Residence Inn by Marriott Birmingham Downtown UAB

Hotels
•
Residence Inn
9 (441 reviews)
821 20th Street South , Birmingham , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Staff Service
Location
Room Quality
Cons:
Breakfast Quality
Parking Fees

Categories

Cleanliness
9.25
Guests mentioned the hotel was very clean and nice.
Service
9.75
Exceptional service was frequently mentioned, particularly praising the staff for their attentiveness.
Location
9.25
The location was noted as very convenient and central to various amenities.
Room Quality
9.25
Rooms were described as clean, spacious, and comfortably accommodating.
Amenities
8.25
Amenities received mixed reviews with some noting great options but bundled complaints about the breakfast.
Value for Money
9.25
Guests felt they received good value given the quality of service and accommodations.
Food and Beverage
7.75
Breakfast options were noted as standard with some dissatisfaction regarding certain items.
Overall Experience
9.25
Overall satisfaction with the stay was high, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:36

Property Description

Luxurious All-Suite Hotel
Experience the ultimate comfort and convenience at our all-suite hotel in Birmingham, located right next to the University of Alabama Birmingham and just a short drive from the airport.

Modern Amenities
Each suite at the Residence Inn by Marriott Birmingham Downtown UAB features a fully-equipped kitchen, perfect for longer stays, along with a work desk, satellite TV, and complimentary high-speed internet to cater to all your needs.

Delightful Offerings
Start your day right with our complimentary hot breakfast served daily, and unwind by the outdoor pool or maintain your fitness routine at the on-site gym.

Book now for an unforgettable stay at the Residence Inn by Marriott, ideally situated near popular attractions like the Birmingham Zoo and Vulcan Park and Museum.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 441 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 9.25
J
jas0719 • Couples • Tuscaloosa, Alabama
10
Lovely stay
Pros:

We had another great stay at the Residence Inn. Clean, comfy and quiet. Ladarius was so welcoming. I at at the he nearby Fish Market restaurant! We shall return!

2026-04-12 • via Tripadvisor
N
nzbear • Solo travel • Auckland, North Island
10
Generally good hotel with good facilities.
Pros:

If the hotel website says: 'Free Coffee/Tea in Lobby', the surely that means 24/7 and NOT "JUST AT BREAKFAST" as the front desk clerk said to me tonight. I'd be happy to make my own if they provided hot water and milk.
Otherwise no major complaints. Breakfast is very typical of this type of hotel - badly made scrambled eggs and some kind of grey meat, cereals (mostly sugary), blah oatmeal, and breads/pastries. Plus the ubiquitous waffle maker. Rooms are very spacious and well appointed with full kitchen. Weirdly - no tea bags provided but there is popcorn! And no kettle for boiling water.
Few good eating places nearby.
I gave five stars, but only just! Mainly for the room. Blackout curtains could be better organised. Aircon OK although a bit loud.

2026-04-05 • via Tripadvisor
M
markmN3202OM • Solo travel • Knoxville, Tennessee
10
Never going back to Hilton
Pros:

I usually use a Hilton property when Im in Birmingham for my yearly checkup at UAB, but this time I decided to stay at the Courtyard this time. Ill be staying at the Courtyard from now on. They have a phenomenal staff! Keke went above and beyond helping me when I got there with my reservation.

2026-04-03 • via Tripadvisor
J
John • couple • us
7
2026-04-03 • via Nuitee
G
Go00879959697 • Solo travel
10
Customer Service
Pros:

Kristi was very patient and kind.

2026-04-02 • via Tripadvisor
D
Douglisk1 • Business
10
An unassuming hotel with great staff!
Pros:

We stayed at this hotel for one night and quite honestly it was a great experience.
After a mix up with our rooms and arrival dates we were so happy to have met Keke! Wow! She was professional, calm, methodical and most importantly so friendly and nothing was too much trouble. Keke is an asset to this hotel, a wonderful human.

This is my first time in Birmingham Alabama and I am looking forward to visiting again. I will stay at this hotel again based on Keke’s professionalism.

Even the gentleman operating at breakfast was so friendly and had such a nice, kind manner!

2026-03-29 • via Tripadvisor
H
H7762ENabigailb • Solo travel
10
Fabulous stay and friendly people
Pros:

KD and Mark and Kiki were so friendly and helpful! Highly recommend!

2026-03-28 • via Tripadvisor
C
Chenay • couple • ca
3
I wouldn’t stay again
Pros:

I like the tv size and the shower

Cons:

The bed was horrible. I could t get any sleep

2026-03-23 • via Nuitee
J
jenniferkb2014 • Family • Lexington, Kentucky
10
Came in overnight during freezing weather on our way home from Fl to Ky. We had to divert through Alabama due to weather
Pros:

KeKe was wonderful to us. Her customer service went above and beyond in every way. She gave a very personal touch like we were staying in her home and we really appreciated her.

2026-03-20 • via Tripadvisor
R
Renard • couple • us
10
2026-03-20 • via Nuitee
C
Cosmopolitan760581 • Family
10
Great service
Pros:

Keke was super helpful and made the trip great for me and my family!

2026-03-19 • via Tripadvisor
I
Isadora • couple • us
10
2026-03-17 • via Nuitee
A
Amy • extended_group • us
7
2026-03-16 • via Nuitee
L
Lloyd • family_with_children • us
7
Pros:

All basically ok

Cons:

Noises A/C. Very average breakfast

2026-03-10 • via Nuitee
D
donaldwZ6927UK • Family
6
Good
Pros:

Wish they would have bacon some mornings, very friendly over all. Housekeepers really didn’t understand when speaking to them, toilet was never clean

2026-02-26 • via Tripadvisor
B
bankheadc2026 • Family
10
Thank you to KD and Mark!
Pros:

Really enjoyed the dinning experience that KD and Mark provided. KD especially was very kind and consistently provided assistance throughout our stay

2026-02-24 • via Tripadvisor
X
X6435GOritaf • Family
10
Makes our appointments bearable when the staff treats you like family
Pros:

We stay there every time we have a doctor's appointment in Birmingham and it's always a pleasure. Kristi and Debra are always very accommodating.makes our doctors

2026-02-23 • via Tripadvisor
K
kellygW58SG • Solo travel
10
Home away from home
Pros:

I really enjoyed my 2 week stay at this great hotel! It is convenient to everything! The staff were delightful! I especially appreciate Keke and Debra for the amazing service and kindness. This hotel is my home away from home! Thank you, Residence Inn staff!

2026-02-17 • via Tripadvisor
Y
Y6878UQhollyr • Business
10
Great hospitality
Pros:

The staff was helpful and served a wonderful breakfast. There were several schools staying there and the staff was able to keep food filled and accommodate each school during our stay.

2026-02-17 • via Tripadvisor
P
ptcopas • Couples • Bowling Green, Kentucky
10
Clean and Friendly
Pros:

Location was great. Room was spotless clean.
2.2 Mile walk to Legacy Arena, but was manageable with a leisure pace.

2026-02-11 • via Tripadvisor