot breakfast, free high-speed Internet access, and free local calls add to the convenience and comfort of the stay.

Ideal for Business Travelers
Business travelers will find the hotel accommodating with a business center, computer with Internet, copy and fax services, ample outdoor parking for buses and trucks, and guest laundry services available.

Book your stay at Comfort Inn and Suites Virginia Beach for a relaxing and convenient experience.

Important information:

Please note only limited breakfast items are available at this time.

Shuttle service fee unavailble until 05/26/2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 959 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 6.75
D
Darci • couple • us
10
2026-09-18 • via Nuitee
D
David • solo_traveller • us
10
Cons:

No side table in one of the rooms.

2026-09-17 • via Nuitee
T
Thamar • solo_traveller • us
7
Good value, facilities need improvement.
Pros:

I liked the location & how accessible the shuttle services were. The personnel was also top tier & I appreciate that! Also, there were a lot of good restaurants around and gas stations. Food delivery services were also available. There was hot water, an indoor pool, and the bed was really comfortable. The fridge, tv, phone, and all the lighting were serviceable and the furniture inside the room was good too, it worked well with the space.

Cons:

The room could’ve been better cleaned but there were no weird smells. There was some mold in the bathtub wall and spider webs inside the a/c unit. The curtains weren’t blackouts and the a/c didn’t had a setting to leave the fan on so it got hot at times and it wouldn’t go down less than 65.

2026-09-16 • via Nuitee
D
Doris • family_with_children • us
8
Just a travel stop and sleep stay, and it served us well
Pros:

Arrived very late. Receptionist made check in so smooth. Breakfast was as expected and filling.

2026-09-16 • via Nuitee
W
William • family_with_children • us
9
We would stay at this location again.
Pros:

We liked having a pool, though small, as well as a handicap accessible room with a stool for the shower for my 87 year old mom. We definitely appreciated the airport shuttle.

Cons:

the alarm clock went off at midnight-- we did not set it, and I did not realize I should check it. this was extremely disruptive!

2026-09-15 • via Nuitee
V
Vicky • family_with_children • us
10
Pros:

Great location, wasn’t too far from the beach.

Cons:

There wasn’t anything I disliked about the property

2026-09-14 • via Nuitee
E
Elson • solo_traveller • us
8
Shower was just ok.
Pros:

Ease of reserving and check in

Cons:

Shower was just ok. Could not adjust shower head off hard puke setting. Drain was slow. Sink dripped all the time.

2026-09-14 • via Nuitee
A
Angela • couple • us
4
Pros:

Location and staff

Cons:

The bed smelled like piss. Turns out the mattress was peed on

2026-09-14 • via Nuitee
T
Tonya • extended_group • us
3
That’s my 1st and last time at this hotel!!
Pros:

The front desk staff were really nice.

Cons:

Woke up to use the bathroom and roaches were all over the tub, walls, and floor!!! Didn’t go back to sleep, just got all my stuff ready to go.

2026-09-13 • via Nuitee
H
Heather • family_with_children • us
3
Pros:

Our toilet did not work. They didn’t have a different room so they gave us the key to a room that had a broken AC but working toilet. When I went to shower and the bathroom fogged you could see where someone wrote in the steam last time. When I lifted the bathmat to unfold it there was soap under it on the floor.

Cons:

Non working toilets, dirty bathroom.

2026-09-11 • via Nuitee
S
Stephanie • solo_traveller • us
1
My stay was canceled from the morning 9-5-2026
Pros:

I did not like anything cause the workers were not showing hospitality from the time I came in.

Cons:

I was not happy with the way my reservation went. I got there @ 2:30 pm half hour before checking. The women sat in the back never got up to see if I need help. There is a camera that shows you someone @ the front desk. Another Women was walking by and I had to make know I was here early not sure if I could check in. She said she could help.me. She asked for my name first then I told her I have a conformation number still couldn't find it. I said i have the email she looked @ it. She call another women from the back asked her did she do this then they were talking. My reservation was canceled that morning by the employee. Not @ 3:00 pm or 4:00 pm. I came.all the way from N.Y. to not have a room. It was so inconvenience I had to find another hotel with short notice. Holiday Inn took care of me with nice and pleasant way. Comforter Inn Suite did not want to admit they messed up. They blame booking.com for messing several people up. They said that you have been doing this to alot of people. I mention in the booking I will pay @ the property. They had no compassion @ all I had a breakdown i been dealing with so much death that this get away was suppose to help being around family. They were like sorry we are all full due to the holiday. I book in advance cause of that. Comforter Inn Suite will never have to worry about me ever.

2026-09-09 • via Nuitee
N
NARMIN • couple • us
8
2026-09-09 • via Nuitee
A
Ana Sanchez • solo_traveller • us
4
Housekeeping is non-existent
Pros:

The bed was comfortable, and I was given a corner room that had lots of space.

Cons:

Housekeeping needs to do better with cleaning the rooms. Also, there seems to not be housekeeping cleaning everyday which is odd. I shouldn't have to ask for towels and the the trash to be taken. I know i wasnt the only one because i saw others carrying towls from the reception area. The food was just ok, didnt have much flavor, but the options were good.

2026-09-05 • via Nuitee
G
golden • couple • us
4
i Didn't stay went to another hotel
Cons:

the room was not what i expected the size and the layout

2026-08-31 • via Nuitee
M
Michael • solo_traveller • us
7
Acceptable for the money
Pros:

It was a good value. Property was showing it's age. Staff were great and location good.

Cons:

WiFi was always dropping.

2026-08-31 • via Nuitee
B
Brady • solo_traveller • us
6
Pros:

Nothing in particular

Cons:

Having a handicap room.

2026-08-30 • via Nuitee
M
Maria • solo_traveller • us
9
2026-08-27 • via Nuitee
M
Michael • extended_group • us
9
2026-08-25 • via Nuitee
Y
Yessenia • family_with_children • us
10
Exelentent
Pros:

Enjoy the breakfast

Cons:

Clean

2026-08-24 • via Nuitee
S
Shanice • solo_traveller • us
1
2026-08-23 • via Nuitee