Comfort Inn & Suites Virginia Beach - Norfolk Airport

Hotels
•
Comfort
7.1 (959 reviews)
5808 Burton Station Road , Virginia Beach , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Noise disturbances

Categories

Cleanliness
6.15
Some reviews highlighted dirtiness and issues such as filthy hallways.
Service
8.65
Multiple reviews praised the staff for being friendly and accommodating.
Location
8.15
Close to the airport and other attractions, positively mentioned in different reviews.
Room Quality
5.65
Some rooms had issues like lack of maintenance and dated furnishings.
Amenities
6.15
Amenities such as pool and shower were noted as problematic, affecting the overall enjoyment.
Value for Money
6.65
Overall, the experience didn’t match expectations for the price paid.
Food and Beverage
8.65
The food quality received positive comments in several reviews.
Overall Experience
6.75
A mix of positives and negatives led to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:51

Property Description

Proximity to Beach Activities and Attractions
Located near Norfolk International Airport and the ocean, Comfort Inn and Suites Virginia Beach offers guests easy access to beach activities, water sports, shopping, and nearby attractions like Norfolk Botanical Garden, Lake Lawson, and the Virginia Zoo.

Convenient Amenities for a Perfect Stay
Guests can enjoy comfortable rooms, cozy beds, an indoor heated swimming pool, and an exercise room at this hotel. The complimentary hot breakfast, free high-speed Internet access, and free local calls add to the convenience and comfort of the stay.

Ideal for Business Travelers
Business travelers will find the hotel accommodating with a business center, computer with Internet, copy and fax services, ample outdoor parking for buses and trucks, and guest laundry services available.

Book your stay at Comfort Inn and Suites Virginia Beach for a relaxing and convenient experience.

Important information:

Please note only limited breakfast items are available at this time.

Shuttle service fee unavailble until 05/26/2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 959 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 6.75
T
Thelma • family_with_children • us
10
Pros:

Good location. Good breakfast. Clean. Friendly receptionists. My stay is perfect.

2026-10-31 • via Nuitee
M
Mary • couple • us
10
Served our needs exceptionally
Pros:

Close to airport

Cons:

Large room

2026-10-27 • via Nuitee
D
Davetta • couple • us
10
Convenient and accessible
Pros:

Outstanding customer service and the breakfast was amazing and lots of options

2026-10-25 • via Nuitee
K
Keiasia • family_with_children • us
10
2026-10-23 • via Nuitee
G
Gabe • solo_traveller • us
8
Facilities aren’t the newest and the room wasn’t spotless, but it was a great value for the price and the staff were sup
Pros:

The room was super affordable, and the staff were super helpful and friendly. The free airport shuttle was also quick and easy.

Cons:

The room wasn’t in great shape, and while it wasn’t disgusting, it definitely could have been cleaner.

2026-10-20 • via Nuitee
J
Janice • extended_group • us
9
Cons:

I asked for handicapped room and did not receive.

2026-10-18 • via Nuitee
F
Friedman • couple • us
9
Very nice for overnight before our cruise.
Pros:

Breakfast was excellent, room was clean

Cons:

We had to wait over an hour at the airport for the shuttle when we were told it would be there in 10 minutes when we called the hotel as instructed.

2026-10-18 • via Nuitee
D
Dorcas • extended_group • bb
6
Decent
2026-10-13 • via Nuitee
T
Teana • couple • us
1
I will never in my life stay at this establishment. It was absolutely horrible.
Pros:

Staff was super friendly.

Cons:

Where do I begin. Room was so outdated looked like 1970’s
The bed was a disaster I could feel the springs in the mattress, the air conditioning rattled all night long,Walls busted up, trim was coming off, bathroom door was broken and did not shut it had two different handles, toilet wouldn’t flush but I fixed it. No toilet paper holder. Gross bathroom and curtain. It looked molded on the wall.

2026-10-12 • via Nuitee
W
Waynesha • solo_traveller • us
6
Pros:

Mostly clean room and comfortable setting

Cons:

There was a smell of urine on the bed and a blood stain on the covers

2026-10-11 • via Nuitee
T
Theresa • solo_traveller • us
9
Pros:

The room was large and clean. The mattress was soft which wasn't good for me but I know most people like that. The breakfast was good with pancakes, chicken sausage and scrambled eggs with pastries and juice options. I also liked that the lobby locked at 11 and you had to use your room key to access the building.

Cons:

Again, mattress was super soft and I enjoy a firmer mattress.

2026-10-09 • via Nuitee
D
Darci • couple • us
10
2026-09-18 • via Nuitee
D
David • solo_traveller • us
10
Cons:

No side table in one of the rooms.

2026-09-17 • via Nuitee
T
Thamar • solo_traveller • us
7
Good value, facilities need improvement.
Pros:

I liked the location & how accessible the shuttle services were. The personnel was also top tier & I appreciate that! Also, there were a lot of good restaurants around and gas stations. Food delivery services were also available. There was hot water, an indoor pool, and the bed was really comfortable. The fridge, tv, phone, and all the lighting were serviceable and the furniture inside the room was good too, it worked well with the space.

Cons:

The room could’ve been better cleaned but there were no weird smells. There was some mold in the bathtub wall and spider webs inside the a/c unit. The curtains weren’t blackouts and the a/c didn’t had a setting to leave the fan on so it got hot at times and it wouldn’t go down less than 65.

2026-09-16 • via Nuitee
D
Doris • family_with_children • us
8
Just a travel stop and sleep stay, and it served us well
Pros:

Arrived very late. Receptionist made check in so smooth. Breakfast was as expected and filling.

2026-09-16 • via Nuitee
W
William • family_with_children • us
9
We would stay at this location again.
Pros:

We liked having a pool, though small, as well as a handicap accessible room with a stool for the shower for my 87 year old mom. We definitely appreciated the airport shuttle.

Cons:

the alarm clock went off at midnight-- we did not set it, and I did not realize I should check it. this was extremely disruptive!

2026-09-15 • via Nuitee
V
Vicky • family_with_children • us
10
Pros:

Great location, wasn’t too far from the beach.

Cons:

There wasn’t anything I disliked about the property

2026-09-14 • via Nuitee
E
Elson • solo_traveller • us
8
Shower was just ok.
Pros:

Ease of reserving and check in

Cons:

Shower was just ok. Could not adjust shower head off hard puke setting. Drain was slow. Sink dripped all the time.

2026-09-14 • via Nuitee
A
Angela • couple • us
4
Pros:

Location and staff

Cons:

The bed smelled like piss. Turns out the mattress was peed on

2026-09-14 • via Nuitee
T
Tonya • extended_group • us
3
That’s my 1st and last time at this hotel!!
Pros:

The front desk staff were really nice.

Cons:

Woke up to use the bathroom and roaches were all over the tub, walls, and floor!!! Didn’t go back to sleep, just got all my stuff ready to go.

2026-09-13 • via Nuitee