SureStay Plus by Best Western Windsor

Hotels
SureStay Plus Hotel by Best Western
7.8 (1659 reviews)
2530 Ouellette Ave. , Windsor , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Clean facilities
Cons:
Noisy at night
Breakfast quality inconsistent
Some outdated amenities

Categories

Cleanliness
7.69
Overall cleanliness was positive, but there were mentions of mildew and soap quality concerns.
Service
8.66
Staff were generally friendly and accommodating.
Location
8.7
Conveniently located near amenities and attractions.
Room Quality
7.15
Rooms had issues like noise and outdated furniture.
Amenities
7.18
Certain amenities like the pool and breakfast quality received negative feedback.
Value for Money
8.14
Room price is reasonable for a basic stay but some aspects needed improvement.
Food and Beverage
6.69
Breakfast varied in quality; some items were described as old.
Overall Experience
8.16
Generally a positive stay despite several minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location
Located just a 5-minute drive from downtown Windsor, Howard Johnson Plaza by Wyndham Windsor is the perfect base for exploring the city. With Caesars Windsor Casino only 5 km away, entertainment is right at your doorstep.

Comfortable Accommodations
The pet-friendly guest rooms are equipped with all the essentials for a relaxing stay, including free Wi-Fi, a microwave, fridge, and coffee maker. Unwind and enjoy your favorite shows on the cable TV or lounge in the seating area.

Delicious Dining Options
Start your day right with a daily grab and go breakfast featuring fresh fruit, juices, cereals, and hot waffles. The on-site Marquis Restaurant is also available for breakfast and lunch, ensuring you never go hungry during your stay.

Ready to experience comfort and convenience in Windsor? Book your stay at Howard Johnson Plaza by Wyndham Windsor now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7.8
Based on 1659 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
M
Muhammad solo_traveller ca
2
2026-08-29 via Nuitee
H
Hutchison solo_traveller ca
9
Pros:

Location for what we needed..

Cons:

Area too crowded at breakfast no flow people everywhere 😒

2026-08-26 via Nuitee
S
Subash family_with_children ca
8
2026-08-25 via Nuitee
A
Ashish family_with_children ca
7
Good
Pros:

- Decent hotel.
- good value for its price / room

Cons:

- No breakfast available after 9:15 AM during weekdays. Have to ask for breakfast on request
- No coffee and water bottle in the room.
- No elevator

2026-08-25 via Nuitee
H
Hutchison solo_traveller ca
9
Pros:

Bed was comfortable..

Cons:

A lingering smell and the breakfast area was very small and cramped..

2026-08-24 via Nuitee
F
F6431LQjennifers Family
4
Thank goodness only here for one night!
Pros:

The rooms have been updated but the shower put water all over the floor (step in shower with no door or curtain). There is NO elevator for the second floor. Room was very hot when we got in - AC had been turned off. Breakfast was extremely crowded with no place to sit and the food was very basic and tasteless. No fresh baked products all processed individually wrapped. Bagels were not cut so everyone made a huge mess cutting with the wooden cutlery.

I choose the hotel as a budget friendly one night option because of the previous positive reviews. I am not sure who would write those? I will not be returning.

2026-08-23 via Tripadvisor
Z
Zitouni solo_traveller ca
10
2026-08-17 via Nuitee
B
Beata couple ca
10
2026-08-17 via Nuitee
J
Janine couple ca
8
Pros:

We travel by taxi in town. Tim Hortons right next door.nice restaurant called Joseyz down the street. Smoking area out back. Pretty quiet. Picnic tables out front. There is a L.C.B.O just around the corner. There is a decent breakfast here. Very clean. Highly recommend this hotel. Budget friendly and included breakfast. We stayed 8 nights so we only had to go out for dinner. Met up with family so that's ok. TV had plenty of channels. Wifi was good.

Cons:

Eggs were powdered. I ate them but partner did not.

2026-08-15 via Nuitee
P
Phelps solo_traveller ca
6
2026-08-15 via Nuitee
P
Parris solo_traveller ca
10
Cons:

The air conditioning kept shutting off and on and didn't really blow much colder

2026-08-14 via Nuitee
S
Sylvia solo_traveller ca
10
2026-08-13 via Nuitee
B
Bachmeier couple ca
8
Pros:

Clean, cold air, and polite staff

2026-08-13 via Nuitee
R
Robert solo_traveller ca
9
Comfortable, clean with friendly staff! :)
Pros:

The staff was extremely friendly and helpful.
Room was recently renovated with a few things
Worn and outdated (ex. headboard) but the room was incredibly clean and had comfortable bedding.

Cons:

The breakfast area is quite small (crowded) and basic. I had to take mine back to my room as there were no seats.
The middle corridor and stairways (no elevator) are very dated and in need of a redo but it certainly didn’t affect the quality of our stay.

2026-08-09 via Nuitee
R
Ryan extended_group ca
7
Thank you for the stay
Pros:

Was very happy to know that I could book with my debit visa and then pay with cash upon arrival. Staff more than friendly and accommodating. Morning breakfast was very tasty for a simple spread. Only thing missing was smart televisions to log onto my streaming platform

Cons:

Could have used smart tv

2026-08-07 via Nuitee
I
Ignatius solo_traveller ca
8
2026-08-06 via Nuitee
R
robbyl204 Family
8
Good Stay
Pros:

Located in the heart of Windsor. Fairly new renovated with this price nowhere can beat it plus continental breakfast.

2026-08-05 via Tripadvisor
V
Vince couple ca
5
Not that great.
Pros:

Breakfast sausage made me sick. Stomach cramping etc.

Cons:

Noise from above at midnight when someone was running a bath or shower.

2026-08-03 via Nuitee
T
Traemon couple us
9
2026-08-02 via Nuitee
T
Terry couple ca
9
More than happy with everything. No complaints. Would definitely recommend.
Pros:

More than happy with everything. No complaints. Would definitely recommend.

2026-07-20 via Nuitee