Hearton Hotel Higashishinagawa

Hotels
•
Independent
8.4 (3396 reviews)
4-13-27 Higashishinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 1400002 , Tokyo , JP
81-3-54950810

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good value
Comfortable beds
Cons:
Small room size
No nearby restaurants
Limited seating for two

Categories

Cleanliness
7.95
Positive mentions of cleanliness, but some complaints about shared spaces.
Service
8.65
Staff were friendly and helpful according to several reviews.
Location
8.95
Proximity to train stations and easy access to commercial areas were frequently praised.
Room Quality
8.15
Rooms were described as large and comfortable with some complaints about size and amenities.
Amenities
8.25
Basic amenities were provided, although some upgrades were suggested.
Value for Money
8.35
Considered good value for the area's pricing by multiple reviewers.
Food and Beverage
8.45
Breakfast was noted to have a good variety and quality.
Overall Experience
8.45
Overall positive experiences reported with slight drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:01

Property Description

Modern Amenities

Make use of convenient amenities such as complimentary wireless internet access and a vending machine. Stay connected and enjoy added comforts during your stay.

Delightful Dining Options

Indulge in a satisfying meal at REGINA, the hotel's dining establishment. Enhance your mornings with buffet breakfasts available daily, setting the perfect tone for your day of exploration.

Prime Location

Located in the heart of Tokyo's Shinagawa district, Hearton Hotel Higashishinagawa offers easy access to popular attractions like Tokyo Tower and Tokyo Big Sight. With event facilities, self-parking, and 448 well-equipped guestrooms, your stay promises both convenience and comfort.

Book now to experience the best of Tokyo during your stay at Hearton Hotel Higashishinagawa!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYO

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 3396 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 8.15
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.45
A
Alexander • couple • de
8
2026-07-04 • via Nuitee
M
Mariko • family_with_children • us
5
バスルームのニオイ問題が深刻だった。
Pros:

ロケーション、駅出口の目の前

Cons:

バスルームの換気扇が使えない。配管？下水？の臭いが部屋中に充満していて耐え難かった

2026-07-04 • via Nuitee
M
Markus • couple • de
8
2026-07-03 • via Nuitee
西村 • couple • jp
5
少し宿泊費が高かった。
Pros:

チェックイン前に荷物を預かって頂いた。

Cons:

セミダブルベットで予約していたが、少し狭かった。

2026-07-01 • via Nuitee
K
ka • solo_traveller • jp
9
良かったです。
Pros:

とても清潔で過ごしやすかった。
目的地である研修場所と駅が近く、イオンスタイルも徒歩圏内で便利だった。

Cons:

なし

2026-06-30 • via Nuitee
E
Elisabeth • couple • fr
9
2026-06-29 • via Nuitee
H
Hirokazu • extended_group • jp
5
2026-06-29 • via Nuitee
O
OGURA • solo_traveller • jp
8
旅の療養所的な感じです
Pros:

お風呂も 快適で ベッドの寝心地も 枕が2個違う固さが
有るのが とてもいいです

Cons:

喫煙だからなのか １人だからなのか 前回もイオン側だったので 今回は、予約の際に 要望で 海側の部屋を お願いしますと 書いたのですが
今回も イオン側だったので ガックリしました
喫煙の部屋が イオン側だけなら しょうがないのですが

2026-06-28 • via Nuitee
H
Hina • extended_group • jp
10
2026-06-28 • via Nuitee
A
Ai • solo_traveller • jp
8
2026-06-28 • via Nuitee
S
SAKAE • solo_traveller • jp
8
2026-06-27 • via Nuitee
K
kyoko • solo_traveller • jp
7
Pros:

清潔

Cons:

部屋用の紅茶ティーパックが無かった

2026-06-26 • via Nuitee
S
SEIICHIRO • solo_traveller • jp
5
普通でした。
Pros:

目的地に近かった

Cons:

フロントの人数が多すぎるし、客がいるのに無駄話をしている。

2026-06-25 • via Nuitee
R
Raian • solo_traveller • jp
10
2026-06-25 • via Nuitee
何瑞銘 • solo_traveller • tw
10
Pros:

品川海濱站出來對面，非常方便，要去台場有明都很方便，飯店早餐簡單好吃，烘衣機很好用

Cons:

無，只是要注意洗衣間在地下一樓，沒有直通電梯

2026-06-23 • via Nuitee
W
Weronika • couple • pl
8
Pros:

Blisko komunikacji miejskiej, codziennie czyste ręczniki, miły personel i duży wybór na śniadaniu

Cons:

-

2026-06-22 • via Nuitee
B
Barbara • solo_traveller • fr
8
Pros:

Le petit-déjeuner était très bien adapté, un très bon mélange entre nourriture occidentale et japonaise. Il y a des distributeurs de boisson et de glaces dans l'hôtel, et la possibilité de lancer des lessives.

Cons:

Le restaurant de l'hôtel ferme à 21h et n'est pas ouvert les week-ends. Le personnel parle un peu anglais, mais peut avoir du mal sur des questions plus techniques (mais ils sont extrêmement gentils et essaient d'aider dans tous les cas).

2026-06-22 • via Nuitee
P
pepe • family_with_children • tw
9
2026-06-22 • via Nuitee
R
ryutarou • solo_traveller • jp
7
Pros:

ロケーションがよかった

2026-06-22 • via Nuitee
H
haruya • solo_traveller • jp
10
2026-06-21 • via Nuitee