Jen Maldives Male by Shangri-La

Hotels
•
JEN by Shangri-La
8.2 (322 reviews)
Ameer Ahmed Magu , Male City , mv

listing image 1
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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Overpriced
Cleanliness issues
Small room

Categories

Cleanliness
6.84
Property is old with a smelly carpet and needs repainting.
Service
9.81
Staff is super friendly and helpful, providing great service.
Location
9.85
Good central location, though some views may be disappointing.
Room Quality
7.3
Rooms are small and not well maintained, with old furniture.
Amenities
7.83
Amenities like the gym and rooftop pool are appreciated but can be crowded.
Value for Money
6.29
Perceived as overpriced for the quality provided.
Food and Beverage
8.84
Good food at the restaurant, though some dining options are expensive.
Overall Experience
8.81
Disappointing stay due to noise and value concerns, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:46

Property Description

Rooftop Infinity Pool with Ocean View
Experience luxury at JEN Maldives Malé by Shangri-La with a stunning rooftop infinity pool overlooking the Indian Ocean. Relax on the daybeds or enjoy city views from the 24-hour fitness centre.

Convenient Location and Amenities
Located in Male's business district, the hotel offers free round-trip transfers from Velana International Airport. Union Pay is accepted, and guests can enjoy a spa, 24-hour café, and rooms with modern amenities including free WiFi.

Dining Experiences
Savor authentic local and international flavors at The Lime Restaurant, indulge in homemade cakes and beverages at Jen’s Kitchen On-the-Go, and dine at Azur, one of Maldives' best dining venues with panoramic views.

Book your luxurious stay at JEN Maldives Malé by Shangri-La for a memorable experience!

Important information:

Please share your flight details with the property at least 24 hours before your arrival to secure your seat(s) for the transfer.

Child policy:
A maximum of 2 children aged 0–6 years will eat for free based on the rules and meal plan of the accompanied adult, excluding alcoholic beverages.
Please note that a Green Tax of USD 6 per child, per night is applicable additionally.

Please present the same credit card used to guarantee your booking when checking in making the payment at the hotel. Please note that property may contact the cardholder for verification purposes.

Due to safety and privacy concerns, the operation of unmanned aerial systems or drones by any of the guests including model aircraft by recreational users and hobbyists is prohibited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MLE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 322 reviews
Cleanliness: 6.84
Service: 9.81
Location: 9.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 6.29
Food and Beverage: 8.84
Overall Experience: 8.81
C
carole • couple • gb
9
We used Jen, as last day holiday with access to the airport . It completed our holiday perfectly
Pros:

Room was lovely with lots of space. Well laid out and had a great view of Mele

2026-01-26 • via Nuitee
S
Shivanie Amin • couple • gb
1
Disappointed and robbed of my money. Mislead that it 4/5star.
Pros:

Nothing was very disappointed.

Cons:

Nothing was very disappointed. I complained and nobody even replied. Was no Shangri-La standard and was overpriced. Smell was terrible.

2026-01-17 • via Nuitee
F
Frederic • couple • fr
7
2026-01-12 • via Nuitee
F
Farhad • couple • mv
10
2026-01-11 • via Nuitee
L
Laura • family_with_children • gb
8
2026-01-08 • via Nuitee
B
BARBARA • couple • it
6
2026-01-06 • via Nuitee
L
Luke • couple • au
5
Our second time staying at the Jen. Never again
Pros:

Location

Cons:

We arrived on the morning of Christmas Eve to spend one night before transferring to an island. Our plan was to relax by the rooftop pool in the afternoon, followed by dinner at the hotel. Unfortunately, this was not possible due to a group of approximately seven local girls, estimated to be between 10–14 years old, who were using the pool for several hours. They were running, screaming at a very high pitch, splashing other guests, and generally behaving disruptively, while their mothers sat nearby and did not intervene.

The noise became unbearable, and after around 30 minutes we were forced to retreat back to our room, as did several other guests. Due to the lack of a peaceful atmosphere, we decided to look for dining options nearby and walked five minutes down the street to the newly opened Barceló Nasandhura hotel, which has a beautiful rooftop restaurant and a 2-for-1 sunset drinks hour.

When we returned to Jen after dinner, the same group of children and mothers were exiting the lift, with some of the fathers waiting outside on motorbikes to take the children home. This confirmed that the hotel allows resident locals to use the pool facilities, even when it significantly impacts the experience of paying guests.

Overall, this was a disappointing start to what was meant to be a relaxing stay.

2025-12-29 • via Nuitee
G
Germán • solo_traveller • ch
7
Too expensive for what it is
Pros:

Gym, pool, breakfast and staff were AMAZING.

Cons:

Property looks very old and room are not very well maintained. Cracked floors, old furniture, in general very average quality for the price.

2025-12-22 • via Nuitee
R
Romana • couple • au
8
2025-12-20 • via Nuitee
H
Hoang Lan • family_with_children • vn
8
Pros:

A bit expensive and small room, every other things goes very well

2025-12-13 • via Nuitee
S
Stephan • couple • nl
10
Excellent luxurious stay in Male
Pros:

Super friendly staff. Good central location with a terrific pool and restaurant. Rooms have a great layout.

2025-12-07 • via Nuitee
S
Simone • family_with_children • ch
10
Pros:

Rooftop pool mit lifeguard, Lage top und inclusive airport transfer

2025-11-26 • via Nuitee
E
Edina • couple • ch
8
2025-11-24 • via Nuitee
A
Amrith • couple • my
6
No comments.
Pros:

No comments.

Cons:

Property is really old, its situated in the middle of buildings. The carpet in the hotel is not clean as it smells along the corridor. Rooms are ok but needs repainting as it has stains. Honestly it does not carry the honor of Shangri La and its not value for money. Dont get carried away with the pictures as the pool is extremely small as well.

2025-11-08 • via Nuitee
S
shruti • solo_traveller • in
7
2025-10-22 • via Nuitee
M
MUHITTIN • couple • tr
10
Pros:

Friendly and helpful staff.

Cons:

-

2025-10-21 • via Nuitee
T
Tracey
10
Pros:

Fantastic hotel for an overnight stopover between resorts and airport. Seafood platter with Lobster was delicious, mocktails tasted like the real thing. Comfortable bed and great shower. Pool and restaurant on rooftop with spectacular views. Staff amazing! Will definitely stay again 😎☀️🏝️

2025-10-02 • via Nuitee
L
lishuai • family_with_children • cn
10
2025-09-07 • via Nuitee
W
Wingkei • couple • ph
2
Not worth your money 330 usd for a small room
Pros:

Nothing was good here it’s just too over priced for a 330 usd room it looks like a MOTEL

Cons:

The price the rooms and all

2025-08-26 • via Nuitee
S
shruti • solo_traveller • in
7
Pros:

The location and the restaurant was great! Good food

2025-08-25 • via Nuitee