SureStay Plus by Best Western Windsor

Hotels
•
SureStay Plus Hotel by Best Western
7.8 (1489 reviews)
2530 Ouellette Ave. , Windsor , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Clean facilities
Cons:
Noisy at night
Breakfast quality inconsistent
Some outdated amenities

Categories

Cleanliness
7.69
Overall cleanliness was positive, but there were mentions of mildew and soap quality concerns.
Service
8.66
Staff were generally friendly and accommodating.
Location
8.7
Conveniently located near amenities and attractions.
Room Quality
7.15
Rooms had issues like noise and outdated furniture.
Amenities
7.18
Certain amenities like the pool and breakfast quality received negative feedback.
Value for Money
8.14
Room price is reasonable for a basic stay but some aspects needed improvement.
Food and Beverage
6.69
Breakfast varied in quality; some items were described as old.
Overall Experience
8.16
Generally a positive stay despite several minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location
Located just a 5-minute drive from downtown Windsor, Howard Johnson Plaza by Wyndham Windsor is the perfect base for exploring the city. With Caesars Windsor Casino only 5 km away, entertainment is right at your doorstep.

Comfortable Accommodations
The pet-friendly guest rooms are equipped with all the essentials for a relaxing stay, including free Wi-Fi, a microwave, fridge, and coffee maker. Unwind and enjoy your favorite shows on the cable TV or lounge in the seating area.

Delicious Dining Options
Start your day right with a daily grab and go breakfast featuring fresh fruit, juices, cereals, and hot waffles. The on-site Marquis Restaurant is also available for breakfast and lunch, ensuring you never go hungry during your stay.

Ready to experience comfort and convenience in Windsor? Book your stay at Howard Johnson Plaza by Wyndham Windsor now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1489 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
H
hb0202 • family_with_children • ca
9
2026-02-10 • via Nuitee
S
Scott • couple • us
10
Breakfast was great!
Pros:

Easy access

Cons:

Everything was great

2026-02-08 • via Nuitee
A
Amrik • couple • ca
1
2026-01-26 • via Nuitee
G
Genaro • extended_group • ca
10
2026-01-22 • via Nuitee
K
Kurt • solo_traveller • ca
9
I will stay here always when I have work in Windsor
Pros:

I really appreciated that the cleaning staff were very accepting of my personal situation. I am a cross dresser and the ladies were very nice and didn't mind when they came and saw me all dressed up. They even told me that I looked like a girl and that I was quite sexy.

Cons:

Nothing

2026-01-20 • via Nuitee
M
Michelle • family_with_children • au
7
overall pleasant and value for money, brekky was a bonus
Pros:

Brekky was appreciated and the 24 hour coffee access

Cons:

rooms could be a little larger if booking for 3 people

2026-01-20 • via Nuitee
H
Hammad • solo_traveller • ca
10
2026-01-19 • via Nuitee
K
Katelyn • family_with_children • ca
4
2026-01-19 • via Nuitee
J
Jaskaran • couple • ca
8
2026-01-19 • via Nuitee
I
Inez L • couple • ca
8
Great otherwise
Pros:

Reasonable, rooms are small but well laid out for comfort

Cons:

Don’t change
Check in before 3pm or they charge $20 + tax more. We were 1 hr before that, after a six hour drive to attend our grandsons graduation.Needed to get ready.

2026-01-19 • via Nuitee
T
TATIANA • couple • ca
7
Stay was good
Pros:

Breakfast was acceptable. The room was clean. The bed was comfortable

Cons:

AC is noisy

2026-01-19 • via Nuitee
A
Ashley • couple • ca
10
2026-01-19 • via Nuitee
A
Aditi • couple • ca
4
2026-01-19 • via Nuitee
H
Haijing • extended_group • ca
8
2026-01-19 • via Nuitee
G
Gregory • solo_traveller • us
7
It was fine clean,quiet convient.
Pros:

Clean, location safe.

Cons:

Television programming and excess to use

2026-01-19 • via Nuitee
M
Montaser • family_with_children • us
8
Convenient and Easy
Pros:

It was a very convenient location for us, we had a wedding the next day nearby. The family and I also enjoyed the light breakfast in the morning.

Cons:

Nothing, we had a great stay.

2026-01-19 • via Nuitee
J
Joanne • couple • ca
10
2026-01-19 • via Nuitee
T
Ty’Rell • solo_traveller • us
7
Cons:

The parking lot being right there by the window and have people to see inside of your room if blinds open

2026-01-19 • via Nuitee
M
Maame • solo_traveller • ca
6
2026-01-19 • via Nuitee
N
NAVDEEP • couple • ca
10
2026-01-19 • via Nuitee