Ramada by Wyndham New York Times Square West

Actually styed here Sept 2022 and I can not thank the staff here enough.
I was in a negative situation and was shaken up by a series of events, the staff made me feel safe from the second I arrived. They let me park right out front and put me in a room by the front desk, so the minute I opened my door I could see the desk. When I was checking out in the morning they checked on me to be sure I was ok.
Room was clean, bed was comfy.
Huge thank you to the staff

Arrived to be Informed the one elevator out.
No sign of repair crew as they claimed was there. When I checked out, elevator still not working Probably in violation of ADA. It’s like an 8 story hotel. Place was packed with guests. Had to use one narrow stairwell to get to room on 6 fl. I complained and demanded discount. Front desk guy agreed to 20 %. Put it in writing. But that discount has never been received . Great location. But horrible management

Lift was not working for 3 days. I had to take all my luggage to 2nd floor and I hurt my back. nobody helped me. Shame. I will never ever stay there, even if it is free. I suggest all, if you can afford to pay more money, stay somewhere else. I will surely pay 50% more to stay in some descent hotel next time. The only positive is that it is near to time square, so are at least 50 other hotels. Find those & book.

The hotel was pretty nice, in good condition and a convenient location close to Time Square.
I thought it was rather expensive.

Positive: Early check-in, close to Times Square, decent breakfast included, people is nice.

Negative: Noise. There were desmantling works, it seems hotel was closing down, so they had a crew moving forniture, taking out carpets, etc. The first night they woked until midnight. I phoned front desk twice but there was no positive answer.
Room was mustiness. I think it was de AC as it had some mold.
Mirror frame broken. It was fixed with black ducktape. Elevator was out of order. I was told it was going to be fixed during the day, but by the time we checked-out the elevator was still out.

Great location, only blocks from time Square and tons of great restaurants in a very safe neighborhood. Rooms were big by NYC standards. Very clean but lobby a bit cluttered. Quiet street and parking garage across the street.

Excelllent location. Subway just at the top of the street. Excellent breakfast included. All day free coffee and water fountain. Rooms are basic and clean. Good size bathrooms. Had a really comfortable stay. Only small complaint would be slight lack of wardrobe space but other than that a really good experience.

Convenient location

This was possibly the worst hotel I have ever stayed in. We were. Is it in your daughter and the freaked out about her being in our room even thou we repeatedly said she was not staying. The television did not work and no one could fix it. This was absolutely terrible in every way. Never stay here

Other than the room being a small, everything about this small mid-town hotel made my New York stay comfortable and reliable. Including the very comfortable bed. Thank you to the very calm and helpful young gentleman on the front desk who provided excellent assistance in all matters, including calling me an alternative taxi company when I urgently needed one after check out for my journey to distant JFK airport. This isn't a fancy hotel by any means, but everything they provide, including breakfast and all day access to water and ice in the lobby made my stay a very good one. I will most likely stay here again when I return to New York. (I can also highly recommend the excellent French restaurant, Marseille, just around the corner on 9th Avenue.)

Review
Pros
1.) Location is very good
Cons

2.) Room was very small
3.) on 1 day the cleaning was partially done and the reception staff was not so polite when we asked why the room was not cleaned.
…….

I want to start by saying, we arrived very early before check in and they were able to get us in a room quickly. Beds were comfortable and the air conditioning worked. We were there during 100* weather. We realized the toilet did not work and contacted the front desk at 5:10 pm…we were told nothing could be done until 9 am the next day. Couldn’t even change rooms. The refrigerator in the room froze our drinks and they exploded. That said, staff was very nice and the continental breakfast was good.

I'd actually give this 4.5 stars but it's not enough to dock it a full star. This hotel is as clean as any I've ever stayed in. Our room was just fine - not luxurious but very nice. The bathroom was large. We were lucky enough to get a room in the back of the hotel which was very quiet; something unusual for NYC. A very nice breakfast was also included which made it a great value. My only very slight negative is that, all around the property, the walls need painting. But, that didn't diminish our satisfaction. This is a clean hotel in a great location and is a great value.

Much better value elsewhere for $300, not up to the hotels usual standard in terms of decor and cleanliness, room smelled damp, hairs from previous guests all over the room, stains on the bedding, room was very cramped and the bathroom was only superficially cleaned, staff though were very pleasant and the location is excellent

Beds comfortable. Tv not working. Elevator slow. Parking close to hotel discount. Free Breakfast great waffles bagels muffins danishes oatmeal bread bacon eggs juice orange apple passion fruit tea coffee. Ice machines on lobby floor. Have utensils and silverware cups lids.

Excellent location if you want to check in and head straight back out as Times Square is only 3 minutes walk away.
Breakfast buffet is worth mentioning and will keep you fuelled up. Harry and his team made our stay comfortable. Hotel is clean.

Overall the staff were responsive and friendly. Breakfast was fine with the usual options one would expect for free.
The biggest disappointment was the fact the rooms are tiny. You really cannot enjoy yourself as just enough room to walk for one person, and absolutely no place to put things down. Cleanliness is not good I cannot imagine how they would get a vacuum cleaner in the room. Bathrooms need overhaul.
So in a pinch, if you are not picky and a single person who just needs a place to sleep....you should be fine. I would not recommend this place for a family or couple looking for a nice place.

Tv control not work,no sleeper

Very good,

They needed some upgrade in the bathroom and bathtub tiles needed more cleaning.