Sleep Inn & Suites Madison - Monona

Hotels
•
Sleep Inn
8.5 (344 reviews)
4802 Tradewinds Parkway , Madison , US
+1 608-221-8100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms / very clean
Comfortable beds
Friendly staff / flexible check-out
Large rooms
Quiet location
Good price/value
Breakfast was good and abundant (per some guests)
Cons:
Location in industrial/warehouse area with limited dining/retail
Inconsistent service (at least one very poor check-in experience)
Housekeeping not offered daily / not clearly disclosed
Shower water not consistently hot / HVAC issues
Undisclosed taxes on Booking.com
Breakfast quality described as mediocre by some

Categories

Cleanliness
9.5
Multiple reviews repeatedly state rooms were clean and 'very clean'; housekeeping praised for room cleanliness.
Service
8
Mixed: several comments praise friendly and flexible staff (helpful late checkout), but one report describes very poor, prolonged check-in/customer service and TV issue handling.
Location
7.5
Mixed-to-negative: some found the location quiet, but multiple guests note it is tucked into an industrial/warehouse area with limited dining or retail nearby.
Room Quality
9.5
Generally strong: comfortable beds and large rooms cited often; isolated issues (non-working TV for one guest) noted but outweighed by positive room comfort.
Amenities
8
Some negatives: housekeeping not offered daily as expected and HVAC inconsistencies reported; otherwise no major amenity complaints in reviews.
Value for Money
9
Perceived as good value by some (price praised), though one guest objected to undisclosed taxes on Booking.com; overall price-to-quality viewed positively.
Food and Beverage
8.5
Breakfast opinions mixed: described as 'good' and 'abundant' by some, but others call it mediocre or generic supermarket-style; overall acceptable but not exceptional.
Overall Experience
8
Overall mixed-positive: many guests enjoyed cleanliness, comfort and friendly staff, but notable negatives (check-in service failure, location drawbacks, some amenity issues) lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Modern Amenities
Situated near the Alliant Energy Center and offering free WiFi, the Madison Hotel is the perfect choice for travelers. Enjoy a complimentary hot breakfast, access to an indoor heated pool, fitness center, and arcade during your stay.

Comfortable Accommodations
Relax in well-equipped guest rooms featuring a flat screen TV, coffee maker, refrigerator, and microwave. Whether you're traveling for business or leisure, the Sleep Inn Madison ensures a comfortable and convenient stay.

Pet-Friendly and Accessible
With easy access to the Monona Terrace community and Convention Center, this hotel welcomes furry friends too. Don't miss the chance to experience a seamless blend of comfort and convenience at Sleep Inn & Suite Madison.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 344 reviews
Cleanliness: 9.5
Service: 8
Location: 7.5
Room Quality: 9.5
Amenities: 8
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8
B
Bryce • couple • us
8
Pros:

The room was clean and the bed was very comfortable.

Cons:

The shower water never got hot; warm, but not hot. It was a mediocre breakfast. Good, but nothing to write home about.

2026-10-23 • via Nuitee
O
OLHA • family_with_children • us
8
2026-10-20 • via Nuitee
E
Enoch • couple • us
9
2026-10-19 • via Nuitee
P
Paul • family_with_children • us
10
2026-10-18 • via Nuitee
S
Swanson • family_with_children • us
10
2026-10-17 • via Nuitee
J
John • solo_traveller • us
9
Nice and friendly staff. Breakfast was good.
Pros:

Very clean

Cons:

N/A

2026-10-12 • via Nuitee
J
john • couple • gb
9
Pros:

Location, price and rooms clean

2026-10-11 • via Nuitee
M
mary ohadi • solo_traveller • us
10
Pros:

Very clean, beds very comfortable. And they were very flexible with check out time. A big help for me! Breakfast was good and abundant with many choices. Breakfast room was large and comfortable!

2026-08-26 • via Nuitee
P
Pradeep • solo_traveller • us
3
Avoidable
Pros:

Nothing special.

Cons:

1. Booking .com did not show the taxes in the price.
2. Housekeeping is not offered daily. Booking.com did not disclose this. When I insisted on daily housekeeping, I still had to remind them every day.
3. Breakfast is the generic, industrial, supermarket quality that only Americans can eat.
4. HVAC does not work as per your setting.
5. Location is in an area full of warehouses, wholesale shops, with no retail or dining anywhere.

2026-08-25 • via Nuitee
J
Jeanette • couple • us
10
Pros:

Clean room and friendly staff

2026-08-24 • via Nuitee
C
Cathy • couple • us
9
Quiet and comfortable
Pros:

Nice large rooms

2026-08-20 • via Nuitee
S
Steven • solo_traveller • us
8
Road trip.
Pros:

Quiet location.

Cons:

Location was tucked away in a light industrial park.

2026-08-08 • via Nuitee
V
Vaden • couple • us
9
2026-08-04 • via Nuitee
I
Isidro • solo_traveller • cl
8
2026-07-18 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

It was nice

2026-07-14 • via Nuitee
P
Pamla J • couple • us
10
2026-07-13 • via Nuitee
K
Kimberly • couple • us
10
2026-07-12 • via Nuitee
V
victoria • family_with_children • us
8
2026-07-01 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-06-11 • via Nuitee
C
cheryl • couple • us
3
Pros:

The older lady, short blackish hair, was checking me in, I of course, had my flight cancelled so I had to stay over, this woman made check in MISERABLE. MISERABLE. I had made online reservation, got to your hotel, this clerk just kept saying she didn’t have a record of reservation even after I gave her confirmation number. That went in for 15 minutes. I finally got fed up about the reservation conversation and said can I just get a room? That was horrible customer service. Our room tv wasn’t working, went thru that debacle for another half hour, ridiculous. I was manager at a resort and let me tell you, that customer service is horrible. Thanks for starting my trip to BURY MY MOTHER on a horrible note. Appreciate it.

2026-05-26 • via Nuitee