City Express Suites by Marriott Silao Aeropuerto

Hotels
7.8 (52 reviews)
Libramiento Norte #900 B, El Fresno , Silao , MX

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Facilities

Free breakfast
Fitness facilities
Comprehensive recycling policy
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Some cleanliness issues
Limited amenities
Mixed perceptions on value for money

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, although some reviews highlighted cleanliness issues.
Service
8
Overall, service was appreciated by guests, with some mentioning the welcoming morning staff and helpfulness of the staff.
Location
8
The hotel's great location near key landmarks and public transport was well-received by guests.
Room Quality
7.5
Rooms were generally comfortable and spacious, but some reviews mentioned minor maintenance issues.
Amenities
7.3
While some guests appreciated the gym and pool, others noted the lack of spa services as a downside.
Value for Money
6.9
Opinions varied on value for money, with some guests feeling the price was high for the services provided.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, although a few guests desired more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:24

Property Description

Welcome to City Express Suites by Marriott Silao Aeropuerto, your ideal base in Silao for both business and leisure.

Unparalleled Recreation
Dive into relaxation with our invigorating outdoor pool and stay fit any time in our fully-equipped fitness center, ensuring your wellness routine remains uninterrupted during your stay.

Comfort & Convenience
Enjoy our spacious, air-conditioned rooms complete with kitchenettes, flat-screen televisions, and complimentary Wi-Fi. Whether you need to connect for work or unwind with your favorite show, we've got you covered.

Delicious Breakfast & 24/7 Shuttles
Start each day with a complimentary full breakfast, and for your convenience, our shuttle service offers seamless transit to the airport around the clock.

Don’t miss the opportunity to experience comfort and convenience in Silao—book your stay today!

Important information:

* Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BJX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 52 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7.3
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 8
M
Ma Catalina
10
Pros:

Está muy agusto el hotel y la alberca calientita

2025-04-20 • via Nuitee
L
LORENA • partner
10
Pros:

Room was not ready

2025-04-17 • via Nuitee
L
Leticia
10
Pros:

Close to airport

2025-03-30 • via Nuitee
R
Rosa • group • us
5
Passable
Pros:

We erre three and only 2 towels we call to bring extra one never responde

2025-03-27 • via Nuitee
A
Alain
6
Pros:

Service without a smile at the front desk.She obviously hates her job.Bell man and chef ( who delivered my order to my room) were very pleasant

I will not stay there again.

2025-03-22 • via Nuitee
S
Serkan • review category business travellers • tr
4
Disappointing
2025-03-11 • via Nuitee
L
Lopez • family with young children • us
10
Exceptional
2025-01-23 • via Nuitee
E
Enrique • family with young children • mx
1
Bad
Pros:

Really Like Anything

Cons:

Exactly Like Nothing

2024-12-17 • via Nuitee
I
Ismael • family_with_children
10
Pros:

Está súper el hotel ya que cuenta hasta con cocina tu cuarto

2024-12-09 • via Nuitee
L
Leonel Zúñiga
6
Pros:

Very good personal attention and transportation to the airport.

2024-11-24 • via Nuitee
V
Verified traveler
6
Falta de amenidades
Pros:

El hotel carecia de amenidades como hielera, cubiertos y sartenes en la habitacion

2024-11-21 • via Nuitee
C
Carolyn • solo traveller • us
5
It‘s close to the airport!
Pros:

The hotel is close to BJX airport and it offers a shuttle.
Good water pressure in the bathroom.
Free breakfast is offered (provided you don’t have to be at the airport before 6 am).

Cons:

The hotel is not close to anything besides the airport. There is no restaurant so visitors without a car must use a food delivery service.
The rooms are OK, but are very, very generic.
Staff is not bilingual, so English speaking guests could face a few problems.

2024-11-21 • via Nuitee
Y
Yuridia
2
Pros:

Cancelaron mi reservación sin avisarme cuando llegue ya no había habitaciones disponibles. Me dijeron que el sistema habia cancelado mi reserva por la alta demanda y como yo puse de opción pagar en el hotel no respetaron mi reserva.

2024-11-19 • via Nuitee
M
Marlen • family
2
Pros:

Terrible Experience - Avoid This Hotel
I booked a night at City Express Suites but was deceptively moved to a much cheaper, substandard room in the City Express hotel without explanation. The room was in unacceptable condition: the toilet didn’t flush, it reeked of cigarettes, and the door had no number. To make matters worse, another guest who arrived after me was given a suite while I was denied the room I paid for. When I requested a refund, the staff refused and made it impossible for me to resolve the issue. This was an appalling and unprofessional experience, and I cannot recommend this hotel to anyone.

2024-11-15 • via Nuitee
J
JOSE ANTONIO
10
Pros:

todo bien solo camas duras almohas malas

2024-11-15 • via Nuitee
J
Javier
10
Pros:

Muy amplia la habitación, muy buen precio, tiene cocinera y sofá cama! Todo súper bien
Cerca de aeropuerto Silao

2024-10-31 • via Nuitee
L
Luis
10
Pros:

Clean

2024-10-14 • via Nuitee
R
Rosalinda • family
6
Pros:

El personal no es amable ni empático si no estás registrado y no te da la cara envía al personal de seguridad para resolver algún inconveniente
Ni un vaso con agua hasta que no estés registrado no volveré a reservar en la cadena que representan

2024-10-13 • via Nuitee
J
Jerome • review category business travellers • hk
2
Avoid
Pros:

Nothing

Cons:

No shuttle bus from airport despite they say there s one
More than an hour to have the key
Impossible to sleep as the highway is so noisy
Nothing around

2024-10-13 • via Nuitee
J
Jose • review category business travellers • us
1
Bad
2024-09-26 • via Nuitee