The Parkside Hotel & Spa

Hotels
Independent
9.2 (350 reviews)
810 Humboldt Street, Victoria, British Columbia, V8V5B1 , Victoria , CA

Children allowed

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free bicycles on site
Firepit
Fireplace in lobby
Electric car charging station
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly service staff
Excellent location
Great amenities
Cons:
Some rooms needed maintenance attention
Occasional noise issues

Categories

Cleanliness
9.16
Overall sentiment was positive with mentions of cleanliness across multiple reviews.
Service
9.43
Consistent praise for the service from multiple guests, described as friendly and efficient.
Location
9.57
Multiple reviews emphasized the excellent location of the hotel.
Room Quality
8.92
Most reviews highlighted comfortable and spacious rooms, with minor issues noted.
Amenities
9.25
Guests praised the amenities offered, including pools and fitness areas.
Value for Money
9.11
Guests felt the experience justified the cost, citing good value in staying here.
Food and Beverage
8.86
Some positive mentions of the café and drink options, but less focus overall.
Overall Experience
9.33
Guests expressed a highly positive overall experience with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:09

Property Description

Luxurious Spa and Recreation Opportunities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the indoor pool, spa tub, and fitness center for relaxation and leisure.

Fine Dining and Event Spaces
Dine with a garden view at the on-site restaurant or grab a snack at the coffee shop. With a 24-hour business center, conference space, and meeting rooms, hosting events is a breeze.

Elegant Accommodations and Nearby Attractions
Stay in individually furnished guestrooms with fireplaces and heated floors. Explore nearby attractions like St. Ann's Academy and Beacon Hill Park.

Discover serenity and convenience at The Parkside Hotel & Spa. Book your stay now for a perfect blend of luxury and comfort.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9.2
Based on 350 reviews
Cleanliness: 9.16
Service: 9.43
Location: 9.57
Room Quality: 8.92
Amenities: 9.25
Value for Money: 9.11
Food and Beverage: 8.86
Overall Experience: 9.33
J
jenniferhS9060RF NONE
10
Amazing experience at Parkside
Pros:

The Parkside is an exceptional experience. From the koi pond when you enter to the well-appointed and comfortable, clean rooms; we had a wonderful time. My husband and I had a large deck off our room which we would have loved to sit on and soak up the sun had there been any (that's what happens when you go in January on the "wet coast" - RAIN!) and look forward to booking again when we can enjoy it. We both had spa treatments and the facial I had was one of the best I've experienced. The pool area is bright and clean, the lobby a truly calming place to sit and read and enjoy a cup of tea. Best part is that every single staff person we connected with were friendly and helpful.

2026-02-05 via Tripadvisor
G
G9100YXcaseyh NONE
10
True Sustainable Hotel Practices at the Parkside
Pros:

My experience at The Parkside Hotel was fantastic. I truly appreciate the sustainable approach they take from recycling, laundry, no water bottles in sight - just cool fresh tap water, to the rooftop garden. They also have a pool. a great coffee shop with good food, and lovely relaxing lobby space.

2026-02-03 via Tripadvisor
K
kapusta134 NONE San Jose, California
10
Parkside
Pros:

Awesome convenient location to everything - stayed there second year for a hockey tournament and it’s always a pleasure to interact with staff - very helpful with suggestions

2026-01-21 via Tripadvisor
S
stephaniedO3016LX NONE
10
Great location and friendly staff
Pros:

Excellent hotel with a lovely atmosphere and friendly staff. We loved the pool, and the fish in the atrium make it magical.

2026-01-17 via Tripadvisor
W
WestCoastBestCoast88 NONE Nanaimo, Vancouver Island, British Columbia
8
Great location, lovely decor, could be cleaner, needs new towels, difficult to keep room cool
Pros:

Noise level was very quiet. The cleanliness could have been better, there was someone else's hair on the shower walls and toilet. The lamps on either side of the couch and bed were a bright white rather than a warm white which was not comforting. The towels were so rough I couldn't wipe my skin without leaving red streaks. We had the heat turn off but it still stayed over 23° , even with the windows open. The decor was inviting and warm. The kitchen was stocked very well with useful utensils. The location is great as we walked to dinner within a few minutes.

2026-01-15 via Tripadvisor
P
PSLM2 NONE
10
Parkside Hotel is A+
Pros:

This is a wonderful suites hotel with many amenities and a great location, close to the harbor, shopping and museums. The staff was exceptionally friendly and accommodating. Bikes and helmets are available without charge. The pool is larger than normal and lanes are marked for lap swimmers. Though the coffee shop is not managed by the hotel, the location and offering are a real bonus. The suites are large and have 2 bathrooms, a washer/dryer and a fully equipped kitchen. Our corner suite had many windows and a large patio, a deep soaking tub, and a very comfortable bed.
We truly appreciated the award winning "green" status and the storied Canadian friendliness.

