Narita U-City Hotel

Hotels
8.1 (2332 reviews)
Igodai 1-1-2 , Narita , JP

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful/friendly staff (English-speaking available)
Very convenient location near JR/Keisei stations
Free airport shuttle service
Good value for money / affordable
Clean and attentive housekeeping reported by many
24h front desk and toiletries provided
Nearby restaurants and convenience stores
Spacious rooms reported by some
Cons:
Rooms and bathrooms are dated/old
Uncomfortable mattresses/pillows; reports of itchy bed
Bathroom issues: dim lighting, toilet flush problems
Occasional rude/unpleasant check-in staff
Dust/lint in hairdryer and some cleanliness lapses
Thin bedding/insufficient duvet warmth
Poor air quality/ventilation in some rooms
Noise/proximity to elevator and difficulty with luggage at entrance

Categories

Cleanliness
7.6
Generally reported as clean with attentive housekeeping, but several guests noted dust in appliances (hairdryer), thin/unsatisfying bedding and isolated issues (itchy bed possibly from pests) so overall mixed-cleanliness impressions.
Service
8.8
Staff frequently described as helpful, polite and quick (including English-speaking staff and smooth check-ins); a few reports of unfriendly check-in staff reduce a perfect score but service is a clear strength.
Location
9
Very convenient location close to JR and Keisei Narita stations, restaurants and convenience stores, and a short rail ride to Narita Airport; local coin-locker/access notes add to convenience.
Room Quality
6.9
Rooms are described as dated/older with several complaints about bathroom condition, dim lighting, toilet flushing issues, uncomfortable mattresses and thin/unsatisfactory bedding — overall below modern expectations.
Amenities
8.2
Good basic amenities noted: free airport shuttle, toiletries supplied, 24h front desk, choice of smoking/non-smoking; some amenity wear (hairdryer lint, older fixtures) lowers the score slightly.
Value for Money
9
Multiple guests commented that the hotel offers strong value for the price (cheap/affordable with adequate facilities), making value perception very positive.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
7.2
Overall mixed but decent: very convenient for transit and supported by friendly staff and good value, balanced by dated rooms, occasional comfort and air-quality issues, and some service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:45

Property Description

Convenient Location: Located just a 2-minute walk from JR Narita Train Station, Narita U-City Hotel is easily accessible for travelers.

Comfortable Accommodation: The hotel offers affordable air-conditioned rooms with flat-screen TVs, coffee/tea makers, and private bathrooms, ensuring a comfortable stay for guests.

Complimentary Services: Enjoy free parking and a convenient free shuttle bus to Narita Airport, making travel hassle-free. Plus, stay connected with complimentary Wi-Fi in the lobby.

Experience convenience, comfort, and complimentary services at Narita U-City Hotel. Book now for a delightful stay!

Important information:

Shuttle bus schedule:
From Narita Airport Terminal 1 (leaves from Stop 16): 07:30, 09:00,18:10, 19:40
From Narita Airport Terminal 2 (leaves from Stop 33): 07:40, 09:10,18:20, 19:50
From Hotel: 07:00, 08:15, 17:30, 19:00

Please note that it is necessary to contact the property in advance before making a reservation when using for isolation purposes related to Coronavirus (COVID-19).(For limited floor use)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.1
Based on 2332 reviews
Cleanliness: 7.6
Service: 8.8
Location: 9
Room Quality: 6.9
Amenities: 8.2
Value for Money: 9
Food and Beverage: 8.1
Overall Experience: 7.2
Y
Yuichiro • solo_traveller • jp
9
2026-09-18 • via Nuitee
A
Alicia • couple • au
8
2026-09-18 • via Nuitee
Y
Yagi • solo_traveller • jp
10
Pros:

Excelente recepción y el precio muy accesible y y un servicio impecable

Cons:

El precio,,el servicio muy profesional y el desayuno muy bueno y económico recomendable

2026-09-17 • via Nuitee
K
KEIKO • solo_traveller • jp
6
2026-09-17 • via Nuitee
P
Paul • couple • au
10
2026-09-16 • via Nuitee
A
Andrea • solo_traveller • mx
10
Pros:

Close to the train station..but not noisy

2026-09-14 • via Nuitee
K
Kreid • solo_traveller • de
4
2026-09-12 • via Nuitee
W
Weronika • couple • pl
4
2026-09-11 • via Nuitee
W
Wei • solo_traveller • cn
10
2026-09-09 • via Nuitee
S
Sheerwood • solo_traveller • au
8
Pros:

Booked for the convenience for our first trip to Japan for first night when arriving late evening at Narita with domestic flights booked for the next morning. We have since been back 2 more times.

Basic room – old fashioned in style but very comfortable, extremely clean and well appointed with thoughtful touches for comfort of their guest, (teas/coffees/ nice toiletries). Helpful staff who can assist with bus transfers to the airport.

Great location with only a 5 minute walk to the station where there are convenience stores and good dinner choices.

2026-09-05 • via Nuitee
張 • couple • tw
7
2026-09-04 • via Nuitee
優 • solo_traveller • jp
10
2026-09-03 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
6
Pros:

安い。喫煙の部屋があるのが素晴らしい。

Cons:

フロントスタッフの男性がイマイチ

2026-09-01 • via Nuitee
O
oki • solo_traveller • jp
8
2026-08-30 • via Nuitee
R
riccardo • solo_traveller • it
10
2026-08-28 • via Nuitee
A
Atsushi • solo_traveller • jp
6
2026-08-23 • via Nuitee
A
AKIYO • solo_traveller • jp
6
2026-08-22 • via Nuitee
J
janejira • family_with_children • th
7
ใกล้สถานี
Pros:

ใกล้สถานี เดินนิดเดียว ราคาไม่แพง

Cons:

เก่าไปหน่อยแต่เอาไว้รอไปสนามบินก็ได้อยู่

2026-08-22 • via Nuitee
B
Brian • solo_traveller • nz
9
2026-08-20 • via Nuitee
S
SANA • solo_traveller • tw
10
2026-08-20 • via Nuitee