Hearton Hotel Higashishinagawa

Hotels
•
Independent
8.4 (3226 reviews)
4-13-27 Higashishinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 1400002 , Tokyo , JP
81-3-54950810

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good value
Comfortable beds
Cons:
Small room size
No nearby restaurants
Limited seating for two

Categories

Cleanliness
7.95
Positive mentions of cleanliness, but some complaints about shared spaces.
Service
8.65
Staff were friendly and helpful according to several reviews.
Location
8.95
Proximity to train stations and easy access to commercial areas were frequently praised.
Room Quality
8.15
Rooms were described as large and comfortable with some complaints about size and amenities.
Amenities
8.25
Basic amenities were provided, although some upgrades were suggested.
Value for Money
8.35
Considered good value for the area's pricing by multiple reviewers.
Food and Beverage
8.45
Breakfast was noted to have a good variety and quality.
Overall Experience
8.45
Overall positive experiences reported with slight drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:01

Property Description

Modern Amenities

Make use of convenient amenities such as complimentary wireless internet access and a vending machine. Stay connected and enjoy added comforts during your stay.

Delightful Dining Options

Indulge in a satisfying meal at REGINA, the hotel's dining establishment. Enhance your mornings with buffet breakfasts available daily, setting the perfect tone for your day of exploration.

Prime Location

Located in the heart of Tokyo's Shinagawa district, Hearton Hotel Higashishinagawa offers easy access to popular attractions like Tokyo Tower and Tokyo Big Sight. With event facilities, self-parking, and 448 well-equipped guestrooms, your stay promises both convenience and comfort.

Book now to experience the best of Tokyo during your stay at Hearton Hotel Higashishinagawa!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYO

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 3226 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 8.15
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.45
A
Ana • extended_group • gb
8
2026-05-09 • via Nuitee
K
Karolina • solo_traveller • pl
9
Pros:

Nice localisation, close to station and other needed stuff like gallery/food etc.
A lot of different amenities.
Only when it comes to breakfast I missed some differentiation between dishes.

2026-05-08 • via Nuitee
H
Huaihsuan • solo_traveller • jp
9
Pros:

駅から近くてアクセスが便利でした。

2026-05-08 • via Nuitee
S
Stan • couple • fr
9
Bon séjour mais meilleur sans Clim à l’avenir
Pros:

La literie était top !!

Cons:

La Clim était en marche quand nous sommes arrivés et nous sommes tombés malade

2026-05-07 • via Nuitee
A
Aphisit • couple • jp
9
2026-05-06 • via Nuitee
J
JUN • solo_traveller • jp
8
2026-05-06 • via Nuitee
T
tanaka • solo_traveller • jp
10
快適でした
Pros:

みなさんとても親切で綺麗なホテルでした

2026-05-06 • via Nuitee
S
Shin Ru • solo_traveller • tw
8
2026-05-05 • via Nuitee
J
Juan • extended_group • co
10
2026-05-04 • via Nuitee
福浦 • extended_group • jp
7
2026-05-04 • via Nuitee
A
Andrea • couple • es
8
2026-05-03 • via Nuitee
J
Juraj • solo_traveller • sk
10
2026-05-03 • via Nuitee
K
Karina • couple • jp
10
2026-05-03 • via Nuitee
H
Hyo-Chun • solo_traveller • us
8
great for one night stay for a solo traveller
2026-05-02 • via Nuitee
H
Hawax • solo_traveller • fr
9
2026-05-02 • via Nuitee
L
Lineke Schrik • couple • nl
9
Super verblijf bij een super hotel!
Pros:

Super hotel met prima faciliteiten!
Aardig personeel en een heerlijk ontbijt.
Metrostation voor de deur en dichtbij de luchthaven.

Cons:

Wij hadden dit hotel geboekt omdat we naar de luchthaven gingen de volgende dag.
Ten opzichte van het centrum van Tokyo is dit hotel wel een stukje reizen.

2026-05-01 • via Nuitee
N
NURSHARA • solo_traveller • my
9
Pros:

The hotel room and staff were helpful

Cons:

The aircond was intermittent

2026-05-01 • via Nuitee
M
MING KUANG • couple • tw
10
2026-04-30 • via Nuitee
J
John • couple • us
8
2026-04-29 • via Nuitee
B
bow • family_with_children • th
7
Pros:

วิวมองออกไปด้านนอกสวยอยู่ค่ะ ห้องน้ำกว้างดีมากค่ะ เตียงก็นอนสบายอยู่ มีไมโครเวฟด้านล่างให้อุ่นอาหาร มีตู้กดน้ำเปล่าฟรีด้วย (แต่ไม่มีน้ำให้ในห้อง)

Cons:

เข้าไปในห้องตอนแรกรู้สึกว่ามีกลิ่นเหม็น เหมือนกลิ่นฉี่ อับๆ อยู่ในห้องตลอดเวลา ไม่แน่ใจว่ามาจากแอร์รึเปล่า
วันที่ 2 ก็ยังได้กลิ่นอยู่ แต่น้อยกว่าวันแรก

ตู้เย็นเล็กมาก

2026-04-28 • via Nuitee