Residence Inn by Marriott Birmingham Downtown UAB

Hotels
Residence Inn
9 (429 reviews)
821 20th Street South , Birmingham , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Staff Service
Location
Room Quality
Cons:
Breakfast Quality
Parking Fees

Categories

Cleanliness
9.25
Guests mentioned the hotel was very clean and nice.
Service
9.75
Exceptional service was frequently mentioned, particularly praising the staff for their attentiveness.
Location
9.25
The location was noted as very convenient and central to various amenities.
Room Quality
9.25
Rooms were described as clean, spacious, and comfortably accommodating.
Amenities
8.25
Amenities received mixed reviews with some noting great options but bundled complaints about the breakfast.
Value for Money
9.25
Guests felt they received good value given the quality of service and accommodations.
Food and Beverage
7.75
Breakfast options were noted as standard with some dissatisfaction regarding certain items.
Overall Experience
9.25
Overall satisfaction with the stay was high, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:36

Property Description

Luxurious All-Suite Hotel
Experience the ultimate comfort and convenience at our all-suite hotel in Birmingham, located right next to the University of Alabama Birmingham and just a short drive from the airport.

Modern Amenities
Each suite at the Residence Inn by Marriott Birmingham Downtown UAB features a fully-equipped kitchen, perfect for longer stays, along with a work desk, satellite TV, and complimentary high-speed internet to cater to all your needs.

Delightful Offerings
Start your day right with our complimentary hot breakfast served daily, and unwind by the outdoor pool or maintain your fitness routine at the on-site gym.

Book now for an unforgettable stay at the Residence Inn by Marriott, ideally situated near popular attractions like the Birmingham Zoo and Vulcan Park and Museum.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 429 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 9.25
D
donaldwZ6927UK Family
6
Good
Pros:

Wish they would have bacon some mornings, very friendly over all. Housekeepers really didn’t understand when speaking to them, toilet was never clean

2026-02-26 via Tripadvisor
B
bankheadc2026 Family
10
Thank you to KD and Mark!
Pros:

Really enjoyed the dinning experience that KD and Mark provided. KD especially was very kind and consistently provided assistance throughout our stay

2026-02-24 via Tripadvisor
X
X6435GOritaf Family
10
Makes our appointments bearable when the staff treats you like family
Pros:

We stay there every time we have a doctor's appointment in Birmingham and it's always a pleasure. Kristi and Debra are always very accommodating.makes our doctors

2026-02-23 via Tripadvisor
K
kellygW58SG Solo travel
10
Home away from home
Pros:

I really enjoyed my 2 week stay at this great hotel! It is convenient to everything! The staff were delightful! I especially appreciate Keke and Debra for the amazing service and kindness. This hotel is my home away from home! Thank you, Residence Inn staff!

2026-02-17 via Tripadvisor
Y
Y6878UQhollyr Business
10
Great hospitality
Pros:

The staff was helpful and served a wonderful breakfast. There were several schools staying there and the staff was able to keep food filled and accommodate each school during our stay.

2026-02-17 via Tripadvisor
P
ptcopas Couples Bowling Green, Kentucky
10
Clean and Friendly
Pros:

Location was great. Room was spotless clean.
2.2 Mile walk to Legacy Arena, but was manageable with a leisure pace.

2026-02-11 via Tripadvisor
E
EricaM7 Couples Miramar Beach, Destin, Florida
10
Loved Kristi & staff!
Pros:

We had such an awesome stay at this location! Kristi was so friendly and accommodating, and the facilities are nice, clean, and well maintained. Our room was huge! Will definitely be back again when in Birmingham!

2026-02-10 via Tripadvisor
J
jdp649 Business
10
Pleasant
Pros:

Keke was excellent. Provided good customer service, very friendly and professional. I arrived before check-in and needed to park my car, she was happy to assist.

2026-02-09 via Tripadvisor
S
Sharlee couple us
10
The staff was amazing!
2026-02-09 via Nuitee
C
Crispeta004 Business Irmo, South Carolina
2
Unprofessionally managed business
Pros:

I had a confirmed reservation at this hotel for tonight, 2/5/2026, for one night. When I arrived this afternoon to check in, I was told—without any prior notice—that my reservation had been canceled. I received no email, no text, nothing. The hotel had overbooked and had no rooms available. I was left standing there as a Marriott customer with absolutely no options, no explanation, no remorse, and no sympathy. This experience was infuriating and completely unacceptable. I deeply regret being a Marriott Bonvoy member.

2026-02-05 via Tripadvisor
S
sgnesvick Business Germantown, Tennessee
10
Work trip-short and sweet
Pros:

I had the pleasure of staying here for a short conference for work. While waiting for a shuttle, I was blown away with the professionalism of Kristi at the front desk. She listened to every guest request and was so smart to think about and prompt the inevitable next question. She clearly cares for her work and for the guest experience. Way to make the trip feel special, Kristi

2026-02-04 via Tripadvisor
J
janicelF8910DI Business
8
Friendly welcome
Pros:

Kristi was very welcoming and friendly!

2026-02-04 via Tripadvisor
T
TRINITY extended_group us
10
Lovely people, a welcoming stay, a delightful surprise
Pros:

Breakfast was great, loved the size of the room and the little kitchen, and the desk was really convenient and spacious.

Cons:

We couldn’t find ice. It would have been nice to either have an ice maker on the floor or in the room

2026-01-30 via Nuitee
E
E3391OQchristyh Family
10
Front Desk Pro
Pros:

Debra at check in a real pro. Friendly service, very competent, and the best smile! She made the entire experience great!

2026-01-28 via Tripadvisor
J
jones family_with_children us
10
Satisfied Customer
Pros:

Everything

2026-01-21 via Nuitee
S
Stephanie Milam family_with_children us
10
Very nice stay
Pros:

Convenient to UAB Medical Center. Great amenities, very pleasant staff.

Cons:

N/A

2026-01-20 via Nuitee
J
jones family_with_children us
10
Satisfied customer
Pros:

Everything

Cons:

Nothing, enjoyed everything

2026-01-20 via Nuitee
J
Jacob couple us
1
2026-01-20 via Nuitee
C
Cessou family_with_children us
1
2026-01-19 via Nuitee
L
Latoya couple us
10
My stay at the hotel was comfortable and convenient. The check-in process was smooth, and the staff
Pros:

Didn’t eat

Cons:

None

2026-01-19 via Nuitee