Hampton Inn Jacksonville-Anniston Area

Hotels
•
Hilton Worldwide
8.4 (134 reviews)
1041 JD&L Dr, Jacksonville, Alabama, 36265 , Jacksonville , US
+1 256-782-0330

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Pets allowed

Facilities

Elevator
Fitness facilities
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
Free wired internet
Wheelchair accessible parking
24-hour business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions)
Excellent/free breakfast and good coffee
Comfortable beds and spacious rooms (many mentions)
Convenient location for events/activities
Quick, helpful front desk service (Chloe cited)
Cons:
Cleanliness issues: roaches, dirty rooms, carpet and pool bugs
Occasional facility problems: power outage, no hot water, elevators/phones out
Room maintenance: doors not closing, TV/AC problems, need for painting
Value concerns for some guests (high rate + security deposit with poor room condition)
Isolated incidents of disruptive guests/drug use

Categories

Cleanliness
6.5
Multiple reviews report roaches, a disgusting room, pool with bugs, dirty carpets and occasional lack of hot water/towels issues — cleanliness is a recurring negative theme.
Service
9.3
Staff repeatedly described as friendly, attentive and helpful (several mentions of excellent front desk service and a specific employee, Chloe). One incident noted poor response to pest/power issues, but overall service sentiment is strong.
Location
8.6
Several guests cited the location as convenient and suitable for events (baseball, JSU registration) — generally positive and slightly above average.
Room Quality
7.8
Mixed feedback: many call rooms comfortable and spacious with good beds, but others reported doors that don't close, TV/AC problems, painting/carpet issues and isolated drug-use behavior — overall somewhat below the top tier.
Amenities
8.9
Breakfast and basic amenities (coffee, breakfast area) are praised repeatedly; some amenity negatives (no ice on floors, pool issues) but breakfast quality lifts this category.
Value for Money
7.2
Mixed value perception: a guest paid a high rate and found the room unacceptable and a security deposit problematic, while others felt the stay was fine for the price — overall slightly below target.
Food and Beverage
9.5
Breakfast received multiple strong positive mentions (excellent, went back for seconds, good free breakfast); coffee also noted positively — this is a clear strength.
Overall Experience
9.4
Many guests report comfortable, repeatable stays with friendly staff and good breakfast; a few severe negative incidents (power outage, pests) occurred but overall experience leans very positive among reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Outdoor Pool and 24-Hour Fitness Center:
Enjoy leisure time by the outdoor pool or stay active at the 24-hour fitness center.
Complimentary Breakfast and Internet Access:
Start your day with a complimentary breakfast and stay connected with free wireless internet access.
Convenient Location and Nearby Attractions:
Perfectly situated in the heart of Jacksonville, with Jacksonville State University just minutes away. Attractions like Talladega National Forest and Anniston Museum of Natural History are within a short drive.
Book your stay at Hampton Inn Jacksonville-Anniston Area for a perfect mix of relaxation and convenience.

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 134 reviews
Cleanliness: 6.5
Service: 9.3
Location: 8.6
Room Quality: 7.8
Amenities: 8.9
Value for Money: 7.2
Food and Beverage: 9.5
Overall Experience: 9.4
T
Tracy
10
Pros:

Friendly attentive staff

2025-10-05 • via Nuitee
D
DBo
4
Pros:

I saw three roaches at different times during my 9 hours stay at the hotel. roaches in the bathroom and near the bed. I was very disappointed. No action was taken by the hotel staff and the front desk did not seemed surprised.

2025-09-29 • via Nuitee
R
Rebecca
10
Pros:

Very nice at the front desk had a couple problems with the room and she changed me rooms with no problem very great costumer service. Room very clean

2025-09-13 • via Nuitee
C
Clarence • partner
6
Pros:

The room needed painting. The carpet needed cleaning. Their was drug use by a visiting college football team.

2025-09-11 • via Nuitee
M
Mallory
6
Pros:

The room doors did not close properly and needed to be slammed shut to ensure the door was locked before walking away. Our feet were dirty when we walked around the room barefoot. It took 10 minutes for the water to get warm for a shower. The television did not work properly. The staff were friendly and breakfast was good but the hotel needed some work.

2025-08-29 • via Nuitee
B
Brandon
10
Pros:

Room stayed hot throughout the night. We didn’t call anyone about it, but the air conditioner was working, just wasn’t cooling off as much as we’d like.

2025-08-22 • via Nuitee
V
Verified traveler
2
Nightmare
Pros:

I had made reservations for the wrong day by mistake. Chloe was awesome in helping but took hotels.com an hour to correct. I have stayed at this hotel several times and love it but this time the power went out about 5 which means air was not on, wifi didn't work, room phone did not work, lobby would not pick up cell phone call, elevators did not work and no hot water for shower. Took them 3 hours to get it back on. Wifi never did come back on and nobody apologized or offered a discount at checkout. I was there for business and did not look or feel my best at all.

2025-08-20 • via Nuitee
J
John
10
Pros:

Excellent breakfast even went back for seconds.

2025-08-11 • via Nuitee
A
Anita
10
Pros:

First time staying for an overnight trip. Comfortable and spacious.

2025-08-10 • via Nuitee
A
Amber
10
Solid Hampton Inn experience
Pros:

This location is always great and we always stay here when in Jacksonville. The employees are so nice, the rooms are new and clean and the breakfast is goods.

2025-08-09 • via Nuitee
J
JAMES
8
Pros:

Good

2025-08-08 • via Nuitee
G
Gabriel • family
10
Pros:

Enjoyed our stay here. Room was nice. Bed was very comfortable. Staff was friendly and efficient.

2025-08-05 • via Nuitee
M
Mia
10
Pros:

It was very nice but would like the first floor wasson second nut was not bad

2025-07-13 • via Nuitee
J
Jamie • family_with_children
4
Pros:

I already paid $200 for 1 night in this room, they took a $50 security deposit and the room was disgusting ,pool was filled with bugs, and I could keep going

2025-06-29 • via Nuitee
A
Annette
10
Pros:

Hotel stay was great. Comfortable room and wonferful friendly staff!

2025-06-23 • via Nuitee
L
LANCE • family
6
Pros:

Location convenient to reason for staying....NO ICE ON ANY FLOOR!!!!! Good breakfast...

2025-06-22 • via Nuitee
H
Holly • family
8
Pros:

Clean and friendly staff

2025-06-18 • via Nuitee
C
Christopher
10
Pros:

Great accommodations.

2025-06-13 • via Nuitee
M
Margo
10
Pros:

This is the second time that my daughter and I have stayed here for a JSU registration event. Last time, I was disappointed that there was no hot water. But everything else was comfortable and clean. This time - top notch. Room was clean and bedding was crisp with very soft lines. Plenty of hot water and very plush towels. Great place to stay when visiting JSU.

2025-06-10 • via Nuitee
J
Jeffrey • family
10
Pros:

Nice and clean, good free breakfast

2025-06-09 • via Nuitee