Holiday Inn Express Vitoria by IHG

Hotels
•
Holiday Inn Express
8.2 (6464 reviews)
Paduleta, 59 , Vitoria-Gasteiz , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Decent cleanliness
Cons:
Noise issues
Breakfast quality could improve

Categories

Cleanliness
8.17
General sentiment indicates cleanliness is well-rated, but occasional issues reported.
Service
8.48
Positive feedback regarding the staff's friendliness and helpfulness.
Location
8.17
Generally good location, though some mention it's not ideal for exploring.
Room Quality
7.98
Mixed reviews on room quality; some issues with heating and noise.
Amenities
8.17
Adequate amenities but some suggestions for improvements (e.g., breakfast options).
Value for Money
8.48
Good value for price, especially for a stopover.
Food and Beverage
7.98
Breakfast options rated as basic; some dissatisfaction noted.
Overall Experience
8.17
Overall experience is positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:54

Property Description

Convenient Location: Located next to Jundiz Industrial Park and a short drive from Vitoria-Gasteiz, Holiday Inn Express Vitoria offers easy access to the A1 Motorway.

Modern Amenities: Enjoy air-conditioned rooms with contemporary décor, flat-screen TVs, and kettles. The private bathrooms are equipped with hairdryers for your convenience.

Delicious Dining Options: Start your day with a daily continental breakfast and unwind at the on-site bar. Plus, with a 24-hour reception, assistance is always at hand.

Book your stay at Holiday Inn Express Vitoria today for a comfortable and convenient experience.

Important information:

Please note that guests must show a credit card upon arrival as a security guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 6464 reviews
Cleanliness: 8.17
Service: 8.48
Location: 8.17
Room Quality: 7.98
Amenities: 8.17
Value for Money: 8.48
Food and Beverage: 7.98
Overall Experience: 8.17
V
VLADIMIR • couple • pt
9
2026-05-17 • via Nuitee
J
Jean Philippe • solo_traveller • fr
9
Pros:

La propreté, le petit déjeuner et surtout la proximité immédiate de l'autoroute.
Bref un très bon endroit sur la route des vacances ou du travail.

Cons:

Rien de

2026-05-16 • via Nuitee
A
Amaia • family_with_children • es
9
Estancia muy agradable.
Pros:

Desayuno buffet excelente... bueno y abundante.

Cons:

Está un poco lejos del centro...se necesita coche para acercarse al mismo.

2026-05-16 • via Nuitee
M
Michael • solo_traveller • gb
8
Convenient overnight and on our way.
Pros:

Great location by the AP1, friendly and welcoming staff.

Cons:

Breakfast was sparse.

2026-05-16 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-05-16 • via Nuitee
M
Marivenia • family_with_children • es
10
2026-05-16 • via Nuitee
I
Invierno • solo_traveller • es
8
2026-05-16 • via Nuitee
A
Andreea • couple • fr
1
Refus injustifiés à l’arrivée et procédure de remboursement longue et compliquée
Pros:

Nous n’avons pas été acceptés en raison de la présence de notre petit chien, alors que cela avait pourtant été clairement indiqué lors de la réservation. L’hôtel n’accepte en réalité pas les animaux. Devant nous, un couple avec un bébé a connu la même situation : leur réservation a été refusée car la chambre prévue pour deux personnes n’était pas soit disant adaptée et ils auraient dû réserver une chambre familiale (qui évidemment n'était pas disponible). Il faisait très froid à l’extérieur et nous avons eu peur de ne pas trouver où dormir. Heureusement, comme il était encore avant 23h00, nous avons pu trouver un autre hôtel dans la même ville.

Cons:

La procédure de remboursement a été extrêmement laborieuse et a nécessité l’intervention de Booking ; elle a duré près de trois heures.

2026-05-15 • via Nuitee
M
Maud • solo_traveller • fr
9
Pros:

La proximité de l'autoroutele petit déjeuner et le restaurant en face de l'hôtel 😊

Cons:

J'ai tout apprécié😊

2026-05-14 • via Nuitee
M
Mónica • family_with_children • es
7
Viaje en familia cerca de Vitoria
Pros:

Desayuno y tranquilidad.

Cons:

Problemas con el teléfono de la habitación que no funcionaba.

2026-05-14 • via Nuitee
B
Blanca • solo_traveller • es
8
2026-05-12 • via Nuitee
A
Aguiar • family_with_children • pt
9
Agradável supressa
Pros:

excelente localização por ser mesmo ao lado do autoestrada, quarto bastante agradável e confortável. mas o que mais gostei foi a amabilidade e simpatia dos funcionários. sempre prontos a ajudar a tronar a a nossa estadia melhor, e no pequeno almoço também sempre muito atenciosos. gostámos muito

Cons:

faltam ovos mexidos e bacon o pequeno almoço, mas existe muita coisa para comer.

2026-05-12 • via Nuitee
F
Fabio • solo_traveller • es
7
2026-05-11 • via Nuitee
A
ANA • family_with_children • es
8
Tal y como se describe en la web
Pros:

El hotel y la habitación es como se describe en la web.
El personal es muy amable y el desayuno está bastante completo

Cons:

No hay autobuses los domingos para desplazarse. Es imprescindible el coche.
La habitación es un poco justa para 4 personas pero para dormir es suficiente

2026-05-11 • via Nuitee
S
suzette • solo_traveller • fr
8
2026-05-11 • via Nuitee
A
Aurora • solo_traveller • es
8
Pros:

Cama muy cómoda. Almohadas a elegir, firmes o suaves.

Cons:

El polígono está alejado del centro de Vitoria.

2026-05-11 • via Nuitee
K
KARLA ELIZABETH • couple • es
9
Muy buena tranquilidad
Pros:

Área de parking , personal , limpieza

Cons:

Un poco la ubicación,

2026-05-11 • via Nuitee
S
sanchez • family_with_children • es
8
Pros:

Amabilidad del personal; el desayuno para dietas sin intolerancias está bastante completo

Cons:

Viajábamos dos personas celíacas y nos dijeron que tenían desayuno adaptado y no tenían Nesquik para una niña ni nada de bollería, solo cereales, fruta y yogures.

2026-05-10 • via Nuitee
R
Rui • couple • pt
9
Cons:

Só faltou garagem pra a moto, mas a colaboradora teve a amabilidade de nos dar um quarto onde a podíamos ver.

2026-05-10 • via Nuitee
C
César • family_with_children • es
10
Todo genial
Pros:

Tranquilo y con un restaurante en frente con muy buenos precios y cantidades

Cons:

Todo ok. Ninguna queja. Los recepcionistas muy atentos y todo facilidades

2026-05-10 • via Nuitee