Narita U-City Hotel

Hotels
Independent
8.2 (124 reviews)
1-1-2 Igodai, Narita, Chiba-ken, 286-0035 , Narita , JP

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Good location near airport
Friendly service and well-priced
Valuable for quick stays
Cons:
Cleanliness issues
Old establishment showing wear

Categories

Cleanliness
6.94
Cleanliness mentioned as an issue with odors in the room and a dusty feeling.
Service
8.91
Friendly service mentioned positively along with the staff and breakfast.
Location
8.95
Excellent location near transport connections; convenient for airport access.
Room Quality
7.4
Rooms were noted as renovated, but issues with odors and possible bedbugs.
Amenities
8.43
Offers essential amenities for a short stay; breakfast service praised.
Value for Money
8.39
Good value considering the price and location, though cleanliness needs attention.
Food and Beverage
8.44
Breakfast at the in-hotel restaurant is well-regarded; adds value to the stay.
Overall Experience
8.11
Overall stay matched expectations with some noted drawbacks, especially on cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:00

Property Description

Experience unparalleled comfort and convenience at Narita U-City Hotel, perfectly situated for your travel needs.

Comfortable Accommodations
Relax in one of our 102 air-conditioned rooms, each equipped with modern amenities like refrigerators and LCD televisions. Enjoy complimentary wireless internet access so you can stay connected during your stay.

Convenient Amenities
Take advantage of our complimentary airport shuttle service, available at scheduled times, ensuring a seamless arrival and departure experience. Our 24-hour front desk and added services, such as luggage storage and laundry facilities, ensure every aspect of your stay is hassle-free.

Dining Delights
Start your day with a satisfying local cuisine breakfast served daily from 6 AM to 9 AM at our on-site restaurant. Indulge in the best flavors Narita has to offer without leaving the comfort of the hotel.

Don’t wait—book your stay at Narita U-City Hotel today for an unforgettable experience!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 124 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
C
Cristina family
10
Pros:

Convenient location and very helpful staff.
The hotel is on the older side as seen in the pictures but it is spacious and clean. The shuttle bus to the airport is a plus.

2025-10-12 via Nuitee
G
GUEORGUI
10
Pros:

Very polite and gentle service . Thank you!
Great location too!

2025-10-06 via Nuitee
O
Owais
8
Pros:

Air conditioning were subpar, it's an old establishmenat. Good for the price

2025-09-23 via Nuitee
R
Rajshree family_with_children
6
Pros:

This hotel is good for location, near narita airport. Overall it has the amenities that are required for a short stay in Tokyo but it is old and not maintained with regard to cleanliness (the coridors and room smells) though the smell or dusty feeling im room went away when we turned on the ac but it surely needs some carpet change or maintainence.
7-11 is near by, transit is just across, narita airport train travel is 15 mins from here.

2025-09-12 via Nuitee
G
Geoff
8
Pros:

It was very convenient for transport connections

2025-09-07 via Nuitee
G
George W
6
Pros:

Stay was as expected we have used it may times and was still a central spot for Narita

2025-08-09 via Nuitee
G
George W
6
Pros:

Great for the traveller who needs a place before flying out

2025-08-09 via Nuitee
K
Katherine family
6
Pros:

I booked this hotel thinking that the free airport shuttle will be available anytime of day but they only have four available times for "free airport shuttle" but those times doesn't work with our departure time which we have two different departure times one in the morning and one in the afternoon, any of the hotel shuttle schedule both doesnt work with our departures. It was useless to me booking this hotel.

2025-07-29 via Nuitee
A
Andrew family
10
Pros:

This is a great hotel with excellent location in Narita - it is about a 2-minute walk to JR Narita Station and a 5-minute walk to Keisei-Narita Station. While it is an older hotel, it is clean, quiet, with friendly service and well-priced. The in-hotel restaurant serves a wonderful breakfast and their staff is also very friendly as well. The hotel also offers free shuttle service to and from Narita Airport.

I will happily stay here next time I stay in Narita.

2025-07-29 via Nuitee
B
Brayden
10
Pros:

Awesome location. Quick to everything. Worth it for a 1 night stay before a long flight

2025-07-27 via Nuitee
C
Carmen L friends
8
Pros:

Location is near train station and easy access to great restaurants and convenient stores

2025-07-26 via Nuitee
M
Miguel
6
Pros:

The lobby area was a bit sketchy, but at least you could tell the rooms had been renovated recently. My only 2 issues were that the restroom had a strong urine smell and some of us were getting bit overnight, possibly bedbugs. Very convenient location (next to narita station), and inexpensive, but I probably would not stay here again.

2025-07-12 via Nuitee
D
Daniel
10
Pros:

Good overall

2025-07-03 via Nuitee
L
Liow
6
Pros:

Too many chairs in room with 1 added bed caused walking congestion. Should keep chairs away to free up space for lugguages of 3.

2025-05-27 via Nuitee
J
John
10
Pros:

Great place to stay before heading to the airport. They offered transport to the airport but I took the nearby train instead as the schedule didn't quite work for me. I've been here before though and used it then and recommend it. Lovely staff looked after my luggage while I went for a walk around Narita.

2025-05-24 via Nuitee
G
George family
10
Pros:

Quite dated property but a great choice given that it is significantly cheaper than other options. Would stay here again if it maintains its significant cost advantage.

2025-05-24 via Nuitee
A
Armando R
10
Pros:

The buffet breakfast was yummy and thecwaiters were great th e view from my window was awesome

2025-05-19 via Nuitee
Y
Yuko
10
Pros:

They let us check in sooner than 3pm and check out a little bit later because our flight was evenng time. I enjoyed their breakfast as well.

2025-05-07 via Nuitee
A
Ana
10
Pros:

Beautiful area. Hotel was clean and staff very friendly. Small but comfortable rooms. Quiet neighborhood. Only a few meters from train station with 2 different lines direct to Narita airport and Tokyo Station. They also offer free shuttle to airport (at set departure times)

2025-05-07 via Nuitee
B
bruce
10
Very pleasant
Pros:

Always a very pleasant stay

2025-05-02 via Nuitee