The Parkside Hotel & Spa

Hotels
Independent
9.2 (350 reviews)
810 Humboldt Street, Victoria, British Columbia, V8V5B1 , Victoria , CA

Children allowed

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free bicycles on site
Firepit
Fireplace in lobby
Electric car charging station
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly service staff
Excellent location
Great amenities
Cons:
Some rooms needed maintenance attention
Occasional noise issues

Categories

Cleanliness
9.16
Overall sentiment was positive with mentions of cleanliness across multiple reviews.
Service
9.43
Consistent praise for the service from multiple guests, described as friendly and efficient.
Location
9.57
Multiple reviews emphasized the excellent location of the hotel.
Room Quality
8.92
Most reviews highlighted comfortable and spacious rooms, with minor issues noted.
Amenities
9.25
Guests praised the amenities offered, including pools and fitness areas.
Value for Money
9.11
Guests felt the experience justified the cost, citing good value in staying here.
Food and Beverage
8.86
Some positive mentions of the café and drink options, but less focus overall.
Overall Experience
9.33
Guests expressed a highly positive overall experience with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:09

Property Description

Luxurious Spa and Recreation Opportunities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the indoor pool, spa tub, and fitness center for relaxation and leisure.

Fine Dining and Event Spaces
Dine with a garden view at the on-site restaurant or grab a snack at the coffee shop. With a 24-hour business center, conference space, and meeting rooms, hosting events is a breeze.

Elegant Accommodations and Nearby Attractions
Stay in individually furnished guestrooms with fireplaces and heated floors. Explore nearby attractions like St. Ann's Academy and Beacon Hill Park.

Discover serenity and convenience at The Parkside Hotel & Spa. Book your stay now for a perfect blend of luxury and comfort.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9.2
Based on 350 reviews
Cleanliness: 9.16
Service: 9.43
Location: 9.57
Room Quality: 8.92
Amenities: 9.25
Value for Money: 9.11
Food and Beverage: 8.86
Overall Experience: 9.33
J
jucamilosanchez NONE Victoria, Victoria Capital Regional District, Vancouver Island, British Columbia
10
Best place for a staycation or family vacation in Victoria
Pros:

My family—my wife and our active toddler—and I planned a staycation in March 2026, which was a bit of a ‘forced’ one to get our home fixed. We had an absolutely wonderful time at The Parkside. What really made us choose this hotel was how their suites made us feel like we were at home. They had a proper fridge, a stove and oven and suites that were tastefully clean. The atmosphere was just perfect, and the location, along with all the amenities and Tre Fantástico, made the stay ideal. We were able to continue our lives while enjoying the facilities, like the fitness centre and pool.

If I ever need a staycation or have family visiting, The Parkside will definitely be our first choice

2026-03-15 via Tripadvisor
M
MarcusG588 Couples Harrogate, North Yorkshire, England
10
What a super hotel!
Pros:

Our first visit to Victoria. The Parkside is a super hotel, ideally situated for easy access to the town centre, all its amenities and transport links.

The suite style room gives you complete flexibility to eat out or in your room with a well equipped kitchenette.

We chose to cook ourselves as we have been eating hotel food for too long. They equipment provided enabled us to cook what we wanted easily.

The bed was super comfortable and the room beautifully clean and quiet.

All the staff we encountered were lovely and treated us so well. A big thanks mbs up to you all.

Easily a five star review for this hotel.

Would I come back: Yes
Would I recommend: Yes
Value for money: Yes

2026-03-11 via Tripadvisor
L
localitybrewing NONE Abbotsford, British Columbia
10
Great Location and Great Rooms!
Pros:

So wonderful, great location, love love the design of the hotel and the rooms are wonderful. The fish pond and garden make it feel so special.

2026-03-11 via Tripadvisor
X
X2866WHkerryk Business
10
Parkside Hotel, unique and well appointed
Pros:

Beautiful, clean and well appointed hotel.
The lobby has amazing ambiance with a koi pond and lush greenery. Accomations are basically a small apartment with dishwasher and even a small washer dryer! Great walkable location. Staff are accommodating and friendly. Personally, I found the mattress too firm. I took a chance and called down for a mattress topper which was sent promptly. Housekeeping set it up. If you like a softer bed i recommend requesting one ahead of time.
Note that the restaurant/café is not part of the hotel so there is no official room service.

2026-03-10 via Tripadvisor
4
464charig NONE
10
Parkside Paradise
Pros:

Beautiful hotel in a great location close to everything in downtown Victoria. Staff were friendly and courteous and our suite was spacious and well-appointed.

2026-03-09 via Tripadvisor
E
emmacampbell8410 NONE
10
The best hotel in Victoria
Pros:

Great location, close to everything but in a quiet spot. Great staff, lovely large and comfortable rooms. Great facilities. Roof top experience a must!

2026-03-07 via Tripadvisor
N
N1544PCrandym Couples
10
Friendly Staff!
Pros:

Very accepting of all lifestyles. Me and my boyfriend visited for a spa weekend, FABULOUS!

