Royal Empire Hotel

Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service.
Highly recommend this hotel to everyone.

It is a bit of a blast from the past

Amazing place to stay, with a great restaurant and good price

The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.

Solid buffett

We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.

Positives: hotel staff was very friendly in the lobby.
Negatives: - bed was rock hard
- everything within the hotel is overpriced (drinks restaurant, tours etc)
- far from the main area of siem reap
- plates and cutlery were dirty
- pool was dirty-rats running around by pool
- had to ask several times for clean towels
- staff around pool and in restaurants made the females on our trip feel uncomfortable

Overall, can get a much better room and experience at a different hotel for the same or lower cost.
Stay within walking distance of old market.

Excellent dining facilities, staff very helpful, large room, good air-conditioner.
The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in.
Staff were very helpful.
Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot.
This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business.
Perhaps all hotels in Siem Reap suffer from the same problem.

Nice place

Good nice clean hotel for stay ..

We stayed here for 3 nights.

We liked :-

1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing.

2. Hotel staffs were generally very polite and were always ready to help.

3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather.

4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day.

5. The free pick and drop facility was also great. The driver was very polite and helpful.

Over all the hotel justifies it's name - They really provide a royal treatment.

We did NOT like

1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.)

2. Poor wifi inside the hotel rooms.

The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville.
The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap.

Regards

Rim, Australia

My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.

I stayed there for 3 nights. My booking included pick up / drop off service. However, my flight was 90 min delay and so I was not picked up. Siem Reap is very small so it only cost $7USD to get to the hotel anyway. it is about 10 minutes from the airport. I think they can improve on that. They were very on time when they took me back to the airport on their own nice clean car. it take around 7 minutes on tuktuk to get to the heart of the night market /night life. the room, the pool, the bed, the mattress, the shower, the water pressure are quite comfortable. The wifi is unstable. However, my friends live in Siem Reap told me that the network was not very good in the area. I assume it may be the case in other hotels. This is the hotel I would like to come back.

'for improvement: my friends told me that flight arrival times are available on internet and TV. So it was a shame that management fail to check arrival time and so their staff was waiting for me for hour and I was not picked up.

The hotel is a bit old, but with the price and the free airport transport, it is still a good value. The trip organized by the hotel was very comfortable too with aircon car and cold water and towel stored in the car is very thoughtful.

Best

This hotel provides excellent service given the reasonable price. Its located near the temples and town as well.

Pleasantly surprised with hotel. Great pool and fitness centre. Rooms are huge with good bathrooms and balcony.

Friendly helpful staff. Large comfortable rooms. In-house spa avaibale