SureStay Plus by Best Western Windsor

Hotels
•
SureStay Plus Hotel by Best Western
7.8 (1582 reviews)
2530 Ouellette Ave. , Windsor , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Clean facilities
Cons:
Noisy at night
Breakfast quality inconsistent
Some outdated amenities

Categories

Cleanliness
7.69
Overall cleanliness was positive, but there were mentions of mildew and soap quality concerns.
Service
8.66
Staff were generally friendly and accommodating.
Location
8.7
Conveniently located near amenities and attractions.
Room Quality
7.15
Rooms had issues like noise and outdated furniture.
Amenities
7.18
Certain amenities like the pool and breakfast quality received negative feedback.
Value for Money
8.14
Room price is reasonable for a basic stay but some aspects needed improvement.
Food and Beverage
6.69
Breakfast varied in quality; some items were described as old.
Overall Experience
8.16
Generally a positive stay despite several minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location
Located just a 5-minute drive from downtown Windsor, Howard Johnson Plaza by Wyndham Windsor is the perfect base for exploring the city. With Caesars Windsor Casino only 5 km away, entertainment is right at your doorstep.

Comfortable Accommodations
The pet-friendly guest rooms are equipped with all the essentials for a relaxing stay, including free Wi-Fi, a microwave, fridge, and coffee maker. Unwind and enjoy your favorite shows on the cable TV or lounge in the seating area.

Delicious Dining Options
Start your day right with a daily grab and go breakfast featuring fresh fruit, juices, cereals, and hot waffles. The on-site Marquis Restaurant is also available for breakfast and lunch, ensuring you never go hungry during your stay.

Ready to experience comfort and convenience in Windsor? Book your stay at Howard Johnson Plaza by Wyndham Windsor now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1582 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
D
Dalila • solo_traveller • ca
8
Pros:

Très bon rapport qualité,prix,propre et chambre spacieuse.

Cons:

Vu le prix ,rien à part le sèche cheveux qui ne fonctionnait pas .

2026-06-27 • via Nuitee
D
Denise • extended_group • ca
8
I would definitely stay again. I would bring my own pillow
Pros:

It was very clean. Lots of parking. Close to everything we needed. The price was excellent. It is very well kept. I highly recommend staying here.

Cons:

The only thing I didn’t like were the pillows. They were too thick and too springy. The bed itself was amazing.

2026-06-27 • via Nuitee
S
syed • solo_traveller • us
7
2026-06-26 • via Nuitee
M
Mia • extended_group • us
4
2026-06-25 • via Nuitee
N
Nadine • couple • ca
10
2026-06-24 • via Nuitee
L
Lyda • family_with_children • co
9
Pros:

La habitación es confortable

Cons:

Nada

2026-06-24 • via Nuitee
M
Mohamed Amine • solo_traveller • dz
6
Pros:

Location

Cons:

Very low breakfast quality
Alarm went on Sunday morning at 6 am no reason, no sorry sign as if nothing happened and then when you ask you get - Yeah it seems like the shower steam in one of the rooms made the alarm went on!!
Coffee machine no working, the receptionist replied - yeah sometimes it happens! No exchange option!!
Anyway, wouldn't be considering the location as a top of the mind stay option.

2026-06-22 • via Nuitee
M
Mallory • couple • ca
10
2026-06-22 • via Nuitee
M
MD MAIDUL • family_with_children • us
8
2026-06-22 • via Nuitee
D
DAVID • solo_traveller • sl
8
2026-06-22 • via Nuitee
B
barbara • solo_traveller • us
7
2026-06-21 • via Nuitee
A
Andrew • couple • us
9
Nice overnight stop.
Pros:

Room and staff.

Cons:

Location was not very nice.

2026-06-21 • via Nuitee
Z
Z3852YXsteveh • Family
10
I'll stay here again and recommend to friends.
Pros:

Very nice and reasonably priced. All the staff was friendly and helpful. Thank you

2026-06-20 • via Tripadvisor
B
Bartosz • couple • ca
10
2026-06-19 • via Nuitee
M
mondial205 • solo_traveller • ro
10
2026-06-19 • via Nuitee
T
Tim • solo_traveller • ca
10
Pros:

It was good

2026-06-19 • via Nuitee
A
Andrew • solo_traveller • us
9
Good stay nice room.
Pros:

Clean and quiet.

Cons:

Not an ideal area for restaurants.

2026-06-18 • via Nuitee
J
James • couple • ca
10
2026-06-17 • via Nuitee
M
Mendenelle • family_with_children • sa
8
Our stay was good
Cons:

Just the wifi signal is not that strong but manageable as we do have our own internet data.

2026-06-15 • via Nuitee
M
Mary • solo_traveller • ca
7
Pros:

Staff at front desk excellent

Cons:

The room was not swept or blankets tucked in.
Not enough towels for 3 people

2026-06-15 • via Nuitee