Holiday Inn Genoa City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (4052 reviews)
Via Milano 47 , Genova , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Parking challenges
Issues with room facilities
Staff professionalism varies

Categories

Cleanliness
7.91
Guests noted good cleanliness but some mentioned issues with room facilities.
Service
8.38
Overall friendly and helpful staff were frequently praised.
Location
8.62
Convenient location near metro and attractions, highly regarded.
Room Quality
8.07
Rooms received mixed feedback; some described them as nice, but modernization is needed.
Amenities
8.2
Basic amenities available; some guests appreciated the parking despite access issues.
Value for Money
7.86
Good balance between price and offered services, though some feel improvements are needed.
Food and Beverage
8.41
Breakfast and dining options received positive reviews from multiple guests.
Overall Experience
8.18
Positive experiences noted overall, but some complaints about service and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Modern and Elegant Accommodation

The Holiday Inn Genoa offers modern and elegant rooms with LCD TVs, Mediaset Premium channels, and a pillow menu. The contemporary design and parquet floors create a stylish and comfortable atmosphere for guests.

Convenient Amenities

Enjoy free Wi-Fi access throughout the hotel, including rooms, communal areas, and meeting rooms. Stay active at the small gym or take care of business at the well-equipped business center.

Delightful Dining Experience

Start your day with a buffet breakfast and savor Ligurian and international cuisine at the elegant restaurant. Unwind with a cocktail at the stylish bar or explore nearby attractions such as Genoa Cathedral and the Aquarium.

Experience the perfect blend of comfort and convenience at Holiday Inn Genoa. Book your stay now for a memorable visit!

Important information:

Please note that the parking area is not suitable for cars higher than 6.2 feet.

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

Location

Guest Reviews

8.2
Based on 4052 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.62
Room Quality: 8.07
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.18
C
Christophe • couple • fr
10
2026-05-16 • via Nuitee
P
Petra • solo_traveller • at
10
Top Team an der Rezeption
Pros:

Alles

2026-05-16 • via Nuitee
S
Stefan • couple • de
8
wenn wir wieder in genua sind, dann genau dort!👍💪
Pros:

super nettes personal, gutes frühstück. auch am abend, toller service für den schlummertrunk! :-)) direkt am hafen, bzw an den terminals der kreuzfahrtschiffe.
zimmer im 6.stock, MIT hafensicht, sehr gut isolierte fenster, saubere moderne zimmer und mit klimaanlage (fenster können aber auch komplett geöffnet werden)
parkgarage im haus 16.00/nacht, einfach hintenrumfahren ins parkhaus.
nur 2 km ins zentrum, per u-bahn oder zu fuss am hafen entlang.

Cons:

wie zu erwarten viel trubel und verkehr rund uns hotel (tag und nacht) und um den hafen. aber alles gut zu ertragen und wegen der lage gar kein problem

2026-05-16 • via Nuitee
J
Jasmin • family_with_children • de
8
2026-05-16 • via Nuitee
C
Chahine • solo_traveller • de
8
2026-05-16 • via Nuitee
P
Primoz • family_with_children • si
10
2026-05-15 • via Nuitee
M
Marika • family_with_children • de
8
2026-05-15 • via Nuitee
D
Danilo Minelli • solo_traveller • lu
8
Pros:

Das Personal ist sehr freundlich und hilfsbereit.

Cons:

Die Lage ist nicht ideal aber passt wenn man gerne spaziert.

2026-05-15 • via Nuitee
S
Simonik • family_with_children • it
8
2026-05-14 • via Nuitee
C
Christopher • couple • de
7
2026-05-14 • via Nuitee
I
Inge • couple • at
10
Auch die Terminverschiebung war kein Problem - wir kommen wieder!
Pros:

Super gelegen, extrem freundliches Personal, Parkplatz gleich dabei

Cons:

Nichts

2026-05-13 • via Nuitee
L
luca • couple • it
9
weekend perfetto per Adunata degli Alpini
Pros:

colazione molto ricca, ordine e pulizia e tanta scelta.
parcheggio perfetto sotterraneo, ma non e' possibile prenotarlo quindi ero in panico che non ci fosse piu' posto.
ristorante buono sia come scelta, cibo e rapporto qualita'-prezzo.
posizione ottima appena all'uscita dell'autostrada, vicinissima alla metro Dinegro che ti porta ovunque, zona periferica poco sicura la notte....

