Comfort Suites Old Town Spring

Hotels
•
Comfort Suites
8.1 (279 reviews)
323 East Louetta Road , Spring , US
+1 281-288-5515

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/safe location
Complimentary breakfast praised
Beautiful lobby
Quiet rooms (frequently noted)
Spacious rooms (some mentions)
Generally good value for money
Cons:
Room maintenance issues (sagging bed, stains, mold)
A/C and in-room fridge failures or noisy units
Pest sighting reported (roaches)
Exterior and hallway maintenance/painting visible
Occasional unfriendly overnight staff
Housekeeping privacy incident (entered after one knock)
Curtains not blocking parking lot light

Categories

Cleanliness
6.5
Mixed reports: several guests said rooms were clean, but multiple complaints about mold spots, stains on furniture and at least one roach sighting lower this score.
Service
9.4
Consistently praised: many guests described staff as amazing, friendly and helpful (some minor note of an unfriendly overnight attendant).
Location
9.4
Very positive: repeatedly noted as a good, safe and convenient location by multiple reviewers.
Room Quality
6.5
Several room-related issues reported: sagging bed, stained couch, noisy or ineffective A/C, fridge failures, curtains not blocking light and a privacy incident with housekeeping.
Amenities
7.6
Mixed: complimentary breakfast is frequently praised, but recurring issues with in-room amenities (mini-fridge not cooling, A/C problems) reduce the score.
Value for Money
8.3
Generally positive: some guests explicitly called it great value and others felt it was well worth the price despite being an older property.
Food and Beverage
8.9
Breakfast repeatedly described as good or nice by many guests, making this one of the stronger aspects.
Overall Experience
8.2
Overall, guests report a largely positive stay driven by staff and location, tempered by maintenance and room-quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Suite Comfort and Convenience

Comfort Suites Old Town Spring offers spacious suites with free Wi-Fi and flat-screen TVs, perfect for relaxing after a day of exploring. Each suite features a large work desk, sofa bed, refrigerator, microwave, and coffee maker for added convenience.

Relaxation and Recreation

Unwind by taking a dip in the outdoor pool or soaking up the sun on the poolside deck. Stay active at the free fitness room or catch up on work at the on-site business center.

Convenient Location and Nearby Attractions

Located just 2.3 miles from Splash Town Water Park, this hotel is also close to Mercer Botanical Garden and Windrose Golf Club, offering plenty of entertainment options. With easy access to George Bush Intercontinental Airport, Comfort Suites Old Town Spring is the perfect choice for your next stay.

Book your stay at Comfort Suites Old Town Spring now for a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 279 reviews
Cleanliness: 6.5
Service: 9.4
Location: 9.4
Room Quality: 6.5
Amenities: 7.6
Value for Money: 8.3
Food and Beverage: 8.9
Overall Experience: 8.2
G
Gregory • family_with_children • us
10
2026-11-07 • via Nuitee
C
Carol • family_with_children • us
8
Pros:

Breakfast was good

Cons:

Na

2026-11-07 • via Nuitee
A
Aeme • couple • us
5
2026-11-04 • via Nuitee
C
CHAOMIN • solo_traveller • tw
9
2026-11-03 • via Nuitee
A
Amanda • family_with_children • us
4
It was an ok stay, staff was nice, but won’t stay again
Pros:

Nice location, beautiful lobby

Cons:

Bed in room 220 has huge dip in the middle, mold spots on ceiling, beautiful balcony over looks downstairs- but maintenance paint buckets stored on awning, touch up paint along nearly all hallway of floor two, mini fridge barely cold. It was an ok stay, staff was nice, but won’t stay again.

2026-10-25 • via Nuitee
T
Teshala • family_with_children • us
10
2026-10-22 • via Nuitee
T
Teshala • family_with_children • us
10
2026-10-20 • via Nuitee
D
Dinh Tuong • couple • us
8
2026-10-14 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Everything was fantastic!

Cons:

N/A

2026-10-12 • via Nuitee
M
Mirna • family_with_children • us
8
2026-10-10 • via Nuitee
A
Avila • solo_traveller • us
9
2026-09-11 • via Nuitee
T
tracy • couple • us
10
my stay was exceptional
Pros:

the breakfast and location and the size of the room the amenities and location

2026-09-08 • via Nuitee
R
Rodrigo • solo_traveller • br
10
Excelente hotel com custo-benefício fantástico.
Pros:

Conforto e localização.

Cons:

nada.

2026-09-06 • via Nuitee
L
Louna • solo_traveller • us
10
Pros:

The staff was amazing.

Cons:

Nothing

2026-09-06 • via Nuitee
D
Deborah • family_with_children • us
10
We felt very welcomed
Pros:

Good location

Cons:

Nothing

2026-09-04 • via Nuitee
R
Reynaldo • family_with_children • us
10
Pros:

I really like everything, it’s my first time in this hotel and I really love it.

Cons:

Nothing

2026-09-02 • via Nuitee
V
Victoria • solo_traveller • us
9
2026-08-31 • via Nuitee
S
Stephanie • couple • us
8
The staff was friendly, breakfast was good but the building needs some improvements.
Pros:

The breakfast was good. The staff was very friendly, and our room was clean. The temperature was above 100 degrees every day during our stay, so the air conditioning working so well was a plus.

Cons:

I was concerned about the condition of the interior when I saw the exterior. The landscaping needs attention and the exterior of the building needs some maintenance. It was very warm in the lobby, probably due to the large amount of glass in that area. The couch in our room needs to be replaced; there are several large stains on it, and the fabric is showing signs of wear.

2026-08-25 • via Nuitee
L
Lupita • family_with_children • us
8
2026-08-22 • via Nuitee
R
Rao • extended_group • us
10
Pros:

Well maintained. Well worth the price.

2026-08-21 • via Nuitee