Hostellerie du Pas de L'Ours Relais et Chateaux

Hotels
•
Relais & Chateaux
9.8 (6 reviews)
Rue du pas de l'Ours 41, Lens, 3963 , Lens , CH
41-27-485 93 33

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Pets allowed

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Parasailing nearby
Fireplace in lobby
Health club
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Amazing atmosphere
Kind and professional staff

Categories

Cleanliness
9.68
Standard quality for this hotel tier.
Service
10
Amazing atmosphere and very kind and professional staff.
Location
10
Great location.
Room Quality
9.68
Standard quality for this hotel tier.
Amenities
9.68
Standard quality for this hotel tier.
Value for Money
9.68
Standard quality for this hotel tier.
Food and Beverage
9.68
Standard quality for this hotel tier.
Overall Experience
10
Overall experience reflects the high ratings in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:33

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, or enjoy the health club, outdoor, and indoor pools for relaxation and fitness.

Fine Dining and Room Service
Experience French cuisine at L Ours or unwind with a drink at the bar/lounge. Room service is available for a cozy night in.

Convenience and Comfort
Benefit from complimentary wireless internet, concierge services, and shuttle rides. The hotel also offers a business center, event facilities, and airport shuttle for a seamless stay.

Centrally located in Lens, enjoy a family-friendly retreat at Hostellerie du Pas de L'Ours Relais et Chateaux. Book now for a memorable getaway!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

9.8
Based on 6 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
R
rosa • family
10
Pros:

Great localion. Amazing atmosphere and very kind and professional staff

2025-07-21 • via Nuitee
F
Florian
10
Pros:

Best dining in town, lovely chalet feel rooms.

2025-02-15 • via Nuitee
V
Verified traveler • partner
10
Pros:

Sus instalaciones, la decoración, la atención del personal.

2019-09-06 • via Nuitee
V
Verified traveler
10
Pros:

Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite

2019-04-15 • via Nuitee
V
Verified traveler
10
Pros:

Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.

2018-12-24 • via Nuitee
S
Sarah
10
Beautiful chalet style hotel.
Pros:

We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.

2014-04-08 • via Nuitee