Cons:

il cagnolino non poteva ASSOLUTAMENTE frequentare la sala colazioni e il ristorante, cosi' ci hanno detto appena arrivati e anche nelle richieste precedenti, cosi' a malincuore siamo stati obbligati a lasciarlo in camera da solo, ma poi invece c'erano altri cani....non ho capito...., comunque e' andato tutto bene...

2026-05-12 • via Nuitee
C
Christopher • couple • gb
5
Convenient for the ferry, nice that it was pet friendly. Suited our needs at the time.
Pros:

The staff were friendly and helpful. Room service was good. Off street secure parking was a bonus. Great location if you're disembarking the ferry late in the evening and want to book straight into a hotel.

Cons:

The area was pretty rough, unclean, broken beer bottles all over the path from the car park to the hotel entrance. Walking from the car park through broken glass with 2 elderly dogs while carrying suitcases etc. around to the front entrance to the hotel wasn't much fun

2026-05-11 • via Nuitee
G
Gunter • solo_traveller • de
5
Cons:

Lärm von der Hauptstraße und Stadtautobahn.
Klimaanlage wurde trotz Nachfrage nicht angestellt.
Schlechter Frühstücksservice, Personal stand nur Rum und tratschte, statt Speisen nachzulegen, wenn sie aufgebraucht waren. Der Frühstücksspeck war fast reines Fett. Deutsche Fernsehsender funktionierten nicht.

2026-05-11 • via Nuitee
H
Hansi Hauff • solo_traveller • de
10
Pros:

War schon zum zweiten mal im Holiday Inn. Perfekt Lage für die Fähren. Man braucht ca 10 min zum Fähre Hafen. Sehr schöne und große Zimmer. Leckeres Frühstück. 👍

2026-05-11 • via Nuitee
P
Pierre • extended_group • fr
9
Perfect place to stay in Genoa if you need to be close from the port.
Pros:

The cleanliness, the friendliness of the staff, the space in the room and the breakfast.

Cons:

The exterior does not look attractive, it’s near a few roads with dirty buildings and an industrial area type of feeling.

2026-05-09 • via Nuitee
L
Larysa • couple • li
8
2026-05-09 • via Nuitee
D
Danièle • family_with_children • fr
8
Nous avons été contents de découvrir le centre historique de gênes, à 3 stations de métro de l'hôtel
Pros:

Très bon petit déjeuner, salle à manger agréable

Cons:

Pas de salon évident pour s'installer, bar et fauteuils peu nombreux dans l'entrée où se fait l'accueil
Armoire de rangement dans la chambre pas très commode, pas d'étagère
Dans la salle de bain rien pour poser une trousse de toilette et un seul crochet pour mettre une serviette

J'ai fait une erreur en réservant par booking, j'avais réservé une chambre en trop ; la personne de l'accueil a été vraiment peu aimable et pas arrangeante ! en me connectant à booking j'ai vu que je pouvais annuler (la personne de l'accueil avait omis de me le signaler) ; j'ai donc annulé mais 210€ sont resté à ma charge. l'hôtel a pu ainsi relouer cette chambre (ils étaient complets ...)

2026-05-09 • via Nuitee
T
Thorsten • couple • de
9
Sehr gutes Hotel in Genua
Pros:

Sehr gutes Frühstück. Sehr freundliches Personal, hat Sonderwünsche erfüllt. Nah am Zentrum. Parkplatz gegen Aufpreis am Hotel. Safe im Schrank. Kühlschrank im Zimmer nicht zu hören.

Cons:

Badewanne mit Dusche. Unsicherer Einstieg. Ich weiß nicht, wie man so etwas verbauen kann. Klimaanlage springt nur in der Nacht an. Wenn man ein Zimmer in Richtung Hafen hat, kann es laut werden, wegen der Kreuzfahrtschiffe.

2026-05-08 • via Nuitee
I
Isabel • family_with_children • ch
3
2026-05-07 • via Nuitee