2026-01-04 via Tripadvisor
I
Inspire16175411341 NONE
10
Victoria BC
Pros:

Location, atmosphere, room, value, cleanliness, noise level, service, and amenities were excellent. Thank you for a great experience.

2025-12-26 via Tripadvisor
C
caitlinpH1700ZS NONE Ucluelet, Barkley Sound, Alberni-Clayoquot Regional District, Vancouver Island, British Columbia
10
Wonderful experience!
Pros:

We had a great experience. Beautiful hotel, great amenities, and wonderful surprises throughout. Would definitely recommend for families. There was a Lego village for the holidays and the pool was great. The fitness room was well stocked too.

2025-12-18 via Tripadvisor
3
337mohitg NONE
10
Amazing stay and clean hotel with great service.
Pros:

Fantastic hotel and location. Will return in future and strongly recommended for others to consider. Service and housekeeping service team was amazing!

2025-12-10 via Tripadvisor
2
223kent NONE Victoria Capital Regional District, Vancouver Island, British Columbia
6
Nice suite hotel
Pros:

Nice hotel experience, however room needed attention (heating nonfunctional
Front desk did give us a price reduction due to the inconvenience

2025-12-09 via Tripadvisor
A
AmaZak_2018 NONE
10
Our preferred Victoria choice... always!
Pros:

This is always our hotel of choice in Victoria -- amazing location, beautiful suits, excellent customer service, and all the amenities we need right there at the hotel!

2025-12-03 via Tripadvisor
H
H977SCsusanp NONE
10
Relaxing girls shopping and getaway trip. Saw many people with pets, and families.
Pros:

From the welcoming reception in the beautifully decorated lobby, easy and convenient parking, clean, spacious and well appointed rooms - this was a most enjoyable and relaxing stay. The location makes it easy to walk pretty much anywhere downtown/inner harbour area. Great value if you want to stay in and chill, or head out for a walk and some shopping/dining. Pleasant, professional staff. Have been here many times over the years - will definitely choose to return next year!

2025-12-01 via Tripadvisor
R
russwestbrook NONE Vancouver, British Columbia
10
Near Sunrise Senior Living
Pros:

Perfect location. Great comfort. My wife lives at Sunrise Memory care, just down the street. Great hotel in the best neighborhood.

2025-12-01 via Tripadvisor
1
1mauikid NONE Crofton, Cowichan Valley Regional District, Vancouver Island, British Columbia
10
fabulous fall stay
Pros:

what a gem tucked near the water and close to beacon hill park. its a beautiful facility, with wonderful staff. Took my dog, they had treats, a bed and bowl. He and I had a blast. He was a wee bit too interested in the koi pond ;0) We give it 4 paws.

2025-11-26 via Tripadvisor
R
rmbbl Business
10
Home away from Home
Pros:

We recently stayed at Parkside, and from the moment we arrived, the experience was wonderful. We were greeted by an associate in training who couldn’t have been warmer or more welcoming. Our room was spacious, comfortable, and had a beautiful view—we loved it. Every staff member we encountered was incredible and truly made our stay special.
Highly recommend staying here!

2025-11-21 via Tripadvisor
J
JoaLarson NONE Prince Rupert, British Columbia
10
Perfect Victoria Getaway
Pros:

Excellent location, a suite with everything you could possibly need. Beautiful pool and hot tub area. The cafe was lovely. The Sour Cherry Green Tea Hot Chocolate was wonderful! And so was the wine.

2025-11-20 via Tripadvisor
Q
Q1775ABadamg NONE
10
Awesome stay
Pros:

The front-desk staff were amazing, not just at check-in but throughout our whole stay. The location is perfect for walking around downtown. The pool, hot tub and gym were excellent and never too busy, even on the weekend. I have nothing bad to say, would absolutely go back.

2025-11-19 via Tripadvisor
8
828ashlik Business
10
The Fireplaces were such a treat!
Pros:

Very friendly service, great central location, but also very quiet! Very clean and the suite had everything I needed and more - including TWO fireplaces! What a treat!

2025-11-16 via Tripadvisor
D
deeannbenard NONE Edmonton, Alberta
10
A pet friendly luxury experience
Pros:

The Parkside provided us the best pet-friendly experience ever! We booked the luxury one bedroom suite. It was spacious, well appointed and spotlessly clean. It included excellent pet amenities such as a large pet bed, food and water bowls and a bag of treats. The staff are friendly and helpful. The location is good. The hotel amenities are excellent, but book ahead if you want to get a spa treatment. I highly recommend the Parkside.

2025-11-16 via Tripadvisor
L
L4995JNdevinb NONE
10
Anniversary trip
Pros:

Great location, we could easily park our car and walk everywhere downtown! Comfortable rooms and friendly staff! Great coffee shop and rooftop deck s’mores experience is worth doing.

2025-11-15 via Tripadvisor