Ginger Mangalore

The bathroom was not clean but overall the room was fine

We had stayed for 2 nights at Ginger in Mangalore. The service staff was not at all trained or are just lazy. The Housekeeping did not even bother to wash or replace coffee mugs and glasses. Even used towels were taken from the room but not replaced. Inspite of telling the reception to send the clean towels they never came.
The condition of the bathroom was bad. The basin had a crack and the WC was stained.
Not at all worth for the rates we paid for a night.
The towels and the sheets look Worn out and they desperately need to replaced.

I booked a hotel through this platform, received confirmation, and traveled 14 hours with my family, including two kids, only to find out upon arrival late at night that the hotel had canceled the booking.

No notification was provided about the cancellation, leaving us stranded and extremely distressed. Such a lack of communication is unacceptable. Please improve your processes to avoid putting customers in such terrible situations.

It's not value for money. Dirty, bathrooms not clean, rooms smelling dampness and beds made of bad wood, not enough parking space

could have more variety food. Require better cleanliness

Toilets not so clean. Bed sheets could have been more fresh and clean. No dental and shaving kit. No phone number mentioned anywhere for reception.

Staff not able to help immediately..they don't have Alternate options to if rooms have any problems. AC was horrible..sound not able to sleep

It was ok but not as expected from Ginger brand.
Rooms are small and not comfortable. Service is good. Cleanliness can be improved.
Location is good.

Towels and bathrooms could be a bit more clean.

They didn't give me a room in spite of having confirmed booking with my family.
Resaon was given to me that I belong to mangalore. People who are 100 to 150 km radius were not allowed to take the room in Hotel ginger. Worst experience for me.
I told them it's for the family not a bachelor.
Staff are rude.
Staff told me any local ID proof we will accept for booking.
What do you mean by local ID proof?
I am not understanding.
Zero stars from my side.

Acceptable degree of quality given price

Condition of the property was not as expected from a chain hotel, even if it is a budget chain.
There was a peculiar smell from the AC unit, which was also very noisy (Voltas, brand owner same as owner of the hotel!)
However, the staff was very polite, helpful and hospitable

very affordable hotel business hotel, but the upkeep is quite poor. Hospitable staff

Very friendly and helpful staff, excellent food. Very good value for money.

Overall good
Got to add a few more toiletries..

Yore tilstand fin med port og sikkerhedsvagter. Fin reception og spiseområde. Mange til ekspedition og med god høflig betjening. Høj renlighed. Middagsmad var fine velsmagende indiske retter. Morgenmad var kun Indiske varme retter som vi sprang over. Værelser var middel standard med aircondition. Udsigt fra værelses vindue til nabogrund med slum bebyggelse af blikplader. Man kan kun komme rundt i byen med taxi, da der ikke er fortove og trafikken er ikke til at man går i vejsiden.

Its a no frills hotel which is convenient and comfortable for a short duration stay. The staff are friendly and helpful.

The reception staff were awesome. The dining staff and the housekeeping staff seemed a little apprehensive- I believe it could be due to language problem. They should be more confident and forthcoming! The security staff were very hospitable! Overall it was a good stay!

Location is slightly away from city centre.
Food options for in room dining are limited.
Breakfast buffet is good.
Service is very good.

Good hotel and nice deal