2026-03-01 via Tripadvisor
T
Tinab242 NONE Victoria, Victoria Capital Regional District, Vancouver Island, British Columbia
10
Home away from home!
Pros:

The suite feel of the room was perfect. We felt like it was home away from home. Lovely cafe in the lobby. The location is walking distance to restaurants and museums. Nice getaway

2026-02-28 via Tripadvisor
L
lesliecote NONE
10
Best Location, Best Lobby and Best Views from the Rooms!
Pros:

Fantastic Location. A beautiful lobby with the koi fish pond. Very friendly staff, great views from the rooms and so clean everywhere!!! We will be back!!

2026-02-25 via Tripadvisor
5
533lekea NONE
10
Great!
Pros:

It was so perfect for a family of four with two toddlers all the amenities inside the suite was great asides the old TV sets!

2026-02-23 via Tripadvisor
X
X1241JVphilr NONE
10
staycation for the win! Parkside is the answer
Pros:

Parkside never disappoints... we booked a staycation here once again, and had an amazing weekend. Booked out the theatre to watch the hockey game which was awesome, then relaxed in the pool and hot tub before ordering in wood fired pizza to the room. The layout of the 2 BR suite was perfect for our family of 5. Tons of space and all the amenities. Staff were amazing as always. Thanks Parkside!

2026-02-18 via Tripadvisor
J
jenniferhS9060RF NONE
10
Amazing experience at Parkside
Pros:

The Parkside is an exceptional experience. From the koi pond when you enter to the well-appointed and comfortable, clean rooms; we had a wonderful time. My husband and I had a large deck off our room which we would have loved to sit on and soak up the sun had there been any (that's what happens when you go in January on the "wet coast" - RAIN!) and look forward to booking again when we can enjoy it. We both had spa treatments and the facial I had was one of the best I've experienced. The pool area is bright and clean, the lobby a truly calming place to sit and read and enjoy a cup of tea. Best part is that every single staff person we connected with were friendly and helpful.

2026-02-05 via Tripadvisor
G
G9100YXcaseyh NONE
10
True Sustainable Hotel Practices at the Parkside
Pros:

My experience at The Parkside Hotel was fantastic. I truly appreciate the sustainable approach they take from recycling, laundry, no water bottles in sight - just cool fresh tap water, to the rooftop garden. They also have a pool. a great coffee shop with good food, and lovely relaxing lobby space.

2026-02-03 via Tripadvisor
K
kapusta134 NONE San Jose, California
10
Parkside
Pros:

Awesome convenient location to everything - stayed there second year for a hockey tournament and it’s always a pleasure to interact with staff - very helpful with suggestions

2026-01-21 via Tripadvisor
S
stephaniedO3016LX NONE
10
Great location and friendly staff
Pros:

Excellent hotel with a lovely atmosphere and friendly staff. We loved the pool, and the fish in the atrium make it magical.

2026-01-17 via Tripadvisor
W
WestCoastBestCoast88 NONE Nanaimo, Vancouver Island, British Columbia
8
Great location, lovely decor, could be cleaner, needs new towels, difficult to keep room cool
Pros:

Noise level was very quiet. The cleanliness could have been better, there was someone else's hair on the shower walls and toilet. The lamps on either side of the couch and bed were a bright white rather than a warm white which was not comforting. The towels were so rough I couldn't wipe my skin without leaving red streaks. We had the heat turn off but it still stayed over 23° , even with the windows open. The decor was inviting and warm. The kitchen was stocked very well with useful utensils. The location is great as we walked to dinner within a few minutes.

2026-01-15 via Tripadvisor
P
PSLM2 NONE
10
Parkside Hotel is A+
Pros:

This is a wonderful suites hotel with many amenities and a great location, close to the harbor, shopping and museums. The staff was exceptionally friendly and accommodating. Bikes and helmets are available without charge. The pool is larger than normal and lanes are marked for lap swimmers. Though the coffee shop is not managed by the hotel, the location and offering are a real bonus. The suites are large and have 2 bathrooms, a washer/dryer and a fully equipped kitchen. Our corner suite had many windows and a large patio, a deep soaking tub, and a very comfortable bed.
We truly appreciated the award winning "green" status and the storied Canadian friendliness.

2026-01-04 via Tripadvisor
I
Inspire16175411341 NONE
10
Victoria BC
Pros:

Location, atmosphere, room, value, cleanliness, noise level, service, and amenities were excellent. Thank you for a great experience.

2025-12-26 via Tripadvisor
C
caitlinpH1700ZS NONE Ucluelet, Barkley Sound, Alberni-Clayoquot Regional District, Vancouver Island, British Columbia
10
Wonderful experience!
Pros:

We had a great experience. Beautiful hotel, great amenities, and wonderful surprises throughout. Would definitely recommend for families. There was a Lego village for the holidays and the pool was great. The fitness room was well stocked too.

2025-12-18 via Tripadvisor
3
337mohitg NONE
10
Amazing stay and clean hotel with great service.
Pros:

Fantastic hotel and location. Will return in future and strongly recommended for others to consider. Service and housekeeping service team was amazing!

2025-12-10 via Tripadvisor