Hampton Inn & Suites Palestine

Hotels
•
Hampton Inn
9 (332 reviews)
2700 South Loop 256 , Palestine , us
+1 903-723-0016

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No pool
Ongoing construction
Poor breakfast

Categories

Cleanliness
8.59
Guests noted the hotel was clean, but some complaints about odors and construction dust affected the perception.
Service
9.56
Most reviews highlight friendly staff, although some negative experiences with front desk staff were reported.
Location
10
The hotel is conveniently located in the middle of attractions, with guests appreciating its quietness despite ongoing construction.
Room Quality
9.1
Rooms were described as big and mostly clean, but experiences varied with respect to noise and remodeling.
Amenities
8.05
Many amenities were unavailable (e.g., pool and laundry) during renovation, impacting guest satisfaction.
Value for Money
9.58
Some felt that the stay was worth the price, but others expressed disappointment given the lack of disclosed amenities.
Food and Beverage
7.54
Breakfast offerings were minimal and disappointing to some guests, impacting the overall experience.
Overall Experience
9.59
Overall guest sentiment was mixed; while many enjoyed their stay, others were frustrated by the lack of communication about renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Welcome to Hampton Inn & Suites Palestine!

Daily Hot Breakfast and Free High-Speed Internet
Start your day right with our delicious hot breakfast and stay connected with our complimentary high-speed internet access throughout your stay.

Comfortable Guest Rooms with Modern Amenities
Relax in our guest rooms equipped with a flat-screen LCD TV, microwave, and mini-refrigerator. Upgrade to select rooms for extra comfort with a chair, ottoman, and sofa bed.

Convenient On-Site Facilities
Maintain your fitness routine at our on-site fitness center and take advantage of our laundry facilities for a hassle-free stay.

Experience the best of Palestine, Texas with us at Hampton Inn & Suites. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 332 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.05
Value for Money: 9.58
Food and Beverage: 7.54
Overall Experience: 9.59
S
Stephen • couple • us
9
Hampton Inn always meets overall expectations for me.
Pros:

It was ok. I would rather have bacon than a thin sandwich style package ham, and grits instead of potatoes. Just my preference, nothing was wrong with the buffet.

Cons:

The pillows felt a bit cheap. I prefer larger and a fuller firmer pillow.

2026-08-16 • via Nuitee
D
Darron • family_with_children • us
10
2026-08-10 • via Nuitee
P
Paige • couple • us
7
Pros:

Clean and in a convenient location

Cons:

It was hot

2026-08-03 • via Nuitee
D
David • solo_traveller • us
1
Pros:

Nothing

Cons:

Lost my reservation

2026-07-16 • via Nuitee
T
Tammy • couple • us
10
I will be a return customer
Pros:

The staff was very nice

2026-07-16 • via Nuitee
K
Kathleen • couple • us
8
Cons:

I was disappointed the pool is closed permanently.
It's one of the reasons we wanted to stay at this property. You need to take it off the website

2026-07-12 • via Nuitee
R
Ronnie • couple • us
10
2026-06-29 • via Nuitee
K
Kee • couple • us
9
All in all we had a very nice stay.
Pros:

The location was easy to find. Room was comfortable, especially the mattress. Would love to know the brand of mattress.

Cons:

Other guests were a bit loud especially at late at night and very early in the morning. We saw a group of young people gathered in the back corner of the parking lot talking and laughing when we came back from an excursion about 10 PM. Made us a bit nervous so we made sure our car was locked up before going inside through the side door.

2026-06-28 • via Nuitee
K
Kate • extended_group • au
8
2026-06-20 • via Nuitee
M
Marissa • couple • us
7
Hotel room was nice but wouldnt stay agaim.
Pros:

Staff was responsive. Room was clean and comfortable.

Cons:

No pool, but was advertised that it had one. Lots of people smoking. Elevator smelled like weed.
Very noisy.

2026-06-08 • via Nuitee
D
David • couple • us
10
2026-06-01 • via Nuitee
D
Doak • solo_traveller • us
10
2026-06-01 • via Nuitee
S
Shana • solo_traveller • gb
10
2026-05-31 • via Nuitee
S
Stephanye • extended_group • us
10
Cons:

The property sits a good ways off the road and they have no highway signage. Was difficult to find at first.

2026-05-18 • via Nuitee
M
Mike • solo_traveller • us
10
2026-05-06 • via Nuitee
B
Beverly • couple • us
9
2026-04-21 • via Nuitee
A
Alicia • couple • us
8
Pros:

Hotel was very clean and the staff was very friendly. We enjoyed the breakfast.

2026-04-13 • via Nuitee
M
Maiden • extended_group • us
10
Pros:

Adam the young man working the front desk was very helpful and happy out going. He is an asset to your hotel. Breakfast was also very good.

Cons:

That yall closed the pool.

2026-04-10 • via Nuitee
K
Karon • couple • us
9
Pros:

I loved our room and the breakfast was very good. Alot of choices.

Cons:

No pool

2026-04-05 • via Nuitee
C
Christina • couple • us
8
Checked in digitally and assigned a room. When arrived the desk clerk said he had no record or confirmation of the stay
Pros:

Easy to locate

Cons:

Construction in progress

2026-04-03 • via Nuitee