Hampton Inn & Suites Phoenix Chandler Fashion Center

Hotels
Hampton Inn
9.2 (723 reviews)
1231 South Spectrum Boulevard , Chandler , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good location and amenities
Cons:
Inconsistent housekeeping service
Some staff were rude
Breakfast limited in choices

Categories

Cleanliness
8.41
The bathroom was clean and spacious but housekeeping was inconsistent during the stay, which affected cleanliness.
Service
9.38
Staff were friendly and helpful, but there were some issues with the housekeeping response.
Location
9.42
The hotel was in a nice location, although some guests found it a bit far from town.
Room Quality
9.37
Rooms were clean and comfortable, with good amenities like a refrigerator and microwave.
Amenities
9.4
Breakfast received mixed reviews but was generally appreciated by guests.
Value for Money
9.36
Hotel was considered worth the price with good value for the services provided.
Food and Beverage
8.91
Breakfast was delicious but had limited choices, which was a minor downside.
Overall Experience
9.38
Overall, guests had a positive experience with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:26

Property Description

Warm and Inviting Hampton Inn near Santan Freeway

Luxurious Rooms and Amenities
The Hampton Inn & Suites Phoenix Chandler Fashion Center offers modern rooms with free Wi-Fi, flat-screen TVs, and convenient workspaces. Guests can also enjoy complimentary coffee makers and ironing facilities for a comfortable stay.

Fitness and Business Facilities
Guests have access to a well-equipped fitness center with free weights and a spacious workout area. The hotel also provides a business center for those needing to stay productive during their stay.

Convenient On-Site Dining and Shopping
Start your day with a delicious breakfast and take advantage of the 24-hour Pavilion Pantry Market for snacks and gifts. With its prime location near Golfland Sunsplash and Rawhide Western Town & Steakhouse, the Hampton Inn Fashion Center is the perfect choice for your Phoenix stay. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 723 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
R
Richard couple us
8
2026-03-28 via Nuitee
S
Sanjog solo_traveller us
10
2026-03-21 via Nuitee
S
Shamila solo_traveller us
10
Everything was good this is 4 times I’m staying this hotel because I’m coming from San Diego
Pros:

Everything

Cons:

Nothing

2026-03-17 via Nuitee
K
Kenneth extended_group us
7
convenient and comfortable
Pros:

location and facility was clean and comfortable. Nice large dining area.

Cons:

I thought it was a bit pricey and breakfast had many options but only fair in quality

2026-03-17 via Nuitee
R
Richard couple us
10
Pros:

It was quiet.

2026-03-15 via Nuitee
S
Sheppard couple us
7
2026-03-13 via Nuitee
S
Steven couple us
10
2026-03-12 via Nuitee
M
Mildred extended_group us
9
2026-03-09 via Nuitee
T
Terrisa solo_traveller us
10
The room was great but the front desk was not friendly
Pros:

That it was clean

Cons:

The front desk was unfriendly and I am an honors Hilton member

2026-03-09 via Nuitee
L
Lisa G couple us
6
The room was comfortable but I was cold all night.
Pros:

Clean rooms

Cons:

Front desk check in not available, myself and 2 other customers had to wait for him to come out from the back. The other customer yelled "hello" to get someone's attention. I tried using the phone in the room to call the front desk, never hot an answer. I tried 3 times. I finally used my cell phone and called this location and got an answer. I asked how to adjust the thermostat as the room was freezing, he didn't know and says he could send maintenance ip, this was 830pm I declined as we were ready to go to bed.

2026-03-06 via Nuitee
M
Merlinda extended_group us
2
Not helpful at all
Pros:

Clean

Cons:

I slipped in the lobby restroom because no one put out a wet floor sign. I was lucky to catch my fall but had bruises & soreness. Just because I refused medical attention the hotel waves me off no follow up call something. Medical attention is for people whom are bleeding under stress I didn’t need it. Manger Bobby was not helpful at all no customer service. Still no follow up call something as serious as this the hotel don’t care.

2026-03-02 via Nuitee
R
Regina family_with_children us
10
Will be back
Pros:

Love all

Cons:

I love my stay

2026-02-23 via Nuitee
K
Karen couple us
8
2026-02-23 via Nuitee
D
Donald solo_traveller us
8
2026-02-14 via Nuitee
T
Troy solo_traveller us
8
2026-01-20 via Nuitee
B
Bonnie family_with_children us
8
Pleasant stay.
Pros:

The location was easy to get to with little traffic. Easy to park. Staff were cleaning the grounds every time I was out side the building.There wasn't any trash in the halls or elevators. Very clean..

Cons:

Needed room service as we came in late and were too tired to leave to eat off grounds.

2026-01-20 via Nuitee
N
Nancy couple us
1
terrible
Pros:

nothing

Cons:

the whole floor was under construction, the elevator was covered with moving blankets and cardboard and the hotel smelled of sewer

2026-01-20 via Nuitee
P
Patricia family_with_children us
8
Great! Will definitely stay again.
Pros:

Staff was friendly. Room was very comfortable. Thermostat controls were easy to see and operate. Lots of accessible electrical outlets for charging phones, iPads, etc.

Cons:

I was in a handicap room. The toilet was way too low. Other than that, had an enjoyable stay.

2026-01-20 via Nuitee
A
Alex couple us
10
Pros:

Breakfast was good, swimming pool was nice, and the gym looked good

2026-01-19 via Nuitee
C
Chloe extended_group us
8
2026-01-19 via Nuitee